THE THREE “C's” OF EFFECTIVE LEADERSHIP THE TH

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Communication, Collaboration, Continuous Improvement
ES
ES
| EMOTIONAL INTE
LLIG
E
EFFECTIVE LEADERSHIP
IC
RV
SE
IC
RV
SE
HING
AC
Charisma
isn’t character.
THE THREE
“C’s” OF
C
TE
NT
(OVER)
Learning Dynamics boasts a 30-plus year history as a
full service training and development company. With a
“Inoculation
Theory”
Generally
proven
track record in all
of these categories
across
industries, we take
great
pride
in
our
ability
to
work with
Doesn’t trait
Work
But
it is a much-sought-after
inthat
leaders,
especially
In a time of crisis, he lacked the passion and empathy
our clients
to identify the approach
implement
the
in a high-tech, “we need it yesterday” business world.
that would connect him with his customers. The result
most effective training methods that help our clients
was massive
outrage,
and to
a avoid
perceived
profile
during those
meetings
the lack of
reach their goals. �
In
fact,
charisma
is
so
important
in
today’s
business
It
is
not
uncommon
for
new
clients
who
approach
leadership
at
the
top.
If
the
executive
had
charisma, he
Could any of us actually estimate how many
sometime difficult critical scrutiny that sooner or
Communication:
world
that
an
instrument
the
size
of
a
corporate
ID
may
still
have
his
high-profile
position
today.
Instead, he
us
Learningand
Dynamics
verbalize
a belief that
atphrases
catch
slogansto
have
been invented
At
Learning
Dynamics,
we
never
lose
sight
of media
later
everyone
present
will
have
experienced.
badge suspended on a cord that is worn around one’s
under intense pressure from both the
Eresigned
RVICE
works
somewhat
the
same
as
medical
USTOMER Sthe
totraining
remind
us
about
guidelines
for
effective
C
|
certain
reality
that
it
all
starts
and
ends
with
|
neck all day long at work actually measures
one’s They
Opeople
and the
his company
serves.meetings.
were
high stress
UTP generally
G
LA
inoculation.
We
call athe
situation
“Inoculation
DINwould
leadership?
Needless
to
say,
the number
L
charisma. It’s
called
“Sociometer,”
developed
at
MIT,
effective
communication.
If
effective leadership
I
C
EM
BU
be
daunting.
If wehow
slowit down
a bit
and
look
at
and
it accurately
measures
the
degrees
of
charisma
E
M
Theory.”
Here’s
is defined:
Charisma
has
become
so
important
in today’s
were
a
human
body,
then
communication
skillsvisual,
A
As the new director sat in his very first
meeting,
that
leaders
and
potential
leaders are
to would
high-tech
world
of
work
that
major
corporations
the
realm
called
effective
leadership,
we perceived
might
be its
DNA. Communication
skillsset
areofthe are
the
CEO
announced
that
a whole
new
possess
by
the
various
audiences
they
meet
with
and
seeking
training
for
their
leaders
and
potential
leaders
in
discover
that
most
of
those catchbelieve
phrases
and
of all
leadership
endeavors.
We
can
Leaders
within
an
organization
that
training foundation
performance
guidelines
had
been
sent
out
to
all
present
to
every
day.
developing it. But, can charisma actually be taught?
slogans
created
after medicine.
the fact. InGet
other
peel
the
communication
onion a bit be
with
three
should were
be like
preventive
all your
Or, issales
it an reps.
innateThose
ability guidelines
that cannotincluded
imparted to the
300
words,
when
effective
leadership
is
demonstrated
In 2012before
– an election
candidates
for get
the sick.
position sub-sets:
shots
you getyear
sick–and
you won’t
masses? changes in the way performance would
significant
inofaction,
the
leader
is
often
asked
to
reveal
their
Leader
of
the
Free
World
are
secretly
seeking
Send people to training that might (or might not)
be
and how
subsequent
be –
“secret”
it is already
evident
that the to Content
training but
in only
how after
to exude
the charisma
necessary
Justtracked
as effective
public
speakingrewards
can bewould
taught
Clarity:
have
generic
applicability
within
their
job
functions
leader
getting
done
effectively.
delivered.
