Medical Unit Heads Quick Reference & Contacts Guide
Monash Care – The Mental Health & Wellbeing Strategy for MONASHDOCTORS
Making it easier to seek help so “No Monash Doctor will struggle in silence”
August 2015
As part of the MonashCare initiative, this quick reference & contacts guide has been developed to support Medical Unit Heads by
outlining available avenues and resources to seek help and support for their medical staff, making it easier to seek help so “No
Monash Doctor will struggle in silence.”
Know of a resident, trainee, or a colleague that needs support?
If you have or know of a junior doctor or colleague in need of help, please don’t hesitate to contact or refer them to the
Wellbeing Officer or any of the supports listed.
Wellbeing Officer
Rosemary McKemmish
rosemary.mckemmish@monashhealth.org m: 0427 409 310
http://monashdoctors.com/wellbeing-officer/
Peer Supporters
Contact details available at
http://monashdoctors.com/jms-peer-support-program/
Medical Education Officers
Alana Gilbee
alana.gilbee@monashhealth.org
(Interns & HMOs)
Ph. 9594 3743
E: mededucation@monashhealth.org
Directors of Clinical Training Monash Sector:
Dr Sally Ayoub sally.ayoub@monashhealth.org
(Monash Doctors Education)
Dr Shanon Jarvis shanon.jarvis@monashhealth.org
SE Sector:
Dr Sheila Bryan sheila.bryan@monashhealth.org
Dr Dean Everard dean.everard@monashhealth.org
Directors Medical Services
Paediatrics:
Dr Rob Roseby robert.roseby@monashhealth.org
Professional Development:
Dr Ranjana Srivastava docranjana@gmail.com
Medical Director:
Dr Christina Johnson christina.johnson@monashhealth.org
Operational Director:
Dr Deb Kiegaldie debra.kiegaldie@monashhealth.org
Dr Anjali Dhulia anjali.dhulia@monashhealth.org
Ph. 9594 2741
Dr Tony Kambourakis tony.kambourakis@monashhealth.org
Mobiles via
Chief Medical Officer
Prof Erwin Loh erwin.loh@monashhealth.org
Switchboard
Monash Doctors Workforce
Richard Nasra
richard.nasra@monashhealth.org
Ph. 9594 2750
Denise Alister
denise.alister@monashhealth.org
E: medsupport@monashhealth.org
People Assist Program
Converge International – Ph. 1300 687 327
http://intranet.southernhealth.org.au/healthyopportunities/employee_assistance.htm
HR Advice line
Ph. 9265 2724
E: hradvice@monashhealth.org
External resources
http://monashdoctors.com/wellbeing-resources/
Victorian Doctors Health Program (VDHP) – Ph.(03) 9495 6011
Perinatal Anxiety and Depression Australia (PANDA) - Ph. 1300 726 306
beyondblue – Ph. 1300 224 636
AMA Victoria Peer Support Service – Ph. 1300 853 338
Black Dog Institute - http://www.blackdoginstitute.org.au/
Relationships Australia - http://www.relationships.org.au/ Ph: 1300 364 277
Family Relationship Online - http://www.familyrelationships.gov.au/ Ph: 1800 050 321
Lifeline - http://www.familyrelationships.gov.au/ Ph: 1800 050 321
Your General Practitioner
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MonashCare Wellbeing Officer
In recognition of the fact that doctors need particular
support, Rosemary McKemmish was appointed as the
Monash Doctors Wellbeing Officer.
The Monash Doctors Wellbeing Officer acts as an advocate
for our junior medical staff and is an important contact and
triage for those JMS who may be experiencing workplace or
other stressors. The Wellbeing Officer also raises the profile
of the importance of mental health and wellbeing for all
Monash Doctors by working closely with those JMS who
need support to:
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•
•
•
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Provide confidential support to the JMS as much as
possible, without stepping into an area of
counselling the Doctor
Facilitate time off if required, and arrange cover
Liaise with Units/Departments about vacancy
Act as a referral service for the Doctor to internal &
external support services
Notify the Directors of Clinical Training (DCTs),
Medical Education Officers (MEOs); and, Directors
Medical Services (DMS) who can provide additional
support.
Contact Rosemary McKemmish P: 0427 409 310
E: rosemary.mckemmish@monashhealth.org W: http://monashdoctors.com/wellbeing-officer/
Peer Support Program
This is a program for Junior Medical Staff (JMS) support
provided by a trained group of JMS from a range of
programs & disciplines in all year levels who volunteer their
time to give something back to their Monash Health
colleagues.
