FAQs:
How do I establish an account (become a T-Mobile customer)?
How do I port a new #?
How do I perform plan maintenance?
How do I add or remove international services?
How do I establish an account (become a T-Mobile customer)?
Please contact your Account Manager
Ron Hammond
Ron.Hammond@T-Mobile.com
(678) 622-8555
How do I port a new #?
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Log into http://georgiagov.tmorders.com/
Select Account - Enter a Partial Name or Number for the Account you would
like to process and the system will supply a list of the accounts that have been
authorized.
Please select one of the items from this list mentioned above
Select radial dial for Order New Service, Upgrades/Replacements or
Accessories using an approved Billing Account Number (BAN) or Order
New Service, Upgrades/Replacements or Accessories using GPC/Credit
Card.
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Select device.
Select Yes radial dial for Would you like to move an existing number from
another carrier?
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Complete requested information and select Add to Cart.
How do I perform plan maintenance?
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Log into http://georgiagov.tmorders.com/
Select Account - Enter a Partial Name or Number for the Account you would
like to process and the system will supply a list of the accounts that have been
authorized.
Please select one of the items from this list mentioned above.
Select radial dial for Perform Plan Maintenance on Existing Handsets.
Choose the service you would like.
How do I add or remove international services?
•
•
•
•
•
•
•
•
Log into http://georgiagov.tmorders.com/
Select Account - Enter a Partial Name or Number for the Account you would
like to process and the system will supply a list of the accounts that have been
authorized.
Please select one of the items from this list mentioned above.
Select radial dial for Perform Plan Maintenance on Existing Handsets .
Choose Add or Remove International .
Complete requested information.
Select Add To Cart.
Select Submit Request and follow any further instructions.
*Please note, if you are on a Simple Choice plan, there is no need to make any
change. If you have any questions, please call Ron Hammond, your account
manager (678) 622-8555.