Sunil K. Sharma (B. Tech, MBA, LA-ISO: 9001/14001, SSGB/SSBB) +91-9555962967,ans.sunil@gmail.com HEAD / SENIOR MANAGER / MANAGER / QUALITY TRAINER /QMS TRAINER Auto Parts Manufacturing ♦ Lighting ♦ Engineering ♦ Quality System Certification CURRENT ASSIGNMENT: Currently occupied with TOSHIBA GROUP in Greenstar Since Dec.2013 located at Manesar, Gurgaon, heading the Quality Function independently. Greenstar is an ISO:9001 & 14001 certified, part of the TOSHIBA GROUP,JAPAN & deals with manufacturing of Lighting Fixtures catering to Indian & foreign markets. Current role is to handle the entire Supplier base spread over at 18 locations in India & plan to cover the international locations too. Personal Details DOB Marital Status Father Current Location KEY SKILLS & EXPERTISE : : Sept.2nd,1976 : Married : Late Sh.R.B.Sharma : Manesar(H.R) Personal statement "An ambitious and hard working individual, my significant tenures at highly respected companies are testament to my commitment and ability. I handle multiple tasks on a daily basis competently, working well under the pressure. Frequent acknowledgment of my contribution from senior management illustrates still further my potential value to your company ●Business Process Improvements ● Customer Relationship Management ● Product & Process Improvements ● Best Practices ● QMS improvements ● Product & QMS Certifications ● Supplier Management ●Audit Handling ● Staff Trainings & Development ● Data Analysis ● Problem Analysis & CAPA ● PPAP Development ● SPC & MSA Studies ● Process & Value Stream Mapping ● DMAIC & 8D Tools ● REACH Declarations ● RoHS certification & Declaration ● People Management ● Workplace Management & Improvement ►Solid record of building, managing , training and mentoring high- performing Quality Assurance and Quality Control teams ►A skilled communicator, able to effectively interface with technical and non-technical personnel to identify needs & provide technology based solutions. ►Work closely with Engineering , NPD , Production & Maintenance Departments to diagnose product/process issues & identify potential causes of defects& suggest verify Corrective Actions Key Skills & Competencies: Expert in using quality tools & methodology like six sigma, FMEA, SPC, MSA, QC Tools, TOPS 8D etc. A certified SIX SIGMA GREEN AND BLACK BELT professional from IQF & IIBM resp. Expertise with machining and sheet metal technology and manufacturing process with basic know-how of Heat treatment process. Strong theoretical and analytical skill with technical know-how of the manufacturing systems. Expertise in performing first article inspections Proto Type (Physical and functional), initial source inspections and witness testing at supplier facilities ensuring procured product meets drawings, specifications, processes requirements. Selection, Evaluation and Approval of Suppliers in terms of System, Process and Product Quality through technical visits, audits, product testing etc. Monitoring & improving the overall supplier performance in order to meet the company objectives and targets e.g. DOL Certification, Supplier Up gradation, complaint reduction, ZD implementation etc. Implementing & monitoring of various quality systems & TQM methodologies like- 5’S, Kai-Zen, QC Circles , PokaYoke etc. within organization as well as supplier end. Proven ability to provide intensive trainings on improvement and problem solving techniques. Competent in formulating QMS / IMS policies & procedures, conducting regular internal audits and reviews to ensure adherence to ISO-9001, ISO-14001, providing company –wide trainings on the same & statistical techniques. NABET / BIS certified Lead Auditor for ISO:9001 and ISO : 14001.certified internal auditor for ISO/TS-16949. Competent in handling all types of audit(customer audits and independent third party audits) Competent in using computers & peripherals, negotiations & conversational with supplier & customers and other stake holders. Expertise in using Excels, PowerPoint and Minitab 15.Basic knowledge of ERP module. Familiar with standard room operations & use of high end precision inspection & metrological instruments like CMM, UMM, SG Calibrator, Roundness & Contour Testing Machines etc. Certified Calibration Engineer (certified by RTC -a subsidiary of NPL, New Delhi.) Career Track: AG Corp. Ltd. Noida Head of Quality From Jujy.2012 to Dec.2013 Company Profile: AG CORP is a diversified group of companies,certified for ISO 9001,ISO 14001 & ISO/TS 16949 ,manufacturing decorative lighting, automotive lightings,CFL’s,machined and sheet metal components and automotive glass catering to Indian MNC’s & exporting to US, Europe etc.Main cistomers are TML,Honeywell Transmission,M &M,Ikea of Sweaden & Conforama & Indian Roadways. Masu Brakes Pvt. Ltd. Bahadurgarh Manager (QA & QMS) March 2010 to June’12 Company Profile: Masu Brakes Pvt.Ltd. is an ISO/TS-16949 & ISO-14001 certified organization manufacturing brake linings , brake pads for TATA MOTORS LTD,HONEYWELL , ARVIN MERITOR & ASHOKA LAYLAND. Cosmo India Pvt. Ltd., Manesar Manager ( QA & MR) March 2006 to Feb.2010 Company Profile: The company is located at IMT Manesar and is into manufacture of balance weights from 5gm to 80 gm and is Tier 1 supplier for MUL, Tata Motors, Ashoka Layland, Wheels India Ltd. The company is certified for ISO/TS-16949,ISO:14001 & OHSAS:18001. FCC RICO LTD., Manesar Sr. Executive (QC) Jan.2003 to Feb.2006 Company Profile: FRL is a JAPANESE MNC & is a part of Honda group.The company is ISO/TS16949,ISO:14001 & OHSAS:18001 certified and is into the manufacturing of Clutch assemblies for 2W & 4W ,mainly for entire Honda group namely