BIOENERGY A U S T R A L I A 2013 CONFERENCE Building the Future Biomass for the Environment, Economy and Society Registration Brochure www.bioenergyaustralia.org 25 – 27 November 2013 | Crowne Plaza Hunter Valley, NSW, Australia BIOENERGY AUSTRALIA 2013 CONFERENCE Welcome Bioenergy Australia is an information and networking forum of government and private sectors organisations, fostering the development of sustainable energy and products from biomass. This will be our fourteenth annual conference; our fourth to be held in New South Wales. The conference program has some 110 oral presentations, covering government policies and programs, bioenergy projects and project development case studies, and covers biomass feedstocks and supply aspects, biomass heat and power, pyrolysis, gasification, conventional and advanced liquid biofuels, algae for biofuels and materials, carbon sequestration via biochar, biorefining, biogas and livestock wastes, energy from waste, international trade in biomass, plus overarching aspects such as finance and investment, greenhouse gas emissions of bioenergy systems and sustainability issues. This year IEA Bioenergy Task 38 ‘Climate Change Effects of Biomass and Bioenergy Systems’ is holding a workshop as part of the conference, bringing several international experts into the program. The Energy from Waste sessions are being held with the assistance of the Waste Management Association of Australia’s (WMAA) Energy from Waste group. Professor Michael Borowitzka of the Algae Research Centre, Murdoch University is again co-convening algae presentations within the program. Douglas Bradley from Canada will lead an international Bio-trade session featuring speakers from Europe, Canada, Japan and Korea discussing low-cost, long distance biomass supply chains and a є250 million Bio-Trade Equity Fund that will invest in worldwide biomass plants and supply chains. This session will lead into one-on-one business-to-business meetings where proponents can pitch their projects. An integral part of the conference is presented posters. This year we are again providing a $500 prize for the best poster, to be judged by an expert panel, and awarded at the closing plenary session. Our closing plenary session will again feature an extended panel discussion. The topic this year will be ‘The Role of Bioenergy in Rural Economic Development and Job Creation’. The conference includes a sponsors’/trade exhibition. The conference also includes a technical excursion to several bioenergy facilities in the region on Wednesday 27 November 2013. This provides an excellent networking and educational opportunity for delegates who wish to attend this extra day. Bioenergy Australia is very grateful to its sponsors who enable us to have a low registration fee, to maximise attendance at this important event, as we move to a low carbon future. On behalf of Bioenergy Australia, we welcome your participation at Bioenergy Australia 2013. This year’s conference again promises to be a most informative and stimulating event. We welcome your registration. Dr Stephen Schuck Bioenergy Australia Manager Griff Rose Chairperson Bioenergy Australia (Forum) Ltd ACKNOWLEDGEMENTS Bioenergy Australia is grateful to the following, who at the time of publishing this brochure have given their support in many different ways: Platinum Sponsor RIRDC Gold Sponsor DIISRTE Dinner Sponsor The University of Queensland REGISTRATION BROCHURE Exhibitors • Aquatec-Maxcon • Beca AMEC • Polytechnik • Schenck Process Australia • SITA Organics www.bioenergyaustralia.org 2 BIOENERGY AUSTRALIA 2013 CONFERENCE CONFERENCE SECRETARIAT CONFERENCE DINNER For all enquiries please contact: Daniel Evans Bioenergy Australia 2013 Conference Secretariat C/- The Association Specialists Pty Ltd PO Box 576, Crows Nest NSW 1585 Australia Phone: +61 2 9431 8600 (main switch) Fax: +61 2 9431 8677 Email: bioenergyconf@theassociationspecialists.com.au Date: Time: Venue: Cost: KEY DATES Early Registration: Closing Date 25 October 2013 Accommodation: Rate Guaranteed to 18 October 2013 