CASE STUDY Texas Instruments

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Contract expands
to include select
Technical Development
and Content
Production Services
2008
GP awarded TI
contract to support
Professional
Development - US
2004
2002
CATexas
General Physics (UK) Ltd
www.generalphysics.co.uk
Passion for
Technology meets
Passion for People
Contract expands to
include Compliance
Training and New
Hire Orientation
Contract expands
to provide onsite
support in Germany
2009
Contract expands
to provide onsite
support in France
2005
2011
2003
2002
Contract expands to
support additional
Technical Development
Curriculums and
Online Compliance
Client Description
Texas Instruments designs and manufactures
analogue, digital signal processing and DLP®
chip technologies that help customers develop
products that change peoples live. From
“With
General Physics we
have an in house partner
that comes to us with
ideas and pushes ahead
with projects”
Hans Seitenberger, Manager Human
Resources Training & Development at
Texas Instruments, Germany
affordable mobile phones that connect more
people, to classroom projectors that support
learning, to prosthetic devices that provide
greater confidence, flexibility, and freedom –
TI technology powers new ideas and inspires
Challenge
Texas Instruments is synonymous for ground
better solutions. For this reason Texas
breaking technology and breath-taking speed
Instruments is constantly looking for ways to
of innovation. The people at Texas Instruments
improve their productivity and enhance quality
need to be on the highest level of skills at any
in every product they develop and manufacture
time and the programs need to be flexible and
or in any business relationship they are in.
scalable to the volatile semiconductor business.
TRAINI
LEARNI
NG OUT
SOURC
Solution
The partnership with General Physics offered
the highest-level of experience and operational
excellence in managing the learning curricula.
The partnership reflects the constant strive for
world class quality.
Improvements with
Texas Instruments
• Deployment of new leadership programs
including the administration of 360 Feedback
Tools (e.g. Bigby, DDI)
• Improvement of quality management:
−− Roll out of session evaluation survey tool (online, aligned European-wide) with good return rates
−− Implementation of process for quality control of training sessions
(Customer service issue tickets)
• Vendor Management and contract review
• Revision of Intranet page
• Program and curriculum development and
continuous review, e.g.
• Qualification tracking tool: Drive project for
decision and implementation
−− Implementation of project management curriculum
• Quality audit support
and trainers (i.e. for Cultural Awareness, • Support ad-hoc programs
Communication, Train the trainer, Language classes...)
(Start and Orientation Seminars)
SE STUD
Y
“In
General
Physics, we have a partner with
a wealth of experience and highly committed and
professional people bringing professional learning services,
creativity and innovation, and offers us long-term support.
The partnership with General Physics supports our intent and
ambitious growth plans. As a result, the learning managed
service GP provides has been a success for TI.”
Hans Seitenberger, Manager Human Resources Training & Development at Texas Instruments, Germany
• Development of certifications
(suggested e.g. for PM)
−− Successful benchmark and implementation of new vendors −− Organisation and Moderation of seminars for new hired employees
NGS
ING CA
• Maintain the level of service during up and
downturns
• GP as primary contact for all training related
questions
Please contact us on +44 (0)500 734 734 or email emea-enquiries@gpworldwide.com if you would like to find out more. We would welcome a conversation with you.
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