The apentia SAP®-profile
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Personal information
ID
Profile
Title of qualification
Date of birth
Address
436344735
Mr. Kaiser, Manfred
MSc. Business informatics
14.06.1971
Bavariaring 8
80336 München
Telephone (home)
+49 89 44249-500
Telephone (office)
--
Cellular telephone
--
E-mail
sonja.elsner@apentia.com
info@apentia.com
Sector knowhow
Services - Financial (P), Printing / Paper / Packaging (P),
Electronics (P), Consumer goods - general (P)
(P) confirmed in projects
Activities
operations consulting / appliance consulting (P), business process analysis (P),
concept design (P), project management (P),
instruction and workshops (P), sub-project management (P),
operations development/application development (P), customizing (P)
(P) confirmed in projects
SAP® products /
release
CRM 3.0 (P), CRM 4.0 (P),
R/3 4.6C (P)
(P) confirmed in projects
First experience with 1999
SAP® products
Expertise in SAP®*
- R/3 4.6C
Components
Name
Skills
ERP - Enterprise - R/3 ®
ERP - Enterprise - R/3 ®
SD
Accounting General
Logistic
Sales and Distribution
Extended skills
Extended skills
Good skills
ERP - Enterprise - R/3 ®
CA-CL
Cross-Application
Components
Classification
Extended skills
Good skills
CRM-BF
Customer Relationship
Management
Basic Functions
CRM-MKT
Marketing
Good skills
CRM-MSA
Mobile Sales
Excellent skills
CRM-MW
Middleware
Excellent skills
Business Suites
NetWeaver®
NetWeaver®
MBA-MSO
Basis Components ABAP, JAVA, Web-AS ..
Mobile Business
Applications
Mobile Sales Online
Good skills
Good skills
Extended skills
Extended skills
Good skills
* This only includes good or excellent level of expertise - detailed skills are listed at the bottom of this profile.
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The apentia SAP®-profile
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Education
School education
Vocational training
Studies
Type of organization
Name
Certifications
Work experience
1993 - 1999
University
University of Mannheim
Business informatics
Course
--
Degree
Masters
Comment
Courses
Industriekaufmann - 1993
Faculty
Grade
Languages
A-Level - 1991
1,8
1996: Open Semester European Business School,
Cambridge (6 months) 1997: Open Semester Sorbonne,
Paris (6 months)
Language
Verbal skills
Writing skills
German
native language
excellent reading and writing
English
fluent
excellent reading and writing
French
good
reading and writing
Date
Title
2002-09-01
TACRM1 mySAP CRM - Fundamentals
2002-10-01
TACRM5 mySAP CRM - Mobile Sales and Service
1999-10-01
Training SAP Overview
1999-11-01
Training SAP ABAP Development
2000-04-01
LO500 SAP Sales and Distribution Overview
2000-05-01
LO510 SAP Sales Order Processing
Date
Title
2004-04-01
mySAP CRM - Mobile Sales & Service (2002) / SAP R/3
4.6C, SAP CRM 3.0
From - to
Type of occupation
04.2004 - still employed
permanent employment
Company
Sector
Consulting
City
Wiesbaden
Country
Area
Title of position
description
From - to
Type of occupation
Company
Germany
Consulting
Senior Consultant
Senior Consultant and project manager for SAP CRM;
Teamlead SAP Mobile Sales
07.2001 - 03.2004
permanent employment
AMP Consulting AG
Sector
Consulting
City
Wiesbaden
Country
Area
Title of position
description
From - to
AMP Consulting AG
Germany
Consulting
Consultant
Consultant for SAP SD (Sales and Distribution) and CRM
(Customer Relationsship Management) with the Business
Unit Industry, Retail and Logistics
10.1999 - 06.2001
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The apentia SAP®-profile
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Type of occupation
Company
AMP Consulting AG
Sector
Consulting
City
Wiesbaden
Country
Area
Title of position
description
From - to
Type of occupation
Company
Sector
City
Country
Area
Title of position
description
Project experience
permanent employment
From - to
Company
Sector
Germany
Consulting
Junior Consultant
Junior Consultant with the Business Unit Retail and
Consumer Products
10.1991 - 09.1993
permanent employment
Master Chemicals AG
Chemical industry
Ludwigshafen
Germany
Other
Other
Education as "Industriekaufmann" (Industrial Clerk)
03.2005 - 06.2005
belpap / Brussels
Printing / Paper / Packaging
Country
Belgium
Activity
project management
Project description
Change of release
SAP® product /
release
CRM 4.0, CRM 3.0
Module
detailed description
From - to
Company
Sector
Country
Activity
Project description
SAP® product /
release
Module
detailed description
From - to
Company
Sector
Country
-Upgrade CRM Rel. 3.0 to 4.0 for the worldwide Template
an the running implementations. Tasks: Project
management, change management Deployment: 4
days/week during the entire project
09.2004 - ongoing
belpap / Brussels
Printing / Paper / Packaging
Belgium
project management
Roll-out
CRM 4.0, CRM 3.0
CRM-ISA, CRM-CIC, CRM-MSA,
CRM-MW
Worldwide Rollout of the CRM Template. Tasks: Project
management (team size 14 people) / rollout management.
Rollout planning in cooperation with the sales units,
coordination of specific enhancements. Countries
implemented: Denmark, Sweden, England, Netherlands,
Poland
10.2003 - 12.2004
belpap / Brussels
Printing / Paper / Packaging
Belgium
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The apentia SAP®-profile
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Activity
Project description
SAP® product /
release
Module
detailed description
From - to
Company
Sector
operations consulting / appliance consulting, business
process analysis, concept design,
sub-project management, customizing
Introduction
CRM 3.0
CRM-ISA, CRM-CIC, CRM-MSA,
CRM-MW
Implementation of SAP CRM (CIC, Internet Sales, Mobile
Sales) with integration of the existing R/3 system.
