Dear Appraiser:
Thank you for your interest in joining our team. e-AMC has streamlined the AMC process. We are here
for both our Lenders AND Appraisers. We do not believe in the “AMC” process as it has been over the last
several months. The e-AMC difference allows you to go back to appraising and not answering 500 phone
calls a day from 5 members of the same AMC asking you the SAME questions. We have asked our
appraisers what would make this process better and we have listened. We understand the struggles
appraisers have had to endure. Our commitment is to improve the AMC process for all involved. Our
percentages are set. This means if we receive additional fees, our appraiser get paid additional fee’s. In
return, we only utilize top appraisers that are consistent in both quality and timeliness.
100% Appraisal Quality Control – e-AMC completes a line-by-line, comprehensive quality control
review of every appraisal that we deliver. We do not solely rely upon automated scrubbing technology as it
cannot provide the comprehensive review and analysis needed in today’s lending environment.
Certificate of Non-Influence & HVCC Compliance – A “Certificate of Non-Influence & HVCC
Compliance” is issued with every appraisal report. It certifies the objectivity of the Appraiser and assures
every stakeholder that the valuation was derived via an HVCC compliant process without influence on the
appraised value or misrepresentation of the subject property, comparable properties or the general market
conditions.
“e-VaultTM” – We permanently archive each original appraisal report and its corresponding Certificate of
Non-Influence and HVCC Compliance in “e-Vault™”.
Communications – We maintain staff appraisers and D.E. Underwriters dedicated to our clients and
vendors to navigate questions and concerns with underwriters and appraisers. ALL e-AMC TO
APPRAISER COMMUNICATIONS ARE HANDLED BY ONE OF OUR APPRAISERS OR
UNDERWRITERS! This equals no more “non-professional” people telling you how to do your job!
e-Trac Technology – Simply the best, most user friendly appraisal fulfillment and tracking communication
technology in the industry.
In addition to our online appraiser sign up, the following documentation will complete your application to
join the e-AMC panel of approved appraisers. If you decide you would like to join our team, please
carefully review and complete all of the requested information. This packet, in its entirety will need to be
uploaded in the online sign up area via our website in the new appraiser’s area – www.eamc1.com
“ we apologize in advance for the length of this packet. Due to new state law
requirements our attorneys are killing us with addendums. We hope you understand
that this packet is for formalities and e-AMC has redefined the appraisal
management process. Let us prove to you that there is another way!”
Sincerely,
Michael Davis
Mike Davis
Director of Operations
e-AMC
Program Benefits
At e-AMC we attract and retain the best appraisers in the nation. Our
approach is to provide our appraisers with the benefits and support they
need to focus on completing the highest quality appraisals. Please keep in
mind the following as you consider joining our team.

We Manage the Process – Assignments are handled with a combination of our automation and
knowledge of historical performance. Appraisers have no direct contact with Loan Officers so
there is no pressure to compromise professional standards. We expect exactly what you want to
provide – a fair and accurate appraisal.

We Manage the Problems – We maintain an internal staff to manage issues related to the
appraisal. We also ask all clients for their lender specific guidelines up front to mitigate multiple
follow up requests for changes and revisions. Most issues can be resolved internally with little or
no involvement from the appraiser.

No Collection Hassles – You no longer need to waste valuable time chasing clients who fail to pay
for the services ordered. You provide high quality appraisals in a timely and professional manner
and, at your choosing, we pay you for those services on a weekly basis, net 30 days via EFT or net
45 days via Check.

Access to e-AMC DE Underwriter – e-AMC has created a special role within our organization to
handle direct, appraisal questions and concerns. Our DE Underwriter provides quality control and
oversees underwriting requirements.

Powered by E-Trac– e-AMC’s software production system provides you with a user friendly
interface to track your order inventory, access your system profile and view real time billing
information.

