Processing Blocked Documents
Contents:
 Release, rejection and forwarding of blocked
documents
 Reassignment
 Information functions
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Processing Blocked Documents: Unit Objectives
At the conclusion of this unit, you will be able to:
 Name the different processing functions for
blocked sales documents and describe their
effects
 Explain how to access the different information
sources used to decide which form of processing
is applied to blocked documents
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Processing Blocked Documents: Business
Scenario
 Usually your credit representatives process at
regular intervals their worklist of documents
blocked for credit, for example once a day
 Since the decision as to whether a blocked
transaction can be released or must be cancelled
depends on several factors, they need various
information functions
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Release
Order: 125
SP : Tilia Corp.
Credit status: A
OK
Order: 125
SP : Tilia Corp.
Credit status: B
Blocked
Order: 125
SP : Tilia Corp.
Credit status: D
Blocked documents
Order 125
-
Released
Released documents
Release
Order 125
-
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
The following status settings are provided for sales and distribution documents in Credit
Management:
 Blank = credit status is not relevant
 A = transaction is valid for the purposes of credit management
 B = transaction is blocked by credit management
 D = transaction has been released by credit management
'C' is not currently used.

This status is provided for every type of check activated for the automatic credit check. The system
also determines a total status from the individual status settings.
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Releasing Documents and Carrying Out Another
Check
CCA
Deviation: 10%
Number of days: 5
Risk category Operat.
Order
Tilia Corp.
Order value: $10,000
Credit status: B
Release
on June 1
Tilia Corp.
Order value: $10,000
Credit status: D
Order changed
on June 1
A new check is carried out when:
a) The amount is increased
b) The time limit is exceeded
Tilia Corp.
Order value: $12,000
Credit status: B
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
You can determine the conditions under which a document is to be checked again once it is released.

The check rule for orders can be used to determine the conditions under which an order is to be
checked again once it is released.

The check rule for deliveries can be used to determine the conditions under which a delivery is to be
checked again once it is released. It also influences the check on a released transaction when a
delivery is created from an order. When you create a delivery, the release date of the order is copied
to the delivery and used for the check carried out in this document.

If there are no entries made in the above fields, the transaction is checked again.
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Rejection
List: Blocked documents
Order 918
Doc. no. credit value status
Tilia Corp.
Rejection
918
-
$10,000
Reason for rejection
Item 10: Credit Limit Exceeded
Item 20: Credit Limit Exceeded
Item 30: Credit Limit Exceeded
B
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8-6
Information Sources Specific to Credit
Management
Credit overview
Credit master sheet
CCA data
Customer: Tilia Corp.
CCA:
Europe
Limit:
$50,000
Early warning list
Master data list
 SAP AG 1999

In Credit Management the use of different information sources to help you decide whether a blocked
document can be released or not is of prime importance.

For this reason there is a large number of reports and tools that contain a wide range of information.
Some of these information sources have been created especially for Credit Management, whereas
others come from related areas that can also be relevant for decision-making.

The credit master sheet serves to display and print the customer master data of an individual account
that is needed for Credit Management.

To get an overview of the customer master data of one or several customers you can generate a credit
overview. This report is an exceptionally important tool for checking the credit management data of
customers in regular cycles.

Using the master data list, you can display and print customer credit data. In particular you can
display information that is not contained in the credit data, for example customer-specific data or
external data that you have created with special supplementary software.

From Release 4.5A it is possible to generate an early warning list. However, you must first create a
credit vector for the selected customers using program RFCMCRCV.
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Information Sources - General
Customer
Customermaster
masterrecord
record
Oldest
Oldestitems
itemsdue
due
Account
Accountsummary
summary
Last
Lastpayment
payment
Line
Lineitems
items
CCA data
Customer:
CCA:
Tilia Corp.
Europe
Limit:
$50,000
FI
FIInfo
InfoSystem
System
Count
Countdata
data
Sales
SalesInfo
InfoSystem
System
Dunning
Dunningdata
data
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
In Credit Management there is additional important information specific to the customer that can
influence decision making.

You can use general information on the last payment made by the customer and the oldest items due,
for example, taken directly from a customer's credit control area data.

Furthermore, it is possible to branch from Credit Management to the customer's dunning and count
data.

From the credit control area data, the credit master data, and the credit overview, you can list the
customer's line items, carry out an account analysis or analyze the payment history.

Using the FI info system you can also analyze due dates, the DSO, and overdue items.
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Processing Blocked Documents: Summary
You are now able to:
 Name the different processing functions for
blocked sales documents and describe their
effects
 Explain how to access the different information
sources used to decide which form of processing
is applied to blocked documents
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Exercises
Unit: Processing Blocked Documents
Topic: Different Information Sources
At the end of these exercises, you will be able to:
 Describe and apply the different information sources available to help
you decide how to process blocked documents.
You are processing a list of blocked orders and deliveries. To decide
which documents to release/reject, you need to access various data from
different areas.
1-1
Display which sales documents have been blocked within your group due to a credit
limit check.
1-2
A transaction can appear in this list as a result of various credit checks. Find out
which checks were carried out for the documents in your list and find out the results
of those checks.
1-3
Display the credit master sheet for the customer concerned.
1-4
Display a short summary of information on your customer by calling the credit
overview.
1-5
Display the credit control area data and find out when the last payment was made.
1-6
Call the account analysis for customers.
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1-7
Reject the blocked sales document. The delivery should remain blocked.
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Solutions
Unit: Processing Blocked Documents
Topic: Different Information Sources
1-1
Display which sales documents have been blocked within your group due to a credit
limit check.
Accounting  Financial accounting  Accounts receivable  Credit
management  Exceptions  Blocked SD documents
1-2
A transaction can appear in this list as a result of various credit checks. Find out
which checks were carried out for the documents in your list and find out the results
of those checks.
Select a document line and choose Environment  Document info  Document
status
1-3
Display the credit master sheet for the customer concerned.
Select a document line and select Environment  Credit master sheet
1-4
Display a short summary of information on your customer by calling the credit
overview.
Select a document line and choose Environment  Credit overview
1-5
Display the credit control area data and find out when the last payment was made.
Select a document line and choose Environment  Customer master credit 
Control area data  Extras  Last payment
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1-6
Call the account analysis for customers.
Accounting  Financial accounting  Accounts receivable  Account 
Analysis
1-7
Reject the blocked sales document. The delivery should remain blocked.
Accounting  Financial accounting  Accounts receivable  Credit
management  Exceptions  Blocked SD documents
Select the relevant document line and choose Edit  Reject (enter rejection
reason 20)
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