CONFERENCE VENUE The Bioenergy Australia 2013 Conference will be held at: Crowne Plaza Hunter Valley 430 Wine Country Drive, Lovedale NSW 2325 Australia Phone: +61 2 4991 0900 Web: www.crowneplazahuntervalley.com.au POSTERS & TRADE EXHIBITION The trade exhibition will be held in Foyer Area of the Crowne Plaza Hunter Valley from 25 – 26 November 2013. Morning & afternoon tea refreshments will be served in this area to enable you to view the posters and visit all exhibitors, whose support of the event is much appreciated. WEBSITE: www.bioenergyaustralia.org Please visit the above website for online registration (if paying by credit card) and also up-to-date information on the event. OPTIONAL TECHNICAL SITE TOUR Wednesday, 27 November 2013 The tour will commence at 0830 hours (from the Crowne Plaza Hunter Valley) – a detailed itinerary will be available to registered delegates closer to the date of the tour. Cost: $130.00 per person Provisional Sites: 1. Bluetongue Brewery anaerobic digester 2. Biodiesel Industries Australia 3. Licella, Somersby – Biocrude Pilot Plant 4. Vales Point Power Station – co-firing Note: Site tour numbers will be limited. Date: Time: REGISTRATION BROCHURE Monday, 25 November 2013 1930 – 2300 hours Semillon Ballroom, Crowne Plaza Hunter Valley Included in Full Delegate Registration Fee Extra tickets: $115.00 per person Dress: Smart Casual A great evening of food and wine is planned for the Conference Dinner. We hope all delegates and their guests will join us on this occasion to make it an enjoyable evening. ACCOMMODATION Accommodation has been reserved at the Crowne Plaza Hunter Valley. Please note that the rate given is per room, per night and includes the GST – however only bookings through the Bioenergy Australia 2013 Conference Secretariat will obtain these rates. To secure your booking, you must prepay your accommodation, with a minimum deposit of one night’s stay required. This deposit will be passed onto the hotel by the conference secretariat. Hotel Information Delegate rate: $190.00 – Deluxe Hotel Room per night (includes 1 x breakfast) $215.00 – Deluxe Hotel Room per night (includes 2 x breakfasts) $290.00 – Two Bedroom Villa per night (includes 2 x breakfasts) $375.00 – Three Bedroom Villa per night (includes 3 x breakfasts) Check-in time: 1500 hours Check-out time: Before 1100 hours Late arrivals: If you plan to arrive after 1800 hours, please advise the Bioenergy Australia 2013 Conference Secretariat in advance to ensure the room is held for you and not released. Rates given are per room per night and include GST. Cancellation Policy Any room nights cancelled within 35 days of arrival will incur a 100% cancellation fee www.bioenergyaustralia.org 3 BIOENERGY AUSTRALIA 2013 CONFERENCE Preliminary Program Program subject to change without notice DAY ONE: Monday, 25 November 2013 08:00 – 17:30 Registration Desk Open Session 1: Day one Plenary – Framework for bioenergy 09:00 – 09:05 Welcome Chairperson of Bioenergy Australia – Griff Rose 09:05 – 09:25 Official Opening Rob Stokes MP, NSW Parliamentary Secretary for Renewable Energy 09:25 – 09:50 Catalysing Renewable Energy in Australia Ivor Frischknecht, CEO, ARENA 09:50 – 10:15 Bioenergy Under the Renewable Energy Target and the Carbon Farming Initiative Amarjot Rathore, Office of the Clean Energy Regulator 10:15 – 10:40 Developing the Implementation Plan for the National Primary Industries Bioenergy RD&E Strategy Brendan George, NSW Department of Primary Industries 10:40 – 11:05 Morning Tea Session 2: Day one Plenary - Bioenergy perspectives 11:05 – 11:30 This is Bioenergy! Stephen Schuck, Bioenergy Australia 11:30 – 11:55 Telling Great Stories About Bioenergy Jenni Metcalfe, Econnect Communication 11:55 – 12:20 Progress Towards Having Bioenergy and Biofuels as Main Stream Energy Supply in New Zealand Brian Cox, Bioenergy Association of New Zealand 12:20 – 12:45 Biomass and Bioenergy in the United States Helena Chum, National Renewable Energy Laboratories, USA 12:45 – 13:45 Lunch and networking - Exhibition and Posters in