The is
sales
reps
were instructed
to the
readthat
propelisthem
to the
the job
White
House.
Why? Because Does
Toastmaster’s
anwhat
international
organization
the leader
say
she/he
means?
Is
and
by behavior
doing soresponse
prevent any
future
performance
human
studies
show
that charisma the
“teaches”
people
howsoto
overcome
their
fear with
of public
200-page
booklet
and
alter
performance
message
expressed
that
it is their
compatible
actually supersedes
other highly-desirable
leadership
problems
from
happening.
Train
everyone
on
a
speaking,
and
present
effectively
–
it
is
widely
believed
accordingly.
Thefollowers?
CEO concluded
this
That was the case recently when a group of new
the
needs
of the
Is there
a readily
qualities
that
are
crucial
to
success,
such
as
that
charisma
can
indeed
be
taught:
to
a point.
set of generic
knowledge
that will inform
the
supervisors,
in a leadership
development
announcement
the
statement,
“All they
really
for
questions,
and
experience, enrolled
accomplishments,
and
yes, even available
Introverts avenue
cannotwith
bedialogue,
taught
to
become
extroverts:
participants
of
the
right
behavior
to
use
whenever
program,
heard
one
of
their
senior
leaders
need
is information
transfer.
Thetonality,
right information
character, when it comes to persuading staff people clarifications?
however,
body language,
vocal
eye contact,
the
warrants
speak
after a plant
told the
group
and situation
volunteers
to tour.
workit.She
on your
behalf
andthat
inspiring will
appropriate
hand
gestures
–
all
these
are
important
dictate the right behavior.”
passion in was
others
to follow
your lead and
support your Content
leadership
really
a serendipitous
phenomenon
elements in
developing and delivering messages in
Volume:
ideas.
Charisma
is
the
Number
One
trait
that
leads
charismatic
fashion.
comprised
of
having
the
right
person,
with
the
By extension, this theory also means that once a
How
communication
enough?
How
much
The much
new Training
Director is
was
in a very
difficult
hopeful
candidates
to their
ultimate
goal:
Electability.
right
skills,
in
the
right
place
with
the
right
team.
person has had their “shot” of that knowledge,
isposition.
too much?
Is the
flowweighing
communication
from the
Finally,
after
the this
risk versus
Learning
Dynamics
isof making
increasingly
When
asked
by
one
of
the
group
if
she
employed
the
leader
continuous
and
consistent?
Is
there
they’ll
never
need it business
again, orworld
at least
for defined potential
Charisma
in today’s
hasnot
been
important to
leadership
attribute an
important part he
of our
prevent massive
noncompliance,
anaseasy
to keep
herself
on the Strength,
right track,
she
readily
available access
to the communication
just way
the
right
balance
Warmth,
communications
programs.
Because,
although
several
years.
Once
you between
have been
given the
raised his hand and said, “Since we now have a
was
withStaff
her answer.know charisma when they from
andready
Humor.
the leader,
with an opportunity
to respond,
charisma
isn’t character,
it is an important
element in
knowledge
(serum people
to prevent mistakes) you’ll
person
on
board
who
is
supposed
to
see it, and they are inspired and stirred to action by it. question
inspiring and
others
to follow your lead. beAnd inspiring
clarify?
always
havehad
it and itGeorge
will protect bothhas
you and your
Steve
about
information
and
its
passion in a person,
a project
or antransfer
important
initiative
She
saidJobs
that she it.
was alwaysClooney
careful aboutit. Ronald knowledgeable
employer.
Reagan had it, as does former President Bill Clinton. resulting
is
the
key
to
realizing
and
maintaining
success.
behavior, I think you’d be surprised to see
over-simplifying a complex concept, but for her
When a leader lacks charisma, it can, and often does, Ethics, Honesty and Authenticity:
thatthe
the
research
says
that
knowledge
transfer
the
“three
C’s”
usually
her
on track And Do
followers
believe
theour
message?
Do
they
Have
you heard
about
new division,
Faith
cost
him
theconsultants
trust
andhelped
support
of stay
his followers.
