RANOO MANN ARORA
D-209, Ground Floor, Saket, New Delhi-110017
Cell No. 9818575892
E-mail: mannranoo@yahoo.com
Date of Birth: 14-09-1976
MCI Registration No- 21211
BACKGROUND
Completing my medical education from India in August 2000 I decided to pursue my
interest in the field of Medical Administration and broaden my clinical and
administrative experience. Currently I am in the process of finding a good
opportunity in a reputed institution, which will further help me gain experience and
give me a platform for growth in the right field and also work in an atmosphere
where all my skills are used to the fullest. I have worked in England and then worked
in Max Super Specialty Hospital, Saket as a Hospitalist/Assistant Medical
Superintendent managing a Multi Specialty ward and was also the program
coordinator for the Daycare ward. During the period of working with Max, I also
achieved a Diploma in Hospital Management from National Institute of Health and
Family Welfare. At present I am working as the Deputy Medical Superintendent in
Sri Balaji Action Medical Institute, Paschim Vihar, New Delhi since May 2012 and
have just headed the NABH surveillance of 2013 successfully with only 5 non
compliances from the last number of above 56. I am also pursuing the Post
Graduate Degree Course for Hospital Administration (MBA) at present.
EXPERIENCE

Clinical Attachment:
- Attachment under Mr Philip Kirwan from 05-04-2004 to 21-05-2004
- Attachment with Dr Kaur from 01-08-2003 to 01-09-2003
- Duty Medical officer at Vasant Lok Hospital, New Delhi, India from 01-122002 till 01-03-2003.

Work:
-
Deputy Medical Superintendent & ICU’s Incharge in Sri Balaji
Action Medical Institute from 05-05-2012 until date.
Job Responsibilities: 1. To effectively interface and interact
with patients, attendants, internal and external customers.
2. Delegation and processes of work of the resident doctors
3.All patient rounds along with the team of the nursing
supervisor, Housekeeping Supervisor, Dietician and Food
and Beverage supervisor.
4. Audit of Documentation and up gradation of all Medical
Records and manuals in the files and in the Computerized
Medical Records System.
5. Implementation of all clinical work via the nursing
Supervisor /Dieticians/Duty doctors.
6. Maintenance of the latest quality and excellence standards
as required by the NABH.
7. Ensuring the highest level of patient care as per our Patient
safety and responsibilities goals.
8. Ensure the quality of coordination between all the
concerned super Speciality departments to give the immediate
required care to the patient and information to the
consultants concerned.
9. To ensure the TPA/insurance processes are immediately
processed as per the protocol of the hospital.
10. Attending and conducting special training for the required
members of the hospital for the purpose of Internal and
external audits.
11. Ensure all clinical policies and procedures as per medical
protocols to meet the requirements of licensing and
accrediting bodies.
12. Working in close collaboration with all Clinical
heads/consultants, nursing and clinical services for the
providing World class Healthcare Services.
13. Briefing Nursing, Housekeeping and GDA staff on the
floor regarding all Hospital protocols so as to achieve the
perfect Healthcare environment.
14. To recommend policies to MS that meets the objective
and needs of the organization.
15. To develop resource strategies for profitability.
16. To demonstrate ability to provide operational oversight to
the hospital.
17. To develop a well motivated and trained team so as to
ensure excellence in all services.
18. To develop and encourage new ideas of innovation for
competitiveness.
19. To receive periodic feedbacks from all departments so as
to provide more effective measures for excellence in
treatment and services.
20. To devise/implement a system for effective redressal of
complaints.
21. To ensure staff compliance and implementation of rules
and regulations so as to bring about organizational discipline.
22. To initiate internal transfers of medical/paramedical staff.
23. To assist in ensuring operations within budgeted cost.
24. To ensure safe utilization of equipments and proper waste
disposal system.
25. To have complete orientation about Disaster
Management System of the organization.
26. To be well groomed, punctual and adhere to company
policies and practices
27. To recommend reward and recognition for able staff.
- Hospitalist/Assistant
Medical
Superintendent
and
Daycare
Program
Coordinator in Max Super Specialty Hospital, Saket from 02-05-2009 to 25-052012.
-
Senior Casualty Medical officer & Assistant Medical Superintendent in Aakash
Hospital, Malviya Nagar, New Delhi, India from 01-12-2005 to 01-08-2007.
- Senior Casualty Medical Officer at Vasant Lok Hospital, New Delhi, India from
01-03-2003 till 01-11-2005
- House officer - Medicine at Kasturba Medical College, Manipal , India from 3001-2000 to 29-04-2000
- House officer - Surgery at Kasturba Medical College, Manipal, India from 3004-2000 to 29-06-2000.
- House officer – Preventive & Social Medicine at Kasturba Medical College,
Manipal, India from 30-10-1999 to 29-01-2000.
- House officer – Obstetrics & Gynecology at Kasturba Medical College,
Manipal, India from 13-08-1999 to 12-08-2000.
- House Officer –Psychiatry (elective subject), Kasturba Medical College,
Manipal, India from 29-02-2000 to 28-03-2000.
- House officer – Paediatrics (elective subject), Kasturba Medical College,
Manipal, India from 30-11-1999 to 29-12-1999.
- House officer – Orthopedics (elective subject), Kasturba Medical College,
Manipal, India from 30-06-2000 to 29-07-2000.
EDUCATION