exhibition area REGISTRATION BROCHURE www.bioenergyaustralia.org 4 BIOENERGY AUSTRALIA 2013 CONFERENCE SESSION 3: BIOENERGY DEVELOPMENTS 13:45 – 15:25 Biomass Heat and Power Advanced Liquid Biofuels Biogas Task 38 session: Quantifying Climate Change Effects of Bioenergy 13:45 – 14:05 Mackay Sugar’s 38 MW Racecourse Mill Cogeneration Plant and Boiler Upgrade at the Marian Mill John Hodgson, Mackay Sugar Limited Converting Market Demand for Sustainable Aviation Fuels into Bankable Projects Susan Pond, Australian Initiative for Sustainable Aviation Fuels Maximising Energy Recovery Using a Biogas Powered Cogeneration Plant Ivan Reolon, Aquatec Maxcon Perspectives on the Timing of Benefits of ForestBased Bioenergy Annette Cowie, Rural Climate Solutions, UNE/ DPI 14:05 – 14:25 The Three Pillars of a Successful BioEnergy Project: Wood/Biomass Fuel Flexibility, Energy Plant Utilisation and Advanced Boiler Design Christian Jirkowsky, Polytechnik Biomass Energy Pty Ltd Biomass to Bio-Crude: Producing Advanced Drop-In Fuels Sami Aoude, Licella Pty Ltd The Anaerobic Digestion of Saline Biomass Under High Salinity Conditions Andrew Ward, Microalgae Engineering Research Group, University of Adelaide Reconsideration of the Land Use Baseline May Have a Significant Impact on the Ghg Balances of Agro-Bioenergy Kati Koponen, VTT Finland 14:25 – 14:45 Alternative Fuels: Maximising Thermal Efficiency Armin Beck, RCR Energy Sustainable Advanced Biofuels Production from Sugarcane Field Trash in Australia and Brazil Les Edye, BioIndustry Partners Piggery Biogas Capture and Energy Generation Feasibility Study John Valentine, FSA Consulting Ghg Impact Dynamics of Bioenergy from Boreal Forests Sampo Soimakallio, VTT Finland 14:45 – 15:05 Wood Boiler Case Studies at Government Owned Facilities, Such as Pools, Hospitals, Prisons Rob Mallinson, Wood Energy Australia Overcoming the Toxicity Hurdle for Renewable Jet Fuels Tim Brennan, AIBN, University of Queensland A Review of Requirements and Options for Biogas Cleaning for Red Meat and Other Industries Anthony Allan, GHD Managing Sustainability of Bioenergy Helena Chum, NREL, USA 15:05 – 15:25 Breakeven Economic Incentives for CoFiring High Ratios of Biomass in Coal-Fired Plants Zakieh Khorshidi, UNSW/CO2CRC UPM BioVerno: Drop-In Renewable Diesel from Tall Oil Nils-Olof Nylund, VTT Technical Research Centre of Finland Using Biogas for Process Heat: The Advantages of a Low Rate System with Variable Feedstock Bernice Chapman, ADI Systems Asia Pacific Climate Mitigation of Woody Biomass Systems Leif Gustavsson, Linnaeus University, Sweden 15:25 – 15:50 Afternoon Tea REGISTRATION BROCHURE www.bioenergyaustralia.org 5 BIOENERGY AUSTRALIA 2013 CONFERENCE Session 4: Bioenergy Developments 15:50 – 17:30 Feedstocks Liquid Biofuels Biogas Task 38 Session: Quantifying Climate Change Effects of Bioenergy (cont.) 15:50 – 16:10 Can Australia Support Straw-Fired Power Plants? Colin Peace, Jumbuk Consulting Australian Biofuels Industry - Overview and Issues Samantha Read, Biofuels Association of Australia Enhanced Biogas Production from High Solids Wastewaters Through Alternative Pre-Treatment Methods Prior to Anaerobic Digestion Callum Hickey, GHD GHG-Balances for Biofuels from Wood Jan Ros, Netherlands Environmental Assessment Agency, The Netherlands 16:10 – 16:30 The BioHub Project – Meeting the Demand for Sustainable Biomass Mark Glover, Renewed Carbon Australian Biodiesel Industry Floating in a Sea of International Policy Doug Stuart, Ecotech Biodiesel Enhanced Phosphorus Release During Anaerobic Digestion Process Asif Latif, AWMC, University of Queensland Land Use Change and Other Factors Affecting Climate Change Benefits of Sugarcane Ethanol in Brazil Regis Leal, Brazilian Bioethanol Science and Technology Laboratory, Brazil 16:30 – 16:50 Bioenergy for Australia – Pongamia Pinnata Gary Seaton, Bio Energy Plantations Australia Can We Mandate Ethanol? Ian Jeffreys, RACQ Biogas Enhancement Using the Cambi Thermal Hydrolysis Technology Tim Kempton, Stance Environmental Some Issues Regarding Uncertainty of