Symantec SCS Certification Study Guide:
Administration of Symantec Enterprise Vault™ 10.0 for Exchange
The following tables list the Symantec SCS Certification exam objectives for the Administration of Symantec Enterprise Vault 10.0
for Exchange exam and how these objectives align to the Symantec Enterprise Vault 10.x for Exchange: Administration and
Symantec Enterprise Vault 10.x: Installation courses.
Recommended courses to prepare for this exam:
Symantec Enterprise Vault 10.x for Exchange: Administration (ILT/VA)
Symantec Enterprise Vault 10.x: Installation (WBT)
The product documentation for these courses is:
Symantec Enterprise Vault 10.0 Administrator’s Guide
Symantec Enterprise Vault 10.0 Deployment Scanner
Symantec Enterprise Vault 10.0 Guide for Microsoft Outlook Users
Symantec Enterprise Vault 10.0 Installing and Configuring
Symantec Enterprise Vault 10.0 Introduction and Planning
Symantec Enterprise Vault 10.0 Registry Values
Symantec Enterprise Vault 10.0 Reporting
Symantec Enterprise Vault 10.0 Setting up Exchange Server Archiving
Symantec Enterprise Vault 10.0 Upgrade Instructions
Symantec Enterprise Vault 10.0 Utilities
ReadMeFirst for Enterprise Vault 10.0
Examples of Hands-on Experience (Real World or Virtual):
Install, configure, and manage client add-on on end user machines.
Configure Symantec Enterprise Vault 10.0 for Exchange servers and Outlook/OWA/Vault Cache and Virtual Vault.
Add and configure archiving tasks, targets, and policies.
Verify Symantec Enterprise Vault 10.0 Exchange Archiving is managing mailboxes, journal mailboxes, public, and
managed folders.
Implement and manage provisioning groups, synchronization, and enabling mailboxes.
Implement and manage indexes, databases, and Enterprise Vault storage (e.g., vault store groups, vault stores, and vault
store partitions).
Implement and manage users and user archives in an Enterprise Vault environment and monitor archive usage reports.
Troubleshoot Enterprise Vault client and Enterprise Vault server problems using deployment scanner or resetEVclient.
Manage Exchange mailboxes as necessary for proper interaction with Enterprise Vault.
Configure Roles Based Administration (RBA).
Perform backup and recovery of Enterprise Vault.
Implement, manage, and troubleshoot Exchange Journal mailbox archiving.
Install and configure additional Enterprise servers and services for an existing site.
Configure and troubleshoot monitoring and reporting.
Interpret the results of monitoring and reporting and determine the action to take to resolve the situation.
Implement auditing features and interpret output.
Copyright © 2011 Symantec Corporation. All rights reserved. Symantec, the Symantec Logo, Enterprise Vault, and Veritas are trademarks or registered trademarks of Symantec Corporation
or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners. Specifications and product offerings are subject to change without notice.
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Troubleshoot advanced problems with DTrace, client trace, EVSVR, and event logs.
Deploy advanced features for Enterprise Vault 10.0 for Exchange such as Outlook Web Access/App, Vault Cache and
Virtual Vault, and PST Migration.
Manage message queues
Upgrade or update Symantec Enterprise Vault 10.0 Exchange Archiving servers and client systems.
Configure public and managed folder archiving including standard and autoenabled.
Compose, test, and implement Enterprise Vault policies and settings using the Enterprise Vault Policy Manager scripting
utility.
Use the Enterprise Vault Management Shell.
Size and design an Enterprise Vault environment.
Use the Common Tasks Launch Pad.
EXAM AREA 1
Overview, Architecture, & Planning
SCS Exam Objectives
Course Topics
Explain the technological benefits of Symantec Enterprise Vault
10 for Exchange.
Course: Symantec Enterprise Vault 10.x for Exchange:
Administration
Lesson: Introduction to Enterprise Vault
Topic:
Enterprise Vault overview
Topic:
Enterprise Vault functions
Describe the components of Symantec Enterprise Vault 10 for
Exchange.
Course: Symantec Enterprise Vault 10.x for Exchange:
Administration
Lesson: Introduction to Enterprise Vault
Topic:
Enterprise Vault architecture
Given a design, identify the difference(s) between Symantec
Enterprise Vault 10 for Exchange architectures.
Course: Symantec Enterprise Vault 10.x for Exchange:
Administration
Lesson: Expanding the Environment
Topic:
Scaling Enterprise Vault environments
Given a scenario, identify Symantec Enterprise Vault 10 for
Exchange prerequisites.
Course: Symantec Enterprise Vault 10.x: Installation
Lesson: Verifying Installation Prerequisites
Lesson: Additional Prerequisites: Exchange Archiving
Course: Symantec Enterprise Vault 10.x for Exchange:
Administration
Lesson: Initial Configuration of Enterprise Vault
Topic:
Installation overview
Lesson: Configuring Mailbox Archiving: Overview and
Policies
Topic:
Configuring Exchange Mailbox archiving
prerequisites
Copyright © 2011 Symantec Corporation. All rights reserved. Symantec, the Symantec Logo, Enterprise Vault, and Veritas are trademarks or registered trademarks of Symantec Corporation
or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners. Specifications and product offerings are subject to change without notice.