WebForms – Our appraisers have the ability to use the e-Trac Webforms to complete their
appraisals on allowing non-company appraisers enjoy full fee appraisals without costly software.
Appraiser Application Checklist
Application Requirements:
(please initial all blanks)
____Complete the online sign up process on our website, www.eamc1.com, and
provide the following:

Basic Company Information

Individual Appraiser information

State and County Coverage Area

Product Fee Schedule

Copy of Current State License

Copy of current W-9

Proof of Company E&O Insurance

Proof of Appraiser E&O Insurance (If Applicable)

1 Sample Appraisal – Must be no older than 30 days

PDF of VOIDED check for (net 30) EFT
____ Review Appraiser Qualifications
____ Review Production Requirements
____ Review Appraisal Review Ratings
____ Sign and date Certificate of Non-Influence & HVCC Compliance Statement
____ Sign and date Conflict of Interest Statement
____ Sign and date e-AMC Acknowledgement of Terms
Please return this checklist with your complete package via PDF upload in e-AMC’s e-Trac “new appraiser” portal:
http://www.eamc1.com/Appraisers.html
If you have any questions, please contact a representative at:
Email – appraisers@eamc1.com or 1-(512)-968-6330
Incomplete packages will not be processed.
Appraiser Qualifications
To be eligible for inclusion in the e-AMC Vendor Network, an appraiser must
meet the following minimum experience and licensure requirements.
The applicant must have a minimum of two (2) full year’s residential
appraisal experience and be licensed or certified by each State included in
the applicant’s service area.
By completing the appraiser engagement package, the appraiser hereby
represents and warrants the following:
(a) That they have and shall maintain any necessary licenses to perform the
appraisal work required in accordance with state/local regulations and
requirements
(b) that they shall immediately inform e-AMC in the event they no longer
maintain such licenses
(c) that they will, at all times, conduct the appraisal within requirements as
set forth by local, state, and/or federal authorities
(d) that they shall carry sufficient E&O insurance to meet lender/investor
requirements.


Please note that the following types of
appraisers DO NOT meet e-AMC’s
minimum requirements and need not
apply!




X
Appraiser Signature
Trainee
Associate
Registered
Assistant
.
Production Requirements
Order Assignment
When selecting an appraiser several variables are considered including but not limited to specific lender
approval lists, client specific order instructions, turn-time metrics, subject property proximity, vendor
performance history, and vendor fee schedule.
1.) Lender Approval – When selecting an appraiser for a mortgage broker client, the broker’s intended
lender will be frequently disclosed and must be considered before selecting an appraiser. The intended
lender will oftentimes have an appraiser approval list that must be referenced before assignment.
2.) Order Notes – Client instructions will be obtained from the order entry comments and must be
considered carefully. The client may request a specific inspection date and time, a specific time for the
borrower to be contacted, an extended due date or rush due date, etc. Specific client instructions will often
quickly elevate to a manager inquiry as management approval may be required to trump other decision
making protocol for the sake of the client directive.
3.) Turn-time Metrics – The e-Trac software platform maintains a running average of the appraiser’s turntime from order acceptance to scheduled date and order acceptance to completion date. The turn time
metrics must be compared with the other available appraisers, e-AMC company standards, and client
directives in order to determine their impact on the appraiser selection decision.
4.) Subject Property Proximity – The proximity of the appraiser to the subject property may imply that
the appraiser is more familiar with the marketplace. The two variables to consider are the actual distance to
the subject property and whether the subject is located in the appraiser’s standard or extended coverage
areas.
5.) PROVIDER Performance History – The provider history will be established by viewing the current
provider notes section as well as timely updates by the provider, and the number of orders completed to
date by the appraiser.
Order Acceptance
Appraisers will be contacted by phone, fax, and/or email with an appraisal order and given the location, due
date, product type, specific underwriting criteria, additional service terms and product fee for the order.
Appraisers may accept or decline via email. Broadcasted orders are on a “First to Accept” basis.
Special Instructions
Each order will contain a set of special instructions pertaining to that order. In order to comply with
specific lender’s underwriting guidelines, these special instructions are conditions of your engagement
contract for that order. It is imperative that appraisers read and adhere to the performance and reporting
standards detailed in the special instructions section of each order. Failure to adhere to any special
instructions will result in a failed QC review and will require corrections. Questions regarding order
instructions can be directed to any e-AMC associate via telephone or the web-based communications.
Appraiser Conduct
e-AMC expects its network appraisers to uphold the highest standards of personal and professional
behavior. From the borrower perspective, you are an extension of the lender/client, and as such, must exude
professionalism at all times.
Communication
Communication is critical to the relationship between e-AMC and our network appraisers. Appraisers are
required to contact us at any point in your appraisal process if issues arise regarding the following:

Scheduling & Delays

Inspections & Cancellations

Problems with entry contact

Missed Appointments

Property issues (zoning, condition, highest and best use, etc.)

