Business in Action 2/e Links for Student Resources, Chapter 2
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Learn More Online
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See It on the Web
www.patagonia.com
Build a Better Business
www.bbb.org/
One way to distinguish your business as an ethical organization is to join the Better Business
Bureau (BBB). Members of this private, not-for-profit business group agree to maintain specific
standards for operating ethically and addressing customer complaints. The BBB website is
packed with information about the organization, member businesses, and programs that benefit
businesses and consumers alike. You can find reports on companies, register complaints, get help
with consumer problems, and access publications on all kinds of consumer issues, such as
avoiding business scams and investigating charitable organizations.
1. What is the purpose of this website?
2. What kinds of information does this website contain? Please be specific.
3. How is the information provided at this website useful for businesspeople? Consumers?
4. How did you expand you knowledge of ethics and social responsibility in business by
reviewing the material at this website? What new things did you learn about this topic?
Surf Safely
www.fraud.org/
Although the majority of telemarketing and online businesses are legitimate, unethical businesses
bilk consumers out of billions of dollars every year. Fortunately, the National Fraud Information
Center (NFIC) can help consumers fight back. The center was established by the National
Consumers League (NCL) to safeguard consumers against telemarketing and Internet fraud.
Resources on the center's website include reports about current online and telephone scams, tips
for online safety, advice on how to file a fraud report, statistics about telemarketing fraud, and
special advice for seniors, who are targeted by con artists. Even if you consider yourself a savvy
consumer, the site contains a lot of valuable information to help you avoid being ripped off.
1. What is the purpose of this website?
2. What kinds of information does this website contain? Please be specific.
3.
How is the information provided at this website useful for businesspeople? Consumers?
4. How did you expand you knowledge of ethics and social responsibility in business by
reviewing the material at this website? What new things did you learn about this topic?
Protect the Environment
www.epa.gov
For 30 years, the United States Environmental Protection Agency (EPA) has been working for a
cleaner, healthier environment for American people. Visit the agency’s website to get the latest
information on today’s environmental issues. Become familiar with the major environmental laws
and proposed regulations and learn how to report violations. Expand your knowledge about air
pollution, ecosystems, environmental management, and hazardous waste. Visit the EPA
newsroom to get regional news. Read the current articles and follow the links to hotlines,
publications, and more. This site is a must for all businesses.
1. What is the purpose of this website?
2. What kinds of information does this website contain? Please be specific.
3. How is the information provided at this website useful for businesspeople? Consumers?
4. How did you expand you knowledge of ethics and social responsibility in business by
reviewing the material at this website? What new things did you learn about this topic?
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Video Case
www.redcross.org