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EXAM AREA 2
Installation & Configuration
SCS Exam Objectives
Describe the process for installing and configuring Symantec
Enterprise Vault 10 for Exchange components.
Course Topics
Course: Symantec Enterprise Vault 10.x: Installation
Lesson: Introduction to Installing Enterprise Vault
Lesson: Installing Enterprise Vault
EXAM AREA 3
Administration
SCS Exam Objectives
Given a scenario, describe the procedure for managing
Symantec Enterprise Vault 10 for Exchange Vault Site
components, including, but not limited to, targets, archives, and
Vault Storage groups with Enterprise Vault Administration
Console (VAC), Enterprise Vault Management shell, and
Enterprise Vault Policy Manager (EVPM).
Course Topics
Course: Symantec Enterprise Vault 10.x for Exchange:
Administration
Lesson: Configuring Mailbox Archiving: Overview and
Policies
Topic:
Mailbox archiving overview
Lesson: Configuring Mailbox Archiving: Provisioning and
Processing
Topic:
Enabling mailboxes for archiving
Lesson:
Topic:
Topic:
Topic:
Configuring Vault Storage
Creating a Vault Store Group
Configuring Vault Store Partitions
Defining sharing levels
Lesson: Administering Enterprise Vault
Topic:
Using the Enterprise Vault Administration
Console
Topic:
Configuring administration access
Topic:
Setting initial requirements
Lesson: Configuring Journal Archiving
Topic:
Journal Archiving overview
Topic:
Configuring Exchange Journal archiving
Given a scenario, identify and describe how to apply appropriate
retention categories.
Course: Symantec Enterprise Vault 10.x for Exchange:
Administration
Lesson: Configuring Mailbox Archiving: Provisioning and
Processing
Topic:
Defining retention and deletion
Given a scenario, describe the Exchange archiving process
including, but not limited to, provisioning groups,
enabling/disabling mailboxes, and archiving tasks.
Course: Symantec Enterprise Vault 10.x for Exchange:
Administration
Lesson: Configuring Mailbox Archiving: Provisioning and
Copyright © 2011 Symantec Corporation. All rights reserved. Symantec, the Symantec Logo, Enterprise Vault, and Veritas are trademarks or registered trademarks of Symantec Corporation
or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners. Specifications and product offerings are subject to change without notice.
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SCS Exam Objectives
Course Topics
Topic:
Processing
Enabling Mailboxes for Archiving
Lesson: Configuring Mailbox Archiving: Provisioning and
Processing
Topic:
Granular provisioning for Exchange mailbox
archiving
Topic:
Enabling mailboxes for archiving
Explain the maintenance process for indexes and SQL
databases.
Course: Symantec Enterprise Vault 10.x for Exchange:
Administration
Lesson: Configuring and Managing Indexes
Topic:
Indexing overview
Topic:
Managing Indexes
Distinguish between Symantec Enterprise Vault 10 for Exchange Course: Symantec Enterprise Vault 10.x for Exchange:
Administration
roles-based administration role types.
Lesson: Administering Enterprise Vault
Topic:
Configuring administration access
Given a scenario, describe the process for managing Symantec
Enterprise Vault 10 for Exchange Policies with Enterprise Vault
Administration Console (VAC).
Course: Symantec Enterprise Vault 10.x for Exchange:
Administration
Lesson: Configuring mailbox Archiving: Policies
Topic:
Configuring Mailbox Policies
Topic:
Configuring Desktop Policies
Describe the process for importing and exporting, including PST
migration and move archive options.
Course: Symantec Enterprise Vault 10.x for Exchange:
Administration
Lesson: Migrating PST Files
Topic:
Introduction to PST Migration
Topic:
PST migration tools
Topic:
Migrating with Locate, Collect and Migrate
Topic:
Migrating with Client-Driven PST migration
Given a scenario, identify the appropriate Symantec Enterprise
Vault 10 for Exchange client functionality (Outlook Add-Ins,
Outlook Web Access/App Extensions, Vault Cache, and Virtual
Vault).
Course: Symantec Enterprise Vault 10.x for Exchange:
Administration
Lesson: Managing Client Access: Outlook Clients
Topic:
Using Outlook with Enterprise Vault
Topic:
Using Outlook Add-Ins
Topic:
Customizing Outlook
Lesson: Managing Client Access: Outlook Web
Access/App Extensions
Topic:
Outlook Web Access/App (OWA) overview
Topic:
Installing and configuring OWA Extensions: OWA
2003
Topic:
Installing and configuring OWA Extensions: OWA
2007/2010
Topic:
Using and supporting OWA
Lesson: Managing Client Access: Vault Cache and Virtual
Copyright © 2011 Symantec Corporation. All rights reserved. Symantec, the Symantec Logo, Enterprise Vault, and Veritas are trademarks or registered trademarks of Symantec Corporation
or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners. Specifications and product offerings are subject to change without notice.