Report delivery deadline

Status updates listed below:
Appraisers are expected to utilize the e-AMC website as the primary source of communication. Do not
communicate directly with loan officers or any other person directly associated with the client in order to
protect the lender from potential coercion liability and to ensure accurate and unbiased valuations, unless
we have given you the lender’s underwriter’s name and contact information. Immediately report
communication attempts by any person other than the contact person we provide to e-AMC.
Scheduling
1. The property access contact must be contacted within 12 - 24 hours of order acceptance.
2. You must notify e-AMC immediately, via the status update area, of your scheduled inspection time. For
orders not requiring an interior inspection, communicate your anticipated inspection time.
3. If you are unable to contact the property owner within the first 24 hours, notify e-AMC immediately. eAMC will try to obtain additional contact information for you.
4. Please look on notes section of order as most of our clients have agreed to include scheduling
suggestions from their client. These are not mandatory, but are to assist you in scheduling.
WE DO NOT SET APPOINTMENTS FOR OUR APPRAISERS.
Payment
Under no circumstances are you to accept any form of payment
from the property owner, borrower, selling Realtor, or listing
Realtor. If a homeowner has questions regarding fees or payment,
please provide them e-AMC’s phone number and direct them to
contact us. e-AMC distributes payment for services no later than fortyfive (45) days after receipt of the final appraisal report depending on
the option selected below: (note these are maximum times)
Please Choose 1 of the following:
□EFT – Electronic funds transfer (net 30):
*(if Selected, please include a PDF of a Voided Check with this package)
**(By checking this box, the user authorizes e-AMC to deposit to this account)
□Pay by Check (net 45):
(if selected, e-AMC will deliver all payments to the address, as entered
in your vendor set-up on the e-trac system. All vendors may access
their receivables and closed orders via their secure portal, 24/7.
e-AMC Payment Policy: (subject to state law)
If our clients cancel an order, the following rules apply:
1. Canceled prior to Inspection: $0 Due to appraiser.
2. Canceled post Inspection, but prior to Completion: 50% due
to Appraiser.
3. ***e-AMC agrees to pay all appraisers 100% of the amount
on the appraisal request when the COMPLETE appraisal is sent
to e-AMC via our portal AND marked COMPLETE on the status
update.
***e-AMC uses appraiser status updates for the above process.
All updates are date and time stamped.
X
.
Report Delivery
1. Reports are due within 48 hours after property inspection, but no
later than five (5) business days after you receive the order. Exterior
inspection assignments are due within three (3) business days after
assignment.
2. Appraisal reports must be submitted via our website in PDF
format.
3. Our software has a $7 Upload fee. We hate this, and to make up for
it we raised our Appraiser compensation by $10 per file and negotiated
Webforms use for our appraisers. So in essence, we pay you $3 to
upload files. All revision updates are free on open files. A credit card
will be needed at time of upload.
3. e-AMC will specify the client to be named in the report.
Always include e-AMC with the lender/client in your report.
4. Revisions requested by our QC department must be made within 24
hours of request.
Post Completion
In the event that the client expresses concerns in regards to the
appraisal report or specifically requests additional reporting
requirements, e-AMC may contact you to comply with such requests
assuming they are compliant with the Uniform Standards of
Professional Appraisal Practice (USPAP), Fannie Mae and Freddie Mac
guidelines, the Real Estate Settlement and Procedures act (RESPA),
the Financial Institutions Reform Recovery and Enforcement Act
(FIRREA), and/or the Federal Housing Administration (FHA).
Post completion requests are considered to be included in the
original scope of the assignment and must be made within 24
hours of the request.
X
.
Quality Review Ratings
e-AMC completes a line-by-line, comprehensive quality control review
process on every appraisal that we deliver. In addition to automated
scrubbing technology, we utilize in-house DE underwriters to perform a
comprehensive review and analysis prior to submitting the appraisal
report to the Lender. Prior to delivering, your appraisal will be rated for
consistency, accuracy, and completeness
To receive the highest rating, the report must have no errors of logic,