One
of our
was previously
the Director aloneDynamics?
and
navigate
effectively.
Here
are
her
beacons
won’t
work
dictate
behavior.
Without
Atto
Faith
Dynamics,
wefrom
understand
it is an
honest
expression
their that
during a crisis situation, it can even cost a leader his feel that
of
Training
for an
entire
Church
Leadership
is
a
demanding
business.
Our
highlyfor
traversing
the Development
often
seas
offor
effective
job,
as it didand
recently
in rough
the Northeast
the division
President leader,
specificfree
training
on the
of the
of “spin”
andapplication
vagueness?
Cannew
they
trained
consultants
offer
an
average
of
15
years
of
of aalarge
500 in
company.
Hisofposition
was trust
utilityFortune
company,
the wake
the October
leadership:
the
content
the
to behavior
aid faith-based
them is
in too
information,
theinof
risk
formessage
ineffective
experience
implementing
successful
Nor’easter
placeddirectly
nearlyto1the
million
a
new one,that
reporting
CEOConnecticut
of the
their
decision-making?
Does
the
message
initiatives
in congregations
country-wide.
high.own
There
is simply
too much
at
stake.
“
residents
in
the
dark
for
over
a
week.
The
executive’s
division. Every Tuesday the CEO had a senior
reassure them that they are in the right company?
on-air media appearances portrayed him to be stiff, illTo learn more, visit
staff
meeting
updates,
reporting
andthe plight of
informed,
and with
seemingly
non-caring
about
http://www.learningdynamics.com/training-faithoccasionally
criticism.
The new
Training
his customerspublic
who were
left without
power
and heat for
dynamics.htm (OVER)
or call 203-265-7499 ext. 208.
days.
Director
was warned by his peers to keep a low
|
Communication, Collaboration, Continuous Improvement
COMPLIANCE | LEADERSHIP | COACHING | EMOTIONAL INTELLIGENCE | TEAM BUILDING | CUSTOMER SERVICE | OUTPLACEMENT SERVICES | CHANGE MANAGEMENT | STRATEGIC PLANNING | DIVERSITY
| EMOTIONAL INTE
LLIG
E
EFFECTIVE LEADERSHIP
XXI
| |No.
31 |March
July
2012
Volume
No.No.
2014
VolumeXXIV
XXV
3 July
2015
NG
CHI
OA
Charisma
isn’t character.
THE THREE
“C’s” OF
NT
Learning Dynamics boasts a 30-plus year history as a
full service training and development company. With a
“Inoculation
Generally
proven
track record in allTheory”
of these categories
across
industries, we take
great
pride
in
our
ability
to
work with
Doesn’t trait
Work
But
it is a much-sought-after
inthat
leaders,
especially
In a time of crisis, he lacked the passion and empathy
our clients
to identify the approach
implement
the
a high-tech, “we need it yesterday” business world.
in
that would connect him with his customers. The result
most effective training methods that help our clients
was
outrage,
and to
a avoid
perceived
profilemassive
during those
meetings
the lack of
reach their goals. �
In
fact,
charisma
is
so
important
in
today’s
business
It
is
not
uncommon
for
new
clients
who
approach
leadership
at
the
top.
If
the
executive
had
charisma, he
Could any of us actually estimate how many
sometime difficult critical scrutiny that sooner or
Communication:
world
that
an
instrument
the
size
of
a
corporate
ID
may
still
have
his
high-profile
position
today.
Instead, he
Learningand
Dynamics
verbalize
a belief that
us atphrases
catch
sloganstohave
been invented
At
Learning
Dynamics,
we
never
lose
sight
of media
later
everyone
present
will
have
experienced.
badge suspended on a cord that is worn around one’s
under intense pressure from both the
Eresigned
RVICE
training
works
somewhat
the
same
as
medical
USTOMER Sthe
toneck
remind
us
about
guidelines
for
effective
C
|
certain
reality
that
it
all
starts
and
ends
with
|
all day long at work actually measures
one’s and
Opeople
the
his company
serves.meetings.