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SCS Exam Objectives
Course Topics
Topic:
Topic:
Topic:
Describe the creation and maintenance of vault storage in
Symantec Enterprise Vault 10 for Exchange with Enterprise
Vault Administration Console (VAC) or Enterprise Vault
Management Shell.
Vault
Vault Cache and Virtual Vault overview
Configuring Vault Cache and Virtual Vault
Using Vault Cache and Virtual Vault
Course: Symantec Enterprise Vault 10.x for Exchange:
Administration
Lesson: Configuring Vault Storage
Topic:
Archive storage overview
Topic:
Creating a Vault Store Group
Topic:
Configuring Vault Store Partitions
Topic:
Defining sharing levels
EXAM AREA 4
Monitoring, Reporting, and Troubleshooting
SCS Exam Objectives
Given a scenario, identify Symantec Enterprise Vault for
Exchange options for monitoring archive status.
Course Topics
Course: Symantec Enterprise Vault 10.x for Exchange:
Administration
Lesson: Monitoring and Reporting Enterprise Vault
Topic:
Monitoring with Enterprise Vault Operations
Manager (EVOM)
Topic:
Performing daily tasks
Distinguish between Symantec Enterprise Vault 10 for Exchange Not covered in the courses; requires hands-on experience.
audit logging options and interpret Symantec Enterprise Vault 10
for Exchange audit logging output.
Information in product documentation.
Given a scenario, verify Symantec Enterprise Vault 10 for
Exchange is installed and functioning (e.g., running services,
archiving).
Not covered in the courses; requires hands-on experience.
Given a scenario, interpret the output from Symantec Enterprise
Vault 10 for Exchange Reporting Services.
Course: Symantec Enterprise Vault 10.x for Exchange:
Administration
Lesson: Monitoring and Reporting Enterprise Vault
Topic:
Using Enterprise Vault Reporting
Information in product documentation.
Describe the steps required to troubleshoot Symantec Enterprise Course: Symantec Enterprise Vault 10.x for Exchange:
Administration
Vault 10 for Exchange server and client issues including, but not
limited to, Outlook Web Access/App.
Lesson: Introduction to Enterprise Vault Troubleshooting
Topic:
Using Enterprise Vault server tools
Topic:
Using Enterprise Vault client tools
Copyright © 2011 Symantec Corporation. All rights reserved. Symantec, the Symantec Logo, Enterprise Vault, and Veritas are trademarks or registered trademarks of Symantec Corporation
or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners. Specifications and product offerings are subject to change without notice.
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EXAM AREA 5
Backup, Recovery, and Availability
STS Exam Objectives
Course Topics
Given a scenario, determine which Symantec Enterprise Vault
10 for Exchange components require backup.
Course: Symantec Enterprise Vault 10.x for Exchange:
Administration
Lesson: Backing up and Recovering Enterprise Vault
Topic:
Enterprise Vault components to back up
Given a scenario, describe how to back up and recover
Symantec Enterprise Vault 10 for Exchange.
Course: Symantec Enterprise Vault 10.x for Exchange:
Administration
Lesson: Backing up and Recovering Enterprise Vault
Topic:
Recovery procedures
Describe how to configure Symantec Enterprise Vault 10 for
Exchange for high availability.
Course: Symantec Enterprise Vault 10.x for Exchange:
Administration
Lesson: Expanding the Environment
Topic:
Maintaining Availability Using Enterprise Vault
Course: Symantec Enterprise Vault 10.x: Installation
Lesson: Installing Enterprise Vault into a Building Block
environment
Lesson: Installing Enterprise Vault into a Microsoft
Failover Cluster
Lesson: Installing Enterprise Vault into a VCS Cluster
Describe how to configure Symantec Enterprise Vault 10 for
Exchange using building blocks.
Course: Symantec Enterprise Vault 10.x for Exchange:
Administration
Lesson: Expanding the Environment
Topic:
Maintaining Availability Using Enterprise Vault
Course: Symantec Enterprise Vault 10.x: Installation
Lesson: Installing Enterprise Vault into a Building Block
environment
If you have questions about the Symantec Certification Program, send an email to Certification@Symantec.com.
Copyright © 2011 Symantec Corporation. All rights reserved. Symantec, the Symantec Logo, Enterprise Vault, and Veritas are trademarks or registered trademarks of Symantec Corporation
or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners. Specifications and product offerings are subject to change without notice.
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www.symantec.com
Copyright © 2011 Symantec Corporation. All rights reserved. Symantec, the Symantec Logo, Enterprise Vault, and Veritas are trademarks or registered trademarks of Symantec Corporation
or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners. Specifications and product offerings are subject to change without notice.
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