GRAPH2413 Understanding Advertising Media Main assignment part 01 Lecturer: Ms. Supanida Chantarin Thai Thi Anh Thy S3184292 I. Situation analysis 1. Size and market share Founded in 1965 in France, Yoplait is now become the world’s second largest brand in Fresh Dairy Product. It was allowed to be the first franchise in Switzerland in 1969 and is spreading out almost 50 countries in the world. In 1982, Yoplait launched in Australia by the sole franchisee National Foods ltd, which is the leading in dairy manufacture in Australia to enhance yogurt and milk. Yoplait‘s market share is 28% (Australia Food and Drink report 2009). According to the yogurt segment from Australia Dairy, the three top brands - Ski, from Dairy Farmers, Yoplait, from National Foods, and Nestle, account for roughly 60% of all yoghurt sales (Australia Food Magazine, 2009). It is obviously that for the recent years, the food and beverage manufacturing in Australia is increasing. In the years 2000 and 2001, it reaches the number of 21.7% of the whole manufacturing within Australia. Source: http://www.daff.gov.au According to Retail world and AC Nielsen, the yogurt consumption in Australia is developing and took 20.8% in the total grocery channel, there are the same research from AC Nielsen that report about the growth at 12% in Australia yogurt market because the shift to healthier food from customers. In the year 2006, Yoplait is ranked at level 13 in the top 100-grocery brand in Australia (AC Nielsen). Source: Retail world and AC Nielsen 2. Sales history, costs, profits. When its first launch in Australia market, the annual yogurt consumption was low at 0.9 kilograms per head and the total market size was only 14,000 tones. However, there was a dramatically increase in yogurt’s market in 1999, the figure was grown to 91,000 tones (valued at $315 million) and the yogurt consumption per head rise up to 6 kilogram. Six weeks after its establishment in Australia, Yoplait becomes the leading brand in Australia yogurt market (source: http://www.superbrands-brands.com/volII/brand_yoplait.htm) According to Adnews (2008), Yoplait is ranked at the 13th position in top 100 grocery brands and achieve the sales from $150 million to $250 million while Ski, a famous yogurt brand name in Australia is ranked at level 28 with the sale from $100 million to $150 million. 3. The use of advertising and creative strategies. Yoplait has been re-launching Yoplus in advertising campaign on both Television and magazine. To Television, it is usually 30seconds TVC using the visual appeal effect to picturing the colorful background with luscious yogurt, fresh fruit and energetic/busy women, who are the target audience for Yoplus. All the TVC focus on problems of modern women such as sleeping habit, diet and physical issues (about lacking calcium or digestive). These busy women usually go to bed late and still tired in the morning but Yoplait will refresh them right away rather than traditional breakfast, which sometimes contains over calories and take time. Moreover, the Yoplus is highlighted with its diverse in flavors, high calcium and 1% fat – the best choice for them to enjoy healthy breakfast without the risk of gaining weight. Almost of the ads use the tone of excitement and humor combine with fresh music. Yoplait also connected with InfoMania, a global Television network, to organize the “half hour show” using the opinion from health experts and celebrities to promote for it. (Source for viewing http://current.com/items/88941392_sarah-haskinsin-target-women-yogurt-edition.htm). To Magazine, it used half to full colored pages and posted on magazine about woman, lifestyle and health. 4. Media plan, media strategies and competitive media expenditure Communication objective: National Foods marketing manager, Julie Torok (2002) said that the company spent about $2.5million on TV and outdoor campaign to gain market share and increase its ranking from number two to number one in the low-fat yoghurt category. According to Nielsen AIS, the National Foods spent $10.8 million on main media from March 2008 to February whilst Dairy Farmer spent only $10.1 million. The Yoplait‘s ads are always fun to watch, support its brand and keep it fresh to consumer. Moreover, these ads also aim to increase customer awareness and encourage them to select Yoplait as a healthy product. The most recent Yoplait commercial, launched in September 1998, is focused on Yoplait Light with its great creamy taste and its “less than 0.5% fat” claim. The television campaign has been strongly supported by transit and in-store advertising. Brand awareness has always been the strongest in Yoplait‘s communication objective. Suggested marketing objective: Increase Yoplait market share to 35% by the end of 2013 Increase sales of Yoplait Yoplus by 20% by the end of 2011 Maintain the brand awareness by investing more on advertising. II. Creative strategy plan 1. Target audience Demographic o Gender: Australian female o Age: from 25-40 years old o Family life cycle: Married with (without) children