They
were
high stress
UTP generally
G
LA
inoculation.
We
callathe
situation
“Inoculation
DINwould
leadership?
Needless
to
say,
the number
L
charisma.
It’s
called
“Sociometer,”
developed
at
MIT,
effective
communication.
If
effective leadership
I
C
EM
BU
be
daunting.
If wehow
slowit down
and
look
at
and
it accurately
measures
thea bit
degrees
of
charisma
E
M
Theory.”
Here’s
is defined:
Charisma
has
become
so
important
in today’s
were
a
human
body,
then
communication
skillsvisual,
A
As the new director sat in his very first
meeting,
thatrealm
leaders
andeffective
potentialleadership,
leaders are
to would
high-tech
world
of
work
that
major
corporations
the
called
weperceived
might
be its
DNA. Communication
skillsset
areofthe are
the CEO
announced
that
a whole
new
possess
by
the
various
audiences
they
meet
with
and
seeking
training
for
their
leaders
and
potential
leaders
in
discover
that
most
of
those catchbelieve
phrases
and
of all
leadership
endeavors.
We
can
Leadersto
within
an
organization
that
training foundation
performance
guidelines
had
been
sent
out
to
all
present
every
day.
developing it. But, can charisma actually be taught?
slogans
aftermedicine.
the fact. InGet
other
peel
the
communication
onion a bitbe
with
three
should were
be likecreated
preventive
all your
Or,
it an reps.
innateThose
ability guidelines
that cannot included
imparted to the
300issales
words,
when
effective
leadership
is
demonstrated
sub-sets:
In
2012before
– an election
candidates
for get
the position
shots
you getyear
sick–and
you won’t
sick.
masses?
significant changes in the way performance would
inofaction,
the
leader
is
often
asked
to
reveal
their
Leader
of
the
Free
World
are
secretly
seeking
Send people to training that might (or might not)
be tracked
and how
subsequent
“secret”
only to
after
it is already
evident
that the to Content
training but
in how
exude
the charisma
necessary
Just
as effective
public
speakingrewards
can bewould
taughtbe–
Clarity:
have
generic
applicability
within
their
job
functions
leader
getting
done
effectively.
delivered.
The issales
reps
were instructed
to the
readthat
propel isthem
to the job
White
House.
Why? Because Does
Toastmaster’s
anwhat
international
organization
the leader
say
she/he
means?
Is
and by behavior
doing soresponse
prevent any
future
performance
human
studies
show
that charisma “teaches”
people
howso
to
overcome
their
fear with
of public
the 200-page
booklet
and
alter
performance
message
expressed
that
it is their
compatible
actually
supersedes
other highly-desirable
leadership
problems
from
happening.
Train
everyone
on
a
speaking,
and
present
effectively
–
it
is
widely
believed
accordingly.
Thefollowers?
CEO concluded
this
That was the case recently when a group of new
the
needs
of the
Is there
a readily
qualities
that
are
crucial
to
success,
such
as
that
charisma
can
indeed
be
taught:
to
a point.
set of generic knowledge
that will inform
the
supervisors,
in a leadership
announcement
the
statement,
“All they
really
avenue
for
questions,
and
experience, enrolled
accomplishments,
anddevelopment
yes, even available
Introverts
cannotwith
bedialogue,
taught
to
become
extroverts:
participants
of
the
right
behavior
to
use
whenever
program,
heard
one
of
their
senior
leaders
need is information
transfer.
The
right information
character, when it comes to persuading staff people clarifications?
however,
body language,
vocal
tonality,
eye contact,
the situation
warrants
speak
after a plant
tour.it.She
told behalf
the group
and
volunteers
to work
on your
andthat
inspiring appropriate
hand
gestures
–
all
these
are
important
will dictate the right behavior.”
passion in was
others
to follow
your lead and
support your Content
leadership
really
a serendipitous
phenomenon
elements in
developing and delivering messages in
Volume:
ideas.
Charisma
is
the
Number
One
trait
that
leads
charismatic
fashion.
comprised
of
having
the
right
person,
with
the
By extension, this theory also means that once a
How
communication
enough?
