HELP Matriculation Centre
Foundation in Arts and Foundation in Science
Program Handbook
2012
BZ-2, Pusat Bandar Damansara
50490 Kuala Lumpur
603-2094 2000
www.help.edu.my
The provisions of this publication are not to be regarded as an irrevocable contract between the students and
HELP. The university reserves the right to change any provision or requirement at any time. The university reserves the right to make changes of an editorial nature to correct or amend the text of this program handbook.
The conditions outlined in this Program Handbook refers to the HELP University’s own programs unless otherwise
mentioned. All programs conducted by HELP University with its partners shall be subjected to the terms and conditions stated by the partners. In the absence of certain terms and conditions by the partners, HELP University’s
terms and conditions shall prevail.
Updated: 3 Jan 2012
3.30 pm
CONTENTS
ADMINISTRATION......................................................................................................................................... 4
1
GENERAL INFORMATION ........................................................................................................... 16
1.1
1.2
1.3
1.4
1.5
THE UNIVERSITY ................................................................................................................................ 16
VISION, MISSION & VALUES .............................................................................................................. 18
TEACHING PHILOSOPHY & PEDAGOGY ............................................................................................... 18
QUALITY ASSURANCE ........................................................................................................................ 19
ACCREDITATION................................................................................................................................. 19
2
ADMISSION ..................................................................................................................................... 20
2.1
2.2
MALAYSIAN STUDENT ADMISSION PROCEDURE ................................................................................ 20
INTERNATIONAL STUDENT ADMISSION PROCEDURE .......................................................................... 21
3
FINANCIAL INFORMATION........................................................................................................ 23
3.1
3.2
3.3
3.4
3.5
FINANCIAL REQUIREMENTS................................................................................................................ 23
FEES ................................................................................................................................................... 26
GENERAL GUIDELINES FOR SUBJECT ENROLMENT & PAYMENT/FEE REFUND POLICY* .................... 27
GENERAL GUIDELINES FOR SUBJECT ENROLMENT & PAYMENT/FEE REFUND POLICY –HELP
UNIVERSITY PROGRAMS - SHORT SEMESTER ..................................................................................... 28
SCHOLARSHIP, STUDY AWARDS & FINANCIAL ASSISTANCE .............................................................. 29
4
ACADEMIC POLICIES AND PROCEDURES .............................................................................. 30
4.1
4.2
4.3
4.4
4.5
4.6
ACADEMIC REQUIREMENTS................................................................................................................ 30
SUBJECT REGISTRATION REGULATIONS ............................................................................................. 31
MALAYSIAN QUALIFICATIONS AGENCY (MQA) REQUIREMENTS ...................................................... 36
EXAMINATIONS .................................................................................................................................. 38
SPECIAL CONSIDERATION REGULATIONS ........................................................................................... 50
GRADING ............................................................................................................................................ 53
5
GENERAL POLICIES AND PROCEDURES ................................................................................ 56
5.1
5.2
5.3
5.4
5.5
5.6
5.7
5.8
5.9
5.10
5.11
5.12
5.13
5.14
5.15
5.16
CHANGE OF ADDRESS ........................................................................................................................ 56
CODE OF CONDUCT ............................................................................................................................ 56
COPYRIGHT ........................................................................................................................................ 58
DRESS CODE ...................................................................................................................................... 59
DRUGS & POISONS ............................................................................................................................. 59
GAMING ............................................................................................................................................. 60
HEALTH & SAFETY............................................................................................................................. 60
HELP UNIVERSITY’S LIABILITY......................................................................................................... 61
RACIAL DISCRIMINATION POLICY ...................................................................................................... 61
SEXUAL HARASSMENT POLICY .......................................................................................................... 61
SMOKING POLICY ............................................................................................................................... 64
STUDENT DEBT POLICY ...................................................................................................................... 64
STUDENT IDENTIFICATION CARD ....................................................................................................... 64
TRANSFER POLICY ............................................................................................................................. 64
WITHDRAWAL POLICY ....................................................................................................................... 65
INACTIVE PERIOD ............................................................................................................................... 66
6
STUDENT SERVICE ....................................................................................................................... 68
6.1
6.2
6.3
6.4
6.5
6.6
6.7
6.8
6.9
6.10
DEPARTMENT OF STUDENT AFFAIRS .................................................................................................. 68
INTERNATIONAL STUDENT SERVICES ................................................................................................. 70
COUNSELLING SERVICES .................................................................................................................... 73
ACCOMMODATION ............................................................................................................................. 75
PARKING ............................................................................................................................................ 76
SECURITY ........................................................................................................................................... 76
STUDENT PORTAL – MYPRIDE (ADMINISTRATION)............................................................................. 76
STUDENT PORTAL – MYACEL (ACADEMIC) ....................................................................................... 77
LIBRARY ............................................................................................................................................ 79
COMPUTER SERVICES ......................................................................................................................... 80
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7
FACULTY OFFOUNDATION STUDIES ................... ERROR! BOOKMARK NOT DEFINED.82
7.1
7.2
7.3
7.4
7.5
7.6
7.7
7.8
7.9
7.10
7.11
7.12
7.13
7.14
7.15
7.16
7.17
7.18
INTRODUCTION TO HELP MATRICULATION CENTRE .......................................................... 83
FOUNDATION IN ARTS ................................................................................................................. 80
FOUNDATION IN SCIENCE......................................................................................................... 805
ADMISSION INFORMATION ...................................................................................................... 807
ENGLISH REQUIREMENTS ........................................................................................................ 808
EXEMPTION PROCEDURES ....................................................................................................... 808
TUITION FEES ............................................................................................................................... 809
ACADEMIC SEMESTERS ............................................................................................................ 809
CLASS ATTENDANCE ................................................................................................................... 90
MALAYSIAN QUALIFYING AGENCY SUBJECTS ATTENDANCE REQUIREMENTS .......... 90
TIME FRAME FOR COMPLETION OF PROGRAM...................................................................... 90
EXAMINATIONS ............................................................................................................................ 90
LIST OF SUBJECTS OFFERED ...................................................................................................... 92
SUBJECT DESCRIPTION................................................................................................................ 93
EXTRA CURRICULAR ACTIVITIES ............................................................................................. 97
HMC SIGNATURE MODULES....................................................................................................... 98
STAFF LIST ...................................................................................................................................... 99
INFOMRATION ON DEGREE ROUTES ...................................................................................... 106
Page | 3
Administration
Datin Chan-Low Kam Yoke
BA Hons, DipEd, MEcon (Malaya), Dip in Lib Science (Canberra), ALAA, Hon DBA (UEL),
Hon DEd (CSturt), Officier de l'Ordre National du Merite (France), Hon DUniv (Queensland)
Group CEO and Co-Founder
Datuk Dr Paul Chan Tuck Hoong
BA (Econ) Hons, MEcon (Malaya), MA (McMaster), PhD (ANU), Hon DLitt (Oxford Brookes),
Hon DBus (CSturt)
Vice Chancellor and President, Co-Founder
Dr Khong Kim Hoong
BEcon Hons (Malaya), MPIA, MA, PhD (Pittsburgh)
Deputy Vice Chancellor (Academic)
Dato Dr Zakaria Bin Haji Ahmad
BSocSc (Pol Sc) (Singapore), MA (McMaster), PhD (MIT)
Deputy Vice Chancellor (Research)
Dr Choong Yeow Wei
BA (Econ) Hons, Post Grad Dip in CompSc, MCompSc (UM), PhD (Cergy-Pontoise), AMIM,
Chevalier de l’Ordre des Palmes Académiques (France)
Vice President
Dr Goh Chee Leong
BA (Psych) First Class Hons, PhD (Otago)
Vice President / Dean of Faculty of Behavioural Sciences
Dr Rozilini Mary Fernandez-Chung
LLB Hons (Cardiff), MEd (Deakin), CLP, DEd (Leicester)
Vice-President / Associate Professor
Mr Adam Chan Eu-Khin
BA (Adelaide), MA (Comm Mgmt) (UniSA)
Executive Director of Corporate Planning and Investor Relations
Mr Lim Hock Chye
LLB Hons (London), CLP
Group Director of Strategic Planning & Corporate Affairs
Page | 4
Ms Vivian Leow Siow Ping
Dip Bus Studies (HELP University College), BBus (USQ)
Registrar
Mr Soong Mun Wai
BA (Malaya), ALA
Librarian
Ms Fiona Woo Yoke Fong
Dip Bus (HELP), BBus Studies, MBA (CSturt)
Director of Group Marketing & Business Development
Ms Ong Soo Ping
CPA (M), CA (M), BAcct Hons (UUM)
Financial Controller
Dr Andrew Poh Sui Hoi
Dip Ed, BSc (UM), MEd (Pittsburgh), PhD (Toronto)
Dean of Faculty of Education / Director of the Centre for Teaching & Learning / Senior Lecturer
Mr Dhanesh Balakrishnan
LLB Hons (London), CLP, MBA (CSturt), LLM (UKM)
Dean of Faculty of University Foundation Studies
Ms Vasantha Punniamoorthy
LLB Hons (London), CLP, LLM (UKM), Advocate & Solicitor (High Court of Malaya)
Dean of Faculty of Law and Government
Dr Yap Kim Len
CA (M), BA (Acct) Hons (Preston Polytechnic), MA (Intl Bus & Intl Fin Mgmt) (Reading), PhD
(Otago), CPA (Australia), PA
Dean of HELP Graduate School
Dr Adrian Ernest Hare
BPhil (Edu/TEFL) (Birmingham), MA (App Linguistics) (Essex), PhD (NUS)
Head of Department of English / Senior Lecturer
Ms Ajinder Kaur
BA (English) Hons, MCorpComm (UPM)
Head of Department of Communication / Lecturer
Page | 5
Professor Dr Andelko Simic
Dip (Econ) (Belgrade), Grad Dip (Econ) (Novi Sad, Subotica), MEcon, PhD (Econ Sc) (Belgrade)
Head of the School of Hospitality and Tourism / Professor
Mr David Edwin Evans
BA (Bus Mgmt) (Jacksonville), MA (English) (North Florida)
Head of Department of American Degree Program / Senior Lecturer
Dr Frances Lee Moi Fah
BA (English) (Malaya), Postgrad Cert Ed, DipEd, MA (Psych Ed), PhD (London)
Head of Department of Education / Senior Lecturer
Dr James Nayagam
Dip (Labour Studies) (Oxon), BA (Econ) Hons (Sussex), MA (Rural Social Development)
(Reading), PhD (Malaya), MMEA, MMIM
Head of Department of Management and Economics / Senior Lecturer
Mr Kenneth Phun Thean Ming
BEd (TESL) Hons, MEd (Psych) (UM)
Head of Department of Psychology / Senior Lecturer
Dr Sien Ven-Yu
BSc Hons (London), MPhil(Comp Sc), PhD (Queensland)
Head of Department of Information Technology / Senior Lecturer
Mr Stephen Wu Ghee Kean
BSc (Econ) Hons (London), MSc (Fin Mgmt) (SOAS)
Head of Department of Business / Director of Centre for International Programmes
Dato’ Akhbar Haji Satar
MA (Criminal Justice) (Detroit), Certified Fraud Examiner,
Forensic Polygraph Examiner, AIBM
Director of the Institute of Crime and Criminology
Lt. Cdr (R ) Anthonysamy A/L Silvarajoo
Dip (Sports Mgmt) (UPM), KAT, AMN
Director of Student Affairs
Page | 6
Dr Chan Teng Heng
BSc Hons (UM), MBA (Aston), PhD (London)
Director of Business Development / Associate Professor
Mr Lawrence Chew Seng Chen
FCA (ICAEW), CA (M)
Director of the Centre for Applied Finance and Economics / Senior Lecturer
Ms Chris Cheong Ean Hwa
MBus & Industrial Mktg (Western Sydney)
Director of Department of Corporate Communication
Mr Eric Bryan A/L Anthony Amaladas
BA (Manitoba), MCounselling (HELP University College)
Director of CAREERSense and Centre for Workplace Performance and Learning
Ms Chow Sook Kew
BEc Hons (UM)
Director of Special Projects (Infrastructure)
Mr Daniel Han Yon Keng
Dip Agriculture, BSc (Agribusiness) (UPM)
Director of the Professional Sales Academy
Ms Jean Monteiro
Dip Ed, BA (English) (Malaya)
Director of Student Placement
Mr Lai Sin Siang @ Lai Shim Siong
Dip Ed, BAgricultural Sc Hons (Malaya)
Director of Chinese Education and Culture
Mr Loh Kok Wah
Cert (Teaching) (KPM), BA Hons (USM), MSc Ed (Indiana)
Director of Centre for Quality Assurance
Mr Steven Low Kong Yew
BAppSc (Comp) (La Trobe)
Director of Corporate Information Centre
Page | 7
Dr Grace Mui Yanchi
BEc (Macquarie), MBA (Deakin), PhD (Acct) (Queensland), CA (M), CPA (Australia)
Director of the Centre for Business Forensics / Senior Lecturer
Mr Shah Zarak Khan Bin Ashiq Hussain
BIT (Sc & Mgmt Sys) Hons (UKM), DIT (SAL)
Director of the Centre For Continuing Professional Development
Ms Christine Siew Pui Fun
BBus Studies, MBA (CSturt)
Director of Special Projects (Government Liaison)
Mr Jack Soo Fok Kiang
Director of Project Management
Mr Foo Kok Thye
BEcon Hons (Malaya), MBA (Hull)
Assistant Director, HELP Graduate School
Mr Aw Kong Hwee
BEcon Hons (UM)
Senior Manager, HELP Graduate School
Mr Lincoln Chua Eng Cheong
BA (Mass Comm) Hons (USM)
Senior Manager, Centre for Quality Assurance
Mr Peter Chan Yan Onn
CA (M), BCom (USQ), CPA (Australia), MBA (CSturt)
Senior Finance Manager, Bursary
Ms Mary Ann Chin Siew Yin
LLB Hons (Glamorgan), Cert Taxation, Dip Taxation (HELP)
Senior Manager, Exam Centre
Ms Josephine Chong Dee Peng
LLB Hons (City University of Hong Kong)
Senior Manager, Centre for International Programmes
Ms Dharshini Ganeson
Page | 8
Ms Lee Lai Mey
BEc Hons (UM), MBA (CSturt)
Senior Manager, Customer Marketing Department
Ms Nancy Lim Su Li
BBusStudies (Massey)
Deputy Registrar
Ms Renugha Ramamurthy
BScBA (Fin & Econ) (Southern Illinois)
Senior Manager, Human Resource Department
Ms Trilie Siow Tyi Yng
Dip Bus (HELP), Dip Mkt Research (MRSA), BBus (USQ), MBA (Mktg) (Leicester)
Senior Manager, Customer Marketing Department
Mr Tan Kheng Por
BA (Comm) Hons (UKM), MSc (Corp Comm) (UPM)
Senior Manager, Department of Business
Mr Vincent Tan Kian Cheong
Senior Manager, HELP Matriculation Centre
Ms Vijaya Lekshmi Nagappan
BSocSc (Econ) Hons (USM), MBA (Mktg) (ECU)
Senior Manager, International Student Services Department
Mr Yap Chen Leong
BA (Bus Admin) Hons (Northumbria), MEntrep (HELP)
Senior Manager, Customer Marketing Department
Mr Yogeswaran Muniandy
Dip Bus Studies, Grad Dip (Mgmt Studies) (Inst of Commercial Mgmt)
Senior Manager, Maintenance Department
Ms Suzila Majid
BHSc (Comm) Hons (IIUM)
Executive P.A. to the President
Page | 9
Ms Ann Vong Oi Fong
Cert (Teaching) (KPM), LLB (London), MBA (UNITAR)
Executive Assistant to the President
Ms Asha Nair Chandren
BEc (Econ Planning & Dev) (UKM)
Manager, Department of Corporate Communication
Mr Chou Chuan Sheng
Manager, Security and Transport Department
Mr Chuan Taik Wai
Dip Commercial Arts (MIA), MBA (CSturt)
Manager, InnoTech Centre
Ms Hazlinda Islakhuddin
Dip Bus Admin (ABE), BA (Bus Admin) Hons (Wolverhampton)
Manager, Department of Psychology
Mr Ricky Kua Soon Keat
BComp (Tasmania)
Manager, Corporate Information Centre
Ms Connie Lai Sok Chan
BBus (Mktg & Intl Bus) (La Trobe)
Manager, Corporate
Ms Lee Jue Ying
BPsych (Flinders)
Manager, Department of Psychology
Mr Lim Hua Chung
BA (Mass Comm) (Winona State)
Manager, Customer Marketing Department
Ms Lisa Ng Wan Yee
BCom Fin & Mktg (Curtin), MBus Studies (Kent)
Manager, HELP Graduate School
Page | 10
Ms Malliga A/P Selvarajah
B Bus Admin (Mktg) Hons (UPM)
Manager, Department of Management and Economics
Ms Mehrnoosh Bestar
MBA (CSturt)
Manager, Customer Marketing Department
Ms Naini Rosline Ibrahim
BSc Management (Southern Illinois)
Manager, Department of American Degree Program
Ms Serena Sinniah
BA (Psych & Rhetoric & Comm Studies) (Drake), MClinical Psych (UKM)
Manager, Centre for Psychological and Counselling Services
Mr Tan Lay Tong
Higher Dip (LCCI), AIA
Finance Manager, Bursary
Ms Tan Lee Yee
BSc (Comp Sc) (Campbell), MIT (CSturt)
Manager, Exam Centre
Ms Tee Siew Lai
PSC-LCC (Goon)
Senior Assistant Registrar, Registry
Ms Umavathi A/P Nagarajah
Dip (Professional Commercial), AdvDip (Bus Admin) (CMI)
Manager, Department of Law
Ms Vijaya Subramaniam
BA (Psych), LLB (Bharathiar)
Manager, Legal Unit
Mr Alexander Wan Kah Fai
BSc (Biotech) (UPM), MSc (Phil Sc & Sc & Tech Policy Studies) (Malaya)
Manager, Institute of Crime and Criminology
Page | 11
Mr Frodo Yam Chik Cheong
BSc (Campbell)
Manager, Department of Information Technology
Ms Yeow Mei Lyn
DipEcon, BSc (Econ) Hons (London), MBA (e-Commerce) (CSturt)
Manager, Corporate Information Centre
Ms Shereen Boey Oi Chie
BA (Bus Admin) Hons (UEL)
Deputy Manager, Centre for International Programs
Mr Al Cheong Wah Seng
Deputy Manager, International Student Services Department
Ms Magdalen Kuah Yin Yee
BSc (Psych) Hons (Upper Iowa)
Deputy Manager, Centre for Quality Assurance
Ms Emily Leong Yuet Meng
BSc (Food Sc) Hons (UKM)
Deputy Manager, Department of Business
Ms Mageswary Sellathurai
B Mgmt (Ballarat)
Deputy Manager, HELP Graduate School
Ms Natalie Kan
BSc (Mass Comm) (Bemidji State Uni)
Deputy Manager, Corporate
Ms Sivamalar A/P Sivapragasam
DipEcon (London), BA (Intl Bus Admin) Hons (Northumbria), MBA (CSturt)
Deputy Manager, Department of Law
Ms Suraya Saidin
HigherDip (Priv Secretary) (Stamford College)
Deputy Manager, Department of Business
Page | 12
Ms Annie Tang Suet Li
BA (Bus Admin) Hons (Hertfordshire)
Deputy Manager, Department of Early Childhood Education
Mr Ahmad Radin Bin Ahmad Bakri
BBus (UTS)
Assistant Manager, HELP Matriculation Centre
Mr Benedict Chan Seng Kuan
BBus Studies (CSturt)
Assistant Manager, Customer Marketing Department
Ms Dorothy Chen Yin
BA (English/ History) Cum Laude (Ohio Wesleyan)
Assistant Manager, Customer Marketing Department
Ms Chee Mee Lin
Assistant Manager, Exam Centre
Ms Happy Choo Kim Lan
BSocSc (USM)
Assistant Manager, School of Hospitality and Tourism
Ms Dayanithi Palsupramaniam
BA (BIT) Hons (Coventry)
Assistant Manager, Human Resource Department
Mr D Gerard Louis
BScEd (Math/Physics) Hons (Malaya), MSc (Guidance & Counselling) (De La Salle)
Consultant, CAREERsense
Mr Khoo Eng Sing
BBus (Intl Trade) (Victoria), MBA (Mktg) (Lincoln)
Assistant Manager, Customer Marketing Department
Ms Kimberly Leong Sook Yee
BSc (Psych) (Upper Iowa)
Assistant Manager, Centre for Workplace Performance and Learning
Page | 13
Mr Loh Kin Hoo
BA (Bus Mgmt) Hons (Northumbria)
Assistant Manager, Customer Marketing Department
Ms Selina Low Mei Yuet
Assistant Manager, Special Projects (Operations)
Mr Mohd Amir Syah Bin Baharudin
Assistant Manager, Department of Law
Mr Mohamed Zamri Bin Mohamed Nezuri
BSc (Comp) Hons (UTM)
Assistant Manager, Institute of Crime and Criminology
Ms Grace Ng Phin Chin
BBus (UTS)
Assistant Manager, HELP Matriculation Centre
Ms Norhanee binti Abdul Rahman
Assistant Manager, Exam Centre
Ms Norlasliti Binti Hassan
Dip (Secretarial Sc), B MassComm (Journalism) Hons (UiTM)
Assistant Manager, Department of Management and Economics
Ms Ooi Pei Jiu
BBus Admin (Banking & Fin) Hons (UTAR)
Assistant Librarian, Library
Ms Saw Sook Hoon
CA (M), CPA (Australia), BCom (Western Australia)
Assistant Manager, Bursary
Ms Sufarizan Binti Selamat
BBus Admin (HRM) Hons (UiTM)
Assistant Manager, Human Resource Department
Page | 14
Ms Michelle Tan May Yi
BMktg & Media (Murdoch)
Assistant Manager, Department of Business
Mr Tan Kok
Consultant, Special Projects (Operations)
Ms Sharlene Teh Yew Min
BCom (Acct) First Class Hons (UTAR)
Assistant Manager, Human Resource Department
Ms Grace Toh Moi Lin
BCom (Banking & Mktg), MIntlFin (Curtin)
Assistant Manager, HELP Matriculation Centre
Mr Wong Tuck Cheong
BA (UM), DipGerman (Goethe Inst), Cert Proficiency in Italian (UM), Dip Lib (Wales), ALA,
MA (Loughborough)
Senior Editor and Publications Executive, Customer Marketing Department
Ms Patricia Yong Li Lian
Dip Mktg Comm (IACT)
Assistant Manager, Department of Communication
Page | 15
1
General Information
1.1
The University
HELP University or HELP has in its 25-year history, firmly established itself as a
premier institution of higher learning in Malaysia with over 8,500 students and 350
staff. Its programs are especially strong in areas like economics, business, entrepreneurship, management, finance, law, psychology, information technology, engineering and the liberal arts.
