Frequently Asked Questions
1. How do I connect to the Wireless/ Internet on my laptop in College?
To connect to the wireless you must fill in the ITB Wireless Network User Registration Form
and bring it to the Student Information Desk. Your application will be processed and an
email will be sent to you with instructions to connect.
C:\Documents and Settings\lisa cunningham\Desktop\Wireless Connection Form
(4FIT02).doc
2. How do I book a room to study in the College?
If a student wishes to book a room for study they must do so through their lecturer/ course
co-ordinator. The lecturer needs to contact the estates office on their behalf.
3. What happens if I lose my Student Id Card?
Forms for replacement ID cards are available from the Student Information Desk. There is a
charge of €10.
4. How can I find a particular lecturer?
You can find a lecturer by name on our Staff Directory on the ITB website
http://www.itb.ie/StaffDirectory/staffdirectory.asp
Lecturer’s office numbers are listed on the document below:
5. How do I get my computer password / Moodle password re-set?
To get computer passwords set you must bring your Student ID card to the SID desk and the
Staff will re-set your pin. You can also enrol for the password recovery automated service
so that when your pin expires you can change it yourself. This password recovery is
available on the Student Intranet.
6. Where do I go to get a letter from the college / form stamped?
Bring your Student ID to the SID desk and we will issue the letter you need we also fill in and
stamp forms.
7. I have changed my home address, what do I need to do?
Bring your Student ID to the SID desk and we will give you a change of address form and
process the changes on the system.
8. I forgot my timetable and need to find out my classroom, who will I go to?
You can access your timetable online on the intranet:
http://dino.itb.ie/eportal/index.jsp
Login: Student Number
Password: Leave blank
Click on Timetable and the Semester you require e.g. semester 2
9. Where will I find previous exam papers?
Previous exam papers can be found on the Student Intranet
http://bravo/Portal/Exam/Exampage.asp
Papers are grouped by course, click on your course to view the year /semester then the
module you need.
10. What is the procedure if I want to leave/ withdraw from College?
You must fill in a withdrawal form to be officially de-registered from your course/ module.
This form is available from the SID desk and you should attach your student ID card with it
on return.