Business Excellence STAR Recognitions – 2015: Large Organization
Background:
CII has been evangelizing the adoption of Excellence frameworks in the Indian Industry for over 2
decades. In order to recognize Excellence in specific functions having high maturity practices, CII-IQ is
bringing out a platform to showcase such Organizations through this initiative.
Objective:

Recognizing Organizations for Excellence in People, Customer & Operations Management with
high maturity practices
Recognition Levels:

All Participants crossing the threshold scores (Decided by CII-IQ) are eligible for the
recognitions

Highest scoring Organizations get recognitions for
and Themes on the Awards Nite

The 2nd & 3rd Runner up get recognized as Emerging Leaders in the respective categories
and Themes on the Awards Nite

All other participating Organizations get recognized as Promising Practitioners in the
respective categories and Themes on the Awards Nite
BE STAR RECOGNITIONS -2015
Leadership in the respective categories
Guideline Document
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Recognitions of the Different Categories will be announced on 5th November 2015 on the Award Nite at
the National Quality Summit, the flagship event of CII-Institute of Quality.
Process and Recognitions
Process Details:
Recognitions
Receipt of Filled in Application and Self
Assessment Questionnaire* at CII-Award
Secretariate on or before 31 August
Assign Assessment Team
(2 Assessors)
Onsite Assessment
(2 Days)
Leader
(Category wise)
Feedback Presentation
to the Applicant
Emerging Leader
(Category wise)
Promising Practitioner
(Category wise)
Final Report to CII Award Secretariate by
Assessment Team
Announcement of Recognitions
(National Quality Summit)
*Note: Please Refer the Self Assessment Questionnaire for broad topics in each theme
Assessment Criteria
Assessment is done to understand the maturity level of Practices and associated results of the
function, broadly covered in the Self Assessment Questionnaire of the respective theme.
Scoring will be done on a 500 Point scale, with 250 Points each for Practices and Results.
The assessment will be done based on the guidelines of RADAR-EFQM Excellence 2013 for
Enablers and Results.
BE STAR RECOGNITIONS -2015
Guideline Document
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How to Apply

Last date for the filled in Application along with fee to CII-IQ BE Secretariate is 31 August 2015
(Details: Contact n.deep@cii.in 98453 53135). The filled up Self Assessment questionnaire of the
theme applied for can be sent in either hard / Soft copy.

CII–IQ BE Secretariate will assign an experienced 2 member assessor team and communicate to
the applicant within two weeks from the date of receipt of application for finalizing mutually
acceptable dates with the site visit dates concluding before Oct 20th 2015.

Applicant to make a presentation at site covering the overview of the Organisation, History,
Products / Services, Customers, Employee strength, Technologies, Production/ Service
Processes along with results in the areas as under.

Assessors will walk the associated process of the theme applied for and the results. Concerned
Stakeholder interactions may also be planned by the Assessors to validate their findings.

The Assessors will also share their feedback with the Applicant on Day 2 on the areas of strengths
and areas of Improvement.
* Kindly note that the Assessors will take the filled in self assessment Questionnare of the
applicant as an input but will arrive at their own findings and scores. Assessor findings and
scoring will be final.
*While the parameters listed may not be exhaustive, it may be noted that these are generic in nature. In
case of any Industry / Sector using a different metric, they can communicate the same to the
Assessment team. Also, the indicators listed are minimal. Organizations are free to showcase all
relevant parameters beyond the listed minimum.
Assessment Duration:
Two Days at the Organisation by two Assessors including, Process walk through, Data verification,
Interactions with the respective stakeholders*
*the actual number of days and team size can vary depending on the size and complexity of the Applicant organisations
Assessment Feedback:
o
Feedback Presentation covering Key Strengths and Key Opportunities for Improvement on the
theme being assessed will be provided by the team
BE STAR RECOGNITIONS -2015
Guideline Document
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Post Assessment Support:
o
CII Supports the Organisation on Implementation of the Action plan for scaling further heights in
the Excellence Journey. This service can be availed through mutually agreed terms and conditions
between Organisation and CII.
Application Fee:
Assessment fee in INR based on Turnover (Fee per theme)
o
100-499 Crores (INR)
: 1,00,000 (INR) + Applicable Taxes
o
500-999 Crores (INR)
: 1,50,000 (INR) + Applicable Taxes
o
Above 1000 Crores (INR)
: 2,00,000 (INR) + Applicable Taxes
Payment can be made through NEFT/ RTGS, for which necessary details will be provided by CII on
request. Alternatively, Cheques / Drafts can also be made in favour of “CII Institute of Quality”, payable
at Bangalore,
Other Terms & Conditions:
o
Applicant to bear the cost of economy Air travel (e mail e tickets) along with arranging the Assessor
accommodation in a 4 star hotel / equivalent guest house if applicable. Outstation local travel if any
incurred, to be reimbursed to the Assessors directly. All bills including boarding and lodging to be
settled directly by the Applicant. Local travel arrangement by the Applicant.
Registrations and Queries, please contact
K. R Shivakumar
Principal Counsellor
k.r.shivakumar@cii.in +91 9980565367
P.M Krishnan
Principal Counsellor krishnan.pm@cii.in
+91 9632661888
N Deep
Director
+91 98453 53135
n.deep@cii.in
Business Excellence Desk,
CII Institute of Quality (CII-IQ),
The KN Shenoy Centre
Confederation of Indian Industry
Near Bharat Nagara II Stage , Magadi Main Road ,Bangalore -560 091
Web: www.cii-iq.in
BE STAR RECOGNITIONS -2015
Guideline Document
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