MANAGED SECURITY SERVICES : MARUTI SUZUKI CASE STUDY
MARUTI SUZUKI
CASE STUDY
TATA COMMUNICATIONS HELPS
MARUTI SUZUKI PROTECT AGAINST
DDOS ATTACKS
MANAGED SECURITY SERVICES : MARUTI SUZUKI CASE STUDY
Maruti Suzuki India Limited (MSIL), a subsidiary of Suzuki
Motor Corporation of Japan, is India’s largest passenger car
company, accounting for a substantial part of the domestic
car market. MSIL’s 25 years of success can be attributed to
its sole mission of “Motorising India”. Since inception, MSIL
has produced and sold over 7.5 million vehicles in India and
exported over 500,000 units to Europe and other countries.
Right from inception, Maruti brought to India, a very simple
yet powerful Japanese philosophy “smaller, fewer, lighter,
shorter and neater”. To reach out to its customers, MSIL has
built a strong sales network of 600 outlets spread over 393
towns and cities. MSIL also provides maintenance support to
customers through 2,628 workshops spread over 1,200 towns
and cities.
The company has also retained its competitive edge by
offering high-quality products. In the field, the products are
supported by rapidly expanding networks. The company has
diverse networks for new cars, spares, service, pre-owned
cars and so on, and all of them are in an expansion mode to
enable the company to get closer to the customer.
The company’s effort of providing all car-related needs—
from learning to driving a car at Maruti Driving Schools to car
insurance, extended warranty and eventually exchanging the
existing car for a new one—all under one roof at dealerships
also enhances customer satisfaction.
MSIL extensive operations are powered by a state-of-the-art
information technology (IT) infrastructure which forms an
integral part of its business strategy. Uptime and availability
of this infrastructure is critical to the not only MSIL’s operations but also its extensive network of suppliers and distributors. To ensure availability of its IT resources, MSIL depends
upon Tata Communications’ DDoS services for ensuring that
external threats do not bring down the infrastructure.
Proactive, Real-time Mitigation
Tata Communications offers ones of the world’s leading DDoS
Detection and Mitigation services, built into a global IP backbone for full transparency to users once mitigation begins.
The service scrutinises network traffic in real-time to identify
anomalies and quarantine attack packets. Only malicious traffic is blocked—legitimate traffic continues to flow through so
network and applications remain available to users.
DDoS protection services deliver an improved security posture and have helped Maruti Suzuki build a resilient IT infrastructure that is available to its legitimate users all the time.
This means that Maruti Suzuki has ensured maximisation of IT
infrastructure availability. The company also created a competitive advantage by establishing itself as a leader in implementing new DDoS security technologies and processes. By
using both bandwidth and security features from Tata Communications, Maruti Suzuki works with a single source for its
support needs for these services. This ensures that problem
escalation and resolution is taken care of immediately at a
reduced cost for these services.
As part of the service, Maruti Suzuki receives support from
Tata Communications’ Security Services Operation Centre
(SSOC). At the SSOC, trained, experienced security professionals monitor and manage the company’s services
24X7X365. The SSOC provides a centralised global operations centre to prevent service interruptions and to ensure
data integrity.
Why Manufacturers Choose Tata Communications’
DDoS Detection and Mitigation Service
• Advanced DDoS protection minimises security gaps
• Improved business continuity and availability of critical
infrastructure
Security Challenges—Network-based Solution
• Enhanced security without incurring capital expenditures
Recognised by telecommunications industry leaders for
offering the most comprehensive network coverage for
DDoS attacks, Tata Communications was chosen to deliver
its managed DDoS Detection and Mitigation service with
global Internet connectivity. The Managed DDoS solution
is housed in India’s only domestic DDoS mitigation centre.
By removing attack traffic within the Tata Communications’
IP backbone, this service rapidly clears threats in the cloud
before they hit the customer network. The solution also
provides users with multiple bandwidth speeds and ensures
optimal bandwidth usage.
• New technologies and processes set manufacturers apart
from competitors
• 24x7x365 service mitigates DDoS attacks while legitimate
network traffic passes through
• Enterprise view of security posture
• Improved regulatory and information security compliance
• Scalability per bandwidth requirements
• High-speed, scalable, redundant backbone architecture
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