OFFICE HOURS@ BUS 344
D
ENISE
K
LEINRICHERT
, P
H
.D.
T UES /T HURS .
10 AM – N OON
S AN F RANCISCO S TATE U NIVERSITY
EMAIL
: dk@sfsu.edu
E THICS AT W ORK : B USINESS I MPACTS (BUS 440) – F ALL 2014
T HURSDAYS 12:35 – 3:20 PM IN BUS 107
C
OURSE
O
BJECTIVES
:
A NALYSIS OF APPLIED ETHICAL THEORY , DECISION MAKING AND PRACTICE TO WORKPLACE ISSUES IN BUSINESS AND RELATED
ORGANIZATIONS USING INTERACTIVE LEARNING CASE STUDIES
,
CLASS EXERCISES AND STUDENT PRESENTATIONS
.
This course emphasizes the role of ethical decision-making in functional areas of work and business practice.
What challenges do individuals face on the job – as employees and decision-makers? Focus in this course: challenging case studies and workplace topics involving real ethical issues and problem-solving. During the course, a variety of components – speakers, film clips, internet and hands-on exercises will help illustrate ethical decision-making examples. We will have active class and iLearn dialogues requiring your :
!
prior assigned text reading and case study preparations,
!
active in-class discussion participation
R
EQUIRED
C
OURSE
T
EXT
:
D. Collins (2012)
(ISBN: 9780470639948)
S UPPLEMENTARY R EADINGS :
and others - for your research (available online through SFSU Library website).
T OPICS COVERED IN THIS COURSE :
Ethical Behavior & Business Relationships
Ethical Decision-making & Legal Compliance
Managers, Leadership & Corporate Governance
Internal Operations & Ethics
Codes of Ethics & Conduct
Human Resources & Employee Diversity
Hiring Ethical People
Accounting Practices & Corporate Transparency
Advertising, Marketing & Sales Conflicts of Interest
Financial Markets & Constituents
Ethics Training Technology, Privacy Issues
Communities & Good Citizenship
C
OURSE
R
EQUIREMENTS
:
• Participation: 25% ( 150 pts )
" Focus: Self-motivated class participation demonstrating comprehension of the assigned readings and full engagement in class discussions & group exercises
Due: Attendance and Participation contributions are noted for each class!
Grading: 10 pts each attended class (points reduced for arriving late/leaving early/nonparticipation*)
• iLearn Forums: 25% ( 150 pts )
" Focus: Weekly iLearn Forums for your analytical responses to posted questions demonstrating your comprehension of the assigned chapters / readings and providing meaningful responses to one another – individually written in your own words (NO copied wording or quotes) with references cited. (Further
Guidelines are posted on iLearn.)
Due: PRIOR to start of each class. [NO make-ups, late, hardcopy or emailed submissions!]
Grading: 0 - 10 pts each complete iLearn Forum (points reduced for incomplete/incorrect discussions)
• Quizzes: 25% ( 150 pts )
" Focus: Five 30 minute, timed iLearn short answer quizzes throughout the semester based on chapter readings, case studies and class discussions!
Due: Assigned for 30 minute completion within a posted 24 hour period on iLearn.
Grading: 30 pts each quiz [0 for missed Quiz - NO make-ups]
• Business Case Study: 25% ( 150 pts )
" Focus: Partnership (two person) 10 minute (5-slides) Power Point class presentation; untimed Q&A.
Due: Partners select case study on iLearn and present on stated calendar dates [NO make-ups]
Grading: each student earns own points [0 for failure to do your own analysis / missed presentation]

C OURSE G RADING :
• Total course points goal = 600 pts - converted to letter grades at end of semester, including pluses and minuses
(see grade scale posted on iLearn). I do not round up points or curve grades. Keep in mind : At least two hours of study is expected in preparation for each hour of class (see SFSU Grading Policy and Systems ).
• Extra Credit points: Volunteer at a local nonprofit organization / event for minimum of 2 hours, submit documentation and tell the class about your experience (10 pts). Specific campus Business Speaker events (5 pts
• each speaker event/max 10 pts credit) may be eligible for extra credit – see iLearn for more information.