missing data, or typographical errors. The report will conform
completely to all FNMA appraisal guidelines and to all e-AMC Request
Terms, Special Instructions, and Assignment Conditions. If there are
sections of the report that cannot conform to the stated guidelines, the
report should have specific and logical commentary documenting the
non-conformity, fully explaining to the reader why it cannot be
avoided. A highly-rated report will not require QC revisions for any
reason and will illustrate a complete knowledge of proper appraisal
procedure on behalf of the vendor.
To receive a satisfactory rating, the report will conform completely to
all FNMA appraisal guidelines and to all e-AMC Request Terms, Special
Instructions, and Assignment Conditions. If there are sections of the
report that cannot conform to the stated guidelines, a satisfactory
report will have at least limited, but adequate, commentary explaining
the reasons for the non-conformity. The report may have minor
inconsistencies, missing data fields, and/or typographical errors that
have been satisfactorily corrected with, but not limited to: additional
clarifying commentary, elimination of report inconsistencies, additional
comparable sales.
In order to receive a satisfactory or higher rating, e-AMC expects that,
given the appraisal report’s scope of work: A) the material under
review is complete; B) the data appears adequate and relevant; C) the
propriety of any adjustments to the data appears reasonable; D) the
appraisal methods and techniques used are appropriate; and, E) the
analyses, opinions and conclusions appear appropriate and reasonable.
X
.
Certificate of Non-Influence & HVVC Compliance
e-AMC supports 100% appraiser independence, as well as strict
adherence to the statutes and guidelines set forth in the
Home Valuation Code of Conduct (HVCC).
e-AMC’s “Certificate of Non-Influence & HVCC Compliance”,
which accompanies every appraisal report states, “e-AMC – an
independent, third party appraisal management company – certifies
that the above referenced appraisal report was completed in strict
adherence to the HVCC and our non-influence policy and process.”
Please review and initial the items below:
_____ I understand and agree to provide services to e-AMC in
accordance to the statutes and guidelines set forth in the HVCC.
_____ I understand and agree that I am to provide my professional
and objective opinion of value and that I am NOT to consider any
estimated or target value that a homeowner or real estate agent may
provide at the time of property inspection.
_____ I understand and agree that I am to provide my professional
and objective opinion of value and that I am NOT to allow the
purchase price in a purchase agreement to influence my opinion of
value.
_____ I understand and agree that I am to provide my professional
and objective opinion of value and that I am NOT to allow hearsay or
unverified information to influence my opinion of value. Please initial
each section of this acknowledgement, sign below and return with
application package.
_________________________________
Signature of the Appraiser/Applicant
_______________________________________
Printed Name of the Appraiser/Applicant
_____________________
Date
Conflict of Interest Statement
In addition to the Contingent and Limiting Conditions acknowledgment
that is part of every appraisal report, the following conflicts of interest
are to be addressed:
_____I do not have a personal relationship with and I am not a family
member of any employee of any e-AMC Client.
_____I will not accept an appraisal assignment that is for a mortgage
broker with whom I have a personal relationship.
_____I will not accept appraisal assignments associated with listings
or sales that have been generated from my office.
_____I will not accept an e-AMC appraisal assignment if I have a
personal or business interest in the property being appraised.
_____I will not accept an e-AMC appraisal assignment for a field
review if I can identify the original appraiser of the report to be
reviewed and I have a negative relationship with that appraiser, if I
cannot be objective in my review.
Please initial each section of this acknowledgment, sign below and
return with application package.
______________________________
Signature of the Appraiser/Applicant
____________________________________
Printed Name of the Appraiser/Applicant
____________
Date
Acknowledgement of Terms
The undersigned agrees that if approved, he/she (“Provider”) will be acting as an independent contractor
and not as an employee of e-AMC, and as such, acknowledges and agrees to the following:





