Project Management
Darryl McMahon, B.Com.
Darryl McMahon – Project Manager
For almost 30 years, I have developed an enviable track record for managing projects to successful
completion, primarily in the IT field, but also related to energy and policy initiatives.
I provide all the things one expects of a professional project manager, i.e., project charter and plan,
work breakdown structures, tracking deliverables, managing budget and resources, presentations,
reports to management and stakeholders, risk assessment and management, contingency plans,
change control, release management, and documentation.
However, I bring more than just project management skills to my work. Not only do I multi-task, I
bring the skills and experience to fill multiple roles. I also bring the ability to build teams that work
and an unparalleled personal commitment to seeing projects through to successful completion. My
range of interests and expertise in a variety of fields allow me to take a hands-on role to help project
teams in completing their deliverables and raise overall project quality.
EXPERIENCE (in reverse chronological order)
For the Eastern Ottawa Resource Centre, on behalf of a coalition of health and community services
organizations with the Champlain Local Health Integrated Network (January 2010 to present), I am the
Project Manager and Business Analyst for the Common Assessment and Referral for Enhanced Support
Services (CARESS) Project. This project has several components, including an inventory of IT and
telephony assets in the participating agencies, identification of a common intake assessment tool for
clients, design of a common referral and communication protocol, identification of shared clients and
mapping of current and desired client flows.
For Alberta Health & Wellness (August 2008 to July 2009), I contracted to CGI as Technical Team Lead
for the Alberta Ambulance Information Management System Phase II. This project had just changed
from a design only project, to a design, construct, test and deploy project with a very aggressive
timeline, and I was brought in to manage the technical aspects of the project. During the course of the
project, which was delivered successfully, I carried out the following tasks.
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Managed the contribution of ten technical resources
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Reviewed existing requirements
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Provided work estimates
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Performed data structure analysis
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Performed data volume trend analysis
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Designed changes to the existing database
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Wrote multiple technical documents per client project management framework
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Performed quality assurance on business documents
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Acted as primary liaison with client technical staff
For the Federation of Canadian Municipalities (May 2006 to May 2008), implemented a new integrated
association management system which replaced multiple applications and databases. The new system
will help FCM carry out its core functions more effectively and with less staff effort.
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Produced project charter, work plans and tracked progress to plans
48 Tarquin Crescent
Nepean, ON K2H 8J8
Telephone: (613) 828-0805
Cellular: (613) 784-0655
E-mail: darryl@econogics.com
http://www.econogics.com
Project Management
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Darryl McMahon, B.Com.
Developed contingency plans (primarily to deal with high staff turnover issues)
Provided regular status reports to stakeholders
Re-organized and updated existing requirements documentation to make it more coherent and
reduce redundancy in preparation for issuance of RFP
Wrote and issued RFP, reviewed responses for compliance
Developed scoring methodology for review of responses, and led team through process to choose
winning product, including “shoot-out” between final two contenders
Convinced stakeholders to adopt best value solution over least initial cost solution
Negotiated contract with selected vendor, including modifications to their standard contract
Rationalized data repository structure for the organization, replacing multiple stand-alone
databases with an integrated solution, and providing new information sets of value (one of which is
being sold to an external product vendor)
Reduced annual membership renewal process from 2 person-months to 2 person-days
Brought conference registration system in-house as part of application, reducing costs
Introduced standardized external data feeds to reduce associated staff effort, reducing overtime
and keying errors
Reduced monthly and quarterly report delivery time from days to hours
Configured application to facilitate use by groups with similar needs, allowing more staff to use the
system directly, and with less training
Developed many system reports, reducing vendor billable hours
Restructured query process to streamline production of mailing lists for sale
From July 2005 to May 2006 (self-funded), I completed the research and editing on the manuscript for
the book The Emperor's New Hydrogen Economy, which was published in November, 2006 by
iUniverse. This involved evaluating editors and publishers and negotiating contracts with the selected
editor and publisher.
For TELUS Communications (November 2003 to June 2005), led the technical evaluation and testing of
a suite of automated reconciliation tools (InterconnecT). During this project, I worked on South Africa
(vendor development team location) time on several occasions to speed the turn-around time on
testing issues.