How
much
The much
new Training
Director is
was
in a very
difficult
hopeful
candidates
to their
ultimate
goal:
Electability.
right
skills,
in
the
right
place
with
the
right
team.
person has had their “shot” of that knowledge,
is
too much?
Is the
flow
of making
communication
from the
position.
Finally,
after
weighing
the this
risk versus
Learning
Dynamics
is
increasingly
When
asked
by
one
of
the
group
if
she
employed
the
leader
continuous
and
consistent?
Is
there
they’ll never
need itbusiness
again, orworld
at least
for defined important
Charisma
in today’s
hasnot
been
leadership
attribute an
important part he
of our
potential to
prevent massive
noncompliance,
an
easy
to keep
herself
on theStrength,
right track,
she
readily
available access
to the communication
as
just way
the
right
balance
Warmth,
communications
programs.
Because,
although
several
years.
Once
you between
have been
given the
raised his hand and said, “Since we now have a
was
ready
withStaff
her answer.know charisma when they from
and
Humor.
the leader,
with an opportunity
to respond,
charisma
isn’t character,
it is an important
element in
knowledge
(serumpeople
to prevent mistakes) you’ll
person
on
board
who
is
supposed
to
see it, and they are inspired and stirred to action by it. question
inspiring and
others
to follow your lead. beAnd inspiring
clarify?
alwaysJobs
have it and
itGeorge
will protect
both youit.andRonald
your passion
Steve
knowledgeable
about
information
and
its
in a person,
a project
or an transfer
important
initiative
She
said thathad
sheit.was
alwaysClooney
careful has
about
employer.
Reagan
had it, as does former President Bill Clinton. is
the
key
to
realizing
and
maintaining
success.
resulting behavior, I think you’d be surprised to see
over-simplifying a complex concept, but for her
When a leader lacks charisma, it can, and often does, Ethics, Honesty and Authenticity:
thatthe
the
research
says
that
knowledge
transfer
the
“three
C’s”trust
usually
her
on track And Do
followers
believe
theour
message?
Do Faith
they
Have
you heard
about
new division,
cost
him
the
andhelped
support
of stay
his followers.
Onenavigate
of our
consultants
was
previously
the Director aloneDynamics?
and
effectively.
Here
are
her
beacons
won’t
work
dictate
behavior.
Without
At to
Faith
Dynamics,
wefrom
understand
it is an
honest
expression
their that
during a crisis situation, it can even cost a leader his feel that
of traversing
Training
for an
entire
division leader,
Church
Leadership
is
a
demanding
business.
Our
highlyfor
theDevelopment
often
seas
offor
effective
job,
as it didand
recently
in rough
the Northeast
the President
specificfree
training
on the
of the
of “spin”
andapplication
vagueness?
Cannew
they
trained
consultants
offer
an
average
of
15
years
of
of aa large
500incompany.
Hisofposition
was
of
utilityFortune
company,
the wake
the October
leadership:
trust
the
content
the
to behavior
aidfaith-based
them is
in too
information,
theinof
risk
formessage
ineffective
experience
implementing
successful
Nor’easter
placeddirectly
nearly to1 the
million
a new one,that
reporting
CEOConnecticut
of the
their
decision-making?
Does
the
message
initiatives
in congregations
country-wide.
high.own
There
is simply
too much
at
stake.
“
residents
in
the
dark
for
over
a
week.
The
executive’s
division. Every Tuesday the CEO had a senior
reassure them that they are in the right company?
on-air media appearances portrayed him to be stiff, illTo learn more, visit
staff meeting
with updates,
reporting
andthe plight of
informed,
and seemingly
non-caring
about
http://www.learningdynamics.com/training-faithoccasionally
criticism.
The new
his
customers public
who were
left without
powerTraining
and heat for
dynamics.htm (OVER)
or call 203-265-7499 ext. 208.
days.
Director was warned by his peers to keep a low
effective job search campaign as they prepare for
their next position. For further information,
contact us at 1-800-3SKILLS.
