SETTING UP YOUR MAC
 Plug the AC adapter into the left side of your
Mac
 Please wait for the instructor to begin
 Leave your lid closed and do not turn the machine on

SETTING UP YOUR MAC




Press the power button – top right corner of your notebook
Select English language
Select United States
Select U.S. Keyboard
 Select “Continue” to skip selecting your Wi -Fi network

Click “Ok” – “Are you sure you do not want to setup your
WiFi network”

Click “Continue” and do not transfer data to the Mac

SETTING UP YOUR MAC
 Agree To Terms and Conditions

CREATE MAC ACCOUNT

 Available throughout campus
 Wired
 Wireless
 airfalcon – notebook and most mobile devices
 bguest – visitors
 gamefalcon (gaming consoles - dorms only) please fill out form located on – https://www.bentley.edu/offices/clientservices/gamefalcon-registration
Classroom Network Control System
Faculty can manage your network access in the classrooms

CONNECTING YOUR MAC TO THE
WIRELESS NETWORK
 Click Wi-Fi symbol top right
 Click on “airfalcon”
 Enter “Username and Password”
 Select “Join” and then “Continue” to authenticate airfalcon using your network credentials
 Enter Password to confirm changes to your Certificate Trust
Settings using your machine credentials

CONNECTING YOUR MAC TO THE WIRED
NETWORK
 Turn Wi-Fi Off
 Connect the ethernet cable with the dongle to the right side of your Mac

TECHNOLOGY RESOURCES
@ BENTLEY
 “Real World” experience in 8 high tech labs
Trading Room, User Experience Center (UXC) , Center for
Languages & International Collaboration, Center for
Marketing Technology, ACELAB, CIS Sandbox, Media &
Culture Lab and Studio
 State of the art Library
More than 100 accessible computers, 24 group study rooms, on-line study room reservations, interlibrary loan program, library chat, etc
 On-line resources 24x7
Library Databases, Blackboard, Campus Calendars, myBentley, Infor (work orders), e-mail, Bentley Link and more!
 Hybrid classrooms
Podium PC, Video Projector, Smartboard technology, controlled lighting, notebook connection, wireless, etc. in every classroom!

TECHNOLOGY RESOURCES
@ BENTLEY
 Mobile Computing Program– 30 years and still going strong!
One to One, latest technology, and now choice!
 Support 7 Days a week
On-site hardware repair (M-F), loaner notebooks, Computing
Services Desk and more!
 Falcon card is more than just an ID
Meal card, building access, printing, laundry, and vending
 Print from anywhere on campus (color too!)
Retrieve from print stations located throughout library and student center
 Fast and secure wireless/wired technology covering the entire campus

Mac OSX Mavericks 10.9
Microsoft Office 2011
Safari
Chrome
Firefox
Sophos Antivirus
FileZilla
Java

Yoenis Cespedes
Short Name cespede_yoen
Email Address cespede_yoen@ bentley.edu
Bentley ID
01234567
•Bentley Link
•Blackboard
•MyBentley
• Your notebook and public computers
• Falcon Card
• Library
Resources
• Outlook E-mail
• Work Order
Requests without the @ symbol
•Only in IE

 E-mail, Calendar and Contacts
 Use Outlook Web Access ( owa.bentley.edu
) when away from your notebook and on handheld devices
(i.e. tablet and smartphones)
 500 mb
 Available offline
Cached Mode
 Bentley Global Address Book
Listing of all faculty, staf f and students

 Click on Outlook Icon
 Click “Ok” to access your contacts
 Enter your personal information – click “Continue”
 Click “Yes” to Keep Office for Mac up to date
 Click “No” to Join The Customer
Experience Program
 Click “Continue” then “Done”

GETTING CONNECTED: SET UP BENTLEY
E-MAIL
 Make Outlook the default
 Click “Add Account”, then select “Exchange
Account”
 Enter your E-mail address, network User name and Password
 Click “Add Account”
 Close window

APPS.BENTLEY.EDU
 A portal that contains software applications that you may need for your classes
 Excel 2013 for IT 101
 Access 2013 for CS150

 Bookmark blackboard.bentley.edu or click on Blackboard within
MyBentley
 Single on-line location for your course materials (homework assignments, syllabus, collaboration, etc.)
 When you enroll in a class via myBentley self -service it will automatically enroll you in Blackboard within 24 hours
 Majority of faculty use Blackboard. If you do not see a course, check with your professor
 Blackboard username is your Bentley short name (i.e. cespede_yoen )

 Print from anywhere on campus
 Select either “Falcon Print” or
“Falcon Color Print”
 Pick up your document within 48 hours at multiple stations in the library or student center (B/W only)
 $40 annual printing allowance
Printing Costs/page
Black/White:
$0.05 single-sided
$0.045 double-sided
Color:
$0.24 single-sided,
$0.23 double-sided
Log in to my.Bentley.edu
to check balance or replenish funds