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Developed project plan and schedule for technical testing
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Provided regular status reports to internal stakeholders
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Developed and documented Technical Test Plan for multiple applications
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Wrote test cases and test scripts
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Designed, developed and documented testing utilities to build over 2 billion unique, valid test
record sets and load them into the testing environment for full-volume performance testing, test
cases, and test scripts
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Coordinated activities of multiple technical resources in testing activities
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Conducted majority of testing activities and documented technical testing results, which led to
vendor implementing changes to their products prior to client acceptance
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Developed process for tracking and resolving product issues, including re-testing
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Discovered product issues that would have cost the client tens of thousands of dollars monthly and
extended execution time outside acceptable envelope (corrected before deployment)
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Provided technical support to business unit during User Acceptance testing
48 Tarquin Crescent
Nepean, ON K2H 8J8
Telephone: (613) 828-0805
Cellular: (613) 784-0655
E-mail: darryl@econogics.com
http://www.econogics.com
Project Management
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Darryl McMahon, B.Com.
Prepared briefing notes for business unit Project Manager on technical topics
Wrote documents required under corporate IS product evaluation, testing and deployment
methodology
From July 2002 to October 2003 (self-funded), I did the bulk of the research and writing for the book,
The Emperor's New Hydrogen Economy. This required extensive correspondence with subject experts,
co-ordinating schedules with multiple unaffiliated people for telephone interviews and extensive
research into technical documents in a variety of subject areas, as well as structuring and writing a
large document.
For TELUS Communications (January 2000 to June 2002), led the development and implementation of
the TELUS Reconciliation Analysis Fraud Integrity Clearinghouse (TRAFIC) application. TRAFIC went
live, fully functional, on-time, and under budget.
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Led the development team for the Bell Billing Record Analysis and Transport System (BRATS)
application, including support and development until hand-off to CGI (on loan from TELUS)
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Helped develop and present the business case for TELUS senior management to fund the TRAFIC
project (several million dollars in total)
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IT project manager for TRAFIC system development, leading a team of eight technical staff
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Technical Architect for the TRAFIC application, from design through implementation and for
several follow-on projects
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Database designer (Oracle/Rdb) for the TRAFIC application
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Developed (as part of a team) the project plan and conceptual architecture for the TELUS TRAFIC
application, budgeted at over $2,000,000
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Developed the hardware specification, site selection, platform configuration (for both production
and development / test / disaster recovery servers), off-the-shelf software selection and
configuration and development of the custom software and design of the database and data
structures
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Developed design solutions
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Developed work plans
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Developed contingency plans
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Tracked progress against plans
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Maintained a daily presence at each of TELUS, Bell and CGI until TRAFIC went live
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Delivered several projects related to TRAFIC (frequently concurrent) after implementation
accommodating new revenue streams (Bell B&C, HOS, TELUS as Biller, Thunder Bay, FTP server,
Network DataStore feed, IDEA feed, etc.)
For Stentor Canadian Network Management (SCNM) (January 1996 to December 1999), I was the
BRATS Development Prime. During this time, I led a team of five technical resources in the design,
development, testing and implementation of several projects for SCNM. These projects included: Local
Number Portability; Local Competition; Local Competition Terminating Points Master File; External
Rejects; Law Enforcement Agency module; Year 2000 testing; move to new production platform;
Casual Billing; EMI Modules; BRATS Error Correction; IBS (International Billing System); BVDB (Billing
Validation database) and, set-up of the Disaster Recovery hot site platform. In the course of these
projects, I carried out a variety of types of work.
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Technical architect
48 Tarquin Crescent
Nepean, ON K2H 8J8
Telephone: (613) 828-0805
Cellular: (613) 784-0655
E-mail: darryl@econogics.com
http://www.econogics.com
Project Management
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Darryl McMahon, B.Com.