HELP is an international university with a large foreign student population numbering 1,900 from 70 countries like China, Indonesia, France, Denmark, Maldives,
Mauritius, Vietnam, Korea, India, Africa, the Middle East and others, reflecting the
prestige and recognition that HELP has gained in the international arena. The presence of these students contributes to a rich and fascinating cultural mix on campus,
and helps foster an open and global frame of mind among the home students.
HELP is internationally recognised for its high and uncompromising standards
which is evident from its partnerships with renowned universities in the world such
as the London School of Economics, University of Birmingham, Cardiff University
in the UK; the top 5 Australian universities i.e. University of Queensland, University of Melbourne, University of Sydney, Australian National University, University of Western Australia; US and French universities such as Pepperdine University, American University (Washington DC) and Université Francois Rabelais de
Tours. HELP is also proud to be the first private institution to be recognised
worldwide by the London School of Economics (LSE) to conduct the University of
London Diploma in Economics.
It is acknowledged that HELP has the most distinguished and dedicated faculty in
private education. In addition to local faculty members, HELP retains a large number of international scholars and academics in its community, drawn from top universities like Harvard, Texas Austin, the London School of Economics & Political
Science and American University, who serve as lecturers, academic advisors, examiners or moderators, and who not only add an international flavour to the campus, but also disseminate cutting edge knowledge to the HELP community. This international cohort has grown over the years, forming a large and valuable network
(both in human and geographic terms) which HELP is able to tap for the benefit of
its students.
A unique achievement by HELP students is the large number of academic distinctions that they consistently achieve every year. This has helped to place the students among the best in the world. Students of HELP have consistently attained
outstanding results and have won prestigious international scholarships to study at
premier institutions such as Cambridge, Oxford, LSE, Chicago, Queensland,
HKUST and other top UK, Australian and American universities.
Page | 16
Malaysia is very quickly gaining a reputation in the Asia-Pacific region as a centre
of educational excellence that offers students the opportunity to earn international
degrees and diplomas from sought after universities in Australia, Canada, UK and
USA. Many international students from China, Middle East, Indonesia, Korea, Africa, India and other countries choose Malaysia as an education destination for its
high quality internationally-recognised programs, competitive tuition fees, relatively low cost of living and conducive living and learning environment. These factors contribute to an education experience of exceptional value. HELP conducts the
entire degree program in Malaysia for the foreign universities in UK, Australia and
USA with the latter awarding the degree qualifications. This arrangement is known
as the '3+0' program. The benefit of such arrangement is the significant cost savings involved without any compromise in the quality and recognition of the degree
attained. These universities award similar degrees for both on campus and '3+0'
study arrangements. Hence, students can study and complete an Australian, UK or
American degree at HELP without going abroad. In addition, students also have the
flexibility and option to transfer to many universities in Australia, UK, USA, New
Zealand or France for one or two years to complete their degree studies.
The conferment of University status by the Government in 2011 is tacit recognition
of HELP's distinguished achievements and provides a fillip to further excellence
and quality. We are now poised to play our role as an intellectual leader and a great
centre of learning and tertiary education.
The University status enables us to offer a wide range of courses to our students
that lead to the award of degrees and masters from HELP. We believe the disciplines and degrees that we choose to offer are connected to high growth sectors that
have strong demand for such graduates
HELP's strategic location in the cosmopolitan city of Kuala Lumpur ensures that
students can enjoy the best sporting and recreational facilities in the vicinity. HELP
University in Pusat Bandar Damansara is in close proximity with prominent organizations such as Ernst & Young, and Ogilvy & Mather gives students the advantage of exposure to the corporate world.
Page | 17
1.2
Mission, Vision & Values
Mission
To help people succeed in life and live a life of significance through education
Vision
•
•
•
To be a university with a strong culture of quality and leadership that focuses
on sound academic standards, continuous improvement, and the talent development of students and staff.
To offer them a learning experience that enhances their career development,
lifetime values and personal fulfilment.
To share our success with the stakeholders and community we serve.
Corporate Values
The educational and corporate philosophy of HELP University is:
•
•
•
•
•
1.3
Pride of Achievement
Sharing Success
The Courage to Be
To Be Compassionate
To Be Significant
Teaching Philosophy & Pedagogy
Teaching Philosophy
At HELP University, we focus on:
•
•
•
•
The Skill of Conceptualisation
The Science of Organisation
The Art of Articulation
The Practice of Application
Pedagogy
Much of HELP's success lies in its unique educational philosophy and pedagogy.
Firmly believing that education is an opportunity for an individual to realise his
fullest potential in order to reach the pinnacle of his vocation and to lead a meaningful and fulfilling life, we utilise our faculty's impeccable academic credentials
and vast experience in all levels and modes of education to design and deliver programs that withstand and live up to the highest standards.
Moreover, the quality of instruction and delivery is benchmarked against the highest standards and criteria, and is guaranteed by an elaborate system of quality assurance imposed by examining boards, external examiners, peer evaluators and
statutory regulations.
Page | 18
Our educational philosophy is holistic. On campus, there are sophisticated and
unique programs and services offered by qualified and experienced counselors and
psychologists for the pastoral care and personal development of students to enable
them to undertake their rigorous studies in the best psychological and emotional
frames of mind for maximum achievement.
1.4
Quality Assurance
PRESERVING THE BEST THERE IS
HELP's unique reputation as a university of achievers has ensured it a worldwide
reputation. The high standards that it has painstakingly achieved are guaranteed,
and where necessary, enhanced through a system of Quality Assurance by HELP's
partner universities and statutory requirements. In addition, HELP was the first private institution of higher learning to obtain the ISO 9001:2000 under AJA. Currently, the certification body for HELP’s ISO 9001:2000 is NQA.
1.5
Accreditation
HELP University’s programs are recognised/ accredited by the Ministry of Education, the Malaysian Qualifications Agency (MQA), the Multimedia Development
Corporation and many other universities in Australia, New Zealand, United Kingdom, United States of America, etc.
Page | 19
2
Admission
2.1
Malaysian Student Admission Procedure
Application Procedure & Form
Undergraduate Courses
Document
Download
Application Form
http://www.help.edu.my/admissions/local_students_admission/application_procedures
(Malaysian Student)
Procedure:
Download and complete the application form and enclose the following:
Application Fee of RM250 (non-refundable)
1 set of certified photocopies of all academic certificates
2 passport-size photographs (non-returnable)
A photocopy of identity card
A certified copy of your previous qualification to claim for exemption (if applicable)
All completed forms together with the required documents are to be sent to:
The Admission Unit
HELP University
BZ-2 Pusat Bandar Damansara,
50490 Kuala Lumpur,
MALAYSIA
Page | 20
2.2
International Student Admission Procedure
Application Procedure & Form
Undergraduate Courses
Document
Download
Application Form (International Students)
http://www.help.edu.my/admissions/international_students
Medical Report Form (International Students) _admission/application_procedures
Procedure:
Download and complete the application form and enclose the following:
Application fee of RM500 (approx.USD172) to HELP University College Sdn Bhd by bank draft
or TT to
: HELP University College Sdn Bhd
Account Name
: 359-010303-101
Account Number
: HSBC Bank Malaysia Bhd
Address
Level 1, Annexe Menara Milenium
Jalan Damanlela, Pusat Bandar Damansara
50490 Kuala Lumpur
Malaysia
Bank Switch/Branch Code : HBMBMYKL
1 set of certified photocopies of all original academic certificates and the translated versions in English
8 passport-size photographs (non-returnable)
1 photocopy of passport (all pages)
A certified copy of your previous qualification to claim for exemption (if applicable)
All completed forms together with the required documents are to be sent to:
The Admission Unit
HELP University
BZ-2 Pusat Bandar Damansara,
50490 Kuala Lumpur,
MALAYSIA
Page | 21
2.2.1
Requirements
STUDENT PASS / VISA PROCESSING
All international students are required to apply for a Student Pass to study in Malaysia. HELP University will apply the Student Pass in Malaysia with the documents submitted along with the application form and necessary fees.
As soon as your Student Pass is approved which takes approximately one month
after the offer letter is issued, the university will send to you the approval letter
from the Malaysian Immigration Office.
If the regulation in your country requires you to obtain an Entry Visa before
leaving the country, kindly proceed with the application to the nearest Malaysian
Embassy/Consulate Office. Otherwise, you may proceed to enter Malaysia without a visa.
ENGLISH LANGUANGE REQUIREMENT
All international students from a country in which English is not used as medium
of teaching in formal education are required to sit for an English Placement Test
before embarking on their pre-university, undergraduate and postgraduate program at HELP University.
The English Immersion Program is divided into core, electives and enrichment
courses. For purposes of gaining entry into our academic programs, students
need only do the core courses, which have 6 levels in total. Depending on the results obtained in the English Placement Test, students are required to enroll for
the appropriate level of English Immersion Program. Thus, students need not
necessarily go through all 6 levels.
The English Placement test that is conducted at the start of the English Immersion Program is a one and a half-hour test assessing students' English proficiency
in terms of their reading and comprehension, grammar and vocabulary, and writing skills.
Students who have attained the following test of proficiency in English are exempted from taking any English Language/English Immersion Program courses:
•
•
Page | 22
Test in English as a Foreign Language (TOEFL) with a score of 525(PBT) or
193(CBT) or 70(iBT)
International English Language Testing System (IELTS) with an overall
band of at least 5.5
3
Financial Information
The Registry (603-2094 2000)
3.1
Financial Requirements
3.1.1
All administrative and course fees are payable in full upon enrolment. If fees are
to be paid by a financial sponsor other than a parent/guardian, then students
should produce documentary evidence of financial aid/ sponsorship or study
loans when enrolling.
3.1.2
Course fees are normally charged on an annual basis (for linear courses) and on
a semester basis (for modular courses). In the event of a student discontinuing
the course or in the event of suspension and/or expulsion, fees shall still be
charged in full up to and including the end of the semester/term from which the
student is withdrawing.
3.1.3
Students are advised that for course fee charged on an annual basis, they may opt
for an instalment fee payment scheme. However, this scheme is not available for
modular courses and all such fees are payable at the beginning of each semester.
3.1.4
Students are required to pay the subject / course fee based on the fee schedule of
the respective faculty.
3.1.5
Students are required to make full payment of all fees within the stipulated dates,
failing which they may have their subjects dropped / de-enrolled, or they may
not be allowed to attend any classes or be assessed in any of the assessment
items. Please refer to Subject Registration/Enrolment.
3.1.6
Students who cause damage to or loss of HELP University property, assets or
funds may be required to pay for such damage or loss.
3.1.7
Students should ensure that sufficient funds are available to honour any personal
cheques presented as payment to HELP University.
3.1.8
Subject / Course Fee Payment
Page | 23
3.1.8.1
Students are given two weeks (up to the 2nd Friday) from the semester
commencement date to pay their fees.
3.1.8.2
If payment is not made by the due date, the subjects enrolled for the semester will be dropped.
3.1.8.3
If the students wish to reinstate their enrolment within the 3rd & 4th week,
they have to obtain approval from the Academic Department and a late
enrolment penalty fee will be charged at RM50/- per subject for modular
courses and at RM100/- per instalment for linear courses.
3.1.8.4
If reinstatement of subject is sought, and unless special approval is
granted to delay payment not later than the end of the 4th week. Fee
payment must be made immediately upon receipt of the invoice following submission of the Subject Registration Form for reinstatement of
dropped subject(s). If fee payment is not made by the end of the 4th week
from the semester commencement date, the subjects enrolled for the semester will be dropped. However, students are still liable to pay 50% of
the total fee payable plus the late penalty charge (no subsequent subject
enrolment is allowed until this outstanding fee is settled in full).
3.1.8.5
Payment of Fees
Enrolment is not complete until all fees associated with enrolment have
been paid, which include:
•
•
•
•
•
3.1.8.6
Registration and enrolment fees
Subject enrolment or course/tuition fee
Any fees/charges outstanding from previous semesters
Late fee if enrolling late
All other fees as payable unless exempted
Payment Due Dates
All fees associated shall be paid by the due date for payment.
3.1.8.7
Late Fees
A student who does not enrol by the due date must, subject to prior approval to enrol late being first obtained, pay a late enrolment fee.
3.1.8.8
Course Structure and Fees for Intakes effective from 2010 onwards
Students who have been admitted into the following program levels from
2010 onwards are given the following durations to complete their programs:
A Levels/Foundation – 2 Years
Diploma – 3.5 Years
Degree – 4 Years
Should the student exceed the program's completion period (or duration)
as stated above, he/she will then be subject to the NEW course fee structure, as applicable.
3.1.8.9
Page | 24
Course Fees for Program Intakes effective from 2012 onwards
Students who apply in year 2012 for admissions of all programs in 2012
new course fees structure, where applicable. This means that in the event
of any revision of course fees during the duration of study, the students
will be subject to the revised course fees, if any.
Students who have applied in year 2011 for admissions of programs in
2012 will be subject to the following fees:
(i)
(ii)
3.1.9.0
New resource fee of RM1, 000 (payable yearly)
Existing 2011 course fee structure
Liability for additional costs
Costs incurred by HELP in seeking to collect fees associated with enrolment shall be charged to the student and shall become, for that student,
an additional cost associated with the student’s enrolment.
3.1.9.1
Refund of Fees
There shall be no refund of fees if a student withdraws from a subject
he/she has enrolled for after the due date for payment.
3.1.9.2
Repeat Fees
A student who repeats or retakes a subject must pay the full fee regardless of subject requirements previously completed.
Page | 25
3.2
Fees
Types of fees (General)
Application Fee
Registration Fee
Security Deposit
Resource Fee
Insurance
Course/Subject
Exemption Fee
Visa Application Fee
International Student Processing Fee
* Medical Insurance
1
Malaysian
Students (RM)
250
500
500
1000 4
Based on program
150 per subject
-
International
Students (RM)
500
3,0001
1,000
2,000 3
300* 2
Based on program
150 per subject
450
Varies depending on country
Remarks
Non-refundable
Non-refundable
Refundable
Non-refundable
Non-refundable
Non-refundable
Non-refundable
Non-refundable
In the case of dependent pass or work permit holders, the fee is RM500.
Applicable only if student does not possess existing policy with international coverage.
3
For international students transferring from another Malaysian institution, the fee is
RM1,000. Annual charges applicable, including Foundation program.
4
Annual charges applicable for all programs, except Foundation program.
2
Page | 26
3.3
General Guidelines for Subject Enrolment & Payment/Fee Refund Policy*
Period
Week 1 & 2
•
(from course/semester
commencement date) •
Payment made
Dropping subject(s), approval not
required
Full refund
Week 3
Request to drop subject(s) allowed •
with HOD’s approval.
Penalty at RM50/subject
•
50% of subject fees refundable.
•
•
•
•
•
•
•
Week 4
•
•
Request to drop subject(s) allowed •
with HOD’s approval.
50% of subject fees refundable.
•
•
Week 5 onwards
•
•
•
Request to drop subject(s) will
not be entertained.
Subject withdrawal /’Fail’ grade
awarded.
No refund.
•
•
•
Period
For linear programs:
Term 2
Payment made
•
•
•
Term 3
Payment Not Made
Dropping subject(s), approval not
required
Full credit note.
Subject(s) auto-dropped due to
non-payment.
Reinstatement allowed subject to
HOD’s approval.
Penalty at RM50/subject. (Penalty
at RM100 for linear programs)
Full payment due upon reinstatement.
