CARE EXTENDER PROGRAM DEPARTMENT INFORMATION
Department: RRH Pediatrics B
Department Phone Number: (310) 267 – 7320
Department Coordinator (DC): Nathan Stumpf
Email: Nstumpf@Mednet.UCLA.edu
DC’s Phone Number: (321) 278-5903 (Text Please)
DC’s Phone Hours: 10AM – 5PM
Current Rotation: Summer 2014
Required Number of Shifts: 13
Table of Contents:
Administrative Staff Announcements and Reminders Important Dates Introduction to
Department Tips on Success Frequently Asked Questions Shift Calendar
Administrative Staff:

Care Extender Office: (424) 259-8165

Program Director: Silva Thomas
o Office: (310) 267-8186
o Pager: (310) 267-8477 ID# 92463
o Email: SiThomas@mednet.ucla.edu

Program Manager: Stephanie Hinojosa
o Office: (310) 267-8180 Monday, (424) 259-8166 Tuesday-Friday
o Pager: (310) 206-8477 ID# 91263
o Email: StephanieHinojosa@mednet.ucla.edu

Associate Manager: Sharona Hariri
o Email: SHariri@mednet.ucla.edu

DC Supervisor: Bryan Leong
o Email: BLeong@Mednet.UCLA.edu
Announcements and Reminders:
 If you will be MISSING your shift, call ahead and let a staff member know AT LEAST 15
minutes ahead of time. Get his or her name and position (e.g. Care Partner, R.N., M.D., etc.)
 If you will be LATE to your shift, call the department AT LEAST 15 minutes ahead.
 If you wish to cancel a shift, contact your DC WITHIN 24 hours.
 All absences must be made up.
Important Dates:
Sunday, 8/3/2014: Department meeting for this rotation
Wednesday, 8/13/2014: Extension Request form due
Sunday, 8/17/2014: Preferences Available for Sign Ups
Sunday, 8/31/2014: Preferences Due
Sunday, 11/2/2014: Department meeting for next rotation
Introduction to Department:
Welcome to RRH Pediatrics-B! This department will provide you with a valuable volunteer experience. I
encourage you to interact with the staff and learn all you can during your rotation. Be proactive and do not
wait for the staff to approach you! Please check your email regularly for any updates and other emails I send
out. It is your responsibility to check your email and the website regularly (at least once per week). The Care
Extenders Pediatrics-B department consists of two components: 3rd floor Pediatrics and Child Life
Playroom.
3rd Floor Pediatrics
1. Pediatrics is a department with infant to teenage patients. Patients seen here are in delicate
conditions. The diseases in this department vary with age, sub-department, and season. These may
include immuno-suppressive diseases, cancer, organ transplants, and infections. 3rd floor specifically
has a high number of oncology patients.
2. There is an average of approximately 60 patients at any given time between the 3rd and 5th floor.
Although, the 3rd floor is smaller, there are plenty of patients and staff available.
3. Report to the front desk and Charge Nurse or Unit Director at the start of every shift. The staff
members will often have specific tasks for you to complete or patients to spend time with.
4. Duties include but are not limited to:
 Working with patients
 Shadowing nurses and doctors
 Running errands (lab, radiology, dietary)
 Checking patient rooms
 Stocking linen and items
 Feeding patients
 Some clerical work (putting together charts, filing paperwork)
 Spending time with patients
 Holding and feeding babies
5. What to do during down-time?
 Help ACPs answer phone lines and patient calls
 Restock isolation carts
 Ask questions!
o Visit patient rooms! The kids can be very eager to play and have a friend around, but be sure
that you pay attention to the isolation precautions!
6. Overall, you must remember to keep a positive attitude and to always ask if you want something.
BE ASSERTIVE! The nurses are all busy and will not seek you out. Please learn to communicate
effectively with the staff. You may talk to the staff and ask them questions about patients or other
areas of interest.
7. If you have any problems with staff, please do not hesitate to contact me. I will do my best to make
the situation better.
8. As in any other department, you are not allowed to touch the computer or bring in outside work.
Cell phone use by a CE is considered an extreme failure to follow through with the CE contract, so
please do not be tempted when seeing staff (who spend 12 hrs a day at the hospital) use their
phones.
Child Life Playroom
We have implemented a more comprehensive Pediatric Volunteer Program that will have CEs working
closely with both Child Life Specialists and Charge Nurses in Ronald Reagan Pediatrics. You will now
complete 2 Child Life sessions PRIOR to volunteering on the floor, for shadowing and training purposes.
1. Scheduling for Child Life sessions begins immediately upon assignment to RRHPEDS.
2. Child Life sessions are offered daily. On weekdays, three Child Life sessions are offered: a morning
session 9am-12pm, an afternoon session 1:30-4:30pm, and an evening session 5:30- 8:30pm (no
evening session offered Friday).
3. On weekends, only a morning session 9:30am-1:30pm is offered.
4. Only 2 CEs can attend each Child Life session.
5. You must complete 2 Child Life sessions BEFORE your floor shifts.
6. For your session, report to the Child Life Specialist at the Playroom on the 5th floor of Ronald
Reagan Hospital.
7. After your second session, you will complete a developmental post-test and turn it in to Child Life.
This will count as your proof of completion.
Tips on Success:





Be proactive
Remember: you’re there to help AND get clinical experience! Ask what not the hospital can do for
you, but what you can do for the hospital!
Get to know the Care Partners, Nurses, AND Doctors, the entire hospital staff!
Get to know the Unit Director (Chai-Chi Huang). She is absolutely amazing and will have
something for you to do every shift.
Actively talk to the nurses and care partners. They can be super busy and will show you
procedures and such but you have to make the first effort.
Frequently Asked Questions:

What shifts can I do?
o Monday through Sunday, 7-11AM, 11AM-3PM, 3-7PM, 7-11PM

What is my uniform?
o Care Extender polo with khaki pants and white tennis shoes. Your polo must be tucked
in with your ID badge clipped at the collar, facing forward.

What do I do when I get injured while I’m on shift?
o Tell the charge nurse, go to OHF in Westwood if during normal business hours and you
are able to, and page both Silva Thomas and Stephanie Hinojosa as soon as possible.

When do I sign up for shifts?
o The 10th thru the 15th of the previous month. For example, for December you are able to
sign up starting November 10th.

If I need to sign up for an extra shift, when do I email my DC?
o You should allow at least three days to sign up for additional shifts to give the DC
enough time to schedule you and update the calendar.

What kind of isolation rooms can we go into?
o Remember that the neon green colored “AIRBORNE PRECAUTION” and teal
“AIRBORNE AND CONTACT PRECAUTION” notifications on doors means that you
CANNOT GO INTO THE ROOMS. These rooms require the custom “ducky masks”/N95 Respirators. There are currently none of these on the floor. However, you CAN AND
SHOULD go into the orange “DROPLET” precaution and red ISOLATION precaution
room. They are completely okay if you wear the proper protective equipment specified on
the charts (i.e. mask, glove, gown, etc.)
Shift Calendar:
https://docs.google.com/spreadsheet/ccc?key=0ApFX4uG2beBWdE5Qck5yemFHeVd5VDRPWWN
VMUtFQnc&usp=sharing
**The calendar is located at the bottom of the page under Childlife and RRH PEDS B tabs, respectively.