Academic Standards : Academic Dishonesty applies to all Forums, Quizzes and Case Study presentations : cheating (copying, sharing information, submitting parallel work, or looking at/using another current or past student’s work) ; plagiarism (copying any wording from any source, the text or other books, or internet websites; deception
(providing false information). I check internet and online sources.
Academic dishonesty by any student will result in
0 points grading on that Forum, Quiz or Case Study, a meeting with me to discuss the issue during my office hours, and may result in an F (failing grade) in the course .
R
ULES OF THE
G
AME
(
THINK OF EACH CLASS AS A
B
USINESS
M
EETING
):
• Check your @sfsu.edu email account and iLearn daily for any announcements, changes, or handouts.
•
Attendance and level of Participation are noted every class meeting .
Absences: are not be excused, except in extreme situations (i.e., funeral for immediate family member, your hospitalization, serious illness or surgery, jury duty, major religious observance) with advance email notice to me. Plus, written documentation is required (obituary notice/funeral notice, medical documentation, jury or court summons, etc.) for any excused absence and it must be emailed or submitted at the next class meeting; otherwise, the absence is not excused and your attendance/participation points for that class will be 0 pts. Work schedules do not count as an excused absence. Other classes’ project deadlines or faculty meetings, sick hamsters, bad hair days, usual life stuff, etc. don’t qualify! If in doubt about a needed absence, talk to me or drop me an advance email.
!
If you miss a class, it is your responsibility to obtain notes from a classmate.
!
Use iLearn ( https://iLearn.sfsu.edu
) to login to our class and email your classmates as needed.
!
I do not post Power Point slides of my class discussions.
Participation: is based on the level of your active participation in overall class discussions and group / partnership exercises throughout each class meeting (see iLearn for guidance on earning points).
*Nonparticipation = using or looking at your cell phone, electronic device or laptop (see below), leaving class early, leaving class frequently or for an extended period of time, eating during class, chatting with another student when someone else is speaking, reading/studying/working on another classes’ homework or notes, sleeping, etc. Disruption of the academic process - such as cell phone use, or inappropriate talking, or persistent or disrespectful interruptions of class discussions - will be treated per the SFSU
Student Conduct policy guidelines.
• NO laptop, tablet, cell phone, or iPod use during class. NO audio, photographic, video, electronic, or technological taping/monitoring of any class discussions permitted.
• Respect your colleagues – her/his personal views, differences, disability, gender, sexual orientation, age, culture, ethnicity, political and religious convictions. There is an expectation of your use of appropriate language, tone, and respect for your colleagues and the subject matter under discussion. Respect differing arguments – it’s called learning!
• Learning enablement: If you have a documented medical condition or disability, or physical or learning challenge that necessitates special accommodations in class, and have registered with the Disability Programs and Resource
Center located SSB 110 (dprc@sfsu.edu), notify me in writing prior to the second class meeting to make appropriate arrangements for your productive learning environment.
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S CHEDULED T OPICS /A SSIGNMENTS (DUE ON D ATES B ELOW )
B
ACKGROUND
Thurs 8/28: Introduction and syllabus / course expectations / Business Ethics Chap 1 (pp. 3-32)
# Best practices: Starbucks
# Case Exercises – in class
Thurs 9/4: Historical Perspective of Business Ethics / Chap 2 (pp. 39-66)
# Best practices: REI
# Case Exercises – Parable of the Sadhu - in class
G
ETTING
E
VERYONE ON
B
OARD
Thurs 9/11: Hiring Ethical People / Chap 3 (pp. 73-100)
# Best practices: Ben & Jerry’s
# Case Exercises: Patagonia video in class
QUIZ #1 – CHAP. 1, 2, & 3 - BEFORE CLASS on iLearn
Thurs 9/18: Codes of Ethics & Conduct / Chap 4 (pp. 105-130)