o Income : $50000 - $ 150000 per year o Occupation: Professional, sales and service worker, traded person etc. Source:http://www.envcomm.act.gov.au/soe/2007actreport/indicators07/population07 Geographic: The graph bellowed show population rate in main cities in Australia (2003-2004), it is obviously that the highest population figure belongs to Melbourne where supply high potential in target audience‘s reach. Therefore, Melbourne City is target market for this media plan. (Colebatch T and Marino M., 2005) Psychographic: o Life style: Achiever, active, trendy. o Attitude toward product/brand: Positive, enthusiastic, loyalty. Many research shows that women, with their high education and income, pay more attention to their health. That is the reason why our target audience is women having age from 25-40 and a medium income. At these ages, they have common problem about physical issues such as lack of calcium, digestition and winkles on skin; that is why the Yoplait Yoplus that highlighted in high calcium with 1% fat is the best choice for them. Moreover, with the healthy product like Yoplait, it is the best choice for active and trendy people who spend almost of their time for working and social activities. Finally, we want to aim audience who has positive, enthusiastic and loyalty attitude toward Yoplait to maintain the brand value and loyalty. 3. Product insights The product: Product‘s feature: 4 culture boost Rich in calcium Goodness of protein 98% fat free Has a low GI Low GI (Glycemic Index) provides a sustained energy release and helps you feel fuller for longer. Source: http://www.yoplait.com.au Benefit: The four culture boost to help aid digestion and restore inner balance. With the benefit from culture and its fermentation to create positive enzyme, your digestive system will be protected and work more effective. Supply 198mg Calcium in one Yoplus can that help women with a strong and flexible born. Convenient and supply necessary nutrient for the whole morning. Yoplus can use in breakfast time with fruit and muesli, or in smoothies or cooking as a nutritious alternative to cream. Keep body in fit. Support for digestition A low quantity in GI that helps body sustains energy longer. Secret for a smooth skin Delicious Maintain good health and make life more colorful Advantages: Supply colorful of flavors compared to Ski or Dairy Farmer. Unique formulation in every cup to ensure that the audience not only enjoy great tasting products but help them to maintain good health and activate your life. Yoplait‘s Swot analysis Strength o Yoplait is leading yogurt market in Australia and an international brand; therefore, it is easy to reach customer belief than other brand name. o Yoplait is the constantly innovating new health product. o Large market share o Holding a huge franchise network in approximately 50 countries o Diverse in product line with more than 40 different flavors combinations that keep the consumer interest on colorful category. Weakness o The dairy domestic is highly competitive: Ski yogurt, Nestlé’ yogurt, Wallaby organic yogurt and Dairy farmer. Opportunity o The Australian consumer’s income in disposable goods is increasing due to the high rate of labor participation. Source:http://www.annualreport.deewr.gov.au/chapter2_3/0601.htm o Australia is one of the world’s largest exports about agricultural commodities (Meat and Livestock Australia, 2004). Therefore, it is not depend too much on import especially milk product which is the main element in yogurt production. o The increase in consumer demand for healthy product. o Yoplait always has a strong marketing support for the brand name. Threats o Because of High and rising milk price, the production cost will decrease. As a result, there will be a loss in potential customer due to the higher cost. III. Creative concept and research possibilities for media use. Product: Yoplait Yoplus – a delicious yogurt with mild-tasting, creamy yogurt that can be enjoyed on its own or at breakfast time with additional thing such as fruits, cookie, cereal etc. Yoplus is highlighted with 98%fat free, rich in calcium, no artificial color and 4 cultural boosts. Key message: “When you feel good inside, you feel good on over.” Tone of voice: Exciting, funny, friendly and must express the care to women‘s issue : their beauty, their health and their diet system. Key visual: Use the image of women, whose job is busy housewife or leader of an organization, using Yoplus every morning without tired. Moreover, when they use the product frequency, they look younger and healthier compared with other women at the same age. Market possibilities: In this strategy, Yoplait brand will take advantage of Television, Print, internet, radio and out of home to promote for the promote for it. - To TV: Humorous and colorful. Use the diverse scene which is familiar to working women: office, market, supermarket and spa. - To print: Lively with half to one full colored page. Detail information about product feature, benefit and category - To internet: Professional and