Reinstatement allowed subject to
HOD’s approval.
Penalty at RM50/subject. (Penalty
at RM100 for linear programs)
Full payment due upon reinstatement.
Reinstatement subject to HOD’s
recommendation and Registrar’s
approval.
Penalty at RM50/subject. (Penalty
at RM100 for linear programs)
Full payment due upon reinstatement.
Payment Not Made
Full payment made in Term 1.
•
Request to drop subject(s) allowed
with HOD’s approval.
•
Refund at Registrar’s discretion
•
•
•
•
2nd installment due within 2 weeks
of commencement.
Request to drop subject(s) allowed
with HOD’s approval.
Refund at Registrar’s discretion
3rd installment due within 2 weeks
of commencement.
Request to drop subject(s) allowed
with HOD’s approval.
Refund at Registrar’s discretion
* Note: This does not apply to the HELP University programs - Short Semester.
Page | 27
3.4
General Guidelines for Subject Enrolment & Payment/Fee Refund Policy –HELP University Programs
- Short Semester
Period
Week 1
(from
course/semester
commencement
date)
Week 2
Payment made
• Dropping subject(s), approval
not required
• Full refund
•
•
Week 3
•
•
•
Week 4 onwards
•
•
•
Request to drop
subject(s) allowed with
HOD’s approval.
50% of subject
fees refundable
Request to drop
subject(s) will
not be entertained.
Subject withdrawal/ ‘Fail’
grade awarded.
No refund.
Request to drop
subject(s) will
not be entertained.
Subject withdrawal;
’FL’/’FW’
grade awarded.
No refund.
•
•
•
•
•
•
•
•
•
•
Payment Not Made
Dropping subject(s), approval
not required
Full credit note.
Subject(s) auto-dropped due to
non-payment.
Reinstatement allowed subject
to HOD’s approval.
Penalty at RM50/subject.
Full payment due upon reinstatement.
Reinstatement allowed subject
to HOD’s approval and online
banner census date.
Penalty at RM50/subject.
Full payment due upon reinstatement.
Reinstatement not allowed.
Note: No further extension will be allowed for short semesters.
Page | 28
3.5
Scholarship, Study Awards & Financial Assistance
For further information and to download forms
http://www.help.edu.my/admissions/financial_aid_and_scholarships/help_scholars
hip_award
Important Note: As scholarship awards are limited and competitive, only candidates who meet the minimum criteria specified in the scholarship brochure are eligible to apply. However, please note that meeting the minimum criteria does
not automatically guarantee the applicant a scholarship. All scholarship applications will be evaluated and short-listed by the Scholarship Awards Panel of
HELP University. HELP's Scholarship Committee reserves the right to review and
amend the criteria from time to time.
All duly completed scholarship application must be submitted to Registry by 30
April or 30 September of each academic year enclosing the relevant document as
stipulated in the application for form.
For financial assistance, the duly completed form must be submitted by 15 April
or 15 September of each academic year.
For further information on the scholarships and financial assistance offered at
HELP University, please contact the following: The Scholarships Officer
The Registry
E-mail: scholarship@help.edu.my
Tel: 603 - 2094 2000
Fax: 603 - 2095 7100
Page | 29
4
Academic Policies and Procedures
The Registry (603-2094 2000)
HELP University constantly strives to create and maintain a conducive environment for
excellent teaching and learning for all students. It recognizes the rights and freedom of
students in their pursuit of academic and non-academic activities. Whilst students in
HELP University are regarded as responsible adults, they are expected to comply with
the rules and regulations of HELP University and to maintain discipline at all times,
within and outside HELP University premises. They must therefore assume full responsibility for their actions and behavior.
Detailed regulations relating to academic matters and examinations are handled separately by the respective Faculties/Departments.
Students are advised to be familiar with all regulations governing their status as students
of HELP University and with any amendments and/or updates made to these regulations
from time to time.
4.1
Academic Requirements
(Please refer to your Department’s section of this handbook for more details)
4.1.1
Students must ensure that they satisfy the program attendance requirements and
should bear in mind that it is HELP University’s responsibility to report unsatisfactory attendance to parents/guardians and, where appropriate, to employers or
other sponsors.
4.1.2
Students are responsible for notifying the Head of Academic Department and the
Registrar, without delay, of any prolonged absence due to illness or other unavoidable causes, and should provide any necessary documentary support for
such absence.
4.1.3
Students must not attempt to secure an unfair advantage over others in assessment, as covered in HELP University’s procedures for dealing with Allegations
of Unfair Practice in Assessment.
4.1.4
Leave of Absence
A student may apply to be granted leave of absence from the course. Application
must be made in writing:
a)
b)
c)
Specifying the duration of the leave sought
Giving reasons for the application
Attaching all necessary documents as evidence to support his application
The application for leave of absence will be decided by the Faculty.
4.1.5
Page | 30
Reviewing Progression and Academic Performance
4.1.5.1
Review
A review of a student’s academic progress shall be conducted after the
conclusion of each semester.
4.1.5.2
Students “at risk”
Students who obtain a CGPA of 2.0 or less or have failed a third attempt
in any subject will be considered “at risk” and they will be advised and
counselled by the relevant academic department as soon as possible.
4.1.5.3
Exhausting all attempts and exceeding course completion duration
a)
•
•
•
•
•
i.
ii.
Exhausted completion of programme from the 3 years duration allowed:
Student will be excluded from the course.
The student may opt to re-register
Student is allowed to appeal to be re-admitted into the excluded program at the end of the exclusion period
Application for re-admission is to be forwarded to the Head of Department for consideration.
If approval is granted for re-admission,
Academic record prior to exclusion will remain
Exemption can be considered for subject(s) completed in the course
attempted after the exclusion.
b)
Exceeded the maximum duration allowed for course completion;
Student should re-register for the course and begin the course all over
again if he/she wishes to stay on the same course.
4.1.5.4
Fees payable on Re-registration
If the student opts to re-register for the same course he will be exempted
from payment of the registration fees. If the student withdraws from
HELP University and subsequently returns and wishes to re-register for
the course he will be required to pay the full registration fees.
4.2
4.2.1
Subject Registration Regulations
Eligibility
A student may enrol in a course provided an offer of a place in the course has
been made which has been accepted by the student in prescribed manner and all
enrolment conditions have been met.
Page | 31
4.2.2
Correct Enrolment
4.2.2.1
The student is responsible for ensuring that he/she is correctly enrolled
each semester.
4.2.2.2
The student must ensure that information required on the Subject Registration Form or online subject registration request through myPride is
complete and correct.
4.2.2.3
The student must ensure that the subjects are entered correctly by subject
code and must be part of the course the student is enrolled on.
4.2.2.4
Pre-requisites - The student may enrol for a subject only if the prerequisites for the subject have been met, except if waived under section
4.2.6.2 below.
4.2.2.5
All other enrolment conditions, including payment of fees, must be met
by the dates specified.
4.2.3
Subject Registration Forms
A student should enrol for a subject online through myPride. Using the preprinted Subject Registration Form may be accepted in certain circumstances.
4.2.4
Page | 32
Subject Registration/ Enrolment
4.2.4.1
Students are required to enrol during the official registration periods determined by HELP University, failing which they may not be allowed to
attend any classes or be allowed to be assessed in any of the assessed
items. Each student shall be given an invoice at the point of enrolment
and students are to pay their fees promptly.
4.2.4.2
Subject enrolment must be made at the Registry or through myPride
within the 1st and 2nd week from the semester commencement date.
4.2.4.3
Students are given two (2) weeks from programs commencement date to
enrol for subjects, not applicable for short semesters. However, the deadlines may differ from semester to semester and by program. Students are
advised to confirm the deadlines at the beginning of each semester with
the Registry or Academic Department.
4.2.4.4
Students are to ensure that they fulfil the subject pre-requisites. For subjects that do not conform to the normal procedures the students must get
approval from their respective Academic Department.
4.2.4.5
Students who submit the Subject Registration Form within the 3rd & 4th
week, or after the stipulated enrolment date, must obtain approval from
the Academic Department and the policy under HELP University’s Financial Requirements, late enrolment penalty fee, will apply.
4.2.4.6
Subject enrolment will not be allowed after the 4th week from the semester commencement date except under special circumstances and
approval is on a case to case basis.
4.2.4.7
Enrolment Disallowed
The Registry will not enrol the student’s desired subjects if
•
The pre-requisites are not met
•
The student has reached the maximum number of subjects enrolled
for the semester
•
The student has not entered for the minimum number of subjects for
the semester without approval from the Academic Department.
•
•
Fees owing to HELP University
Students who have fees owing to HELP University and who have
failed to make payment after receiving reminders will not be enrolled
•
Expelled Students
Students who have been expelled, be it from HELP University or any
other education institution, will not be accepted into HELP University.
4.2.5
Selection of Subjects
4.2.5.1
Responsibility for Selection
The responsibility for the correct enrolment of subjects lies with the student.
4.2.5.2
4.2.6
Restriction on Subject Enrolment
•
Maximum Number of Attempts for each subject. Refer to 4.1.5.2
•
Maximum Subject/Credit Load
The student can enrol for a maximum of 18 credit hours for each of
the long semester and 8 credit hours for the short semester.
Pre-requisites
4.2.6.1
Pre-requisites to be completed first
All pre-requisites must have been met before a student can enrol for a
subject
4.2.6.2
Page | 33
Waiver of Pre-requisite
The Head of the Academic Department may approve a student’s enrolment in a subject:
•
If the student has completed another subject or subjects deemed to be
equivalent to the pre-requisite.
•
If the student can demonstrate other experiences which indicate that
the student will be able to successfully complete the subject.
The approval of the Head of the Academic Department obtained by the
student must be in writing.
4.2.7
Credit Exemption
The granting of an exemption in a subject is equivalent to a pass in the subject
for pre-requisite purposes.
4.2.8
Null and Void Enrolment
Enrolment in a subject is null and void if a student has not met the pre-requisite
criteria.
4.2.9
Free Electives
A student may opt for only HELP University subjects for free electives (applicable only for undergraduate programmes).
4.2.10 Withdrawal From Subjects
Unless an AW grade has been granted a student who withdraws from a subject
he is enrolled for will receive a failed grade in the subject.
4.2.11 Approved Withdrawal
4.2.11.1
Grounds for Approved Withdrawal
A student may apply to the Head of Department for Approved Withdrawal only when misadventure or extenuating circumstances apply.
4.2.11.2
Crediting Refund of Fees
Subject to 4.2.11.3 below, the fees which the student has paid will be
credited to the student’s account to be utilized towards payment of future
enrolment fees.
4.2.11.3
Inability to Continue on Course
If the student is unable to continue on the course due to misadventure or
extenuating circumstances, the student may apply to the Head of Academic Department for a proportionate refund of fees.
Page | 34
4.2.11.4
Time Limit for Approved Withdrawal Applications
All applications for Approved Withdrawal must be made at least 5 working days before the commencement of examination period.
4.2.12 Enrolment In More Than One Course
A student may enrol concurrently in two or more HELP University courses. The
student must meet the normal requirements of these courses including the maximum duration allowed for course completion, the maximum number of attempts
allowed each subject and the maximum subject/credit load allowed each semester.
Page | 35
4.3
Malaysian Qualifications Agency (MQA) Requirements
4.3.1
Introduction
A requirement to offer compulsory subjects is laid out in the Private Education
Act 1996. With affect from January 1, 1999 all Malaysian students enrolling for
new post-secondary programs in private higher institutions or colleges are required to take the compulsory 2 - 3 MQA courses in addition to their existing
program.
4.3.2
Required MQA subjects for all students
Categories of students
Non-Muslim
Malaysian students with credit
in B.M. for SPM
Non-Muslim
Malaysian students without
credit in B.M. for
SPM
Malaysian Muslim students with
credit in B.M. for
SPM
Malaysian Muslim students
without credit in
B.M. for SPM
Non-Muslim
Malaysian students without
SPM qualification (e.g. OLevels, UEC,
etc.)
Malaysian Muslim students
without SPM
qualification (e.g.
O-Levels, UEC,
etc.)
Bahasa Kebangsaan A
(MPW1113/
MPW2113)
X
Malaysian Studies
(MPW1133/
MPW2133)
X
Islamic Studies
(MPW1143/
MPW2143)
Moral Studies
(MPW1153/
MPW2153)
X
X
X
X
X
X
X
X
X
X
X
X
X
X
All students are required to take MQA subjects as indicated in the table above.
Page | 36
Student who wishes to seek exemption for the MQA required subject(s) can
submit the exemption request enclosing the academic transcript and course syllabus to the Registry.
4.3.3
Breakdown of Assessment (MQA subjects)
The mode of assessment for all MQA courses effective from June 2006 is governed by specific guidelines outlined by the MQA. The revised mode of assessment as at January 2010 is as follows:
Page | 37
Bahasa Kebangsaan A (MPW1113 / MPW2113)
Oral
:
Quizzes (two)
:
Assignment (one)
:
Project paper
:
Final examination
:
10%
15%
10%
15%
50%
Malaysian Studies (MPW1133 / MPW2133)
Group project (two)
:
Quizzes (two)
:
Final examination
:
30%
30%
40%
Islamic Studies (MPW1143 / MPW2143)
Assignment (one)
:
Project paper
:
Quizzes (two)
:
Final examination
:
20%
20%
20%
40%
Moral Studies (MPW1153 / MPW2153)
Group project (two)
:
Quizzes (two)
:
Final examination
:
30%
30%
40%
4.3.4
Grading for MQA subjects
The grading scheme for MQA subjects effective from January 2012 is as below.
The grades awarded to students are not computed in the calculation of CGPA.
4.3.5
Grade
Marks %
Grade Points
A
AB+
B
BC+
C
CD
F
90-100
85-89
80-84
75-79
70-74
65-69
60-64
55-59
50-54
0-49
4.00
3.75
3.50
3.25
3.00
2.75
2.50
2.25
2.00
0.00
Review of Final Grade for MQA subjects
Beginning June 2005 intake, students can appeal for review of their grades.
There is an appeal fee of RM100 that will be charged. The appeal fee will be refunded if the appeal is successful.
4.4
Examinations
Students are required to bring their HELP University Student ID into the examination hall for identification purposes.
Students must not be involved in any unfair or dishonest practice in any part of the
examination.
Only authorized materials and equipment are allowed in the examination hall. Unauthorized materials or equipment which might give an unfair advantage such as
notes, calculator cases/instruction leaflets, bags, pencil cases, personal TV/stereo,
electronic or radio communication devices, including mobile phones are restricted
in the examination hall.
Any attempt at unfair practice, or violation of rules in any way, would cause disqualification from one or all subjects. Please refer to Code of Conduct.
4.4.1
Medical Certificates
Certificates and HELP University Medical Forms (where relevant) must be
lodged no later than three (3) working days after the due date of final assessment
of a unit.
Only original certificates shall be accepted. Certificates must be lodged with the
Registry in the time frame listed in clause.
Page | 38
4.4.2
Supplementary/ Re-sit Examination
Supplementary examinations shall be granted for absence in examinations with
medical reason.
All supplementary/ re-sit examinations granted for medical or academic reasons
shall incur a supplementary examination fee (please refer to the Registry).
Procedures for supplementary examinations:
a) Obtain a Medical Certification (MC) Form from Registry. The form is to be
completed, certified and signed by your medical practitioner.
b) Submit completed MC form with the original Medical Certificate to the Registry within three (3) working days from the examination date.
c) Submission of MC Form does not automatically qualify the student for a
supplementary examination and is subject to approval by the Examination
Board.
d) Approval of supplementary examination shall be made known to the student
when the examination results are released via myPride.
e) Students shall be automatically invoiced for the supplementary examination
fees.
f) Students shall sit for the supplementary examination at the next available
semester. A fail (FL) grade shall be awarded if students do not attempt the
supplementary examination.
4.4.3
Appeal against examination results
4.4.3.1
Students are allowed to appeal against results awarded should they believe that there is a clerical error in the marking or their paper has been
unfairly marked.
All appeals must be submitted to the Registry five (5) working days from
the date the result has been officially published on the notice board.
Procedure for Appeal against examination result:
a) Students are to complete an “Appeal against Results” Form (available
at the Registry).
b) A letter stating reason of appeal must be enclosed (for CSU program
only).
c) Duly completed form to be submitted to the Registry for invoicing of
appeal fee.
d) Payment to be made at the Bursary.
Appeal results shall be published on the notice board and a letter confirming the appeal result shall be sent at a later date.
Page | 39
Appeal fee shall be credited back to the student’s account should the
grade for the appealed subject be improved.
4.4.3.2
Appeals which question the academic judgment of examiners will not be
allowed.
Appeals will be allowed on grounds such as the following:
(a) There has been a breach of assessment regulations or a major administrative mistake that has affected the assessment process.
(b) A clerical error had occurred in the computation of the grade.
(c) Due regard was not paid to evidence of illness or misadventure submitted. Only evidence that had been submitted when the application
of illness or misadventure was submitted will be considered. New or
additional evidence will not be considered.
(d) The assessment requirements as specified in the subject outline had
been varied in an unreasonable way.
4.4.3.3
Prescribed Form
An application for review of grade should be made by the student on the
prescribed form and submitted at the Registry together with a letter of appeal in writing by the student
4.4.3.4
Prescribed Fee
Each application for a review of grade should be accompanied by the
prescribed fee which is refundable if the application is successful.
4.4.3.5
Separate Applications
A separate application shall be lodged for each subject.
4.4.3.6
Time Frame for Submission
An application for a review of grade must be lodged within five working
days of notification of the grade.
4.4.3.7
Notification of Outcome of Appeal
The student will be notified of the outcome of his application for review
of grade by letter in writing.
4.4.4
Assignment Extension Policy
4.4.4.1
An ASSIGNMENT is a piece of work allocated to a student as part of the
process of assessment for a unit of work.
The DUE DATE is the date by which a student must submit an assignment to the University and is normally that defined in the unit specifications.
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The examiner of a unit may grant an extension of the due date under extenuating circumstances. Failure to meet the due date will normally cause
the student to incur a penalty unless extenuating circumstances can be
demonstrated through documentary evidence.
If the University fails to provide access to the learning resources by the
date specified in the calendar, then the due date for only the first assignment shall normally be adjusted by the amount of delay. No further assignments will be accepted for assessment purposes after assignments or
model solutions have been released except under extenuating circumstances.
If students submit assignments after the due date without extenuating circumstances, then a penalty of up to a maximum of 10% of the assigned
mark shall normally apply for each working day the assignment is late.
The unit examiner shall consider all documentary evidence accompanying an application for extension and decide on the outcome.
4.4.4.2
Assignment Questions
The assignment questions for each subject will be distributed to enroll
students at the commencement of each semester.
4.4.4.3
Due Dates
The due dates for the submission of assignments will be indicated on the
assignment question sheets or the subject outlines distributed at the
commencement of each semester. All assignments are to be submitted to
the Department before 5:00 p.m. on the set date.
4.4.4.4
Mode of Submission
All assignments must be submitted using the HUC Assignment Cover
Sheet that is available online at myACeL/e-Learning. Students are required to submit the assignments in the manner indicated by the respective departments.
4.4.4.5
Return of Assignments
All marked assignments shall be made available for collection by students in person at the Department.