Technical team leader
Database designer
Wrote business requirements, design proposals, development cost estimates and detailed design
documents
Revised existing system and user documentation
Performed technical feasibility and cost-benefit analyses on business proposals related to BRATS
Developed design solutions
Developed project plans and assigned technical resources to tasks to deliver projects
Developed contingency plans
Tracked progress against plans
Provided second-level technical support on the application
Developed a suite of monthly reports for the Fraud Control and Billing Quality group and advised
them on other methods to improve efficiency
For the Department of National Defence (April & May 1996), I provided technical support to the
developers on the PeopleSoft HR pilot project on a part-time basis (2 days per week). I drafted
documents regarding development practice and standards, and the development environment
configuration.
For Bell Sygma (June 1994 to January 1996), I took part in the analysis, design, development,
implementation, maintenance and support of the BRATS (Billing Records Analysis and Tracking
System) done by Bell Sygma under contract to Stentor Canadian Network Management (SCNM). This
system was a major success; it replaced an old system (CMDS) running on a service bureau mainframe
with an in-house minicomputer and provided significant new functionality in a data-driven system,
while reducing system support headcount and operating costs. I was the Fraud Control design and
development prime and database designer for the duration of the project, and the General Functions
prime for some of the project. I was the only member of the system development team that served for
the duration of the project from analysis to complete implementation. I performed several kinds of
work for Bell Sygma.
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Requirements analysis and documentation
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Systems analysis
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Data entity and data flow design and documentation
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Developed design solutions
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Developed work plans
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Developed contingency plans
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Tracked progress against plans
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Database design (logical and physical, and system dictionary)
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Technical team leader for the last four months of the project
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Developed programming specifications for others
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Application programming
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Developing and executing test scripts
For the Canada Council (July 1991 to June 1994) I was the Assistant Head/Projects Manager of
Informatics. I developed and/or maintained several application systems, including: Visual Arts, Media
Arts, Writing & Publishing grant application management, Art Bank management system, Forms
48 Tarquin Crescent
Nepean, ON K2H 8J8
Telephone: (613) 828-0805
Cellular: (613) 784-0655
E-mail: darryl@econogics.com
http://www.econogics.com
Project Management
Darryl McMahon, B.Com.
system. The Forms management and filling application was integrated with workgroup applications
and central data repositories which automated much of the data-fill operations. The Art Bank system
included Art Bank inventory control; rental contract management; works acquisition; accounts
receivable; artist biographies; and, exhibition logistics functionality. I integrated several previously
developed systems, including an interface between the PeopleSoft HRMS application and other existing
applications which referenced personnel and position information from the previous HR application.
Types of work included the following:
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Requirement studies
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System designs
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Performed cost-benefit analyses for several systems
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Developed several application systems and maintained them
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Integrated a number of separate databases, reducing the database inventory from 43 to 14, and
established real-time linkages between several of those remaining in order to further reduce
redundant data storage, and reduce keying effort (and errors) by staff
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Developed the Informatics training program for Council staff and delivered some of the courses
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Supervised six staff and provided backup to all of them, covering all technical services including:
systems maintenance, data centre operations, user support; PC support; and data communications
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Planned and executed the technical infrastructure aspects of moving premises
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Changed from switched circuit data links to LAN connections
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Moved computer room to lights-out operations
As a consultant for a consulting firm (May 1989 to June 1991), I supported a number of clients (usually
more than one at a time) including Department of National Defence (TRUMP) and Supply and Services
Canada, where I carried out various analysis projects. Late in this period, I was retained by the Canada
Council to complete the business process re-engineering (workflow) projects in their Music, Dance and
Theatre sections for their granting programs.
For The Canada Council (November 1987 to May 1989), I was a Project Manager. My primary
accomplishment was the development of the Explorations system, the first end-to-end applications
processing (workflow) system at the Canada Council, including the integration of this application with
centralized databases (Central Registry, Finance). This was a major business process re-engineering
project, and its successful completion led to its use as the model for other granting programs at the
Council.
For the Department of Indian Affairs and Northern Development, now INAC (January 1986 to October
1987) I was the on-site team leader, responsible for the conversion of several hundred COBOL
programs related to cheque issue, approximately 100 data-entry programs and over 250,000 word
processing documents from Motorola to HP3000 platforms at 9 sites from coast to coast and
headquarters. Once the implementation was complete, I stayed on to set-up the technical support
group, and carried out several analysis projects for department managers.