LCA in Forest Systems Brendan George, NSW DPI 16:50 – 17:10 Molecular Genetics, Genomics and Genetics of Pongamia (Millettia) Pinnata Biofuel Production Peter Gresshoff, ARC Centre of Excellence for Integrative Legume Research, The University of Queensland Commercialisation of Supercritical Biodiesel Technology John Winter, InProTek Advanced Conversion of Organic Waste into Biogas Elmar Offenbacher, BDI-BioEnergy International, Austria TBC Anders Strømman, Task38 17:10 – 17:30 Field Performance of the Legume Pongamia Pinnata: A Multipurpose Tree for Bioenergy, Soil Amelioration and Carbon Sequestration Paul Scott, ARC Centre of Excellence for Integrative Legume Research, UQ Enzymatic Conversion of Coconut Oil for Biodiesel Production Peter Rogers, University of New South Wales Anaerobic Digestion Systems and Deep Litter Waste Management for Rural Primary Industry Enterprises Stanley Pietsch, Sunraysia Institute of TAFE Task 38 Panel Discussion 19:30 – 23:00 Predinner Drinks and Conference Dinner Dinner Speaker – Professor Michael Dureau AM, FTSE, HonFIEAust, CPEng, JP Sponsor’s Address – Professor Chris Greig, University of Queensland REGISTRATION BROCHURE www.bioenergyaustralia.org 6 BIOENERGY AUSTRALIA 2013 CONFERENCE DAY TWO: Tuesday, 26 November 2013 07:45 – 17:00 Registration Desk Open Session 5: Bioenergy Developments 08:30 – 10:30 Feedstocks Liquid Biofuels Energy from Waste Algae 08:30 – 08:50 Changing Face of Forest Ownership in Australia – Opportunities for Bioenergy Development Nick O’Brien, New Forests Asset Management The Economics of Producing Sustainable Aviation Fuels: A Regional Case Study in Queensland, Australia Jenny Hayward, CSIRO Developing a Workable Energy from Waste Policy: Key Lessons Learnt in NSW Patricia Chamberlain, C4ES Pty Ltd Strategies to Improve the Sustainability and Reduce the Cost of Microalgal Cultures Michael Borowitzka, Murdoch University 08:50 – 09:10 IEA Task-43 Exploring Forest Bioenergy Supply Chain Development: A Global Perspective Mark Brown, University of the Sunshine Coast Environmental Impacts of Aviation Biofuel Production in Queensland Kelly Cox, Boeing Research and Technology, Australia Developing Energy from Waste Projects in Australia Anthony Douglas, Phoenix Energy Australia Pty Ltd Algae for Energy and Feed in the Pig Industry Neil Buchanan, Flinders University 09:10 – 09:30 Forest Biomass Supply Chain Optimisation Using BIOPLAN in Western Australia Mohammad Ghaffariyan, University of the Sunshine Coast The Recent Development of the Biofuel Sector in the EU and Italy Leonarda Lobefaro Lessons Learned from the Boodarie Project in Delivering Large Scale Waste to Energy Projects Miles Mason, New Energy Corporation Low Solvent, Low Temperature Method for Extracting Biodiesel Lipids from Concentrated Microalgal Biomass Ian Olmstead, Lycopodium Process Industries 09:30 – 09:50 Integration of a Biomass Tree Crop with Dryland Agriculture - Economic Value of Temporal and Spatial Interactions Amir Abadi, Future Farm Industries CRC Will Co-Location Expedite China’s Cellulosic Ethanol Commercialisation? Michael Christiansen, Novozymes China Evaluating Energy from Waste Technologies: What are the Key Procurement Questions? Gemma Dawson, SLR Consulting Australia Pty Ltd Why Don’t Algal Ponds and PBRs Behave the Same? Peter Ralph, University of Technology, Sydney 09:50 – 10:10 Supply Chain Implications for the Mallee Woody Crop Industry Erik Schmidt, University of Southern Queensland Straw to Diesel Shaun Box, Tiger Grains Energy Early Contractor Involvement – Reducing Risk and Optimising Delivery of Waste to Energy Infrastructure in Australia Iain Gibson, John Holland Engineering Biofuel Production in Cyanobacteria Gabriel James, ANU REGISTRATION BROCHURE www.bioenergyaustralia.org 7 BIOENERGY AUSTRALIA 2013 CONFERENCE 10:10 – 10:30 What are the Most Environmentally Sustainable Land Use Scenarios for Future Bioenergy Crop Production? Saori Miyake, The University of Queensland 10:30 – 10:55 Morning Tea, Exhibition and Poster Presentations International Collaboration