4.4.4.6
Return date
The return date shall normally be no later than 21 days from the due date
of the assignment.
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4.4.4.7
Late Submissions
Marks will be deducted for late submissions as follows:
• Within 1 week from the due date
• Within 2 weeks from the due date
Assignments submitted more than 2 weeks from the due date will not be
accepted.
4.4.5 Academic misconduct
Academic Misconduct includes cheating and plagiarism and is an extremely serious offence.
4.4.6 Cheating
It is an act of giving or receiving unauthorized help before, during, or after an
examination.
This will also include the use of books, notes, handphones or other aids during
an examination; arranging for another person to take an examination in another
one’s place; looking upon someone else’s examination during the examination
period; intentionally allowing another student to look upon one’s exam; the unauthorized discussion of topics during the examination period; and the passing of
any examination information to students who have not yet taken the examination. Under any circumstances, no students are allowed to make any conversation while an examination is in progress unless specifically authorized by the invigilator.
Cheating is also an action or effort by a student to gain or produce unfair advantage, and includes:
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•
Providing or receiving information which is relevant to the examination during the conduct of the examination.
•
Tampering or attempting to tamper with any item used in the assessment of
students.
•
Knowingly taking to the examination desk, and retaining after the official
warning any books, materials, etc., of any kind which are relevant to a particular examination other than those permitted.
•
Failing to abide by directions distributed by the examiner regarding the permitted level of collaboration between students on items submitted for assessment.
•
Copying or attempting to copy the work of another candidate.
•
Acquiring or attempting to acquire, possessing or distributing material not
specifically authorized for use in the assessment process by the unit examiner
in the unit specification or on the front cover of the examination paper. Unauthorized material includes current examination question papers or part
thereof in advance of the official distribution by HELP University to all candidates.
•
Impersonating or attempting to impersonate another student in assessment
activities.
4.4.7 Plagiarism/Collusion
Plagiarism is an action or effort by a student to take and use or present another
person’s thoughts, writing, ideas or work as their own to gain an unfair advantage. A common example of plagiarism is knowingly using the whole or part of
other works without proper acknowledgement. Any student found guilty of plagiarism will be penalized accordingly. Students are responsible for understanding the consequences for violating university regulations.
You are guilty of plagiarism when you “use and pass off (the ideas or writings of
another) as one’s own” (The American Heritage® Dictionary of the English
Language, 2000).
•
Information taken from any source must be cited.
•
If you copy the words (more than 3 words in the same sequence) from the
source, this is called a direct quotation. Quotation marks “..” must be used
and this must be cited.
•
If you re-write or summarize the information in your own words, this is
called a paraphrase. No quotation marks are necessary, but the source must
be cited.
For more information on citations, refer to the section below titled Citations.
For more information on plagiarism, please refer to the following websites:
1.
http://www.indiana.edu/~wts/wts/plagiarism.html
2.
http://www.georgetown.edu/honor/plagiarism.html
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•
Submitting the work of others as his/her own, for the purpose of satisfying
formal assessment requirements for coursework, projects, dissertations, etc.
•
While it is recognized that scholarly work often involves reference to the
ideas, data and conclusions of other scholars, intellectual honesty requires
that such references be explicitly and clearly noted.
4.4.7.1
Detection of Plagiarism/Collusion
Where a person has reason to believe that a student has plagiarized or
colluded in the piece of work he or she shall submit a signed statement to
the Head of Department setting out the details of the alleged plagiarism/
collusion together with the evidence relating thereto.
4.4.7.2
Retention of Relevant Documents
The Head of Department shall retain all relevant documents relating to
the case which will include the piece of work in which the alleged plagiarism/collusion occurred and the report.
4.4.7.3
Notice of Allegation
The Head of Department shall issue a notice to the student that an allegation has been made that the student has plagiarized/colluded and requiring the student to submit a letter of explanation within 7 calendar days of
receipt of the letter, and also informing the student that he or she may be
called in for an inquiry.
4.4.7.4
Admission to Plagiarism/Collusion
If the student admits to the alleged plagiarism/collusion, the Head of Department will impose the appropriate penalty.
4.4.7.5
Denial of Plagiarism/Collusion
If the student denies having plagiarized/colluded, a Departmental Assessment Investigative Committee will be set up to investigate into the
matter.
4.4.7.6
Findings of Departmental Assessment Investigative Committee
The findings of the Departmental Assessment Investigative Committee
will be submitted to the Head of Department for and appropriate penalty
to be meted.
4.4.7.7
Notification of Outcome
The student will be notified of the outcome by letter.
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4.4.8
Academic Misconduct and Breaches of Discipline in an Examination
4.4.8.1
Academic Misconduct
Academic Misconduct in an examination is acting in a way, or attempting to act in a way, or assisting another student to act in a way which is in
contravention of the rules governing the conduct of an examination.
Examples of cheating are:
• Copying the answers of another student in an examination or allowing another student to copy answers in an examination;
• Taking unauthorized materials into an examination;
• Sitting an examination for another student or having another person
at an examination on behalf of a student;
• Removing any examination question paper from an examination
room where is contrary to instructions;
• Improperly obtaining and using information about an examination before an examination
4.4.8.2
Breach of Discipline
A breach of discipline is committed if a student’s behaviour is such as to
distract or disturb any other candidate. The offending student may be required by the Chief Invigilator to leave the examination room and a report will be made of the incident which will be investigated and dealt
with under the academic misconduct rules.
4.4.8.3
When Academic Misconduct is detected
4.4.8.3.1
Oral Warning
The student will receive an oral notification by the Chief Invigilator
or other invigilator in the presence of another invigilator that a report
will be made to the Examinations Unit and that the student may be
disqualified from the entire diet of assessments for that level of his
course, or even be excluded from the program.
4.4.8.3.2
Endorsement
The chief Invigilator will endorse on the front cover of the student’s
answer booklet and at the point inside the booklet where the student
has written up to when the academic misconduct was detected.
4.4.8.3.3
Fresh Answer Booklet
The student alleged to have committed an academic misconduct will
be given a fresh answer booklet to use from that point onwards.
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4.4.8.3.4
Written Report
The Chief Invigilator will make a detailed written report to the Examinations Unit.
4.4.8.3.5
Notice of Academic Misconduct
A notice will be sent to the student that an allegation of misconduct
has been made against the student and requiring the student to submit
a letter of explanation and also inform the student he/she may be
called in for an enquiry.
4.4.8.3.6
Admission of Academic Misconduct
If the student admits to the academic misconduct the case will be referred to the relevant department for the imposition of a penalty.
4.4.8.3.7
Denial of Academic Misconduct
If the student does not admit to the academic misconduct, an Assessment Investigative Committee will be set up to investigate into
the matter.
4.4.8.3.8
Findings of the Committee
The findings of the Assessment Investigative Committee will be
submitted to the Academic Misconduct Board headed by the Senior
Vice President or designate for an appropriate penalty to be meted,
where applicable.
4.4.8.3.9
Notification of Outcome
The student will be notified of the outcome by letter.
4.4.9
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Unfair practice
•
Where unfair practice is suspected by a member of staff outside a formal
written examination (e.g. plagiarism in a coursework assessment) the report
should be made to the Head of Department by the member of staff who detects it.
•
The Head of Department shall establish whether there has been a prima facie
case of unfair practice. If the Head of Department considers that there may
have been unfair practice, he/she shall interview the candidate.
•
If the Head of Department and the candidate agree that unfair practice has
taken place, the Head of Department shall refer the matter to the Registrar
who shall in turn refer the matter to the award examinations / moderation
board for further action.
•
If the candidate does not agree that unfair practice has taken place, the matter
shall be referred to the Registrar who shall take steps to set up a meeting of
the Academic Misconduct Committee at the earliest opportunity.
•
The Academic Misconduct Committee shall investigate the matter and submit its findings and proposal to the Disciplinary Board for confirmation.
4.4.10 Academic Misconduct Committee
The committee shall normally comprise the following:
a) The Dean / Head of Department (Chair)
b) A staff member of the academic board who is not a Head of Department
c) The Academic Registrar, or nominee (secretary)
d) Two staff members.
The above-mentioned cases of academic misconduct shall be dealt with in
accordance with the regulations of the respective departments and those of
the partner universities (if any).
4.4.11 Examination Periods
The examination periods will be specified each year in the academic calendar.
Examinations may be held during this period on a Saturday and in the evenings.
4.4.12 Examination Timetables
The Academic Departments shall publish an examination timetable for all subjects in which there is a final examination, by posting it on myPride as well as on
the notices boards in the various academic departments and at the Examinations
Centre.
4.4.13 Examination Clashes
A student who has an examination clash is required to notify the Academic Department to resolve such clashes. Such notification shall be in writing on the prescribed form and must be submitted not later than five working days from the
date of the posting of the exam timetable.
If there is an examination clash, arrangements may be made such that the student
affected can take both exams on the same day. If required, the student will be
quarantined and supervised during the break between the examinations.
4.4.14 Strict Observance of Timetable Required
Students shall take a final examination on the day and at the time it is scheduled.
A student sitting for an examination in a centre with a different time zone to Malaysia will commence the examination at a time approved by the Examinations
Unit.
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4.4.15 Examination Centres
•
HELP’s Examination Centres
Students are expected to attend their examinations at HELP’s designated examination centres.
•
Non-HELP Designated Centres
A student may request to be allowed to sit for an examination at a non-HELP
Designated Centre. Such request is to be made in writing to the Head of
Academic Department giving the reasons for the request. The student will be
required to meet all costs (including invigilation costs) associated with the
examination.
4.4.16 Conduct of Examinations
•
Materials allowed in an examination
The student is to provide his/her own writing instruments and may bring in
with them only materials which have been approved for the subject.
•
Materials not normally allowed
Unless otherwise advised under specific instructions for a particular examination, the following items/materials shall not be brought into an examination:
a) Writing, blotting, or other paper;
b) Dictionaries;
c) Textbooks and other reference material;
d) Calculators;
e) Electronic devices including diaries, organizers, dictionaries, laptop or
palmtop computers;
f) Mobile telephones or other communication devices;
g) Pencil Cases.
•
Unauthorized Materials
a) Checking for unauthorized materials
All materials taken into an examination room shall be subject to checking
which shall commence when students enter the examination room. The
Chief Invigilator will request students to check if they have any unauthorized materials on them and if they have to raise their hands so that an
invigilator can collect it from them.
b) Students found with unauthorized materials
If any student is subsequently found with any unauthorized materials, the
student will be dealt with as stated under the Academic Misconduct and
Breaches of Discipline in an Examination.
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•
Identification
A student sitting for an examination shall bring with him/her to the examination room his/her HELP Student I/D card
•
Bags and Personal Effects
Briefcases, bags, and other property or personal effects must not be taken
into the examination room but must be left at the owner’s risk in an area set
aside for such items.
•
Hand phones and Valuables
Hand phones and valuables may be brought to the examination but must be
placed on the floor under the table. All hand phones must be switched off
during the examination. If a hand phone is found to have been switched on
or in the student’s possession the student will be required to immediately
leave the examination hall and he/she will not be allowed to continue with
the examination, which may result in him/her failing the examination.
•
Late Admission
A student may be admitted late up to a maximum of 30 minutes to an examination room. The student will, however, not be given any extension of time
to complete the examination. A student will not be admitted if he/she is
more than 30 minutes late.
•
Communication in the Examination Room
Students are not to communicate with one another during the examination. If
a student wishes to communicate with the invigilator the student is to raise
his/her hand and wait for the invigilator to come to him/her.
•
Instructions to Candidates
The student is to observe all instructions issued by the invigilators and those
printed on the question papers, answer booklets, answer sheets and examination dockets.
•
Departing from the Examination Room
A student shall not leave an examination room within the first 30 minutes of
the examination, nor in the last 30 minutes of the examination.
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•
Removal of materials from Examination Room
A student is allowed to remove from the examination room only items which
the student brought into the examination room. Removal of any item not allowed is deemed an academic misconduct in an examination and may be
dealt with accordingly.
•
Leaving the Examination Room during an examination
If a student needs to leave the examination room temporarily during an examination the student should raise his/her hand and an invigilator will accompany and supervise the student. If a student leaves the room on his own
accord without accompaniment and supervision the student shall not be permitted to re-enter the examination room.
•
Conclusion of examination
An announcement will be made by the Chief Invigilator to indicate when
thirty minutes of examination time remains. The Chief Invigilator will announce “Stop Writing” at the end of the examination time. Students should
stop writing immediately and remain seated until all answer booklets and papers have been collected by the invigilators.
4.5
Special Consideration Regulations
4.5.1 Student’s Obligations
Students are expected to complete all compulsory assessment tasks, tests and examinations at an acceptable standard and to meet all compulsory deadlines to
meet course requirements.
4.5.2 Application for Special Consideration
Students who suffer misadventure or extenuating circumstances as described in
4.8.3 below, which prevents them from meeting acceptable standards or deadlines, may apply for special consideration using the prescribed form obtainable
from MyPride or at the Registry counter.
4.5.3 Misadventure or Extenuating Circumstances
These are circumstances which are:
• Beyond the student’s control, i.e. they could not have reasonably been anticipated, avoided or guarded against;
• Sufficient grave or of a nature or duration to have caused considerable disruption to the student’s capacity effectively or to complete subject requirements; and
• Have interfered with the other wise satisfactory fulfilment of the subject requirements.
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4.5.4 Misadventure
Circumstances contributing to misadventure include:
• Medical reasons
• Family/personal reasons – including death or severe medical or personal
problems.
4.5.5 Extenuating Circumstances
These include:
• Sporting/cultural activities – where a student has been selected to participate
in a state, national or international sporting or cultural event.
• National service – where a student has been called up for national service.
• Other events that pose a major obstacle to the student proceeding satisfactorily with his or her studies.
4.5.6 Circumstances which are not considered misadventure or extenuation
•
•
•
•
•
•
•
•
•
Demand of sports, clubs, social or extra curricular activities (other then selection for state, national or international sporting or cultural events).
Difficulty with the English Language during examinations.
Traffic jams and vehicle breakdowns.
Ignorance of requirements.
Forgetfulness.
Travel arrangements/plans.
Employment demands.
Difficulty adjusting to university life, to the self discipline required and to
the demands of academic work.
Misreading timetables.
4.5.7 Requests for Special Consideration
Requests for special consideration may be lodged for the following:
4.5.8 Extension of time to submit assessment tasks
Applications for an extension of time to submit assessment tasks should be in the
form of a letter to the lecturer of the subject and should be supported by appropriate documentation. The application should be made as soon as it becomes apparent that the submission deadline cannot be met, and not only on the due date
itself or after the due date.
4.5.9 Approved Withdrawal
All application for Approved Withdrawal must be made at least five working
days before the commencement of the examination period and must be made in
writing to the Head of Department and be supported by appropriate documents.
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4.5.10 Leave of Absence
All applications for leave of absence must be in writing to the Head of Department and should specify the duration of the leave sought and be supported by
appropriate documents.
4.5.11 Supporting Documents
a. Medical Certificates
A medical certificate will normally be submitted by a student to explain a
brief ailment. It is a signed statement from a qualified and registered health
practitioner which explains the conditions from which the student is/was suffering and the period during which the condition will affect/has affected the
student so that the University can decide on the basis of that information and
any other information provided by the student whether to grant the consideration sought.
b. Medical Reports
A medical report will be submitted to explain an ongoing chronic medical
condition which would affect the student’s performance over a period time,
or which may necessitate an application for an AW grade.
4.5.12 Conditions to medical certificates and reports
Medical certificates and reports will only be accepted when given by qualified
and registered health practitioners.
The medical certificate/report should also specify the precise nature of the medical condition the student is suffering from.
The medical certificate/report should be legible documents signed by the practitioner and be on the doctor’s letterhead stationery.
The medical certificate/report must indicate the date on which attention was
sought and the day or days on which the condition will affect the student’s performance.
A medical certificate/report must be submitted when seeking special consideration on the grounds of illness, disability or medical condition.
4.5.13 Medical Certificate/Report not guarantee for grant of special consideration
A medical certificate/report, in itself, does not guarantee that special consideration will be granted. The University will take into consideration all matters relevant to the request when assessing the application.
Page | 52
4.5.14 Family Personal
Examples of supporting documents are:
• A statement from a mental health professional of the student’s personal circumstances and how they affect the student’s ability to study.
• Copy of a death certification to explain the recent bereavement of a family
member.
4.5.15 Sporting/Cultural/ National Service/Legal
A statement from the relevant authority giving details of the period during which
the student’s studies will be affected.
4.6 Grading
(Please refer to your Department’s section of this handbook if your program
does not follow the grading scheme/s stated below. Also refer to your respective
academic department for further clarification).
4.6.1
CGPA in Academic Transcripts/Statements of Results
Academic transcripts/Statements of Results will indicate two types of
CGPA obtained by a student as follows:
• Classification CGPA based only on subjects taken into account in the
computation for the honours classification; and
• Overall CGPA computed based on all subjects taken by the student in
order to complete the course.
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4.6.2
Other Grading Symbols
AA
Additional Assessment
The student has marginally failed the subject but has passed the final examination component. He is now required to resubmit in the following
semester the particular continuous assessment item that he did not initially pass, and if completed at the required standard, the student will be
awarded a grade capped at D to replace the AA grade.
AE
Additional Examination
The student has marginally failed the subject but has passed all the other
continuous assessment components. He is now required to resit the final
examination component in the semester the subject is next offered, and if
he completes it at the required standard he will be awarded a grade
capped at D to replace the AE grade.
AW Approved Withdrawal
The student was granted approval to withdraw from the subject without
incurring a failed grade in the subject.
GP
Grade Pending
The subject will be awarded a grade only after completion or finalization
of certain outstanding matters.
IP
In Progress
This grade is given each semester for subjects taken over two or more
semesters until the semester the subject is to be completed, when a substantive grade is awarded.
TA
To Be Assessed
Result not yet available. A substantive grade will be awarded when assessment is completed.
NA
Not Assessed
Student was not assessed in the subject.
SX
Supplementary Examination
The student’s application for special consideration due to misadventure
and extenuating circumstances has been approved and a substantive
grade will be awarded when the student satisfactorily completes the supplemental examination at the next available offering.
WD Withheld/Fees Due
The result is withheld for administrative reasons and a substantive grade
will be released when the matter is resolved.
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4.6.3
Conversion to Substantive Grades
4.6.3.1
Time Limit for Conversion
The time limit for conversion to substantive grades shall be as
follows:
(a) AA The following semester.
(b) AE} The semester during which the relevant subject is
(c) SX} next offered.
4.6.3.2
Satisfactory Completion of Additional Assessment or Additional
Examination
A student who satisfactorily completes the Additional Assessment or Additional Examination at the required standard will be
awarded a grade which will be capped at D, irrespective of how
well he has performed in the assessment/examination.
4.6.3.3
Unsatisfactory Completion of Additional Assessment or Additional Examination
A student who is unable to attain the required standard in the
completion of the Additional Assessment or Additional Examination will be awarded an F grade.
4.6.3.4
Failure to complete the Additional Assessment or Additional
Supplementary Examination
A student who fails to complete the Additional Assessment or
Additional Examination or Supplementary Examination within
the time limit set out above shall be awarded an F grade and he
may not seek a review of grade.