For the Atomic Energy Control Board (February 1980 to January 1986), I was the Finance Officer, EDP
Applications Officer and Nuclear Liability Act Administrator. I filled three major roles while employed
at the AECB. As a Finance Officer, I performed financial and policy analysis for the Board, and filled in
for other Finance staff in their absence. I was also the co-ordinator for Internal Audit (Program and
48 Tarquin Crescent
Nepean, ON K2H 8J8
Telephone: (613) 828-0805
Cellular: (613) 784-0655
E-mail: darryl@econogics.com
http://www.econogics.com
Project Management
Darryl McMahon, B.Com.
Financial) and Program Evaluation activities at the Board. As the EDP Applications officer, I reviewed
the quality of deliverables of contractors, took the lead on moving the Board onto FINCON (Financial
Control) application during its pilot period. I developed an in-house project time-reporting and HRIS
application. As the NLA Administrator, I was the primary authority on the Act, drafted correspondence
for the Minister, and audited the insurance consortium on a regular basis. I coordinated the work of
the Interdepartmental Working Group that reviewed the Act, and wrote the final report for that group.
48 Tarquin Crescent
Nepean, ON K2H 8J8
Telephone: (613) 828-0805
Cellular: (613) 784-0655
E-mail: darryl@econogics.com
http://www.econogics.com
Project Management
Darryl McMahon, B.Com.
OTHER PROJECTS DELIVERED
Advocacy campaign to legalize electric bicycles (for Electric Vehicle Council of Ottawa – 2006)
Electrathons (for the Electric Vehicle Council of Ottawa – annually 1998-2002)
Researched and wrote the "Review of the Nuclear Liability Act" report (Atomic Energy Control Board
with Interdepartmental Working Group – 1980-1986)
Vendor Coordinator and Venue Liaison, 1st Canadian National HP3000 Users Group conference and
trade show (1CNUG) (1984)
Team Leader for "Performance Requirements for Electric and Hybrid Vehicles by Potential Users"
(Transport Canada Project #4736- 1981)
FORMAL EDUCATION
Bachelor of Commerce, Honours (Carleton University) 1979
OTHER TRAINING
Facet Assembler (Carleton University) 1980
Systems Analysis and Design (Public Service Commission) 1981
HP3000 System Management (Hewlett Packard) 1982
Minisis - Programmers Course (SystemHouse) 1982
PowerHouse - Introductory Programmers Course (Cognos) 1983
Fourth Generation Languages Symposium (DRI) 1987
Data Communications II (Algonquin College) 1987
Omnidex (M.B. Foster Associates) 1989
NewWave Environment and Administration (Hewlett Packard) 1991
PC Memory Management (Hewlett Packard) 1991
Appraising Performance (Canada Council) 1991
EasyReporter (SpeedWare Corporation) 1992
Managing Change (Canada Council) 1992
PeopleTools I (PeopleSoft) 1993
PeopleTools II (PeopleSoft) 1993
MS LAN Manager 2.0 Administration (NorthWest Digital) 1993
HP Internal Users’ Group Conference (Interex) 1995
“Crossing the Boundaries: Controlling Fraud in a Competitive Environment” (Communications Fraud
Control Association) 1995
Excelerator II Fundamentals (Intersolv) 1996
International Electric Vehicle Symposium (EVS 17), October 2000
Tour de Sol, May 2001
Texas Renewable Energy Roundup, September 2002
Boat Proficiency, October 2002
Active Server Pages, January-March 2003
First Aid and CPR training 2004
Photovoltaic Installer Introduction to Electronics, Seneca College (distance education) January-May
48 Tarquin Crescent
Nepean, ON K2H 8J8
Telephone: (613) 828-0805
Cellular: (613) 784-0655
E-mail: darryl@econogics.com
http://www.econogics.com
Project Management
Darryl McMahon, B.Com.
2006
ClearVantage Administration, September 2007
ClearVantage, multiple modules (audited), November 2007
(In general, I have learned specific IT tools on my own from manuals, books or on-line tutorials.
I pick up new tools quickly, and have on several occasions become sufficiently expert to provide
training and support to others on products for which I never received formal training myself).