in Liquid Biofuels: IEA Bioenergy Task 39 Les Edye, BioIndustry Partners Developing and Commercialising Plasma Gasification Technologies – Plasco’s Experience Alisdair McLean, Plasco Energy, Canada From Mine Ventilation Air to Bioenergy and Bioproducts: Strain Selection of Diazotrophic Cyanobacteria to Bioremediate Greenhouse Gases in Australian Coal Mines Kirsten Heimann, James Cook University SESSION 6: Bioenergy Developments and Investment 10:55 – 12:35 International Biomass Trade Bioproducts/ Biorefining Energy from Waste Finance, Investment and the Business of Bioenergy 10:55 – 11:15 Bio-Trade Equity Fund Douglas Bradley, Climate Change Solutions, Canada Biorefining and IEA Bioenergy Task 42 Developments Gil Garnier, Australian Pulp and Paper Institute and Monash University High Efficiency Energy Production with Biomass and Waste, Challenges and Solutions Pertti Petanen, Metso Power Oy, Finland Venture Capital Investing in the Bioenergy Industry Jessica Fliegner, Southern Cross Venture Partners 11:15 – 11:35 Biomass Supply Chain Game Changers Kendal Bradburn, Climate Change Solutions, Canada Economics of Sweet Sorghum Biorefinery Opportunities in Australia Ian O’Hara, QUT Quantification of Available Biomass for a Waste to Energy Plant in the Australian Capital Territory and Environs Ken Long, Clean Technology Innovation Centre Financing Biogas Projects Under the Carbon Farming Initiative Fiona O’Hehir, Greenbank Environmental 11:35 – 11:55 Bioenergy Demand in Europe Heinz Kopetz, World Bioenergy Association, Austria Cellulose Value Chain Study Nafty Vanderhoek, VTT An Advanced Waste to Energy Solution Paul Prasad, ZenergyAustralia Development of an Integrated Biomass IPP - Lessons and Insights Andrew Grogan, CO2seq Pty Ltd 11:55 – 12:15 Korean Biomass Markets Hoontae Jung, Korean Southern Power, South Korea (invited) Multiple Products to Improve Profitability of Small Biorefineries Geoff Covey, Covey Consulting Energy from Waste Q & A – Panel Discussion Getting Your Ducks in a Row: Real World Lessons in Biofuel Finance Will Greene, Driftwood Capital 12:15 – 12:35 Japanese Biomass Markets Mitsui, (invited) Product Identification/ Development in the Bio-Based Chemicals Arena: Valorization of Biomass Kapil Lokare, University of Sydney 12:35 – 13:40 Lunch, Networking, Exhibition and Posters REGISTRATION BROCHURE From the R&D Bench to Commercial Scale Barbara Johnson, Beca AMEC www.bioenergyaustralia.org 8 BIOENERGY AUSTRALIA 2013 CONFERENCE SESSION 7: Bioenergy Developments 13:40 – 15:00 Biochar and Thermal Conditioning Sustainability, GHG and Life Cycle Analyses Biomass Heat and Power Liquid Biofuels Development B2B Bio-Trade Interest Meetings 13:40 – 14:00 Making Biochar Commercially Viable; Success Stories from Around the World Stephen Joseph, UNSW Robust Frameworks for Measuring and Evaluating Bioenergy Sustainability Across Scales Deborah O’Connell, CSIRO Biomass Waste to Energy - 2nd Generation Technology to Handle Complex and Mixed Fuels Jan Eike Graeff, DP CleanTech, Thailand Lower Cost Fermentable Sugars from Sugarcane Biomass Mark Harrison, Queensland University of Technology Series of 20 minute one-on-one businessto-business meetings with Douglas Bradley, Canada. 14:00 – 14:20 Another Step in the Development of the Bioenergy Industry in Western Australia; Building a Mobile Pyrolysis Kiln Euan Beamont, Energy Farmers Setting an International Standard for Sustainable Bioenergy Heather Bone, Downer Group Case Study: Bulk Materials Handling Solutions at a Commerical Scale for the Conversion of a Coal Fired Power Station to Biomass Darren Deigan, Schenck Process Australia Pty Ltd Conversion of BioOil/Bio-Oil Derived Components into Biofuel via Acid-Catalyzed Reactions in Alcohols Xun Hu, Curtin University 14:20 – 14:40 Biocoal: Bioenergy Game Changer? Dan Rocca, Pöyry GHG Balances of Feed and Fuel Applications of Agricultural Residues Maartje Sevenster, Sevenster Environmental Installation of a Biomass Fueled Indirectly Fired Gas Turbine in the Philippines Bevan Dooley, BTOLA Pty Ltd A Step-Change in