2010-2011
National Institute of Health and Family Welfare, New Delhi, India.
Attained a Diploma in Hospital Management.

1994-2000 Kasturba Medical College, Manipal, India. Graduated with Honors.
Degree obtained Bachelor of Medicine, Bachelor of Surgery (MBBS).

Distinctions (equivalent to A+) in the subjects of Pharmacology, Forensic Medicine,
Social and Preventive Medicine and Ear, Nose & Throat.

1992-1994 Higher Secondary from Carmel School, Kuwait. Major in Biology,
Chemistry and Physics with a minor in Computer Sciences.

Distinctions in the subjects of Biology & Social Sciences at A level.
PRESENTATIONS

January 2000 Presented a project on cases of Reproductive Tract Infection being
admitted in
Kasturba Medical College.
PROJECTS

NABH Surveillance completion-2013 in Sri Balaji Action Hospital, Paschim Vihar,
New Delhi-Completed successfully with only 5 non compliances against the last
number of 56 non compliances.

October 2012 Identification, Initiation and implementation of the POST
EXPOSURE H1N1 PROPHYLAXIS PROGRAMME for the exposed staff in the
entire Hospital and training regarding barrier nursing and precautions required for
controlling the spread of the virus.
REGISTRATION


Medical Council Of India – registered on 10-11-2000 (registration no. 21211)
General Medical Council (United Kingdom) – Registration no. 6050308
SKILLS & PERSONAL
ATTRIBUTES

Languages: fluent in English, Punjabi, Hindi. Good Arabic.

IT skills: Competent PC and Internet user.

Highly inquisitive, creative and resourceful.

Excellent skills in communication and collaboration.

Willingness to learn.
INTERESTS





Staying fit with my exercise regimes.
Enjoy surfing the Internet with an avid interest in sites pertaining to the medical
field.
Travelling and experiencing new cultures.
Dramatics and cultural activities – Took part in various cultural programmes and
plays in school and college.
Listening to music & reading in leisure time.
GOALS
Immediate
 Attain a post of Medical Superintendent/Additional MS
 Attain a post where my experiences of working in UK, USA, Kuwait are utilized to
the fullest.
 Present cases, audits and attend journal clubs.
 Work in Research oriented ventures.
Long term
 Attain a Post of an Medical Superintendent/General Manager-Operations
 Excel in my field of interest.
REFERENCES

Dr D P Saraswat
CEO,
Sri Balaji Action Medical Institute,
Paschim Vihar, New Delhi – 63
Mobile No – 91-9560058308

Dr Alka Bhasin,
Director & Head of Department-Nephrology,
Max Super Speciality Hospital,
Saket, New Delhi, India.
Mobile no-91-9810395381

Dr Harit Chaturvedi,
Vice Chairman & Director –Oncosurgery,
Max Super Speciality Hospital, Saket,
New Delhi, India
Mobile No- 91-9810008781

Dr J.D. Mukherjee,
Head of Department-Neurology
Max Super Speciality Hospital,
Saket, New Delhi, India
Mobile No- 91-9810950742

Dr Vivek Raj
Director of Gastroenterology,
Max Super Speciality Hospital,
Saket, New Delhi, India.
Mobile No- 91-9818921051

Mr. P.H.Kirwan MD, FRCOG
Department of Women’s Health, Perinatal & Sexual Health Services,
Leicester General Hospital,
Leicester, U.K
.Telephone no. 0116 258 4832.

Dr Kaur MD, FRCGP
1 Brooklane, Loughborough,
Leicester, LE 11 3RA , U.K.
Telephone no. 01509262254.

Dr S.S.Rikhy MD,FRCP (Edin), DCH (London)
Vasant Lok Hospital, Vasant Vihar,
New Delhi 110057, India.
Telephone no. 00-91-11-26149422/23