SITY | COMPLIAN
IVER
CE
| D
|
COMPLIANCE | LEADERSHIP | COACHING | EMOTIONAL INTELLIGENCE | TEAM BUILDING | CUSTOMER SERVICE | OUTPLACEMENT SERVICES | CHANGE MANAGEMENT | STRATEGIC PLANNING | DIVERSITY
RS
Volume
| |No.
July
2012
XXIV
No.3
1 |March
2014
VolumeXXI
XXV
No.
3 July
2015
The topics included in this group are varied and
virtually unlimited. Often the coaching will re-open
topics covered previously with a new or different focus
on results. The ultimate goal here is targeted behavior
and targeted thought processes and approaches.
LE
AD
E
This approach includes short versions of the topics in
the categories above, but only as a means to add
specific skills to accomplish specific results.
G
NIN
The topics included in this group are varied and
virtually unlimited. Often the coaching will re-open
topics covered previously with a new or different focus
on results. The ultimate goal here is targeted behavior
and targeted thought processes and approaches.
effective job search campaign as they prepare for
their next position. For further information,
contact us at 1-800-3SKILLS.
AN
PL
This approach includes short versions of the topics in
the categories above, but only as a means to add
specific skills to accomplish specific results.
(OVER)
G
NIN
SITY | COMPLIAN
IVER
CE
| D
|
LE
AD
E
RS
topics covered previously with a new or different focus
on results. The ultimate goal here is targeted behavior
and targeted thought processes and approaches.
Collaboration:
topics covered previously with a new or different focus
on results. The ultimate goal here is targeted behavior
and targeted thought processes and approaches.
Collaboration:
A common
denominator
high PLANNING | DIVERSITY
COMPLIANCE | LEADERSHIP | COACHING | EMOTIONAL INTELLIGENCE | TEAM BUILDING | CUSTOMER SERVICE
| OUTPLACEMENT
SERVICES | CHANGEamong
MANAGEMENTall
| STRATEGIC
A common
denominator
high PLANNING | DIVERSITY
COMPLIANCE | LEADERSHIP | COACHING | EMOTIONAL INTELLIGENCE | TEAM BUILDING | CUSTOMER SERVICE
| OUTPLACEMENT
SERVICES | CHANGEamong
MANAGEMENTall
| STRATEGIC
Too often, companies make the mistake of
believing that continuous improvement is the
exclusive realm of their research and development
departments, or within their Six Sigma teams.
At Learning Dynamics we are sometimes asked to
3. Individually Focused Coaching
R
S
E
ERVICE these functions are vital in the on-going
M
O
While
ST
assess This
the category
leadership
capabilities
ofonour
| O
| CU
of training
is focused
oneclients.
individual
UTP
G
IN
discipline
needed
to formally improve products
LA
D
One of with
the afirst
look atgoal.
is the
veryareas
specificwe
behavioral
It isIdegree
typically
used
L
CE
Learning
Dynamics
is pleased to now offer
U
B or prepare a
and processes,MEwhen
the mindset flows freely
to prepare among
a manager
for the next level
M
of collaboration
employees
the
Awithin
Outplacement
Services
leader for a new assignment. This type of training is
throughout the whole organization to question,
company.
We look first at collaboration within
often a one-on-one process with a coach working side
As a resultand
of requests
from several
our longanalyze
constantly
refine of
every
aspect of
departments,
andthe
then
between
departments.
by side with
trainee
to provide
immediate feedback
time
clients,
Learning
Dynamics
is
now
offering
doing business, then we can tell that effective
learning
opportunities.
We findand
that
clients
with effective leadership are
outplacement services. Our seasoned Career
leadership is in place.
far less likely to be infected with “silo thinking”
Transition Consultants provide employees in
This approach relates to an athlete working one-on-one
and restrictive
boundaries
between
departments
transition with personalized, one-on-one attention
with a coach to prepare for a demanding future contest.
Effective
leaders
they themselves
and support.
We helpknow
these that
employees
organize an are
and divisions.
far
from
“finished
products.”
They
are consciously
This approach includes short versions of the topics in
effective job search campaign as they prepare
for
the categories above, but only as a means to add
and
publicly
in
the
process
of
continuously
their
next
position.