lively official page with product information (history, award, product category, franchisee etc) and another website for online campaign. - Radio: Edit like a local news with information about health and Yoplus - Out of home ad: Banner, billboard with major pink color and emphasized on the logo and product’s flavor. Media objective: During the running of media plan, we want to reach 85 people with 5 frequency for every month There are three reasons that lead to the necessary of high frequency: Base on the marketing objective, we want to increase sale of Yoplus by 20% by the end of 2011, therefore, we need a high frequency for every month during the launching to maintain the top of mind awareness in order to encourage the purchase level. This kind of product – yogurt is consumed daily as a healthy food, therefore, it need to be replaced quickly and high level of frequency is desired. Yoplus target audience is women with high education; they keep track of and recognize the social knowledge include the trend of using healthy food so, a high frequency is a necessity. Target audience Australia female from 25-39, medium income, college education Firstly, according to HBF, a health and insurance organization in Western Australia, more than 90% of Australia women not getting the recommended of calcium each day, therefore, the number of osteoporosis in women especially young women are rising. Around 20% of them who suffer a hip fracture can die within 6 months and 50% of them require long term nursing care (statistic from osteoporosis Australia). While calcium is main building block for a healthy bone, many Australia women do not really care about this issue. Secondly, women from 25 to 39 years old meet problem about digestive as well. These two things have a strong suffer on their outside appearance. “No matter how healthy you are, chances are you've endured a gut-wrenching bout with digestive trouble sometime or another”, said Michael Gershon, Ph.D., professor of anatomy and cell biology at the Columbia-Presbyterian Medical Center at Columbia University in New York City. Although the age of women who have high risk of being suffered by these disease is 50+, we target on the female from 25-40 with college education to let them know “This is a vitality must to prevent disease now” Vitality is the basis or main theme for all communications, on this; we will build up the emotional concern between the brand name and customer. Campaign period From April 2010 to March 2011(continuous months) Start of media plan: 13 April 2010 We decide to choose two seasons summer and winter to run the media plan because of their natural advantages. Summer with hot weather and the appearance of many diseases (due to high level of humid) so; use Yoplus with fruit flavor to increase the diseases – resistance for body. Moreover, it is summer time, people tend to enjoy much on out-door activity and Yoplus is a convenience food to be carried with. Winter with low humid make women‘s skin get dry, try Yoplus frequency to help them with a smooth and fresh skin. Geographic coverage Source: ABS 2001 Census Sydney is a vibrant, dynamic and accessible city with growing population and economic rate. The above table show the Sydney‘s demographic including population structure. With a greater number of female, increasing number of individual income and high figure of education, Sydney is a potential and right choice to run the Yoplus ‘s media plan targeting on Women with medium income and high education. Sydney‘s population continues to grow and the NSW Government’s Metropolitan statistic(2005) research that Sydney grow by 40,000 people per year or 780 people per week (two thirds of the total population comes from natural sources and the rest is from oversea migration) Sydney's Changing Demographics Source: http://www.metrostrategy.nsw.gov.au. According to the research, the aged group from 25 to 39 is taken the highest position compared with other aged group. Look backward to the Yoplus target audience, we choose the target group from 25-39 which is totally fit to Sydney population‘s trend: A growing in young population. Key strategy/media strategy In today competitive environment, having right product at a right place in a right time is not strong enough to successful. An effective communication with right target market is essential for successful product, brand name or the whole media plan. We decide to choose media mix with the combination of TV, magazine, outdoor, POP, personal selling and internet to increase coverage, frequency level and promote for the product. To TV: Although advertising on TV is expensive, it is the most effective way to remind and expose the product or brand name through visual benefit to target consumer. The effectiveness does not stop here but expand into many other powerful benefits when using TV to promote for the brand name. TV is the greatest media in presenting the ad message; with the ability of expressing sight, sound and creative flexibility, it makes the advertising message remain longer in customer‘s