Development of a template for the international rollout.
Tasks: Subproject manager Mobile Sales. Business
Blueprint / Template Design for Mobile Sales and CRM
Online. Participation in the desing and implementation of
the Customer Interaction Center and Internet Sales.
Customization of the CRM Online, Middleware and Mobile
Sales. Specification of MSA and Middleware enhancements.
Rollout preparation (international). Operational concept for
SAP CRM.
12.2002 - 09.2003
FinServ AG / Frankfurt
Services - Financial
Country
Germany
Activity
operations consulting / appliance consulting, business
process analysis, concept design,
customizing
Project description
SAP® product /
release
Module
detailed description
From - to
Company
Sector
Introduction
CRM 3.0
CRM-MSA, CRM-MW
Implementation of SAP Mobile Sales for sales people.
Tasks: Participation in the design (Business Blueprint) and
realization in SAP (Mobile Sales, CRM Online,
CRM-Middleware). Program specification for MSA
enhancements. Customization of CRM Online. Development
of middleware customer exits. Middleware customization.
Development of training material. User trainings.
06.2001 - 10.2002
euro AG / Hamburg
Consumer goods - general
Country
Germany
Activity
operations consulting / appliance consulting, concept
design, sub-project management,
customizing
Project description
SAP® product /
release
Module
detailed description
From - to
Company
Sector
Roll-out
R/3 4.6C
SD, MM
Rollout of the SAP sales unit template in Europe and USA.
Tasks: Subproject management for sales (SD). Rollout
planning for the subproject. Conducting workshops for the
identification of country specific enhancements.
Customization of the specific enhancements. Achievements:
in time / in budget implementation in France, UK and USA
11.2000 - 08.2001
euro AG / Hamburg
Consumer goods - general
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The apentia SAP®-profile
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Country
Germany
Activity
operations consulting / appliance consulting, concept
design, customizing
Project description
SAP® product /
release
Module
detailed description
From - to
Company
Sector
R/3 4.6C
SD, MM
Development of an SAP Template for international sales
units and rollout to several countries. Tasks: Participation
in the business blueprint for the template, conducting
workshops for pricing and MM integration (materials
management and demand planning). Customization of the
SD module. Development of customer exits. Coordination
of the integration tests. Development of the training
concept, Key-User training.
01.2000 - 11.2000
Electrofox AG / Nürnberg
Electronics
Country
Germany
Activity
instruction and workshops, operations
development/application development
Project description
SAP® product /
release
Module
detailed description
Tools &
methodologies
Introduction
Components
Introduction
R/3 4.6C
SD
Participation in the business blueprint design for the sales
and billing processes as a Junior Consultant. Development
of reports and forms. Participation in the customization of
the SD module. Training of Key-Users and organization of
the integration test.
Skills
ASAP
good skills
SAP Solution Manager
good skills
Social and
organizational skills
and competencies
Customers and project partners
Professional expertise
Manage implementation and execution
Communicate openly and actively
Comment: Communication as a basis for successful project work. Seeing the
customers objectives as my own objectives and leading the team with clear
guidelines, giving orientation. Professional expertise as a basis for conviction. I see
my strong point in focussing on the essentials.
Details of expertise
in SAP®
Components
Name
Skills
ERP - Enterprise - R/3 ®
FI
Accounting General
Financial Accounting
Extended skills
Basic skills
CO
Controlling
Basic skills
ERP - Enterprise - R/3 ®
SD
Logistic
Sales and Distribution
Extended skills
Good skills
SD-MD
Master Data
Excellent skills
SD-BF
Basic Functions
Excellent skills
SD-SLS
Sales
Excellent skills
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The apentia SAP®-profile
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SD-FT
Foreign Trade
Extended skills
SD-BIL
Billing
Excellent skills
SD-EDI
Electronic Data Interchange
Basic skills
SD-CH
Vertragsverwaltung
Extended skills
MM
Materials Management
Basic skills
LE
Logistics Execution
Basic skills
CS
Customer Service
Extended skills
CS-BD
Basic Data
Good skills
CS-AG
Service Agreements
Extended skills
CS-CI
Customer Interaction
Extended skills
CS-SE
Service Execution
Good skills
CS-BS
Service Billing and
Settlement
Excellent skills
ERP - Enterprise - R/3 ®
CA-CL
CA-ME
Cross-Application
Components
Classification
Mobile Engine
Extended skills
Good skills
Extended skills
CRM-BF
Customer Relationship
Management
Basic Functions
CRM-MKT
Marketing
CRM-IC
Interaction Center WebClient Extended skills
CRM-MSA
Mobile Sales
Excellent skills
CRM-MSE
Mobile Service
Extended skills
CRM-CHM
Channel Management
Extended skills
CRM-MW
Middleware
Excellent skills
Business Suites
NetWeaver®
BC-DWB
Basis Components ABAP, JAVA, Web-AS ..
ABAP Workbench, Java IDE
and Infrastructure
Good skills
Good skills
Good skills
Extended skills
Extended skills
BC-DWB-OO
ABAP OO - Objects
Good skills
BC-DWB-DEV
ABAP Development
Good skills
MBA-MAM
Mobile Business
Applications
Mobile Asset Management
MBA-MSO
Mobile Sales Online
NetWeaver®
Extended skills
Extended skills
Good skills
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