HCC Institutional Effectiveness -2008-2009 Plan
Bookstore
Doris Garner and Joy Clippard Co-Managers
Purpose: Our mission is to efficiently and effectively provide our community’s diverse requirements needed for the realization of their academic
goals through the ordering and distribution of college texts and materials, convenience products, and service contributions while incorporating an
environment of friendly service and competitive prices.
Goal: To manage the Bookstore and central store effectively while providing needed services to students, faculty, and staff.
Inst. Goal: V. To assure effectiveness in instructional programs, support services, and administrative processes.
Goal
To manage the
Bookstore and
central store
effectively while
providing needed
services to students,
faculty, and staff.
Inst
Goal
V
Objectives
Good cash
management will
be applied to the
operations of the
Bookstore and
central store while
also providing
needed books,
supplies, and
services.
Strategy
Bookstore will be
run in an efficient
manner according to
state policy.
Est. Cost
Provide adequate
inventory of books
and supplies needed
by students, faculty,
and staff.
$650,000
Assessment
Criteria
The annual financial
audit will reveal no
findings related to
Bookstore or central
store.
Inventory control
reports will show that
adequate books and
supplies are being
purchased for resale.
Findings
There were no
negative findings
in annual audit.
Adequate books
and supplies were
provided.
Action
Plan
Required
Y/N
N/A
Y
Goal
Inst
Goal
Objectives
Provide a minimum
of $30,000 from
Bookstore for
student
scholarships.
Strategy
The money allocated
for student
scholarships will
come from
Bookstore profits.
Est. Cost
$30,000
Provide on-going
training in
management of
college Bookstore
Associate Managers
will rotate attending
the national college
bookstore
conference each
year.
$2,000
Assessment
Criteria
The annual report
will show that
$30,000 was
allocated for student
scholarships.
Associate Manager
will attend
conference and make
a report to Vice
President of
Administrative
Services.
Findings
The annual report
reflected the
allocation of
$30,000 for
student
scholarships.
Associate manager
attended the
national bookstore
conference and
reported back to
the Vice President
of Administrative
Services.
Action
Plan
Required
Y/N
Y
Y