mind. Moreover, the visual benefit can help express the mood or image of product by perfectly demonstrate it to improve emotional or entertaining appeal to audience. Look back to our product: Yoplait Yoplus, which much need the visual effect to support for luscious yogurt, fresh fruit and image of active, healthy women using Yoplus. Hour per week spend on media and leisure activities Source: AC Nielsien The charts above show the average hours per week in a research about media consuming time for the age 16+. TV stands at second rank among 14-selected medium with 13, 3 consumption hours in 2007. This figure means that television still keep a high position in human interest – a benefit for Yoplus to choose TV as an advertising medium. According to Nielsen media research, nearly 280 million people from the age of 2+ or older live in 112.8 million household with Television and about 77 % of them are 18+. Source: http://www.webtvwire.com/the2007-future-of-media-reporthow-will-internet-tv-changeevolve/ The statistic about global advertising show that marketer spend $161 billion in TV advertising holding the first position in seven selected mediums. This is because of its powerful visual effect and the ability to reach large audience at whatever age, gender or education. However, Yoplus mainly focus on specific audience from 25-39 years old who have medium income and college-educated and because the cost of TV ad is very high and audiences often get bored because of clutter such as massive ad messages from competition, our TV ad is planned to create qualified ads, broadcast at specific TV channel at limited time To radio: A research from Nielsen said: Men spend 2.5 more hours per week online and 1.5 more hours watching television than women. Women spend about an hour more per week reading and 1.6 hours more listening to the radio online. Source: http://www.4peoplemedia.com.au/sector.php Radio has many advantages over other media such as low cost, selectivity and receptivity from audience. From the chart above, it is obviously that the number of Australian people listening to radio is increasing over years (from 7,054,000 people (45%) in 2004 to 7, 515, 00 people (47%) in 2006 followed by a rise to 9,562,000 people (57%) in 2008). These figures are predicted to increase more because of uniquely feature from radio such as specific channel, not too much clutter like television or internet. The chart below show most reasons for Australian listener to enjoy radio. According Community Radio National Listener Survey (2008), women love to enjoy radio because it has local information/news and specific music program. Female from 24-54 years old listen radio during breakfast. Compare to men, women take 46% in total Australia radio listener. The age group from 25 to 29 takes the second biggest percentage with 28%. These numbers have a great meaning for Yoplus‘s media plan because it promises a successful media strategy when using radio to promote for the product. However, radio has some limitations about creative feature as well as visual appeal and listener‘s attention, so, Yoplus ad will focus on voice effect, women’s interest about local news and be create like a news with 40% about the product and the rest is about health news relating to Yoplus. Source: http://www.4peoplemedia.com.au/files/FullNationalListenerSurvey2008.pdf To internet Source: http://www.lovedigital.com.au/index.php/love-digital/stats-and-research/timespent-with-media-2/ Today, internet is an essentially part in our daily life, the social net work such as MySpace; Face book etc is familiar to all of us as a usually technological tool to interact with each other. We talk, trade, pay bill, update news even go market through internet and the audience consume this kind of media is even much more than TV. In detail, a research from AC Nielsen (2007) shows that Australian people use internet with their first purpose for composing or checking email and this trend is predicted to grow in future. Base on this social trend together with internet‘s benefit such as convenience, high speed, ability to target at specific group and easy to measure the effectiveness, we will: Set up an official page with information about product such as history, award, category etc, another website for online campaign Link to or sponsor for other related website about health, women, music etc through sponsorship and banners. To magazine: This kind of traditional media is considered an effective media, which is easy to reach specific target audience. Today, magazines are designed to appeal to nearly every type of consumer in term of lifestyle, interest, demographic, fascination etc. Therefore, we can use specific magazine about female’s issue to drive Yoplus to right consumer. Beside the advantage about selectivity, magazine helps media planer with quality advertising. Magazines are printed on high-quality paper and the printing process proving great reproduction in colors. Yoplus ads much need these elements. However, we also meet disadvantages when advertising on magazine