4.6.4
Notification of Grades
4.6.4.1
myPride
Students will be able to access their results via myPride.
4.6.4.2
Statement of Results
Each student will be issued an e-Statement of Results for the subjects
he/she is enrolled for each semester.
The e-Statement will be sent to student’s HELPLIVE account
4.6.4.3
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Results via Telephone
No results will be released via telephone.
4.6.5
Academic Transcripts
Academic transcripts are available on request from the Registry and will be issued within five working days. There will be no charge for the first two copies
requested. A fee will be charged for the third and subsequent copies.
A student may also request for his academic transcript to be issued on an urgent
basis upon payment of the required fee.
5
General Policies and Procedures
The Registry (603-2094 2000)
Students must observe all regulations which govern the effective organization and management of specific areas of activity within HELP University including those relating to
financial requirements, health and safety, the use of learning, computing, refreshment,
sport and recreational facilities, any code of practice pertaining to any element of student scheme and residential accommodation.
There are also separate regulations pertaining to student use of services and facilities
provided by the Department of student Affairs.
5.1
Change of Address
5.1.1
Students must inform the Registry of any change of personal details such as
home or correspondence addresses, telephone numbers or other relevant items. A
“Change in Personal Details” Form is available at the Registry counter and
student online system - myPride.
5.1.2
All letters and other official documents shall be sent to the student’s last known /
recorded address. HELP University shall not be responsible for information not
received due to submission of incorrect data or non-submission of changes to
personal details.
5.2
Code of Conduct
5.2.1
Page | 56
Students must not at any time whilst on or off HELP University premises:
• Commit physical assault or serious threatening behaviour; orally or in writing abuse other students, staff or visitors to HELP University and the community in general;
• Make malicious allegations against other members of HELP University;
• Damage HELP University’s property or the property of other students, staff
or visitors;
• Misappropriate any HELP University property, funds or assets;
• Act in any way which is likely to cause injury to persons within HELP University, including impairing the safety of the premises or equipment and interfering with anything provided in the interests of health and safety;
• Commit any criminal act or offence whilst on or off HELP University premises or whilst engaged in HELP University activities;
•
•
Engage in any activity or behaviour which contravenes HELP University’s
anti-harassment policies;
Behave in any way which unreasonably interferes with the legitimate freedom of other students, staff, or visitors, or which disrupts or interferes with
activities properly carried out by HELP University.
5.2.2
Students must not behave in the community in such a way as may reasonably be
deemed to harm the reputation of HELP University or its relationship with the
local community.
5.2.3
If a student breaches any of the above-mentioned codes or any of the other regulations herein mentioned he/she shall be subject to disciplinary action as stipulated in clause Procedures Relating to Contravention of Regulations Governing
Academic and Non Academic Misconduct.
5.2.4
Procedures Relating To Contravention of Regulations Governing Academic and
Non Academic Misconduct
5.2.4.1
If a student engages in any activity which contravenes those regulations
governing student conduct, one or more of the following actions may be
taken:
Counselling/Advice
This may be carried out in an informal manner by a member of HELP
University staff, and repeated as necessary with a view to avoiding
formal disciplinary action against the student. Professional counseling services is available at the Centre for Psychological and Counseling Services (CPCS) where trained counselors provide counseling
/advice in a confidential manner.
Formal Warning
This normally constitutes the first stage of the formal disciplinary
procedure.
(i) Oral formal warnings may be issued by the Head of the Department to which the student belongs or by the Registrar after consultation with the Head of Department, or by any other appropriate person, and shall be recorded.
(ii) Written formal warnings may be issued by the Head of the Department to which the student belongs or by the Registrar after
consultation with the Head of Department or by any other appropriate person.
Formal warnings shall remain on record for a specified period, normally one (1) year. Any repeated occurrence of a similar offence may
result in a recommendation to the Senior Vice President or his/her
nominee, that the student be referred to the Disciplinary Committee.
Suspension (Investigatory)
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If it is felt appropriate in order that further investigations may be carried out, suspension of a student for a period of up to 14 days may be
instituted by the Senior Vice President, or his/her nominee. Such
suspension shall include exclusion from all HELP University services, including residential accommodation. The student may make representations about his or her case (including oral representations) to
the Senior Vice President, or his/her nominee, for which purpose a
chosen representative may accompany him/her. If the suspension
does not result in any disciplinary action, HELP University shall ensure as far as possible that the student has not been disadvantaged by
the suspension.
5.2.4.2
Appeal against Decisions Made on Disciplinary Matters
Students have the right of appeal against formal warnings, fines, suspensions or expulsions.
All appeals against decisions on disciplinary matters shall be made
within 14 days of the date of the decision to the Registrar or designate,
who shall make arrangements for such appeals to be heard by the relevant committee
5.3
Copyright
5.3.1
Students of HELP University are required to follow the guidelines set out below
when doing any of the following with copyright material:
• Photocopying.
• Copying of computer programs.
• Copying of sound recordings films and broadcasts.
• Public performance of literary, dramatic or musical works, and playing
sound recordings or films and videos in public.
5.3.2
Photocopying - Photocopying of copyright books, periodicals, journals, newspapers, musical scores, artistic works, plays, scripts, graphs, directories and other
literary, dramatic, music and artistic work is prohibited under the Copyright Act,
except where:
• Copyright has run out.
• The copyright owner has given permission or license.
• A copy is made for the purpose of research or study, but only of a ‘reasonable portion’, usually not more than 10%.
• A published work is out of print and not obtainable at an ordinary commercial price.
• An unpublished thesis held in a library is required for research and study.
• The copyright is ‘in the public domain’.
5.3.3
Copying of Computer Programs
The reproduction of computer programs is prohibited by the Copyright Act except where:
• The copyright owner has given permission or a license to copy.
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•
•
The program is ‘in the public domain’.
Backup copy is made only for use as a backup except where there is a notice
on the program prohibiting making a backup copy and only by the person
who purchased the original and within the terms of the licence.
It is also illegal to adapt a computer program.
5.3.4
Copying of Sound Recordings, Films and Videos.
The copying of a record, compact disc, tape recording, film or video is prohibited by the Copyright Act except where:
• The copyright has run out, or the copyright is ‘in the public domain’.
• The copyright owner has given permission or license to record.
• The recording is a sound recording, film or video for the purposes of research and study, but only if ‘fair dealing’ rules are observed relating to only
a ‘reasonable portion’ unless the record, disc, tape, film or video is unavailable for purchase at an ordinary commercial price.
5.3.5
Copying of Radio and Television Broadcasts.
The copying of radio and television broadcasts is only permitted for the ‘private
and domestic use’ of the person by whom it is made.
5.3.6
Performing Works or Playing Sound Recordings or Showing Films in Public.
The acting out, recitation or performance of a literary, dramatic or musical work
or causing a sound recording to be heard or a film to be shown in public is prohibited by the Copyright Act, except where:
• All the copyrights have expired;
• The copyright owner has licensed or permitted the work to be performed or
the recording or film to be played or heard;
• The performance or playing is used for educational instruction.
A performance which exceeds these provisions requires a licence or specific
permission.
5.4
Dress Code
5.4.1
Students are required to dress neatly and decently at all times.
5.4.2
Shorts, miniskirts, torn jeans and slippers are prohibited within HELP University
premises at all times.
5.4.3
There is some flexibility in dress codes for games, sports and other events/ circumstances where special garments are required.
5.5 Drugs & Poisons
5.5.1
It is a criminal offence to have in possession or under custody or control any
form of unauthorised drug or poison.
5.5.1
It is a criminal offence to supply, provide or offer or propose to offer any form of
unauthorised drug or poison to any person(s).
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5.5.2
It is a criminal offence to consume orally, smoke or inhale, or introduce into
his/her body by injection or in any manner whatsoever any form of unauthorised
drug or poison.
5.5.3
In Malaysia, any of the above criminal offences could upon conviction lead to a
death penalty.
5.6
Gaming
5.6.1
No student or organisations involving students of HELP University shall take
part in organising, managing or participating in any gaming, wagering, lottery or
betting within HELP University or in the surrounding area.
5.6.2
No student or organizations involving students of HELP University shall partake
in organizing, managing or participating in any card games within HELP University or in the surrounding area; card games include numerical card games,
family card games such as “UNO” & “Old Maid”.
5.7
Health & Safety
5.7.1
Students must read and comply with all health, fire and safety regulations, and
co-operate with all activities in respect of such regulations.
5.7.2
Smoking is not permitted in any part of HELP University premises.
5.7.3
Accidents occurring whilst engaged in HELP University’s activities must be notified promptly to the Head of Department or the Registrar who shall ensure that
the necessary action is taken and that proper documentation is completed.
5.7.4
A Personal Accident Insurance Scheme has been arranged for all students. It is
compulsory for students who are registered in an intake after 1st January 2001,
but optional for students who are registered in an intake before 1st January 2001
and have submitted an ‘Option Form’ by the dates stipulated on the form. Details of the Insurance Scheme coverage may be obtained from the Registry.
Claims must also be channelled through the Registry.
5.7.5
Car parks are available close to HELP University premises. Students’ vehicles
and motorcycles must be parked in designated areas. Students are not permitted
to park cars or motor cycles in bays marked Reserved for Staff or with a vehicle
registration number.
5.7.6
All car park spaces are privately owned and the relevant authorities collect all
fees charged. Wherever possible, a reduced rate has been negotiated for students.
5.7.7
HELP University hereby excludes all liabilities which arise as a result of any
loss/damage to any vehicles parked in the said premises.
5.7.8
A security section is also available from the Department of Security & Transport. Should you have any concern or have experienced a situation where per-
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sonal and / or resource security has been breached, you should contact the security officer.
5.8
HELP University’s Liability
5.8.1
HELP University is not liable for loss or damage to personal property brought
into or left on the premises.
5.8.2
If you should find an item, which does not belong to you, or should you lose an
item on the premises, you may report it to the Lost & Found section in the Department of Security and Transport.
5.9
Racial Discrimination Policy
5.9.1
HELP University is committed to protecting the rights of both students and staff
to achieve their full potential in an environment which values cultural diversity
and which is free from racial discrimination or harassment. Such an environment
is one in which positive action is taken to:
•
•
5.9.2
Discourage racial discrimination and harassment in its structures and its
learning and working environment; and
Affirm and value cultural diversity.
Complaints about racism may be made to the respective departments for necessary action to be taken. When in doubt, complaints may be directed to the Dean
of the Department of Student Affairs or to the Registrar.
5.10 Sexual Harassment Policy
5.10.1 HELP University is committed to creating and maintaining a community in
which students and staff can work together in an atmosphere free of all forms of
harassment, exploitation or intimidation. Such actions violate the dignity of the
individual and the integrity of the university as an institution of learning. The
university will take whatever action is needed to prevent, stop, correct, or discipline behaviour that violates this policy. Disciplinary action may include, but is
not limited to, oral or written warnings, transfer, suspension, or dismissal for
cause. It is the policy of this university that sexual harassment in any form will
not be tolerated; management and supervisory personnel, at all levels, are responsible for taking reasonable and necessary action to prevent sexual harassment. All members of the college are encouraged to report promptly any conduct that could be in violation of this policy.
5.10.2 Definition and Examples
5.10.2.1
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Sexual harassment may involve untoward behaviour of a person of either
sex toward a person of the opposite or the same sex. Sexual harassment
can occur at or away from the institution. The harasser may be a member
of the university community, or an outside individual involved in university business. Sexual harassment is defined as unwelcome sexual ad-
vances, requests for sexual favours, verbal or other expressive behaviours, mental/psychological and visual (including in person, by telephone, letter, fax, Internet or electronic mail ), or physical conduct commonly understood to be of a sexual nature when:
•
•
•
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Submission to or toleration of such conduct is made, either explicitly
or implicitly, a term or condition of instruction, employment, or participation in other university activities;
Submission to or rejection of such conduct is used as basis for employment or for academic decisions or assessments affecting the individual’s status as an employee or student; or
Such conduct has the purpose or effect of unreasonably interfering
with an individual’s status as a student or employee or creating an intimidating, hostile or offensive work or educational environment.
5.10.2.2
Harassment does not include verbal expressions or written material that
is relevant and appropriately related to course subject matter or curriculum.
5.10.2.3
The fact that someone did not intend to sexually harass an individual is
generally not considered a defence to a complaint of sexual harassment.
In most cases it is the characteristics of the behaviour and how that behaviour is perceived that determines whether sexual harassment has occurred.
5.10.2.4
Examples of behaviour that may be considered sexual harassment include, but are not limited to, the following:
• Physical/sexual assault;
• Direct or implied threats that submission to sexual advances shall be
a condition of employment, work status, promotion, good grades or
letters of recommendation;
• A pattern of conduct, annoying or humiliating in a sexual way, that
includes comments of a sexual nature and/or sexually explicit statements, questions, jokes or anecdotes; a pattern of conduct that would
annoy or humiliate a reasonable person at whom the conduct is obviously directed. Such conduct includes, but is not limited to, gestures,
facial expressions, speech, or physical contact understood to be sexual in nature or which is repeated after the individual signifies that
the conduct is perceived to be sexually offensive. However, the determination of whether sexual harassment has occurred will not depend solely on whether the individual being harassed told the harasser to stop the behaviour;
5.10.2.5
For conduct to be considered sexual harassment, it need not be direct or
explicit. Sexual harassment can be implied from the conduct, circumstances, and the relationship of the individuals involved.
5.10.3 Prohibitions
5.10.3.1
The following acts are strictly prohibited by this policy:
• Sexual harassment in any form
• Retaliation for seeking information on sexual harassment, making a
charge, filing a sexual harassment complaint, or testifying, assisting,
or participating in an investigation, proceeding, or hearing involving
a complaint of sexual harassment.
• Malicious and/ or false accusations.
5.10.4 Confidentiality
5.10.4.1
All parties in the university process are obligated to protect the privacy of
all persons involved. The university will take reasonable steps to ensure
confidentiality; however, confidentiality cannot be guaranteed.
5.10.4.2
The victim of harassment shall also be provided in-house psychological
counselling by a qualified counselling psychologist upon request.
5.10.5 Complaint Procedures
5.10.5.1
Individuals may report acts of sexual harassment through the following
channels:
• Students may file a complaint with the Registrar
• Employee complaints are to be filed with the Human Resource Executive
5.10.5.2
The complaints shall be investigated, and a domestic inquiry may be
held, following which appropriate action shall be taken. A written report
of the incident, including the name of the respondent and the action(s)
taken to resolve the complaint, must be submitted to the Chief Executive
Officer for employee complaints, or to the Senior Vice President for student complaints. The supervisor or other official from the institution
who receives a complaint is responsible for taking reasonable action to
prevent retaliation against complainants and/or other individuals involved
in the investigation process.
5.10.5.3
A complaint filed with an external agency does not initiate the university's internal complaint procedures.
5.10.6 Dissemination of Policy
The policy shall be made available to all employees and students.
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5.11 Smoking Policy
5.11.1 Smoking is strictly prohibited in HELP University and any other surrounding areas under the control of HELP University, including the main entrance at the
Lower Foyer and the adjacent roundabout area, except at designated areas.
5.11.2 Any dispute over smoking shall be referred in the first instance to the Registrar
for resolution.
5.12 Student Debt Policy
5.12.1 Any student who is in debt to HELP University (see also Financial Requirements) may be excluded from any or all HELP University services (including
accommodation arranged through HELP University, Learning Resource Centres,
teaching and assessment) and may be refused permission to re-enrol with HELP
University until the debt is paid.
5.12.2 Students who have not informed HELP University of any reasons for late payment may have their subject/course enrolment cancelled for the semester/year.
Should this happen, the student shall only be allowed to re-enrol in the subject/course at the next available session and upon clearing all outstanding debts.
5.12.3 Assessment results may be withheld and certificates shall not normally be issued
until the debt is paid. HELP University may take appropriate steps including legal proceedings to recover any outstanding debts to recover/replace any HELP
University property.
5.13 Student Identification Card
5.13.1 A HELP University Student ID card shall be issued upon payment of all administrative fees.
5.13.2 It is the student’s responsibility to request for the HELP Student ID card.
5.13.3 The student must have this card in his/her possession at all times whilst in HELP
University and it must be displayed clearly during the full duration of all examinations.
5.13.4 This card must be produced when required to do so by any person(s) authorized
by HELP University, failing which the student must produce another form of
identification and record his/ her name and Identification Card number at the
point of entry/service.
5.13.5 If this card should be misplaced or needs to be replaced, a replacement fee of
RM10 shall be imposed.
5.14 Transfer Policy
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5.14.1 A student wishing to transfer from one program to another must complete the
transfer form obtainable from the Registry/Academic department and forward
the form to the Academic Department to be processed.
5.14.2 A student who wishes to transfer from one program to another before the course
commences, or within 2 weeks of the commencement or date of enrolment, shall
be allowed to transfer the course fee, registration and resource fees to the new
program. The student is required to pay the current fees and follow the course
structure of the new programme at the point of transfer.
5.14.3 A student who transfers from one program to another 2 weeks after the commencement date of the program shall have to pay a pro-rated course fee for the
former and full course fee for the newly enrolled program. All other administrative fees are transferable.
5.14.4 A change in major is considered a transfer of program and the Transfer Policy
applies.
5.14.5 The Transfer Policy clause must be read together with the specific requirements
for the various degree programs.
5.15 Withdrawal Policy
5.15.1 Withdrawal from subject(s)
5.15.1.1
Students are required to write in officially to the Registrar for any request
to withdraw from an enrolled subject.
5.15.1.2
All requests for subject withdrawals are subject to approval of the management or the respective partner university.
5.15.1.3
No refund shall be given for withdrawal of subject (s).
5.15.2 Withdrawal from a course/ the university
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5.15.2.1
A student shall be deemed to be no longer enrolled in a course at HELP
University if:
• The student has completed the requirements for that course;
• Registration in the course has been terminated; or
• The student has been excluded on academic or disciplinary grounds.
5.15.2.2
Any student who wishes to discontinue/withdraw from HELP University
should inform HELP University immediately in writing. A withdrawal
form, available at the Registry/Academic Department must be completed
and submitted to the Academic Department to be processed.
5.15.2.3
Any student who withdraws from a course before the commencement
date shall be refunded only the course fee, the resource fee and security
deposit.
5.15.2.4
50% of the term/semester fees and the full security deposit and resource
fee paid shall be refunded to a student who withdraws from a course
within 2 weeks of the date of commencement.
5.15.2.5
A student who withdraws from a course 2 weeks after the commencement or date of enrolment will NOT be given any refund of all fees paid
except the security deposit which will be refunded in full, provided there
is no other outstanding fees.
5.15.2.6
A student who has registered and does not attend class for one month
from the date of commencement or enrolment shall be classified as having withdrawn unofficially and all fees, except the resource fee and the
security deposit, shall be forfeited.
5.15.2.7
If a student withdraws after full completion of a course/program at HELP
University and wishes to apply for a new course/program at a later date,
the application fee (for all programs) and registration fees (for undergraduate programs only) shall be waived. Students will be required to
complete a new application form and submit all relevant documents and
pay the security deposit, course/tuition fee and any other fee payable for
the new course/program.
