AGENCY INTRODUCTION: MEND -Meet Each Need with Dignity is a non-profit, volunteer-driven
organization that provides a variety of services to low-income families living in the Northeast San
Fernando Valley. We served over 21,000 unduplicated individuals in 2013 with emergency food, clothing,
ESL classes/computer classes, health services and other programs each month. As a volunteer-powered
organization, MEND operates with more than 5,200 volunteers annually, and a staff of thirty two
employees.
JOB DESCRIPTION
JOB TITLE: Dental Clinic Assistant Manager
REPORTS TO: Dental Clinic Manager
PROGRAM: Dental Clinic
JOB SUMMARY: Under the general supervision of the Dental Clinic Manager, assists in all clinical
aspects of patient care and treatment and performs RDA duties in a clinical setting. Works with the Dental
Clinic Manager and participating Dentists, Hygienists and Dental Assistants to ensure patients are properly
diagnosed. Assists Clinic Manager in keeping clinic up to code according to OSHA standards. Attends
monthly staff meetings and other staff events. The position is 35 hours/week. Hours are flexible and vary
according to the needs of the program, including some evenings and weekends.
PRIMARY DUTIES AND RESPONSIBILITIES:

Manage, supervise, recruit and schedule Dental Assistant volunteers, ensuring that volunteers
follow clinic policy and procedures. Review and evaluate performance of assigned volunteers,
providing coaching where needed and conducting constructive performance reviews. Recruit,
direct, and oversee the work of support volunteers. Provide training for use of Dentrix and ETO.

Responsible for patient record-keeping activities including: maintenance of dental records in
Dentrix and Efforts to Outcomes Database, referral follow-up, clinic appointment setting, daily
chart review to ensure proper procedures are scheduled and other Dental Clinic Administrative
duties.

Responsible for the maintenance and log of x-ray processors, autoclaves, and other equipment.
Restock and order supplies, clean and maintain equipment as needed.

Perform RDA duties within clinic setting; take x-rays, fabricate temporary crowns. Pour
diagnostic models and perform minor laboratory procedures.

Work with clinic staff to clean, sanitize and maintain dental operatories. Manage the Dental Clinic
infection control plan to meet OSHA standards.

Work with Dental Clinic Manager to complete annual inventory

Participate in coordination of annual program events including Give Kids a Smile and Head to
Toes.

Participate in program planning, goal-setting and implementation. Participate in outreach activities
by attending dental association/society meetings and collaborating partner meetings/events.

Other essential duties may be assigned with the general scope of the position.
QUALIFICATIONS: Desired candidate must be bilingual in English/Spanish, will have knowledge of
dental terminology and treatments, chair side dental assisting, sterilization and infection control procedures,
emergency procedures including CPR, general office methods and practice management software desirable.
Ability to communicate effectively with staff and patients, apply patient management and time
management skills, project a professional image, work in fast paced environment and maintain professional
composure and demeanor, manage multiple priorities and projects simultaneously.
Experience:
1.
Minimum of one year RDA experience in a dental office or dental school. Experience to
include chair side assisting and supervisory experience.
Education/Licenses:
1.
High school diploma or equivalent.
2.
RDA License.
3.
Current CPR certification.
Working Conditions:
1.
Position requires standing during the majority of working hours.
2.
Occupational exposure to blood borne pathogens may reasonably be anticipated.
Personal protective equipment will be provided to reduce or eliminate exposure to routine
or limited infectious agents.
______________________________________________________________________________________
BENEFITS: Health Insurance, Paid holidays, two weeks annual vacation plus year-end Christmas holiday
closure, and sick leave.
The above statements reflect the essential functions considered necessary to describe the principle content
of the job. They are not intended to be a complete statement of all work requirements or duties that may be
inherent in the job.
TO APPLY:
Please email letter of interest as well as resume to denise@mendpoverty.org
Letters and Resumes are due by 5PM, September 5th, 2014. No phone calls please.