such as the long lead-time needed to place an ad. We must purchase the space in 30 to 60-day lead-time, so, we cannot change the art or copy of the ad after closing date. It is still a trouble when Yoplus want to change market condition or respond to current campaign/event. Outdoor: Billboard Acording to OAAA, billboard is leading tool of traditional outdoor advertising, we choose billboard as a tool to get attention from mass people. Source: OAAA Event Yoplus catalog : An 4 pages catalog will be inserted in 12/24 cups case with full information about product flavors, campaign and campaign website. The “Yoplus slide of life” streets team : 5 members in every teams will distribute material promotion, dance on 3 majors venues and organize karaoke contest in some supermarkets. These 3 teams will wear in pink and work for every weekend of the whole years. Weighting and budget Internet Radio TV Magazine Media budget The reason why we choose internet for the major invested media is that its advertising price is much cheaper than other media. With maximum file size on , your internet ad cost $100 while TVC is around $250,000 or could be more expensive depend on the broadcasted time. (number) is our plan to invest on radio stations because radio is key part of life to25-39 Australian female(28%). Over a week, the average Australia will listen to 9.9 hours of radio due to the increase in consumed time of Australian people. The advertising on radio stations is just around $70/hour. To TV, although it is the most expensive tool, it is the most effective tool to express the visual. Other media such as magazines, out-of-home etc is used to support for the major media Media Vehicle Yoplait Yoplus TVC : Advertising "Message in a bottle"_30s City Program Sydney Seven News Entertainme nt tonight 7 9 Ellen DeGeneres Show GO! Station Air time Audienc e weekly (000) Unit cost (USD) Total occurrences Budget (000) 7:00am-8:30am 7:00pm-8:00pm 2,582 1,896 141,000 120,000 12 8 1,692 960 7:30pm-9:30pm 1,786 110,000 3 330 23 2,982 Source: http://adage.com/images/random/tvchart06.pdf and http://www.ebroadcast.com.au/eblah/m-1234788565/ We decide to choose the three above programs due to its high rate in audience and not too high in advertising cost. Moreover, the three programs are very much link with Australian female. “Seven News” is a local news program, “Entertainment Tonight” : is guided by Mary Hart and Mark Steines, it brings viewers the latest celebrity news events, exclusive interviews, behind-the-scenes first looks, and Hollywood's hottest stories from the worlds of film, television, music, fashion, literature and interactive media. Ellen DeGeneres Show is a famous TV program to women with unique mix of celebrity interviews, chart-topping and up-and-coming musical performances, audience participation games and segments spotlighting real life stories and amazing talents. Source:http://au.tv.yahoo.com/tvguide/index.html?hour=00&min=57&date=10&mon= 09&year=2009&tvrg=94 About the station, according to Weekly AU TV Ratings (2009), channel 9 gain 31,6% of audience and channel 7 gain 27,5% which take the highest audience number compared to other channels. Our two key-aired time are: 7:00am-8:30am : it‘s time to start a new day with breakfast, checking local news or going to work, therefore, the TVC ads on cars, home or lap top will remind audience about Yoplus product – a product that is good for your heath and can be use as qualified breakfast. 7:00pm-8:00pm and 7:30pm-9:30pm on other days: We make a great combination with audience‘s favorite program and our TVC in order to give them the best pleasure and brand remind. Yoplait Yoplus Radio Plan-30s City Sydney Program Station Saturday AM NEW-10 The Pulse NEW-10 TVW7 Saturday Night Country Air Time Unit cost (USD) 7:30am-8:30am 35 5pm-6pm 10pm-11pm 35 15 Rating 19 Total occurrence s 45 Total budget (USD) 1575 18.7 15.5 30 30 1050 450 105 3075 Source: http://www.indiana.edu/~radiotv/rateCard.pdf Although radio cannot show the image, it gives people a chance to tell their life story through a campaign called “The Yoplait slide of life” in which people finding themselves by discovering and sharing the world about their health tips or lifestyle. In other for Yoplus to connect with today‘s women from 25-39, it must join, live, understand with this generation even their health and aging issues and help them to shape their healthy life. The selected stories will be post through three programs: “Saturday AM”: Australia news and affairs. “The Pulse”: This is program that keep up to date with the latest health issues that affect your life in weekly health and medical news column with Peter Lavelle. “Saturday Night Country”: Program with the music, the personalities and the very latest news from the Australian and international country music scene. Source: http://www.radioaustralia.net.au/programguide/?tab=guideGenre The broadcast time is base on key times in a day such as: breakfast time with local news, end of working time and on the way home with news about health and bed