N O T E : T H E M : D R I V E I S O N LY AVA I L A B L E W H E N C O N N E C T E D TO T H E
N E T WO R K
500 MB
Backed up nightly
Accessible through
Computer icon
Great place for important academic documents
Map the ‘M’ Drive:
Type Command + K
NOTE: The M:Drive is ONLY available when connected to the network

N O T E : T H E M : D R I V E I S O N LY AVA I L A B L E W H E N C O N N E C T E D TO T H E
N E T WO R K
Add server address: smb://stufile01.gold.ad.bentley.edu/shares$/[your shortname]
 Click ‘+’ to store the server address in favorites
 Click Connect

N O T E : T H E M : D R I V E I S O N LY AVA I L A B L E W H E N C O N N E C T E D TO T H E
N E T WO R K
 When prompted for credentials,
 Username is blue\[your shortname]
 Password enter your network password
 Check “Remember this password in my keychain

GETTING CONNECTED: M: DRIVE
N O T E : T H E M : D R I V E I S O N LY AVA I L A B L E W H E N C O N N E C T E D TO T H E
N E T WO R K
 Your ‘M’ Drive will now appear in your finder :

GETTING CONNECTED: WEB BROWSERS
 Web browsers are 3 rd party applications which can sometimes lead to inconsistencies in compatibility with websites and web apps.
 Some applications such as Blackboard perform better using Mozilla Firefox and/or Google Chrome. The work order request system can only work using IE
 If you are experiencing issues in a particular application, please try using a different browser before contacting the
Bentley Help Desk

 Manufacturer Warranty
 Notebook has a 3-year warranty through a third party insurer
 Defects and parts failure
 Primary (internal) batteries are covered for 1-year only – failure code required for replacement
 Non-Warranty - Accidental Damage Protection
 For all covered instances of non-warranty (physical) damage you will be billed a responsibility fee of $25 or $100
 If not covered you will be billed the full cost of the repair
If you (or someone else) makes a repair– voids warranty

You are responsible for damage/theft (whether or not it is caused by you, another person or an external condition).
If your notebook is stolen, contact your local police or the Bentley Police department when on campus within 24 hours and provide them the serial number.
– For Bentley Police, they will forward the report to Computing
Services.
– For local police, you must bring a paper copy of the report to
Computing Services.
A responsibility fee of $750 (lost/stolen) will be charged to your account. You will receive a replacement notebook once the charge has been paid.

Accidents do happen so protect your files!
 The Computer Services
Desk does not backup data.
 Create a schedule for backups (monthly, weekly, daily)
 Good locations for backup:
 M: drive
 Cloud
 External HDD
 Flash drives
Client Services recommends backing up data on a regular basis

 Apple updates are not managed. If you upgrade without a notification from Client Services, there may be applications and functionality that no longer works – e.g. network printing
 Bentley does not support personal applications. Your Apple
ID is your own. You must contact Apple directly if you have issues with your Apple ID or associated applications.

 Bentley utilizes Sophos Endpoint Security
 Works behind the scenes with real -time protection
 Updates definitions every 10 minutes
 Protection off-campus as well with updates coming from sophos.com
 Please do not install a second anti -virus application, it will conflict with Sophos

 Viruses and malware may be associated with activities you do on websites
 Never open unexpected e mail attachments, videos or other links
 Keep your trusted applications such as Foxit,
Sophos, Windows updated
 Confirm other software updates or installs by contacting the Computing
Ser vices Desk
 Before you agree to install a third party application read what “other” applications (ex. toolbars and free trial software) or spyware may be included that cause performance and security issues.

LIBRARY BOTTOM FLOOR
Available 7 days a week to help you with any technology related questions or problems
How to get help:
 Visit us in the lower level of the library
 Call us at 781.891.3122
 E-mail us at helpdesk@bentley.edu
Common services provided:
 Answer basic software questions
 Troubleshoot hardware problems
 Diagnose and repair hardware
 Loaner program
 Reset passwords
 Connect personal devices to the network
 Provide driver and software updates

 Hardware and software repairs on non-Bentley computers and personal devices, e.g. Smartphones or tablets
 Data back-up or data recovery
 Hardware and Software support for gaming consoles
 Set-up and installation of multi-device integration
 Chromecast and other wireless streaming devices
 Support for printing to personal wireless printer
 Installation/training for software applications
(Bootcamp)

ALMOST DONE!!
1. Before you leave make sure you have the following:
 AC adapter and cord
 A network cord
 Dongles
2. Zip up your backpack
3. Once you leave the room, the assumption is you have everything and your computer is working properly.
4. You will receive an email from the Computer Resource
Center indicating that the computer was signed out to you. Please keep this email

Thank you for your time and attention and good luck at Bentley! Don’t forget to bring your notebook to your IT101 class!
**Please leave network cord on the desk**