For
further
information,
When employees
expected
to collaborate
specific skills are
to accomplish
specific
results.
contact us atof1-800-3SKILLS.
improving,
strengthening areas of improvement,
freely and fully among all of the resources both
stretching their own capability, and mastering new
The topics
included
in this groupthe
are potential
varied and for
inside and
outside
the company,
virtually unlimited. Often the coaching will re-open
skills.
Leading by example, they can infuse the
high performance
is increased exponentially.
topics covered previously with a new or different focus
concept of continuous improvement throughout
on results. The ultimate goal here is targeted behavior
their organizations.
and targeted thought processes and approaches.
Too often, companies make the mistake of
believing that continuous improvement is the
exclusive realm of their research and development
departments, or within their Six Sigma teams.
At Learning Dynamics we are sometimes asked to
3. Individually Focused Coaching
R
S
E
ERVICE these functions are vital in the on-going
M
O
While
ST
assess This
the category
leadership
capabilities
ofonour
| O
| CU
of training
is focused
oneclients.
individual
UTP
G
IN
discipline
needed
to formally improve products
LA
D
One of with
the afirst
look atgoal.
is the
veryareas
specificwe
behavioral
It isIdegree
typically
used
L
CE
Learning
Dynamics
is pleased to now offer
U
B or prepare a
and processes,MEwhen
the mindset flows freely
to prepare among
a manager
for the next level
M
of collaboration
employees
the
Awithin
Outplacement
Services
leader for a new assignment. This type of training is
throughout the whole organization to question,
company.
We look first at collaboration within
often a one-on-one process with a coach working side
As a resultand
of requests
from several
our longanalyze
constantly
refine of
every
aspect of
departments,
andthe
then
between
departments.
by side with
trainee
to provide
immediate feedback
time
clients,
Learning
Dynamics
is
now
offering
doing business, then we can tell that effective
learning
opportunities.
We findand
that
clients
with effective leadership are
outplacement services. Our seasoned Career
leadership is in place.
far less likely to be infected with “silo thinking”
Transition Consultants provide employees in
This approach relates to an athlete working one-on-one
and restrictive
boundaries
between
departments
transition with personalized, one-on-one attention
with a coach to prepare for a demanding future contest.
Effective
leaders
they themselves
and support.
We helpknow
these that
employees
organize an are
and divisions.
far
from
“finished
products.”
They
are consciously
This approach includes short versions of the topics in
effective job search campaign as they prepare
for
the categories above, but only as a means to add
and
publicly
in
the
process
of
continuously
their
next
position.
For
further
information,
When employees
expected
to collaborate
specific skills are
to accomplish
specific
results.
contact us atof1-800-3SKILLS.
improving,
strengthening areas of improvement,
freely and fully among all of the resources both
stretching their own capability, and mastering new
The topics
included
in this groupthe
are potential
varied and for
inside and
outside
the company,
virtually unlimited. Often the coaching will re-open
skills.
Leading by example, they can infuse the
high performance
is increased exponentially.
topics covered previously with a new or different focus
concept of continuous improvement throughout
on results. The ultimate goal here is targeted behavior
their organizations.
and targeted thought processes and approaches.
TE
|
NC
E
CO
P
HI
CO
P
HI
|
TE
|
NC
E
| EMOTIONAL INTE
LLIG
E
| EMOTIONAL INTE
LLIG
E
TE
CO
P
HI
|
RS
SITY | COMPLIAN
IVER
CE
| D
|
LE
AD
E
RS
|
|
NC
E
| EMOTIONAL INTE
LLIG
E
HING
AC
SITY | COMPLIAN
IVER
CE
| D
|
LE
AD
E
|
HING
AC
G
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G
NIN
AN
PL
P
HI
STR
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TE
GI
C
AN
PL
AN
PL
NC
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ANGE MANAGEMENT
| CH
|
ANGE MANAGEMENT
| CH
|
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STOMER SERVICE |
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ILD
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RV
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LLIG
E
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IVER
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| D
|
AM
The Three C’s aren’t the be-all and end-all of
effective leadership. They are valuable compass
points to keep leaders on track. They represent
a useful set of criteria for the measurement of
effectively leading teams, departments or whole
organizations.