OTHER ACCOMPLISHMENTS AND POSITIONS HELD
Presented peer-reviewed paper at The International Association for the History of Transport, Traffic
and Mobility, 2008
Historian, Electric Auto Association, 2007 to present
Wrote and published The Emperor's New Hydrogen Economy (ISBN 0595392296), 2006
Chair, Sponsor, 2002, 2000 and 1998 (first) EVCO Electrathons
Past Chair, Sponsor, 2003, 2001, 1999 EVCO Electrathons
Speaker, International Electric Vehicle Symposium (EVS 17), October, 2000
President, Treasurer, Secretary of the Ottawa Valley HP3000 Users Group (1984 - 1991)
President, Vice-President of the Electric Vehicle Council of Ottawa (1986 to 1988)
Vendor Co-ordinator and Organizer, 1st Canadian National HP3000 Users Group (1CNUG) (1984)
Founding Member, Director, Treasurer of the Electric Vehicle Association of Canada (EVAC) (1976 to
1983)
Lead Co-ordinator, Electric Vehicle Week in Ottawa (1981)
Project Co-ordinator, Transport Canada Project #4736, "Performance Requirements for Electric and
Hybrid Vehicles by Potential Users" (1981)
Lecturer, "Electric Vehicle Fundamentals", Algonquin College (1980 and 1981)
Articles in Computing Now!, INPUT and EV Circuit magazines and other publications
OTHER QUALIFICATIONS
Federal Government Enhanced Reliability Clearance (have held up to Top Secret)
Driver's and Motorcycle Licence
Pleasure Craft Operator's Certificate
OTHER INTERESTS
Econogics (practical environmentalism)
Renewable energy
Electric (zero-emissions) and hybrid (reduced emissions) propulsion vehicles
Stained glass artistry
48 Tarquin Crescent
Nepean, ON K2H 8J8
Telephone: (613) 828-0805
Cellular: (613) 784-0655
E-mail: darryl@econogics.com
http://www.econogics.com
Project Management
Darryl McMahon, B.Com.
HARDWARE EXPERIENCE
Data Communications
Gandalf PACX IV and
NT Meridian SL-1 PBX
2000
Various modems
LANs & WANs
Alpha AXP
Computers
HP150
IBM PC & compatibles
KayPro II
HP3000
HP1000
HP9000
SOFTWARE EXPERIENCE
Project Management Tools
MS Project
InstaPlan
TimeLine
Languages
APL
BASIC
COBOL
FORTRAN
QDD
QDESIGN
QTP
QUIZ
$COBOL
$EDIT
PERL
HTML
MPE Intrinsics
Z80/8080 Assembler
Facet Assembler
Pascal
Database Management Engines and Utilities
Oracle/Rdb (DEC)
SQL
TurboImage/XL
Image
Omnidex
KSAM
PHISAM
Oracle (8i, 9i)
Access
Minisis
dBase (II, III+, IV)
Allbase
Application Packages
ClearVantage
InterconnecT suite
FINCON
MultiView
AMPAC
PeopleSoft (4)
DE/3000IV
SPSS
Desktop Tools
Microsoft Word
Excel
PowerPoint
Lotus 1-2-3
OpenOffice Suite
Calc
Impress
Draw
VisiCalc
SuperCalc
WordPerfect
GIMP
Outlook
Pegasus
Thunderbird
Internet Explorer
Lynx
Netscape
Firefox
Opera
48 Tarquin Crescent
Nepean, ON K2H 8J8
Telephone: (613) 828-0805
Cellular: (613) 784-0655
E-mail: darryl@econogics.com
http://www.econogics.com
Project Management
Darryl McMahon, B.Com.
Operating Systems
Windows (3.1, 3.11, 95, Solaris (8, 9)
98, 2000, XP, Vista)
Unix
MS-DOS
OpenVMS
MPE (IV, V, iX)
RTE-IV
CP/M
Other
FTP
PGP
HoTMetaL
Active Server Pages
Visual Interdev
VBScript
Reflections
Advancelink
Crosstalk
JAMS
48 Tarquin Crescent
Nepean, ON K2H 8J8
Telephone: (613) 828-0805
Cellular: (613) 784-0655
E-mail: darryl@econogics.com
http://www.econogics.com