e-AMC has made no guarantee of any volume of business.
e-AMC is providing a variety of services in exchange for the amount paid to e-AMC by the client
or borrower.
Upon written notification, Provider may be removed from
e-AMC’s approved appraiser list
for failure to abide by the terms of this engagement package or failure to maintain a Quality
Review Rating of satisfactory or better. (subject to state law)
Provider must adhere to the production and qualification requirements stated in this engagement
package.
Provider must inspect the subject property for every e-AMC order that he/she has accepted and/or
reassigned to an appraiser or trainee. The e-AMC approved appraiser is allowed to sign as the
Supervisory Appraiser if the “Did Inspect” box on the appraisal form is checked.
Furthermore, the undersigned certifies that he/she has read, understands, and agrees to the following
privacy policy:
Data Sharing and Confidentiality
e-AMC and its customers will provide the appraiser with customer information (e.g. name, property,
address, phone number, and the fact of a customer relationship) in order for the appraiser to conduct an
appraisal for the customer. The appraiser shall maintain the confidentiality of all customer information
provided or related to the appraisal and use it only for the purposes of providing the appraisal with this
privacy policy, available upon request, and applicable federal and state laws and regulations, including but
not limited to Title V of the Gramm-Leach-Bliley Act (15 USC 6901 et seq.) and its implementing
regulations (16 C.F.R. Part 313). The appraiser specifically acknowledges that it is prohibited from directly
or indirectly selling, loaning, renting, transferring, disclosing, conveying, or otherwise making available to
any third parties any customer information provided or related to the appraisal without the express prior
written consent of e-AMC. e-AMC conducts a quality control review on each appraisal report submitted.
We submit the appraisal report to FNC, Inc. and obtain a quality control report from them. Your signature
below authorizes us to submit the appraisal report to them.
Indemnity and Hold Harmless
PROVIDER SHALL PROTECT, INDEMNIFY, DEFEND AND HOLD HARMLESS E-AMC, ITS
PARENT, SUBSIDIARIES, DIRECTORS, OFFICERS, EMPLOYEES, REPRESENTATIVES, AGENTS,
SUCCESSORS, AND ASSIGNS FROM AND AGAINST ANY AND ALL LOSS, DAMAGE, COSTS,
EXPENSE, ACTION, CAUSES OF ACTION, OR LIABILITY (INCLUDING ATTORNEYS’ FEES
AND COSTS) DIRECTLY OR INDIRECTLY ARISING FROM OR ATTRIBUTABLE TO THE
ACCURACY, COMPLETENESS AND COMPLIANCE OF THE APPRAISAL REPORT WITH ALL
LAWS AND/OR THE MISUSE, IF ANY, OF THE DATA SUPPLIED TO FNC, INC. IN RELATION TO
E-AMC’S QUALITY CONTROL PROGRAM.
Limitations of liability and exclusion of damages.
e-AMC’s ENTIRE LIABILITY, AND PROVIDER 'S EXCLUSIVE REMEDY WITH RESPECT
TO ANY DISPUTE WITH EAMC SHALL BE THE TERMINATION OF THIS AGREEMENT.
IN NO EVENT SHALL EAMC BE LIABLE FOR ANY SPECIAL, INCIDENTAL,
CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION
DAMAGES FOR LOSS OF USE, LOSS OF BUSINESS, LOST PROFITS OR LOSS OF DATA
OR INFORMATION OF ANY KIND, ARISING OUT OF OR IN CONNECTION WITH THIS
AGREEMENT, WHETHER OR NOT EAMC HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH LOSS OR DAMAGE. IN NO EVENT SHALL EAMC ‘S LIABILITY TO PROVIDER
ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, WHETHER IN
CONTRACT, TORT OR OTHERWISE, EXCEED THE AMOUNT ACTUALLY PAID BY
PROVIDER TO EAMC HEREUNDER WITHIN THE MOST RECENT 12 MONTH PERIOD
PRIOR TO ANY CLAIM. TO THE EXTENT THAT A STATE OR JURISDICTION DOES NOT
ALLOW THE EXCLUSION OR THE LIMITATION OF LIABILITY FOR CONSEQUENTIAL