time with great melody from famous songs. These stations are selected due to its high rate in weekly audience Source: http://www.campaignbrief.com/wa/2009/05/initiative-media-week-in-revie-35.html Yoplait Yoplus Billboard: Advertising campaign. City Location Dimensio n (m) 8X2 April-June Beaches 8X2 April-July Super market 6X3 Venue 6X3 Pools Sydney Time Duration (month) Rental cost per months 1630 Rental cost (USD) 3260 Productio n cost (USA) 850 Total cost 2 3 1600 4800 850 5650 OctoberDecember 2 1500 3000 750 3750 OctoberDecember 3 1500 4500 750 5250 4110 18760 Source: http://www.radioaustralia.net.au/programguide/?tab=guideGenre Yoplus billboards will be placed at pools, beaches in summer time due to the high rate of outdoor activities including swimming and travelling to beaches. In the months from October to December, we will place billboards at venues and supermarket because this is often the sale off time on supermarkets. Pools: Sydney Olympic Pool Sydney Ocean Pool Beaches: Bondi beach (Sydney's most famous beach and an Australian icon) Coogee Beach Supermarket: Venue: Sydney Ocean pool Yoplait Yoplus Magazine Advertising City Sydney Title Size Insertion Total budget 24 12 Readership (000) 2,703 1,347 Women’s day Better homes and gardens Delicious Full page Full page Full page 6 441 8,340 58380 33,360 16,680 Source: Morgan Readership Survey (2005) and ABC audit (2005) We focus on 3 major topics that most women love to read them weekly or monthly in specific magazine. Women’s day magazine: All is about women issue such as life style, food, diet, fashion, health etc. This magazine receive very high rate in readership with a cheap price to own one $3.6. That‘s why this is our key magazine to promote for Yoplus. Better homes and gardens: is for people who loves their home, the magazine supply them tips for decorating house, garden or celebrate a home-party etc Delicious: Bring reader creative yet achievable recipes by favorite chefs from special dinners to easy midweek meals and wicked desserts. Yoplait Yoplus Internet ads City Sydney Where and what on internet? Period Duration Total cost (USD) Face book April 2010-April 2011 April 2010-April 2011 April 2010-April 2011 May -December 1 years Free 1 years Free 1 years 375 8 months 32960 My Space Face book (ads) Homepage Banners May 2010Febrauary 2011 10 months 15450 108,785 Internet: We will register an account on global social e. network such as face book, MySpace etc and create a Yoplus website including history, category, award and campaigns. We also register to advertise on face book, MySpace and these ads will appear regularly on left hand corner of audiences who use these social website. Moreover, we set up the own website for campaign “The Yoplus slide of life” (TheYoplusslideoflife.com.au) offering viewer many resources or topics and related images, video clip, TVC, attended texts to inspire them to live on “The Yoplus slide of life”. Members are required to create a member account to log in the page; therefore, we are easily to measure the audience responsibility through number of account or web hit. The main folders on campaign website will be: About the campaign, photo hunt, video, posters, skill sharing, road trip (like an online city map). Some other online ads are banners on other websites about health and cosmetic. Yoplus account on facebook, MySpace: free Advertising on Facebook: $375/ years Quality website for campaign: $24720 (6months) ($4120/month) Leaderboard ads (banners): 12360 (8months) ($1545/month) Events: Yoplus catalog: Take place in every 8 weeks throughout the campaign. Estimated cost: $20000 The Yoplus slide of life streets team Street teams in 3 major venues: $1000 Yoplait Yoplus “The Yoplus slide” streets team-12 months City Sydney Number of teams 3 Period Work April-May 3 JuneAugust SeptemberNovember Distribute material prints Street dance 12 3 Duration (Days) 8 Karaoke contest at supermarkets 12 Distribute material 16 3 JanuaryApril Material cost $150 Labor cost $200 Total cost $350 // $300 $300 $720 $300 $1020 $150 $500 $650 $2320 Reference list: Viewed 5 August 2009, http://www.annualreport.deewr.gov.au/chapter2_3/0601.htm>. Murray-Darling Basin, 2005, “Chapter 3: Agriculture”, viewed 5 August 2009, <http://www.mdbc.gov.au/subs/eResource_book/chapter3/p3.htm>. Viewed 5 August 2009, “Research and statistic”, <http://www.screenaustralia.gov.au/research_and_statistics/GW_Research-AndStatistics.asp>. Viewed 6 August 2009, < http://www.lerice.com.au/nutrition/>. Viewed 6 August 2009, “Australian http://www.stubbornmule.net/category/finance/>. Starkman N., 2009, “The People Have the Power: Yoplait Goes rbGH-Free”, viewed 6 August 2009, < http://civileats.com/2009/02/09/the-people-have-thepower-yoplait-goes-rbgh-free/>. Casterlar Article, “Nestlé LC1”, viewed 5 August http://articles.castelarhost.com/nestle_swot_analysis.htm>. New York American Marketing Association, 1998, “ Yoplait: C’est Si Bon”, viewed 5 August 2009, < http://s3.amazonaws.com/effie_assets/1998/154/1998_154_pdf_1.pdf>. < economic”, 2009, < <