5.15.2.8
If a student withdraws before completion of a course/program at HELP
University, but later wishes to re-apply for a new course/program at
HELP University, he/she shall be considered a new applicant. Therefore
he/she shall be required to complete a new application form and submit
all relevant documents and pay the full administrative fee.
5.15.2.9
All money due will be refunded to the financial sponsor as indicated on
the application form. Should the financial sponsor change in the course
of the study period, an official letter from the original financial sponsor
must be submitted to the Registrar to indicate the change.
5.15.2.10 If the cheque is to be written in a name other than that of the financial
sponsor, an authorisation letter from the financial sponsor must be submitted together with the withdrawal form.
5.16 Inactive Period
5.16.1 Any student who has not enrolled in any subject at HELP University for a period
exceeding one (1) year will automatically be classified as ‘WITHDRAWN/CANCELLED’. Any student intending to resume his/her studies later
may do so by re-applying in writing to HELP University. However, all ‘WITHDRAWN/CANCELLED’ students will be charged the latest course fees applicable at the time when they resume their studies.
5.16.2 Any student who wishes to defer his/her studies for a period exceeding one (1)
year must inform the Registry, in writing, stating the reason for deferment.
Course fees to be charged upon re-enrolment in the course will be decided on a
case to case basis and the decision will be notified to the student in writing.
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6
Student Service
6.1 Department of Student Affairs
Department of Student Affairs (603-2711 2000 ext. 3907)
The Department of Student Affairs (DSA) was established to cater to the nonacademic well-being of the students, particularly in extra-curricular activities. The
role of DSA is to provide a more conducive out-of-classroom learning environment
for students and serves as an important channel to solicit and receive feedback and
suggestions from students. The variety of clubs and societies under the administration of DSA also provides an opportunity for students to cultivate their talents and
leadership capabilities, grooming them to be multi-skilled and all-rounded individuals.
Among the wide range of activities organised by these groups includes talks, quizzes, debates, forums, lectures (often by distinguished foreign academicians and
professionals), etc. Selected student leaders are often given the opportunity to attend team-building camps, forums and seminars organised by the Ministry of
Higher Education.
6.1.1
Extracurricular Activities (ECA)
HELP University is an institution of higher learning as well as a centre for the
development of human potential. A holistic approach to education is adopted in
which emphasis on both academic training and the development of social and interpersonal skills are given. For the latter, students gain these skills through
their involvement in the various clubs/ societies and other special interest
groups. Students are encouraged to take an active role in the various clubs and
societies available at HELP University. Besides the recreational aspects, students
also benefit from these activities by developing decision-making, organisational,
team building and social skills.
Amongst the active sports clubs at HELP University are soccer, badminton, table
tennis, basketball, bowling, and others. Please refer to the Department of Student
Affairs for the full listing of clubs and societies available at HELP University.
Training sessions and matches (inter-collegiate championships) are organised
regularly by the respective clubs for their members. Some clubs are registered
nationally.
HELP University also participates actively in the annual MAPCU sports (Malaysian Association of Private Colleges and Universities) organized yearly. There
are altogether 26 different sports organized by different colleges or universities.
HELP University is one of the strongest sports team and holds the record of 8
years (2003-2008 & 2010) MAPCU overall champion.
DSA also organises annual Sports Carnival and Trekathon which is an InterFaculty event. This ensures that HELP University students are active mentally
and physically. The best players would be selected for HELP University Sports
Team to represent the university for MAPCU and MOHE events. Sports scholar-
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ships are provided to sportsmen and sportswomen who contribute to the success
of the sports events which they are involved.
6.1.2
Sport Facilities
Sports Facilities are provided to students by DSA both at Wisma HELP and
Main Block. They provide board games for students to borrow and play in their
free times. Sports equipment such as football, futsal balls, basketballs, volleyballs, netballs, rugby balls etc can be borrowed by students for outdoor activities.
DSA also owns 2 pool tables and 4 foosball tables as an extra sports entertainment for students.
Multipurpose Courts
There exist 2 multi-purpose courts at the Car Park area in Main Block which is
used for student sporting activities such as basketball, netball, volleyball, futsal
and dodgeball. This courts can be used as a multipurpose court for other outdoor
activity or club activities.
Table Tennis
DSA at Wisma HELP and Main Block provides students with table tennis playing facilities. Students can the room to play in their free time or have their regular training sessions.
Bangsar Sports Complex
The Bangsar Sports Complex has full sporting facilities like a full-sized swimming pool, a badminton hall, tennis courts, a volleyball court, etc. Reservation of
these facilities can be made at the venue. For reservations, contact 03-2284 6065.
Sports Unlimited, Section 13, Petaling Jaya
This sports complex has facilities for futsal, indoor hockey and net ball. Reservations of these facilities can be made at the venue.
Astaka Sports Complex, Petaling Jaya
The Astaka Sports Complex is the venue for football, squash, tennis and rugby.
Reservations of these facilities can be made at the venue.
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6.2
International Student Services
International Student Services Department (603-2094 2000 ext. 2508)
International students make up 25% of the students at the HELP University / HELP
Academy, so there is no reason to feel isolated or lonely. The International Student
Services Department (ISD) is set up to enhance the welfare of all international students studying at HELP University. ISD provides assistance in terms of admission,
application and renewal of student visa, among others.
Special activities are organised to foster closer relationship among local students,
international students and staff members. These include city tours, excursions,
barbecue gatherings, festive get-togethers, and Sports Carnival. The highlight of
the year is the International Students' Day, which is normally held during the
month of August / September. These activities are meant to expose international
students to the Malaysian and Asian culture.
Services provided by International Student Services Department (ISD)
Application processing
• Receive and coordinate with various departments on new application
• Dispatch of Offer Letter and / or other related documents to students
Liaison with Malaysian government authorities
• Student Pass and Entry Visa application and renewal
• Assist student’s family on immigration matters
• to enquiries from JPS, Immigration Dept, Police Dept, Customs & Excise Dept,
various embassies, etc
• Submit periodic international student reports to JPS, Immigration Dept, Police
Dept, etc
New students arrival and induction
• Arrange airport reception and immigration clearing
• Arrange temporary accommodation
• Assist students to identify accommodation around HELP
• Assist students in foreign currency exchange
• Assist students on personal bank account
• Brief students on various rules and regulations on international students
•
•
•
•
•
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Observation on student’s disciplinary and academic progress
Attend to enquiries from students’ sponsors / guardians
Forward academic progress reports to students’ sponsors / guardians
Monitor students attendance based on academic departments’ input
Coordinate communications on behalf of the students with various departments
of HELP
•
•
•
•
•
•
•
Students’ welfare
Ensure they are covered by medical insurance
Attend to students’ needs during sickness or hospitalization
Counsel students on their personal / social problems
Assist students to organize social and cultural activities
Guide students and facilitate in visa applications at various embassies
Assist students in travel arrangement in emergency cases.
RULES & REGULATIONS TO FOREIGN STUDENTS AT HELP UNIVERSITY
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•
Foreign students who have already obtained a social visit pass from their own
countries or those who are holding other passes (eg. Dependant Pass, Work Permit, Student Pass from other Colleges) are still required to apply for a student
pass through HELP University.
•
Students who need to renew their student pass have to apply to the International
Student Services Department (ISD) two months in advance before the expiry
date. It is the students’ responsibility to ensure that the Student Pass is valid and
to submit all the required documents on time to renew the Student Pass.
•
Foreign students must attend classes regularly. Absence from class for more
then 3 days must be substantiated with a medical certificate. Students must enrol
for a minimum 2 subjects every semester and have 80% attendance for all subjects enrolled.
•
Foreign students who leave the state or country for holidays or for any other
purpose must inform the International Student Services Department of their contact address or telephone number where they can be reached in case of emergency.
•
Foreign students, who have a valid student pass and have completed their course
or wish to withdraw from HELP University, will have to inform the ISD to cancel their student pass before they leave the country. If they do not so, the Security Deposit will be withheld.
•
Foreign students must inform the university of any change in permanent and current address, contact no, passport no., etc.
•
Foreign students are not allowed to seek employment while studying in HELP
University (except those with a valid Work Permit). The Malaysia Migration
Department will deport students who flout this rule.
•
Foreign students will have to abide by all general rules and regulation of HELP
University.
•
Student Pass may be withdrawn or cancelled if the student fails in his/her studies
or contravenes the regulation of HELP University or the Malaysian government.
•
All students must have medical insurance coverage throughout the stay in Malaysia.
6.2.1 Pre-departure Checklist
Tuition Fees
Please be aware of the cost of studying and living in Malaysia and organize adequate financial resources before leaving your home country. International students living overseas must pay their first semester fees well before departure so
they will have enough time to obtain their Student Pass. Tuition fees vary according to the course you are taking. For fee structure, please refer to your Offer
Letter.
Money
Students will need to bring about RM500 - RM600 in cash to cover expenses in
Malaysia for the first few weeks. Students should also bring other funds to be
drawn in Ringgit either in the forms of a bank draft or via electronic transfer in a
bank account in Malaysia. Please take note that bank clearings may take a week
for electronic transfers to a month for bank drafts. Please also be advised that it
is more convenient to transfer funds electronically when depositing large sums
of money into bank accounts. Students will be given more information during
the Orientation Program.
•
•
•
The Ringgit Malaysia (RM) is the basic unit of exchange. Both paper notes
and coins are used.
Notes are different in colours and size. Denominations are RM1 (blue),
RM5 (green), RM10 (red), RM50 (blue) and RM100 (purple).
Coins vary in size according to the value. Denominations are 50 cent (silver), 20 cent (silver), 10 cent(silver) 5 cent (silver) and 1 cent (bronze).
Health History
It is important to know your own health history. Before departure, please ask
your doctor's advice on the type of medications you have been taking and the
immunizations you have been given in the past. Most importantly, please be
aware of the medications that you are allergic to. It is also good practice to have
this information in writing in case you become ill while overseas.
Climate and Clothing
Lying between one and seven degrees north of the equator, Malaysia enjoys a
tropical climate. The average temperature is 28 degrees Celsius; however, highland temperature can reach the mean of 18 degrees. Annual rainfall is heavy at
2500mm (100 inches). The high humidity level at 80% throughout the year favours light and sweat-absorbent material such as cotton for daily dressing. Generally, Malaysia has two distinct seasons. The dry season occurs during the
southwest monsoon from May to September. The northeast monsoon blows
from mid-November until March, which brings about the rainy season (monsoon) to the country. The East Coast of the country is best avoided during these
times.
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Electrical Goods
Electric supply is on a 240-volt 50-cycle system. Please ensure that the electrical goods from your country are compatible to use in Malaysia.
Computer
Computer laboratories are available on campus with a variety of software, printing, e-mail and Internet facilities. Various spots on campus are WiFi enabled allowing students the convenience of getting online with their laptops. Students
who wish to use the computer labs are required to register with the Corporate Information Centre (CIC). Students are required to present their student card to be
registered. International students can bring their passport as proof. The lab is
opened daily and you can check the opening hours from the notice on the lab entrance.
Passport Renewal
Before leaving the country, please check to ensure that your passport is current.
Passport renewal may take several months. Please be advised to apply for renewal at least two months before the expiry date to avoid any inconveniences.
6.2.2 Arrival
Students will have to notify us the details of their arrival at least 10 days before
their departure date. The information required are:
• Date of arrival
• Time of arrival
• Flight number
Officials from HELP will receive them at the Airport Immigration clearance
point. Please take note that students will not be able to clear Immigration without
the presence of officials from HELP. For ease of Immigration Clearance, please
produce the approval letter upon arrival.
Upon the clearing by immigration, students will be accompanied to the HELP
Residence. Students will be escorted to the University during the first few days
upon arrival.
6.3
Counselling Services
CAREERsense@HELP (603-2711 2000 ext. 1130)
Centre for Psychological & Counselling Services (603-2096 1212)
6.3.1
Academic Counselling
Customer Marketing Department (603-2094 2000)
Education Advisors in the Customer Marketing Department provide academic
guidance to students in choosing the most suitable careers and courses.
6.3.2
Mental Health
The two-dimensional mental health program at HELP University was first developed at the beginning of 1995. The first dimension is to provide expert
counselling services for students having personal difficulties such as study problems, relationship problems, and problems with identity, meaning and other issues related to their present stage in life.
Page | 73
The second dimension of the mental health program is a pro-active dimension,
i.e. to provide personal development programs for the enrichment of our students’ personal lives. Programs such as time management, conflict resolution,
stress management, study skills, interpersonal skills, confronting change, vision
and direction, etc. are given to ensure that our students have the relevant capabilities and attitudes to face the challenges of a university education as well as to
face life in general.
The HELP University’s Faculty of Behavioural Science provides free consultation and counselling services to all our students and staff.
6.3.3
Personal Development and Mental Health Programs
The Faculty of Behavioral Sciences provides free and professional counselling
and psychotherapy to both the students and staff at HELP University through the
Center for Psychological and Counseling Services (CPCS). Professional counsellors and clinical psychologists along with supervised graduate-level trainees
provide the services at CPCS. CPCS offers personalized therapy to students who
have difficulties, to better cope with their problems in order to achieve their fullest potential. Students who do not face significant concerns are also encouraged
to come for counselling in order to find deeper meaning in their lives, as well as
to discover their deeper potential.
Occasionally, personality testing, aptitude testing and a range of other types of
psychological tests are also offered to both students and staff of HELP University. Such tests assist therapists in deciding the most suitable form of intervention for their clients.
Aside from therapy services, CPCS also provides psychoeducation to the both
students and staff of HELP University. Seminars and/or workshops are conducted throughout the year on a variety of relevant topics, such as time management, stress management, emotional intelligence, study skills, relationship enhancement and others.
6.3.4
Career Advisory Services
CAREERsense@HELP (located at Level 5, Wisma HELP) is the one stop career guidance center at the University. It offers a host of services, ranging from
career information, career counselling and career development. Among them are
the
1. Testing and Assessment Services: Students are profiled based on their interest, mental ability and personality. Results from these tests would be the basis for career counselling and consultation to take place.
2. Employability and Personal Development Training Programs: A series of
employability training programs are organised through the year to assist students obtain a better understanding of themselves and what is required of
them in the world of work.
3. Internship
Placement
Services:
Upon
registering
with
CAREERsense@HELP, students will receive via email vacancies and postings
of various internship opportunities right through the year
Page | 74
4. The Graduate Placement Program: Assists students in identifying suitable
jobs and training opportunities with companies linked to the centre.
CAREERsense@HELP also organises workshops for graduating students to
learn the finer points of writing résumés, attending interviews and selecting the
most suitable jobs.
6.4
Accommodation
(Refer to http://210.19.191.193/admissions/accommodation)
For more information about accommodation, please contact:
Mr Toh Soon Guan, Residence Management Director
Ms Yatie Ahmad, Assistant Manager
HELP Residence
Telephone: 603-2095 3932 / 2095 1111
Fax :
603-2095 3937
Email:
residence@help.edu.my
Page | 75
6.5
Parking
Secure Parking Corporation Sdn Bhd (603-2093 6898)
The parking at HELP University’s Main Block, Wisma HELP (WH) and Kompleks
Pejabat Damansara (KPD) are operated by Secure Parking Corporation Sdn Bhd.
Parking at the car park in front of HELP University’s Main Block costs RM3.00
per entry for students upon showing the parking operator their HELP University
Student ID. Season parking is available and may be purchased at RM75 per month
(unlimited entry/exit) from the parking attendant at the exit of HELP University’s
Main Block car park.
With effect from January 2012, the Autopay System will be implemented. Students
will be required to buy a flat rate card from them from Secure Parking. Secure
Parking will set up booth for the students to purchase the card.
Metro Parking is offering non-reserved parking lots in Block C and Block K at the
Pusat Bandar Damansara car park at a special rate for students. A total of 400 bays
is being offered on a first-come-first-serve basis. The monthly rate is RM100.
Other incidental charges to be paid are:
a. Security deposit - RM100.00
b. Card deposit - RM50.00
Students who are interested can contact Metro Parking at 03-20949333 ext.
120/131 Please produce a copy of your student ID when applying.
Parking at Wisma HELP (indoor or open car park) and Wisma KPD are based on
an hourly rate. In view of this, students in Wisma HELP and Wisma KPD are
advised to use HELP University’s Main Block open car park to park their car and
take the free shuttle bus to WH and KPD.
The shuttle bus service provided runs continuously from 7.00 am to 7.00 pm enroute from Main Block to Wisma HELP and KPD. This service operates from
Monday to Friday exclusively for HELP students and staff only.
Wisma KPD
6.6
Security
Security & Transport Department (603-2094 2000 ext. 3605)
The Security and Transport department of HELP University is responsible for ensuring the safety of the students and staff within its premises. It supervises the security guards operating the various exits in HELP University. It also supervises the
provision of bus services between the various buildings.
6.7
Student Portal – myPride (Administration)
Corporate Information Centre HELPDESK (603-2096 2000)
Page | 76
myPride is a unique online service designed
for students with the aim of instantaneously facilitating communication with the administration features and enabling them to check their
record status (personal, financial & academic).
Update your records as well as personal details, change majors, verify subjects and add or
drop them at the touch of a key. It's fun and
fast!
myPride is available at http://mypride.help.edu.my
however to access myPride@HELP via Wireless Application Protocol (WAP) please direct URL address
to http://wap.help.edu.my in your WAP device.
6.8
Student Portal – myACeL (Academic)
Centre for e-Learning (email nurdiyanaas@help.edu.my )
myACeL is a content management system (CMS) uniquely designed using sound
pedagogical principles, to help educators create effective online learning communities. Students of HELP University are to register online at
http://elearning.help.edu.my. An activation code will be sent to their personal email
account in order to access the system.
Students registered in myACeL are expected to experience the state-of-the-art facilities for the following purposes:
•
Page | 77
Access multimedia course materials, lecture notes and power point presentations related to courses they are registered in;
•
•
•
•
•
Page | 78
Instructor and student-to-student interactions in computer conferences via discussions forum and chatting facility;
Electronic and group mail, both within and outside of the course structure;
File transfer & file attachment of assignments;
Feedback between instructor and students and between students on joint projects; and
Intelligent monitoring of students performance and progress.
6.9
Library
Learning Resource Center (603-2711 2000 ext 2803)
The primary objective of the HELP University is to provide you with the necessary
resources to help you achieve excellence in your studies and research. The Library
is therefore an important key to the acquisition of knowledge and information that
will help to ensure success in your course of study. To achieve the full benefit
from the Library you should make use of its collection fully and abide by its rules
and regulations. HELP University library and HELP Academy library with a suitably large collection of up-to-date collection of text and reference books and periodicals provide a comfortable and conducive study environment for its discerning
users. Besides normal library loan services, other facilities like computers for
online internet searching and photocopying are also available.
•
Online Database
(The respective academic departments)
-
Westlaw
Westlaw International is Thomson’s powerful online research service, providing legal professionals with trusted legal, news and business information from around the world. Westlaw International combines essential, authoritative information resources with the technical innovation of Westlaw
– the leading online legal information service in the United States. By
combining materials from renowned content providers such as Sweet &
Maxwell, Thomson West, ELLIS Publications, Lawbook Co and Carswell,
Westlaw International offers a unique collection of trustworthy legal and
regulatory information.