OR INCIDENTAL DAMAGES, IN SUCH STATES OR JURISDICTIONS, AS TO THAT STATE
OR JURISDICTION EAMC 'S LIABILITY SHALL BE LIMITED TO THE FULL EXTENT
PERMITTED BY LAW.
NO ACTION, REGARDLESS OF FORM, ARISING OUT OF THE TRANSACTIONS UNDER
THIS AGREEMENT MAY BE BROUGHT BY EITHER PARTY HERETO MORE THAN ONE
YEAR AFTER THE CAUSE OF ACTION HAS ACCRUED, EXCEPT THAT AN ACTION FOR
NONPAYMENT MAY BE BROUGHT WITHIN ONE YEAR AFTER THE DATE THE LAST
PAYMENT WAS DUE.
Miscellaneous Provisions
a. Governing Law. All terms of this contract shall be governed in accordance with laws of the state of
Texas.
b. Severability. In the event that any court of law or other governing authority deems any provision of this
contract to be invalid, illegal, or unenforceable, said provision shall be deemed severed from the contract,
and the remainder of the contract shall remain effective and in force; provided, however, if the severed
portion is a material term of the contract either party may terminate the contract.
c. Termination of Contract. This contract may be terminated by either party without notice.
d. Non-Exclusivity. The parties agree and acknowledge that this contract is not an exclusive contract to
either party.
e. No partnership/agency. The parties acknowledge that at all times they are operating as independent
parties. Nothing contained herein shall constitute a partnership or joint venture between Company and
Appraiser. Nothing in this agreement shall be deemed to create an employment relationship, and neither
party shall be entitled to any benefits of employment.
f. Entire Agreement. This Agreement is the final and exclusive statement of all agreements and
understandings between the parties with respect to the subject matter described herein. This contract may
be amended only by written instrument signed and acknowledged by both parties to the contract.
__________________________________________________
Signature of the Appraiser/Applicant
__________________________________________________
Printed Name of the Appraiser/Applicant
______________________
Date
Appraiser Fee Tables
Please complete the following fee table. If your fee’s change by County, please make a
copy/s of this page and print each county name below. If all the counties that you cover
are the same fee’s, just print ALL in the blank below. You will be able to select your
counties in the e-Trac set-up screen online.
□
Please check this box if you would like us to broadcast you orders that may be
lower than the fee table above. (You may accept or decline at will when you are emailed
the order)
County/s:________________________________________________________________
Product Name
CONV - URAR-1004:
Fee
Product Name
UPDATE ONLY - APPRAISAL - 1004D:
CONV-CONDO-1073:
COMPLETION REPRT ONLY - 1004D:
CONV-MANF HOME-1004C:
UPDATE/COMPLETION-APRSL-1004D:
CONV-MULTI-FAMILY-1025:
HUD COMPLIANCE - 92051:
CONV - (2-4) UNIT - FIELD REVIEW:
FHA-SINGLE FAMILY-URAR-1004:
INDIVIDUAL CO-OP INTEREST - INTERIOR:
INDIVIDUAL CO-OP INTEREST EXTERIOR:
FHA-CONDO-1073:
OPERATING INCOME STATEMENT 216:
FHA-MANF HOME-1004C:
COMPARABLE RENT SCHEDULE - 1007:
FHA - (2-4) UNITS - MULTI-FAMILY:
DU PROPERTY INSP REPORT-2075:
FHA - 203K URAR:
DU PRPRTY INSP RPT/FRDY LP-2070:
FHA - 203K - CONDO:
CONSTRUCTION INSP REPORT (DRAW):
FHA - 203K - MANF HOME - 1004:
DISASTER AREA INSPECTION REPORT:
FHA - 203K - (2-4) UNIT - MULTI-FAMILY:
REO - ADDENDUM:
FHA - FIELD REVIEW:
LAND ONLY APPRAISAL:
FHA - (2-4) UNIT FIELD REVIEW:
RUSH FEE - 72 HOURS:
EXTERIOR ONLY- 2055:
RUSH FEE - 48 HRS:
EXTERIOR CONDO-1075:
TIER 3 - OVER $1MIL - CERTIFIED:
FIELD REVIEW-F2000:
TIER 4 - ESTATE / SPECIAL:
:
DESK REVIEW - ENHANCED:
Fee