NT
TE
RS
EM
E
HING
AC
RA
T
EG
IC
In his milestone
book, The
Fifth
Discipline,
Peter
Learning Dynamics
boasts
a 30-plus
year history
as a
full service
training and development
company.
With a
Senge builds
a compelling
argument that
the only
proven
track
record
in all are
of these
across
companies
that
will
survive
the categories
ones who
industries, we take great pride in our ability to work with
learn faster
thantotheir
competition.
concept the
our clients
identify
the approachThe
that implement
of continuous
improvement
is notthat
justhelp
a nice
idea
most effective
training methods
our clients
their goals.
to havereach
presented
by �
leadership. It is an absolute
requirement
for sustained high performance.
LE
AD
E
HING
AC
ANGE MANAGEMENT
| CH
| S
T
ANGE MANAGEMENT
| CH
| S
T
STOMER SERVICE |
| CU
OU
TP
LA
C
ES
ES
ING
ILD
BU
Continuous
Improvement:
COMPLIANCE | LEADERSHIP | COACHING | EMOTIONAL INTELLIGENCE | TEAM BUILDING | CUSTOMER SERVICE | OUTPLACEMENT SERVICES | CHANGE MANAGEMENT | STRATEGIC PLANNING | DIVERSITY
NT
AM
The Three C’s aren’t the be-all and end-all of
effective leadership. They are valuable compass
points to keep leaders on track. They represent
a useful set of criteria for the measurement of
effectively leading teams, departments or whole
organizations.
IC
RV
SE
IC
RV
SE
RA
T
EG
IC
In his milestone
book, The
Fifth
Discipline,
Peter
Learning Dynamics
boasts
a 30-plus
year history
as a
full service
training and development
company.
With a
Senge builds
a compelling
argument that
the only
proven
track
record
in all are
of these
across
companies
that
will
survive
the categories
ones who
industries, we take great pride in our ability to work with
learn faster
thantotheir
competition.
concept the
our clients
identify
the approachThe
that implement
of continuous
improvement
is notthat
justhelp
a nice
idea
most effective
training methods
our clients
their goals.
to havereach
presented
by �
leadership. It is an absolute
requirement
for sustained high performance.
performers, regardless of the endeavor, is the
expectation that as a result of what they learned
today, they’ll be more effective tomorrow.
NT
NT
Continuous
Improvement:
COMPLIANCE | LEADERSHIP | COACHING | EMOTIONAL INTELLIGENCE | TEAM BUILDING | CUSTOMER SERVICE | OUTPLACEMENT SERVICES | CHANGE MANAGEMENT | STRATEGIC PLANNING | DIVERSITY
Learning
boastswithout
a 30-plus
year history
There
canDynamics
be no leaders
followers.
Theas a
full
service
training
and
development
company.
With a
presence of followers is what defines a leader.
proven track record in all of these categories across
Collaboration can be seen as the measure of
industries, we take great pride in our ability to work with
the
of skills,
effort,
and the
ourutilization
clients to identify
thepower,
approach
thatethics
implement
creativity
of
the
followers.
Effective
leaders
know
most effective training methods that help our clients
that
they
cannot
reach
their
goals.do
� it alone.
G
NIN
performers, regardless of the endeavor, is the
expectation that as a result of what they learned
today, they’ll be more effective tomorrow.
AN
PL
Learning
boastswithout
a 30-plus
year history
There
canDynamics
be no leaders
followers.
Theas a
full
service
training
and
development
company.
With a
presence of followers is what defines a leader.
proven track record in all of these categories across
Collaboration can be seen as the measure of
industries, we take great pride in our ability to work with
the
of skills,
effort,
and the
ourutilization
clients to identify
thepower,
approach
thatethics
implement
creativity
of
the
followers.
Effective
leaders
know
most effective training methods that help our clients
that
they
cannot
reach
their
goals.do
� it alone.
G
NIN
SITY | COMPLIAN
IVER
CE
| D
|
LE
AD
ER
S
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