The Peer Supporters provide an empathic ear to a Peer who
could be struggling with a personal, training, work, health or
other problem and helps them work through the problem
and arrive at practical options for resolving it. The outcome
of the interaction may be that the Peer is empowered to
address the issue or a referral is made to an appropriate
service for further management. So far we have trained 40
Peer Supporters who all received a 3-hour training session to
make them ready to offer Peer Support. These Peer
Supporters are supported in their role by 8 Coaches who are
senior doctors and nursing staff who have undergone 2-day
training.
To view the list of Peer Supporters, go to: http://monashdoctors.com/jms-peer-support-program/
Medical staff can contact the Peer Supporters directly and confidentially via the webpage, which provides contact details for each
Peer Supporter.
Perinatal Support Program
Parental Leave guide and support tools for Senior Medical Staff and Unit Heads
As part of the MonashCare Perinatal Support initiative,
Monash Doctors has developed a Parental Leave & Return to
Work guide for senior medical staff and Unit Heads.
The guide clarifies the process and required documentation
to be obtained and completed, and also includes a list of
support tools such as forms; letter templates; and, a
checklist for Unit Heads & SMS to use.
Click here to access the Parental Leave guide and checklist.
Unit Heads & medical staff are encouraged to use this guide
and the supporting tools when meeting and discussing
parental leave and return to work plans.
Further information contact: Richard Nasra richard.nasra@monashhealth.org or go to the Perinatal Support webpage
http://monashdoctors.com/perinatal-support/
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Women in Medicine Program
To inspire, encourage and support our Women in Medicine to achieve their full potential
The Women in Medicine initiative includes a range of
strategies aiming to build a culture of equal opportunity for
all at Monash Health. This includes a training and support
program.
A snapshot of the Women in Medicine strategy is provided
below.
The initiative focuses on career planning, leadership,
coaching and mentoring opportunities for women in
medicine as well as strategies to change culture and to
increase leadership opportunities.
To view the brochure, click here
To view the short video, click here
Further information contact: Dr Anjali Dhulia anjali.dhulia@monashhealth.org or go to the Women in Medicine webpage
http://monashdoctors.com/women-in-medicine/
Intern Mentoring Program
To help navigate the exciting, yet at times confronting,
transition from medical student to junior doctor is the
Monash Doctors Intern Mentoring Program.
Intern mentors are volunteers from the senior medical staff
at Monash Health. They take a special interest in the
professional development of junior doctors and provide
guidance & support.
Some things a mentor can help with include:
•
Career development & satisfaction
•
Workload & work/life balance
•
Personal/family issues
•
Professionalism
•
Staff interactions or conflict resolution
•
Communication issues
•
Clinical issues
Confidentiality is critical for the success of the mentoring
program. The mentors take this responsibility seriously and
will not share specific details of these discussions with
anyone else without permission except in exceptional
circumstances.
Further information contact: Medical Admin Registrar - Michael Kirk michael.kirk@monashhealth.org or
go to the Intern Mentoring Program webpage http://monashdoctors.com/intern-mentoring/
Bullying, harassment and inappropriate behaviour
What to do & who to contact
There is zero tolerance to workplace bullying, harassment
and inappropriate behaviour and such behaviour should be
reported immediately.
Staff need to be reassured that if they witness, or are the
subject of, inappropriate workplace behaviour, they can:
1. If they feel comfortable to do it, and only if they
feel safe enough to do so, firmly ask the person
exhibiting the behaviour to stop.
2.
Report the matter as soon as possible via telephone
(03 9594 2741 or mobiles via Switchboard) or email
to:
a. Dr Anjali Dhulia, Director Medical Services
(e: anjali.dhulia@monashhealth.org); or,
b. Dr Tony Kambourakis, Director Medical Services
(e: tony.kambourakis@monashhealth.org); or,
c. Prof Erwin Loh, Chief Medical Officer
(e: erwin.loh@monashhealth.org).
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People Assist Program
This FREE service for staff provides short term one on one personal coaching or counselling. The service is available in the
following streams; Employee Assistance Program (EAP), Conflict Assist; Career Assist, Manager Assist and now Lifestyle Assist as
well as a People Assist Portal, which contains helpful information with free health and wellbeing tip sheets.
To access the People Assist Portal, go to: http://www.convergeinternational.com.au/client-login/eap-portal-login. The username
& password for the service are both monashhealth
To watch a short video click here.
To access the People Assist Program please call: 1300 687 327 (or 1300 OUR EAP)
If you have a query contact Gaynor Henderson on 9265 2703 or via email gaynor.henderson@monashhealth.org
HR Advice Line
Contact the People & Culture department for advice and support on Ph. 9265 2786 or hradvice@monashhealth.org
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