Biomass Oil Accumulation James Petrie, CSIRO 14:40 – 15:00 Torrefaction in Australia Rob Korbee, HRL Technology Development of Tools for Rapid and Consistent Life Cycle Assessment of Sugarcane Energy Products Phil Hobson, Queensland University of Technology Cogeneration Using Agricultural Residues Colin Stucley, Enecon Pty Ltd Jatropha Oil Production for Biodiesel and Other Products Andrew Lang, World Bioenergy Association 15:00 – 15:20 Afternoon Tea REGISTRATION BROCHURE www.bioenergyaustralia.org 9 BIOENERGY AUSTRALIA 2013 CONFERENCE Session 8: Day Two closing Plenary 15:20 – 15:45 The Role of Renewable Gas and Trigeneration in the City of Sydney’s Renewable Energy Master Plan Allan Jones, City of Sydney 15:45 – 16:45 Panel Discussion and Open Forum The Role of Bioenergy in Rural Economic Development Moderator and Panellists TBA. 16:45 – 16:55 Summary of Conference and Future Directions Brendan George, NSW DPI 17:00 Close of Conference Griff Rose and Stephen Schuck B2B Bio-trade Interest Meetings Do you have biomass projects or supply chain projects that need funding? After the Bio-Trade session, 20-minute B2B meetings will be held where Australian and NZ project proponents can pitch their projects to be considered for investment by the Bio-trade Equity Fund. B2B meetings can be arranged in advance by contacting douglas.bradley@rogers.com or kbradburn@renewedenergies.com. There will also be an opportunity to meet with Japanese and Korean prospective partners. This is an opportunity promote biomass development and trade in the Australia/NZ region. REGISTRATION BROCHURE www.bioenergyaustralia.org 10 BIOENERGY AUSTRALIA 2013 CONFERENCE AIR TRAVEL COACH TRANSFERS For the best airfares to Sydney or Newcastle, please book online at the following web sites: www.virginaustralia.com www.qantas.com.au 24 November 2013 Sydney Airport pick up at 1200 and transfer to Crowne Plaza Hunter Valley by 1530. Access Arriving by plane into Sydney – then take the optional Bioenergy Australia coach transfer to the Crowne Plaza Hunter Valley Or Arriving by plane into Newcastle – then transfer or drive to Crowne Plaza Hunter Valley. REGISTRATION FEES ALL FULL DELEGATES REGISTRATION INCLUDES** Entry to all conference sessions Entry to trade exhibition & poster area Morning/afternoon teas and lunches during the event 1 x Conference Dinner ticket Final Program and Abstract Book 1 x Conference Bag ** One day and full time student delegates are not entitled to the inclusive Conference Dinner ticket; however they can purchase a ticket at the guest rate of $115.00 per ticket. FEES On or Before 25.10.13 After 25.10.13 Member* $895.00 Non-Member $1,095.00 Full-Time Farmers/Academics $550.00 Full-Time Students** $350.00 Speakers Full Registration $520.00 One Day Registration** $590.00 Technical Site Tour $130.00 $995.00 $1,195.00 $550.00 $350.00 $520.00 $690.00 $130.00 * Member is classified as a staff member or financial member of Bioenergy Australia ** Price does not include a ticket to the Conference Dinner REGISTRATION BROCHURE 26 November 2013 Crowne Plaza pick up at 1530 and transfer to Sydney Airport by 1900. 27 November 2013 Drop off at Sydney Airport by 1900, following the Conference Site Tour on Wednesday 27 November. ACKNOWLEDGEMENT Registrations will be acknowledged via email with confirmation of your requirements according to your registration form, together with a tax invoice receipt. Bookings will only be confirmed when payment is received. METHOD OF PAYMENT Please pay online using a credit card, either a MasterCard, Visa or American Express (please note Diners is not accepted). CANCELLATION POLICY All cancellations or alterations should be put in writing to the Bioenergy Australia 2013 Conference Secretariat. Please note any accommodation room nights cancelled within 35 days of arrival will incur a 100% cancellation fee. If cancellation is received in writing: By 18 October 2013: $100.00 cancellation fee will apply By 1 November 2013: 50% of monies paid After 1 November 2013: no refund of monies paid www.bioenergyaustralia.org 11