# Best practices: Gap Inc.
# Case Exercises: Bribery/Gratuity case study - in class
Thurs 9/25: Ethical Decision Making / Chap 5 (pp. 135 -165)
# Best practices: Raytheon
# Case Exercises: Thomson’s Transplant case study - in class
Thurs 10/2: Ethics Training / Chap 6 (pp. 169-194) & Chap 8 (ONLY pp. 239-245 and pp. 247-249)
# Best practices: RSA Honesty / Quiet videos – in class
# Case Exercises: Soda and Beverage Companies – in class
QUIZ #2 – CHAP. 4, 5, 6 & 8 (partial) - BEFORE CLASS on iLearn
D AILY I NTERNAL O PERATIONS
Thurs 10/9: Diversity Dimensions / Chap 7 (pp. 201-232)
# Partnership Presentations on this case o Movimiento Congruencia: Serving Mexican Workers with Physical Disabilities (p.497)
# Best practices: Wells Fargo
# Case Exercises: Greyston Bakery, Whirlwind Wheelchairs & diversity videos & exercises - in class
Thurs 10/16 : iLearn Chat Class: Managers as Ethical Leaders & Role Models / Chap 9 (pp. 267-296)
# Best practices: Aaron Feuerstein at Malden Mills
# Case Exercises: HealthSouth video – on iLearn; Ethical Leadership Survey exercise on iLearn
Thurs 10/23: Engaging & Empowering Ethical Employees / Chap 8’s pp. 252-260 and Chap 10 (pp. 301-28)
# Partnership Presentations on this case o China: Economic Development and Employee Wages
# Best practices: Whole Foods Market; Patagonia video
# Case Exercises: RSA Motivate video - in class
QUIZ #3 – CHAP. 7, pp. 252-260 in CHAP. 8, CHAP. 9 & 10 - BEFORE CLASS on iLearn
Thurs 10/30: Consumers & Marketing / iLearn Readings: Consumer Ethics
# Partnership Presentations on these cases o Experimenting on Monkeys: Is it Ethical?* o Product Trademarks: Apple vs Cisco over iPhone Name* o Fast Food, Childhood Obesity (p. 475)
# Case Exercises: Story of Stuff & Story of Cosmetics videos – in class
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Thurs 11/6: Technology & Decision Sciences / iLearn Readings: Facebook / Social Media
# Partnership Presentations on these cases o Nortel: Rise and Fall of a Telecommunications Company* o Asbestos Compensation*
Case Exercises: RSA’s Internet in Society video and Technology - Strategic & Ethical Enterprise
Thurs 11/13: International Business, Global Impacts / iLearn Readings International Business Standards of Practice
# Partnership Presentations on these cases o Chiquita in Columbia: Funding Paramilitary Groups (pp. 484-489) o Plan Togo: Human Trafficking Dilemmas (pp. 490-496)
# Case Exercises: in class
QUIZ #4 – CASE STUDIES & ILEARN READINGS for 10/30, 11/6 & 11/13 - BEFORE CLASS on iLearn
Thurs 11/20: Accounting & Finance Challenges / iLearn Readings – Accounting/Finance Ethics Standards of Practice
# Partnership Presentations on these cases o Bernie Madoff’s Ponzi Scheme (pp. 435-451) o Goldman Sachs & the Financial Crisis (pp. 454-462)
# Case Exercises: Money & Banking Standards of Practice – in class
NOVEMBER 24 - 28: THANKSGIVING BREAK – NO CLASSES
B EING A G OOD C ITIZEN
Thurs 12/4: Community Outreach, Social Entrepreneurship & B Corporations / Chap 12 (pp. 373-406)
# Partnership Presentations on these cases o Café Direct: Fair Trade (pp. 523-534) o Kiva and Its Field Partners (pp. 513-521)
# Best practices: Timberland
# Case Exercises: New Heroes videos – in class
Thurs 12/11: Environmental Management/ Chap 11 (pp. 335-366)
# Partnership Presentations on these cases o BP & Gulf of Mexico Oil Spill (pp. 413-425) o Mining: Respecting Sacred Sites (pp. 427-434)
# Best practices: Walmart’s Supplier Sustainability
# Case Exercises: Local & Green – What does this mean? + Coca-Cola &Water Neutrality video (inclass) + Ecotourism role play case study – in class
TUES 12/16: QUIZ #5 – CASE STUDIES & ACCOUNTING/FINANCE READINGS for 11/20, 12/4 & 12/11
COMPLETE the 30 MIN. Quiz #5 BETWEEN 10:45 am – 1:15 pm ONLY ON ILEARN
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