Westlaw International features and benefits
• A subscription-based service giving access to Case Law, Legislation,
Law Reviews, Treatises, and Directories organized by topical and jurisdictional libraries
• Business information and News, including business public records
• Editorially enhanced and reliable content – headnotes, citators and legal
update alerts
• Citator superiority with KeyCite and UK Case Locator
• Easy-to-use interface
• Access from any location around the world with Web availability
• Secure sign-on option to maintain confidentiality when you enter your
password
• Expert training and research assistance
-
Page | 79
EBSCO
EBSCO is a worldwide leader in providing information access and management solutions through print and electronic journal subscription services, research database development and production, online access to
more than 150 databases and thousands of e-journals, a full-featured OpenUrl link resolver, and e-commerce book procurement. EBSCO has been
serving the library and business communities for more than 60 years.
SAGE-HSS
The SAGE Humanities and Social Science (HSS) Package provides access to 419 journals in the humanities and social sciences fields, including
leading international peer-reviewed titles many of which are ranked in the
Thomson Scientific Journal Citation Reports®.
ProQuest
ProQuest is a web-based information service providing access to a number
of databases covering various subject disciplines, including business and
management, education, science, computing, medicine, telecommunications, the social sciences and newspapers (local and overseas). Some of the
databases include ABI/Inform global, Applied Science & Technology Plus,
General Science Plus, Social Science Plus. The service contains summaries
of articles from over 8,200 publications, with many in full text or full image format
6.10 Computer Services
Corporate Information Centre HELPDESK (603-2096 2000)
HELP University’s extensive computing resources for its students is enhanced by
the services of HELP Desks located in the Main Block, Wisma HELP and KPD
Block E. The staff at the various HELP Desks are trained to provide various IT
services to the students, including printing services, trouble-shooting of notebooks,
student e-mail and electronic enrolment accounts.
a) Learning Spaces or Computer Labs
The Learning Spaces cater largely for the academic pursuits of students in computer-related subjects from various departments.
We have six Learning Spaces in the Main Block. Four of these house approximately 180 Dell Optiplex multi-media computers, with 80GBHDD, 512MB
RAM, operating on Windows XP Pro SP2, one of which is specifically dedicated for the use of assignments and research. The fifth Learning Space houses
Macintosh G4 computers, running on Mac OS X with 512MB RAM. This is
utilised by Mac-specific subjects and projects. The sixth Learning Space is primarily used as a language lab, with audio-visual facilities to aid the teaching of
modern languages.
Constructions for additional learning spaces in other buildings are already underway. Specifically:
KPD E x 2 labs (completed) – computers in these labs total 45 units.
Wisma HELP x 2 labs (1 lab completed, 1 lab under construction). The
number of computers in the completed lab is 40. The lab under construction
would also house 40 units when completed.
Additionally, we have computers available for student access in other areas.
Namely:
Law Resource Centre
Page | 80
Business Resource Centre
Library
b) WiFi
Wireless Local Area Network (WiFi) Hotspots in the Main Block running on
TMnet Streamyz Exterprise-level broadband lines are currently scattered
throughout approximately 40% of the campus. This percentage grows every
year. This facilitates student (and staff) access to the internet beyond the operating hours of other computer facilities in our campus, allowing those far away
from home to communicate with friends and family in other time zones.
A campus-wide intelligent networking also has been implemented, to enhance
internet accessibility throughout the campus and also to promote the use of
electronic lecture notes.
Page | 81
7.
Faculty of Foundation Studies
HELP Matriculation Centre (603-20942000 ext 1800)
Welcome Note from the Dean of Foundation Studies - HELP
Matriculation Centre
Dear students,
Thank you for choosing HELP University as your university of choice to further your studies.
We at HELP Matriculation Centre aims:
•
To provide a good quality Pre-University education that prepares the students to meet
the demands of undergraduate study.
•
To incorporate a certain degree of flexibility so that students can choose a discipline at a
later stage rather than at the beginning of the course
•
To emphasize extracurricular activities as well as good pastoral care to ensure that students obtain a holistic education
•
To provide a conducive environment for study equipped with excellent facilities.
The staff members of the HELP Matriculation Centre are highly qualified and are available to
provide support for the increasingly diverse student population. They are committed to excellence in their teaching, catering to the needs of the students.
This handbook contains vital information for you to plan your studies. It is suggested that you
read through this handbook carefully.
We wish you all the best and every success in your studies at HELP University College.
Mr Dhanesh Balakrishnan
LLB Hons (London), CLP, LLM (UKM), Cert in Taxation (HELP), MBA (CSU)
Dean of Foundation Studies - HELP Matriculation Centre and Senior Lecturer in Law
Page | 82
7.1 Introduction to HELP Matriculation Centre
HELP Matriculation Centre (HMC) offers two foundation programs, ie. Foundation in
Arts and Foundation in Science.
Both the foundation programs are widely accepted by many prestigious universities in
Australia, New Zealand, the United Kingdom and United States of America as a suitable
entry requirement into their undergraduate programs.
These 2 programs has incorporate two subjects into the curriculum, that is, Critical
Thinking Skills and Study Skills, to add value to the program. Students are prepared at
the pre-university level to think critically and to evaluate information effectively. In
alignment with Malaysia’s education policy, these two subjects were introduced into the
curriculum in 2005, making us one of the first institutions to do so.
HMC academic staff have been drawn from a wide range of disciplines, with many
years of experience in both the public and private sectors. They play the very important
role of maintaining the quality of teaching at a consistently high level.
7.2 Foundation in Arts
The Course
The Foundation in Arts course HELP University College is a pre-university program
specifically tailored for students who have successfully completed the SPM/O-Level examinations.
Bearing that in mind, the program is designed to cater to the needs of the students taking
into account the following considerations:
•
•
•
•
•
To provide a good quality Pre-University education that prepares the students to
meet the demands of undergraduate study.
To incorporate a certain degree of flexibility so that students can choose a discipline at a later stage rather than at the beginning of the course
To include subjects such Study Skills and Critical Thinking skills to give the
students an edge over the others
To emphasize extracurricular activities as well as good pastoral care to ensure
that students obtain a holistic education
To provide a conducive environment for study equipped with excellent facilities.
Rationale
To equip students with the qualifications required for entry into tertiary institutions to
pursue academic programs, such as Accounting, Economics, Business, Communication,
Psychology, Information Technology and other Social Sciences and Humanities related
courses.
Page | 83
To equip students with the intellectual tools and discipline for academic excellence and
at the same time inculcate leadership qualities and good character.
To provide students with skills and knowledge relevant to the needs of modern industry.
Duration
Students can complete the program in 1 year (3 semesters of 14 weeks per semester).
Program Structure
Students must complete 11 subjects - 7 compulsory and 4 electives, and 2 MQA subjects.
7.2.1. Subject Offering
The following subjects are offered in the program:
Core Subjects (7 Compulsory)
FDCTS001 Critical Thinking Skills
FDENG001 Intermediate English
FDENG002 Advanced English (pre-requisite: FDENG001 Intermediate English)
FDFMA001 Finite Mathematics
FDITC001
Computing Principles
FDSSK001 Study Skills
FDSTA001 Statistics
Credit Hours
4
4
4
4
4
4
4
Elective Subjects (To choose four (4) subjects)
FDACT001 Principles of Accounting
FDBUS001 Introduction to Business Principles
FDCAL001 Calculus
FDCPG001 C Programming
FDECP001 Economic Principles #
FDFIN001
Introduction to Finance
FDHCM001 Introduction to Human Communications
FDIPR001
Introduction to Public Relations
FDITP001
Internet Principles
FDLES001 Introduction to Legal Studies
FDMAC001 Macroeconomics (pre-requisite: FDMIC001 Microeconomics) #
FDMIC001 Microeconomics #
FDMKT001 Introduction to Marketing Principles
FDPSY001 Psychology for Personal Development
FDTHM001 Introduction to Tourism and Hospitality
FDVBP001 Visual Basic Programming
Credit Hours
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
# - Enrolment Restriction - Student can opt to enrol for Microeconomics and Macroeconomics or Economics Principles but not all
or any combinations of these three (3) subjects.
Page | 84
7.2.2
MQA Subjects (Compulsory for all students) (to choose two (2) subjects) Credit Hours
MPW1133
MPW1143
MPW1153
Malaysia Studies (Compulsory for all students)
Islamic Studies (Compulsory for all Malaysian muslim students)
Moral Studies (Compulsory for non-muslim and international students)
3
3
3
Upon completion of all the required subjects in the Foundation in Arts program, students will be awarded a Foundation in Arts certificate.
7.3 Foundation in Science
The Course
The Foundation in Science course at HELP University College is a pre-university program specifically tailored for students who have successfully completed the SPM/OLevel examinations.
Bearing that in mind, the program is designed to cater to the needs of the students taking
into account the following considerations:
•
To provide a good quality Pre-University education that prepares the students to
meet the demands of undergraduate study.
•
To incorporate a certain degree of flexibility so that students can choose a discipline at a later stage rather than at the beginning of the course
•
To include subjects such Study Skills and Critical Thinking skills to give the
students an edge over the others
•
To emphasize extracurricular activities as well as good pastoral care to ensure
that students obtain a holistic education
•
To provide a conducive environment for study equipped with excellent facilities.
Rationale
•
•
•
To equip students with the qualifications required for entry into tertiary institutions to pursue academic disciplines, such as Medicine, Pharmacy, Biotechnology, Engineering, Information Technology, Sciences and other related courses.
To equip students with the intellectual tools and discipline for academic excellence and at the same time inculcate leadership qualities and good character.
To provide students with skills and knowledge relevant to the needs of modern
industry.
Duration
Students can complete the program in 1 year (3 semesters of 14 weeks per semester).
7.3.1
Program Structure
Students must complete 11 subjects - 6 compulsory and 5 elective, and 2 or 3 MQA subjects
The following are subjects offered in the program:
Page | 85
Core Subjects (6 Compulsory)
Credit Hours
FDCTS001 Critical Thinking Skills
4
FDENG001 Intermediate English
4
FDENG002 Advanced English (pre-requisite: FDENG001 Intermediate English)
4
FDCAL001 Calculus
4
FDITC001
Computing Principles
4
FDSSK001 Study Skills
4
Science Elective Subjects (Compulsory 2 sets (4 subjects)
Credit Hours
FDBIO002
Biology I: Cells, Metabolism and Physiology
4
FDBIO003
Biology II: Genetics, Evolution, and Ecology
4
FDCHM002 Chemistry I: Element, Compounds and Organic Chemistry 1
4
FDCHM003 Chemistry II: Thermochemistry and Organic Chemistry 2
(pre-requisite: FDCHM002 Chemistry I)
4
FDPHY002 Physics I: Mechanics, Light and Optics
4
FDPHY003 Physics II: Fluids Mechanics, Electricity and Magnetism
(pre-requisite: FDPHY002 Physics I)
4
Free Elective Subjects (Choose One (1) subject)
FDCPG001 C Programming
FDECP001 Economic Principles
FDEMA001 Engineering Mathematics Applications
FDFMA001 Finite Mathematics
FDHCM001 Introduction to Human Communications
FDITP001
Internet Principles
FDLES001 Introduction to Legal Studies
FDPSY001 Psychology for Personal Development
FDSTA001 Statistics
FDVBP001 Visual Basic Programming
7.3.2
4
4
4
4
4
4
4
4
4
4
MQA Subjects (Compulsory for all students) (to choose two (2) subjects) Credit Hours
MPW1133
MPW1143
MPW1153
Malaysia Studies (Compulsory for all students)
Islamic Studies (Compulsory for all Malaysian muslim students)
Moral Studies (Compulsory for non-muslim and international students)
3
3
3
Upon completion of all the required subjects in the Foundation in Science program, students will be awarded a Foundation in Science certificate.
Page | 86
7.4 Admission Information
7.4.1
Admission
Students intending to pursue the Foundation in Arts or Foundation in Science
programs must meet the admission requirements of HELP University College.
Admission is based upon past academic performance, scholastic ability and personal characteristics. Interested applicants must submit the following before
they can be considered for admission:
(a)
(b)
(c)
(d)
(e)
7.4.2
A completed Application Form
Administration Fees (application, registration, security deposit and resource fee)
A certified copy of actual/forecast results (SPM/O-Levels/UEC)
A photocopy of the identity card
Two passport-sized photographs (non-returnable)
Admission Requirements:
Students are eligible for admission into the program if they have at least one of
the following qualifications. Completed forms will be carefully processed and
evaluated by the HELP Matriculation Centre and the Registry. The admission
requirements for the following programs are:
7.4.2.1 Foundation in Arts
5 SPM/SPMV Credits* Credits or 5 `O’ Levels Credits (Grade A to C) or
equivalent qualification recognised by the Malaysian Government.
7.4.2.2 Foundation in Science
General Entry: 5 SPM/SPMV Credits* or 5 `O’ Levels Credits (Grade A
to C) or equivalent qualification recognised by the Malaysian Government. (Students must have a Credit in Mathematics and 2 Science subjects ie. Biology / Chemistry / Physics for eligibility into the Foundation
in Science program)
Entry to Medicine, Dentistry and Pharmacy programs upon completion
of Foundation in Science:
A minimum B in the following SPM/SPMV/`O’ Levels/equivalent:
Mathematics, Additional Mathematics, Biology, Chemistry and Physics.
* A Pass in Bahasa Melayu is compulsory for eligibility
7.4.2.3 HELP University English Requirement:
(i)
A Credit in English from SPM/SPMV/`O’ Levels/UEC qualifications or
(ii)
TOEFL – 550 or
(iii) IELTS – band 5.5
Other English Language qualifications will also be considered on a case to case basis.
Page | 87
Note:
Forecast results are accepted. A conditional offer will be granted if the forecast results
meet the entry requirements.
Students who have been accepted based on forecast results must furnish HELP University College with transcripts of the actual results to proceed with the program. HELP
University College reserves the right to de-register any student who fails to meet the requirements.
7.4.2.4 Admission Requirements (for International Students)
In general, international students must meet the same academic standards
of admission as those required of local students. However, as there is
considerable variation between educational systems worldwide, precise
comparative standards are not always available. Therefore, international
students are considered for admission on the basis of their academic
coursework, English proficiency and proof of adequate financial resources. Our International Student Service Department (ISD) will handle all applications from international students, including immigration
requirements and regulations, visas and accommodation. (see 2.2 International Students Admission Procedure)
7.5 English Requirements
7.5.1
English Immersion Program (EIP)
Prior to admission, all students are required to present evidence of proficiency in
the English language. Students who do not have a credit in English in the
SPM/O-Levels/UEC or its equivalent are required to sit for an English Placement Test to ensure correct placement in the EIP. This test assesses students’
proficiency in terms of reading and comprehension, grammar and vocabulary,
and writing skills. This test is held prior to the start of each semester.
7.6 Exemption Procedures
7.6.1
Exemption Policy
(a)
For partial fulfilment of course requirements, the Department will consider a student’s prior studies from another institution or course.
(b)
Exemptions will be considered for relevant studies successfully completed in the last two years.
(c)
Exemptions will be considered on a subject to subject matching based on
the following criteria:
•
Entry requirements for the prior studies program match the entry
requirements of the program the student has chosen to enrol in;
•
Subjects completed from prior studies match 70% of the contents
of the subjects offered in the program.
7.6.2
Exemption Regulations
Page | 88
(a)
(b)
(c)
(d)
(e)
It is the responsibility of a student applying for exemptions to submit:
A verified transcript of past academic record indicating the
unit(s)/subject(s) completed, year completed and grade(s) obtained (including details of the grading system and weightage of the
unit(s)/subject(s) as a portion of the total course to justify the exemptions
upon the point of entry;
•
A copy of the unit/subject descriptions, including the syllabus or
handbook outline;
•
A copy of the course structure; and
•
Any other information required by the Head of Department.
HELP University College accepts no responsibility for obtaining such
documentation from other institutions.
Decisions on exemption will be at the discretion of the Dean / Head of
Department / Designate and are final. No appeal of the decisions will be
entertained.
Courses taken after admission into HELP University College shall not
entitle the student for any further exemptions.
Exemption will only be granted for a maximum of 4 academic subjects.
7.7 Tuition Fees
The following tuition fees are applicable to new students from January 2010 onwards.
HELP University reserves the right to adjust the fees without prior notification.
RM
USD
Foundation in Arts
Per Subjects(x 11)
1,600.00
552.00
Foundation in Science
Per Subjects(x 11)
1,600.00
552.00
MQA Subject
Per Subject
500.00
172.00
Note:
(a)
Fees for semester-based courses should be settled in a single payment. There is
no provision for instalment payment. Any request of late-payment must be
communicated to the Registrar of HELP University and are subject to the Registrar approval for such request.
(b)
For Science-based subjects, a Science Lab Fee of RM250 (USD87) is payable.
7.8 Academic Semesters
Foundation in Arts and Foundation in Science
The Foundation programs runs on academic semesters with three full semesters of 15
weeks each.
•
Page | 89
January to April, March to July (for March intake), May to August and August
to December semester – 14 weeks of classes and 1 week of final examinations
7.9 Class Attendance
By enrolling in HMC programs at HELP University, the student indicates a willingness
to attend classes and to meet the requirements of the course. It is the student’s responsibility to be aware of the course requirements. Attendance and class policies will be
made known to students by the lecturers at the beginning of every semester.
Regular class attendance is considered essential and is strongly encouraged. A student
who is unable to attend classes because of serious illness, accident, hospitalization or
other unavoidable circumstances is responsible to notify the department and lecturers
concerned and to submit the relevant written verification as soon as possible.
7.10 Malaysian Qualifying Agency (MQA) subjects Attendance Requirements
MQA subjects are compulsory for all Foundation programmes students. HMC offer the
following subjects:
MPW1133
MPW1143
MPW1153
Malaysia Studies (Compulsory for all students)
Islamic Studies (Compulsory for all Malaysian muslim students)
Moral Studies (Compulsory for non-muslim and international students)
There is an 80% attendance requirement before you are allowed to attempt the final examinations. Students failing to meet this attendance requirement may be barred from
the final examinations.
7.11 Time Frame for Completion of Program
Students must complete the program in HMC within three (3) years from the date they
first enrol for any subject. This period of three (3) years includes all periods of deferment, and no extensions will be granted for such deferments.
If any student wishes to continue with the intended program after the expiry of the three
(3) years, he/she must seek approval from the Director of the department. If the Director
approves, the student must re-register as a new student and re-enrol for all subjects like
any new student, including those subjects already passed in the previous registration.
7.12 Examinations
Final examinations are obligatory for all courses in HMC programs except
FDSSK001 Study Skills and Leadership and those that specifically recommend special requirements in lieu of final examinations. All students are required to take the
final examinations at the specified date and time.
Page | 90
The threshold for the final examination should be a MINIMUM of at
least 16 marks out of 40 marks. Students must score a minimum 16 marks
out of 40 in the final examinations and a combined total of 50 marks to
pass the subject.
7.12.1 Assessment
7.12.1.1
Continuous Assessment
Each course is evaluated through both continuous assessments
and examinations every semester. Regular attendance at every
class is expected.