HMSI,HHML(Now HMC) & HSCIL. Key Deliverables across the Tenure: SUPPLIER MANAGEMENT & DEVELOPMENT Initial assessment of suppliers based on process capability, capacity & overall feasibility to meet the organization requirements. Reduced the supplier end rejection from above 200000PPM to 15000PPM. Driving the new supplier approval process along with the cross functional team (CFT) to ensure compliance to the System & Product approval requirements. Perform data analysis and issue reports on supplier performance to ensure suppliers meet and maintain expected quality levels. Audit & support supplier for problem solving & installation of robust processes, good Manufacturing practices etc. Monitoring status and approve SCAR responses to supplier quality issues & verify the effectiveness of supplier actions on subsequent product inspections/visits. To communicate the organization & customer specific quality requirements to the Suppliers & ensure the implementation of these requirements at the Supplier End. To schedule & conduct relevant system & Process audits at the supplier end at required intervals. To plan and conduct training programs on continual improvement methods for suppliers in order to develop / upgrade the suppliers. MANUFACTURING EXCELLENCY & OPERATIONAL EFFECTIVENESS Analysis and monitoring of various performance trends, strategy develop and deployment for any out of control situation. To organizing quality activities in the given module to ensure least rejection and optimum productivity, deployment of man power and job assignment. To ensure safe inspection activities through OJT to the quality module leader & module operators. To preparing and conducting internal audits to check and maintain the all system compliance and generate appropriates feedbacks for CAPA. To identify top defects in Pareto and find root cause and its CAPA using various statistical tools. Coordinator for CFT. To prepare customer complaint analysis report (CAR) & ensure for green CAPA to prevent complaint reoccurrence. Provide continual trainings to all departmental heads on continual improvement techniques, monitoring and analysis techniques to help in reduction and control of defect PPM. Analyzing COPQ & deciding and spreading strategies & actions to lower it down. Interaction with customers, suppliers, consultants, external agencies for effective resolution of a problem or for the purpose of improvements. STANDARDISATION & QMS EFFECTIVENESS Preparation & Implementation of various procedures based upon international core standards like ISO: 9001 & 14001 independently. Formulating various policies required for the business continuity and shipment e.g. C-TPAT etc. Played key role in getting the certification for the same. Getting the product certified for different countries specific stringent requirements viz. CE, UL, COC, RoHS, REACH & developing supplier to comply with the same. Provide group wise training on the standard specific requirement to ensure their all time effectiveness. Conducting & providing training on system requirements e.g. on ISO : 9001 & 14001 & manufacturing improvements e.g. FMEA, PPAP ,Feasibility Analysis etc. Initiated & leading Quality Circle named “CHAK DE” Continually review system effectiveness through Internal Audits & follow ups. Significant Achievements: Spearheaded QA / QC / QMS / IAC Training functions independently and successfully. lower down COPQ by 2.4% in 3 months period which counts for Rs.58 lacs ( in total , in five companies ) Successfully organize training for approved suppliers in view of improved overall performance level. Coordinating with suppliers & devising functional improvements in quality levels; providing technical guidance to Vendor Team, guiding them on resolving performance bottlenecks and reducing rejection PPM at Supplier’s end. Significantly lowered down internal rejection level from 51000 ppm to 4200 ppm. Closed 03 Numbers of customer complaints without recurrence of the same. 100% effectiveness of corrective action (till date). Successfully completed certification audit for ISO: 9001:2008 organized by independent certification body & get an AG group company certified for ISO:14001 independently. Identified Key projects for manufacturing improvements & cost cutting. Currently initiated VSM (Value Stream Mapping). Executed intensive training program for our key suppliers to achieve ISO:14001 certification in order to meet TOSHIBA mandate. Qualification/s: MBA (Operations) from Sridhar University, Pilani with overall SGPA of 6.8 passed in 2012.(Distance Mode) B.Tech. (Mech) with 69% from PTU, Jalandhar, passed in the year 2002. PGDM (distance) with 73% from IMT, Chennai, passed in the year 2004. DME with 70% from PSBTE, Chandigarh, passed in the year 1996. AMIE- Sec-A from AMIE (Calcutta) passed in the year 1998. 10+2 (PCM) with 63% from PSEB, Mohali passed in the year of 1993. 10th with 69% from PSEB, Mohali, passed in the year of 1991. Training & Certification: Certified Six Sigma Green Belt professional , certified by IQF(U.K) Certified Six Sigma Black Belt Professional, Certified by IIBM. Calibration & Metrological Engineer, certified by RTC, Govt.Of India. Lead Auditor for ISO: 9001:2008, certified by NABET & BIS. Lead Auditor for ISO: 14001:2004, certified by NABET & BIS. Attended Seminars on CE marking, TQM, TPM, ISO:9001,ISO:14001, Statistical and analytical tools from different Industry leaders e.g.at Honeywell, Toshiba, Intertek,TUV,IPC etc. Internal auditor for ISO/TS: 16949:2009, ISO:9001,ISO:14001 Certified by ASR , Six Sigma Strategies, Intertek etc.. Certified IPC professional certified by IPC organization. Date: Place: Sunil K. Sharma