NICOLE C. WELVAERT
nicolewel@bellsouth.net
2203 Marsh Rd.
Deland, FL 32724
(386) 738-0804
(386) 561-8762
Committed and motivated Administrative/Clerical Professional, with exceptional
customer relation and decision making skills, possessing a strong work ethic,
professional demeanor and great initiative.
Type 55 Words Per Minute.
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Microsoft Office Skills
Administrative support
Problem resolution
Meets deadlines
Self-initiator
Meets exceeds goals
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Quickbooks Skills
Administrative operation
Schedule Management
Business correspondence
Spreadsheet development
Filing management
Operations
 Collaborated and corresponded with Officials/Supervisors to ensure smooth
work flow and efficient organization operations.
Customer Service
 Handled customers effectively by identifying needs, quickly gaining trust,
approaching complex situations and solving problems to maximize efficiency.
PROFESSIONAL EXPERIENCE
SERVICE EXPERTS INC. (HVAC), Deland, FL
2006 - 2011
Permit Technician/Dispatcher
 Oversaw/managed permit process from application to inspection approval
 Compiled/notarized all required documents and submitted to municipalities
 Registered/renewed contractor licenses with municipalities
 Retrieved permits and posted to jobsites
 Managed follow up correspondence before and after inspection until approval
 Created & maintained purchase orders; Placed & received orders
 Assisted customer needs; Scheduled & confirmed appointments
 Managed bank deposits.
AUTO-TECH SERVICES, Deland, FL
2003 - 2006
Office Manager
 Answered and directed incoming calls; greeted, assisted, & directed customers
 Applied bookkeeping for Payroll, A/R, A/P, & Tax liability
 Managed customer & vendor database
 Created and maintained files
 Managed banking
TRIMCRAFT INC., Boynton Beach, FL
Accounts Payable
 Data entry
 Prepared & managed Labor Purchase Orders
 Processed billing for 60-70 Sub-Contractors for bi-weekly payroll
 Managed Sub-Contractor files for current Licensure and Insurance
 Managed filing, mail-outs, and general office duties.
2002 - 2003
Dawn LeBlanc Rentals, Westminster, Massachusetts
2000 - 2002
Property Manager
 Managed 16 apartment units
 Screened & showed units to potential renters
 Performed credit and employment history inquiries
 Prepared rental agreements, letters and all pertinent documents
 Responded to needs of renters as well as light maintenance of rental property
 Coordinated and scheduled contractors for necessary repairs or service
 Oversaw tenant turnover process; minor repairs; painted units; cleaned units
 Collected coin laundry
 Maintained records, files & all necessary correspondence with owner and tenants
EDUCATION
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2 years Medical Assisting, including: Front Office Skills, Fisher College,
Boston, MA, (Fitchburg, MA campus)
1 year Coding; Transcription, Fisher College, Boston, MA, (Fitchburg, MA
Campus)
Real Estate Broker Course, Bay State Realty Academy, Auburn, MA
Real Estate Sales Course, Lee Institute, Brookline, MA