7.12.1.2
Breakdown of Assessment
The breakdown of marks might vary according to individual
courses. Most courses will follow the assessment pattern stated
below:
Continuous Assessments
Mid-term Examination
Final Examination
40%
20%
40%
-------100%
--------
Total score
7.12.2 Grading System
The final result of each student’s work in each course is reported to the Head
of Department. An Exam Board Meeting will be convened and attended by
the Head of Department, Exam Centre officials and course leaders to finalize
all grades. The Exam Centre will post all grades before the commencement
of the next semester for students to review.
7.12.2.1
Grading Scheme:
The overall grading scheme is as follows:
Page | 91
Grade
Description
Percentage Achieved
HD
D
CR
PS
FL
FW
AW
TA
SX
High Distinction
Distinction
Credit
Pass
Fail
Fail Withdrawn
Approved Withdrawn
To be assessed
Supplementary Examination
85 - 100%
75 - 84%
65 - 74%
50 - 64%
0 - 49%
Note (*)
Note (**)
Note:
(*)
TA - To be assessed. A substantive grade will be
awarded when assessment is completed.
(**) SX – Supplementary Examination. Students who qualify for a supplementary examination will sit for the examination at the next available semester. All documents
for the appeal for a supplementary examination must be
presented THREE working days from the date of the
missed examination.
7.13 List of Subjects Offered
7.13.1 Foundation in Arts
Core Subjects
FDCTS001
FDENG001
FDENG002
FDFMA001
FDITC001
FDSSK001
FDSTA001
Critical Thinking Skills
Intermediate English
Advanced English
Finite Mathematics
Computing Principles
Study Skills and Leadership
Statistics
Elective Subjects
FDACT001 Principles of Accounting
FDBUS001 Introduction to Business Principles
FDCAL001 Calculus
FDCPG001 C Programming
FDECP001 Economic Principles
FDFIN001
Introduction to Finance
FDHCM001 Introduction to Human Communications
FDIPR001
Introduction to Public Relations
FDITP001
Internet Principles
FDLES001 Introduction to Legal Studies
FDMAC001 Macroeconomics
FDMIC001 Microeconomics
FDMKT001 Introduction to Marketing Principles
FDPSY001 Psychology for Personal Development
FDTHM001 Introduction to Tourism and Hospitality
FDVBP001 Visual Basic Programming
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7.13.2 Foundation in Science
Core Subjects
FDCTS001
FDENG001
FDENG002
FDCAL001
FDITC001
FDSSK001
Critical Thinking Skills
Intermediate English
Advanced English
Calculus
Computing Principles
Study Skills and Leadership
Science Elective Subjects
FDBIO002
Biology I: Cells, Metabolism and Physiology
FDBIO003
Biology II: Genetics, Evolution, and Ecology
FDCHM002 Chemistry I: Element, Compounds & Organic Chemistry 1
FDCHM003 Chemistry II: Thermochemistry and Organic Chemistry 2
FDPHY002 Physics I: Mechanics, Light and Optics
FDPHY003 Physics II: Fluids Mechanics, Electricity and Magnetism
Free Elective Subjects
FDCPG001 C Programming
FDECP001 Economic Principles
FDEMA001 Engineering Mathematics Applications
FDFMA001 Finite Mathematics
FDHCM001 Introduction to Human Communications
FDITP001
Internet Principles
FDLES001 Introduction to Legal Studies
FDPSY001 Psychology for Personal Development
FDSTA001 Statistics
FDVBP001 Visual Basic Programming
7.14 Subject Description
7.14.1 Foundation in Arts and Foundation in Science Subjects
FDACT001 Principles of Accounting (Arts)
This course provides students with a basic understanding on how accountants
develop financial data from business transactions, categorise and summarise
them, and present the accounting information to various interest groups for them
to make economic decisions.
FDBIO002 - Biology I: Cells, Metabolism and Physiology (Science)
This course introduces the basic building blocks of life and the functional macrounits that are derived from them. Students will cover metabolic processes such as
photosynthesis and cellular respiration and the processes that allow the formation and functioning of genes.
FDBIO003 Biology II: Genetics, Evolution, and Ecology (Science)
This course is structured to look at biological systems using an overview style,
studying both how these systems function and their major components. The sysPage | 93
tems studied include the various physical systems of plants, animals, and humans in particular.
FDBUS001 Introduction to Business Principles (Arts)
This course introduces students to basics of business, economics, ethics, globalization, entrepreneurship and the different forms of business ownership.
FDCAL001 Calculus (Arts / Science)
The course is to prepare students with the basic foundations of tertiary calculus.
The students will form quantitative skills for solving problems using calculus
theories and principles.
FDCHM002 Chemistry I: Element, Compounds & Organic Chemistry 1
(Science)
This course introduces some of the basic central concepts of Chemistry and provides a foundation for the topics covered in FDCHM003. Topics include atoms,
molecules, stoichiometry, atomic structure, states of matter, and electrochemistry
FDCHM003 Chemistry II: Thermochemistry and Organic Chemistry 2
(Science)
Chemistry II builds on the foundation on Chemistry I. Topics that are further
studied include; atomic and electronic structure, chemical bonding, acids and
bases, organic chemistry, gases, thermodynamics and kinetics
FDCPG001 C Programming (Arts / Science)
This course is designed to address the programming principal issues using "C"
language as a foundation to programming concepts.
FDCTS001 Critical Thinking Skills (Arts / Science)
The subject is about, understanding the components of critical thinking and the
benefits of developing good thinking skills, both of personal growth and participation in a democratic society.
FDECP001 Economic Principles (Arts / Science)
The course deals with the study of the principles of economics and some of its
applications. It is aimed at introducing the students to the basic terms, concepts
and tools of economic analysis.
FDEMA001 Engineering Mathematics Application (Science)
The objective of the syllabus is to prepare students with the basic foundation of
Engineering Mathematics. The students will form quantitative skills for solving
problems using relevant theories and principles.
FDENG001 Intermediate English (Arts / Science)
Its purpose is to equip students with the necessary skills to think, write, read, listen and speak critically as well as meaningfully for academic purposes.
FDENG002 Advanced English (pre-requisite: FDENG001 Intermediate English) (Arts
/ Science)
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This course is designed for students with a working knowledge of the English
language. Its purpose is to equip students with the necessary skills to think,
write, read, listen and speak critically as well as meaningfully for academic purposes.
FDFMA001 Finite Mathematics (Arts / Science)
The objective of the syllabus is to provide students with basic quantitative concept, methods and skills that are essential and necessary to analyze, interpret data
and to draw conclusion based on scientific principles.
FDFIN001 Introduction to Finance (Arts)
This course provides a general overview of financial management for beginners.
The course will cover detail concepts of financial management, financial instruments, and techniques used in financial decision making.
FDHCM001 Introduction to Human Communication (Arts / Science)
This course will teach students to become more effective, competent communicators by mastering a variety of skills, by thinking critically, by listening effectively and becoming culturally aware to the real world of personal and workplace relationships.
FDIPR001 Introduction to Public Relations (Arts)
This course will provide students a thorough grounding in public relations as a
pervasive, fully developed field of activity in today's society and global economy. It will properly define the broad scope of public relations, its societal value
and the workplace settings where public relations are practiced.
FDITC001 Computing Principles (Arts / Science)
This course is designed to introduce fundamental computer concepts, terminology and focuses on the manner in which computers operate through an understanding of the computer's building blocks, peripherals and technologies.
FDITP001 Internet Principles (Arts / Science)
This course is designed to introduce fundamental concepts of the Internet, terminology and how it works, with an emphasis on how Internet technology is used
in everyday activities.
FDLES001 Introduction to Legal Studies (Arts / Science)
This course will cover the fundamental understanding of the Malaysian legal
system; comparison between the British and the Malaysian system. The students
will also be introduced to a few branches of the law such as criminal law, contract law and the law of Tort.
FDMAC001 Macroeconomics (pre-requisite: FDMIC001 Microeconomics) (Arts)
This course is a study of the principles of economics and some of its applications. It is aimed at introducing the students to the basic terms, concepts and
tools of economic analysis. The introductory course of macroeconomics looks at
how the sum of all individual decisions can affect the economy as a whole.
FDMIC001 Microeconomics (Arts)
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This course deals with the study of the principles of economics and some of its
applications. It is aimed at introducing the students to the basic terms, concepts
and tools of economic analysis. This introductory course also deals with the
study of relationships between individual economic agents.
FDMKT001 Introduction to Marketing Principles (Arts)
This is an overview of marketing and its place in society, profit and non-profit
organizations. Emphasis is placed in consumer orientation, marketing concept,
marketing 4 Ps.
FDPHY002 Physics I: Mechanics, Light and Optics (Science)
This course begins with a discourse on topics contained within Newtonian mechanics, including kinematics & dynamics, forces, energy and work, momentum,
as well as a thorough coverage on rotational motion and its dynamics. The
course then shifts to an introduction to optics and light, using principles of geometric optics. Throughout the course students will be exposed to standard issue
problems as well as more technical ones with an emphasis on proper approaches
to problem-solving
FDPHY003 Physics II: Fluids Mechanics, Electricity and Magnetism
(Science)
This course begins with a standard treatment on solids and fluids, before shifting
to wave motion in detail, covering standard topics like simple harmonic motion,
wave motion, as well as a detailed study on sound waves. The final chapters will
deal with electrostatics, magnetism and electromagnetic induction, before a short
study on nuclear physics and a sneak peek at quantum theory. Throughout the
course students will be exposed to standard issue problems as well as more technical ones with an emphasis on proper approaches to problem-solving.
FDPSY001 Psychology for Personal Development (Arts / Science)
The course exposes students to the applied value of psychology. Among topics
that will be discussed are how the brain affects behavior, development across the
lifespan, states of consciousness, conditioning and learning, how we remember
and how to use memory effectively, intelligence, motivation, stress and coping
strategies, the various psychological disorders and therapies, and social influence.
FDSSK001 Study Skills and Leadership (Arts / Science)
The course aims to provide the students with skills directly and indirectly affecting their learning and studying behavior.
FDSTA001 Statistics (Arts / Science)
This subject covers the basic methods of statistical description and statistical inference.
FDTHM001 Introduction to Tourism and Hospitality (Arts)
This course will cover the key concepts in the understanding and explores the
fascinating worlds of travel, lodging, food service, meeting planning, and the related businesses that make up the tourism and hospitality industry.
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FDVBP001 Visual Basic Programming (Arts / Science)
This course is designed to expose students to windows programming using Visual Basic as the programming language.
7.15 Extra Curricular Activities
HMC L.E.A.D.S - Developing new frontiers
Overview
What is the single greatest untapped resource in an educational institution? It is the discretionary effort and energy of its students. Students who are fully engaged, passionate
about their work, and continually growing their capability to contribute, have a dramatic
impact in an educational environment.
HMC L.E.A.D.S offers a fresh approach to personal development, leadership and teambuilding and emphasizes immediate contribution, individual responsibility, professional
growth, and long-term viability for HMC students with far reaching visions. By combining their talents and passions with HELP Matriculation Centre’s goals, students’ are
equipped to take charge of their organizational sphere and impact in a way that provides
them with personal growth and satisfaction.
This unit provides a process and framework for communicating performance and development expectations for students at all levels. HMC L.E.A.D.S will guide participants
through the personal development process, create an individual development plan, and
facilitate a contribution that is holistic in nature.
Objectives
HMC L.E.A.D.S aims to develop new capabilities amongst its team members and is
built on a genuine intent to foster the long-term learning or development of HMC students in particular and HELP University students in general.
Who Should be part of HMC L.E.A.D.S?
• Students who are interested in increasing their value in HMC
• Students with a genuine passion for organizing events or taking the lead in organizing events
• Anyone interested in building their leadership traits and personal development
HMC L.E.A.D.S will help students to:
• Discover their dominant traits and match their talents and passions to HMC’s goals
of a holistic individual
• Utilize a “sharing” model for personal growth that makes sense in today’s fastchanging world
• Increase their value by transitioning to an expanded stage of leadership and contribution
• Prevent stagnation by understanding the dynamics of ‘plateauing’ and how to stay
fully engaged
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•
•
•
•
Identify events, tasks, and assignments that will have the greatest impact while providing personal growth
Utilize 360-degree feedback to identify and leverage relevant strengths while addressing key development areas
Build a workable action plan that produces greater contribution and satisfaction
Use peer-to-peer coaching to improve development plans and prepare for future development.
7.16 HMC Signature Modules
(Compulsory for all Foundation programmes students)
7.16.1 HMC Leadership Programme
In line with HMC's vision of preparing students for undergraduate study and
equipping them with an all round education, the Department organises leadership
camps for the HELP Foundation students aimed at providing them the benefits
of a holistic education. This leadership camp is a regular activity as all foundation students at HELP will be exposed to various skills to provide them with the
competitive edge that they need.
The aims of the leadership camp are to motivate students to believe in themselves and to highlight to them important skills such as interactive skills, leadership skills, teamwork and the need to be versatile and flexible. It is also aimed at
building a close rapport between the students and staff.
The leadership camp can transform many of the students into more confident individuals, and we at HMC strongly believe that the camp is one of the best tools
to help mould our students into the leaders of tomorrow.
7.16.2 HMC Community Service
Giving back to the community is very much a part of the culture at HELP University. This value is instilled in HELP Matriculation Centre (HMC) students via
community service activities that are part of the curriculum. Students have visited various homes, participated in environmental preservation projects and assisted in animal rescue centres. These activities not only create awareness but
also shape compassionate individuals.
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7.17 Staff List
Administrative
Dean, Faculty of Foundation Studies cum Head of HELP Matriculation Centre
Mr Dhanesh Balakrishnan
LLB Hons (London), CLP, LLM (UKM), Cert in Taxation (HELP), MBA (CSU)
Tel: 603 2094 2000 ext 1801; email: dhaneshb@help.edu.my
Senior Manager
Mr Vincent Tan Kian Cheong
Tel: 603 2094 2000 ext 1802, email: tankc@help.edu.my
Assistant Managers
Ms Grace Ng Phin Chin
Tel: 603 2094 2000 ext 1855, email: ngpc@help.edu.my
Ms Grace Toh Moh Lin
Tel: 603 2094 2000 ext 1819, email: tohml@help.edu.my
En Ahmad Radin Ahmad Bakri
Tel: 603 2094 2000 ext 1825, email: ahmadrab@help.edu.my
Coordinators
Ms Cheah Kam Lin
Tel: 603 2094 2000 ext 1813, email: cheahkl@help.edu.my
En Husnizar Husin
Tel: 603 2094 2000 ext 1808, email: husnizarh@help.edu.my
Pn Marzulla Akmal Marjohan
Tel: 603 2094 2000 ext 1818, email: marzuam@help.edu.my
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Academic
Senior Lecturers
Dhanesh Balakrishnan (Tel: 603 2094 2000 ext 1801; email: dhaneshb@help.edu.my)
MBA(CSU), LL.B (Hons)(London), LLM (UKM) CLP, Certificate in Taxation (HELP)
Dean, Faculty of Foundation Studies cum Head of HELP Matriculation Centre
Dhanesh joined HELP University in 1994 as a lecturer. He has taught various subjects at
the pre-university level and the undergraduate level. He was also the Advisor for the
Centre for Fraud Management from 2007 to 2009. Dhanesh travels extensively locally
and abroad giving talks on holistic education. In addition, he conducts various seminars
for the benefit of teachers. Some of the topics include handling difficult students, teaching and learning, classroom management and leadership in the education sector.
Chan Bee Li, Lorna (Tel: 603 2094 2000 ext 1807; email: chanbl@help.edu.my)
BSc Hons (Mgt Info Sys) (New Hampshire)
Lorna has been a lecturer in IT for 12 years. She obtained her BSc (Hons) in Management Information System from Southern New Hampshire University, United States.
Prior to being a lecturer, she was working in the IT industry for 13 years. She was an IT
manager for 5 years and has vast experience in programming, systems analysis and design, and managing an IT department.
Chandra
Nanthakumar
(Tel:
603
2094
2000
ext
1806;
email:
chandratk@help.edu.my)
MEd (ELT) (Sheffield), MSc (Chemistry)(USM), BSc (Hons), CELTA (Cambridge)
Chandra, who is currently a senior lecturer at HELP, teaches English and Chemistry at
HMC. With 18 years of teaching experience, mainly in Singapore, she has been a trainer
in diverse areas like Public Speaking, Creative Writing, Academic Writing, and Reading
Strategies. She not only has a Masters in Chemistry, but also a Masters in Education
specializing in English Language Teaching. She’s also CELTA trained. She is author of
books in Chemistry for O levels (1999).
Chin Yu Tuck, Alex (Tel: 603 2094 2000 ext 1805; email: chinyt@help.edu.my)
BA Economics & Psychology (Swinburne)
Alex has been in the higher education field since the mid 90s. Prior to this, he worked
with a Malaysian banking institution as well as firms in Australia. With a foot in both
psychology and economics, he is capable of engaging young minds to explore their surroundings in understanding how choices are made, the associated cost and incentives
that attract them to their decisions.
Fazidah Abdul Jamil (Tel: 603 2094 2000 ext 1817; email: fazidahaj@help.edu.my)
BEd (ELT) Hons (Chichester)
Fazidah started her career as an English teacher at Mara Junior Science College in 2001
and subsequently at Mara Professional College in Selangor in 2004. Equipped with both
academic and practical experience, and having trained students both in Malaysia and in
the UK, she decided to venture into teaching in private educational institutions. Her passion lies in creating and implementing leadership development programmes that can impact the lives of the students and allow each individual to see his or her own potential.
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Goh Wan Chen (Tel: 603 2094 2000 ext 1826; email: gohwc@help.edu.my)
BSc (French Lit), Dip Audio-Visual (French) (Universite des Sciences Humaines,
France) DipEd (TESL) (UM)
Ms Goh received formal training as a teacher by the Malaysian Government under a
scholarship and was given the ‘Cemerlang’ award when she served as the Assistant
Head in one the schools. She received her tertiary education in Strasbourg, France and
was a French scholarship holder. She was also serving in Lembaga Peperiksaan for 11
years as head of the panel for the French subject. In HELP University, she had assisted
in the programmes for French Festival and translated brochures into French. Together
with the marketing department, she has visited French speaking countries like Mali and
Guinea in Africa.
Leong Wai Ling, Winnie (Tel: 603 2094 2000 ext 1827; email: leongwl@help.edu.my)
BBus (Info Sys) (Swinburne)
Winnie has been teaching for 11 years in computing subjects such as Programming, Basics in Computing, and Internet - Web Development. Currently she started teaching
Critical Thinking Skills and has since developed a deep passion in this field by being
involved in structuring and developing the curriculum of this subject. Besides teaching,
she also initiated the HMC Yearbook in 2008 which is produced annually now. She was
also involved in the coordination and planning for the Japan Cultural Exchange Program
in 2010 and facilitating the HMC Leadership Camp every semester.
R. Murali Rajaratenam (Tel: 603 2094 2000 ext 1815; email: rmurali@help.edu.my)
MESL (UM), BSc (Microbiology) Hons (UM)
Murali was formerly a journalist with the New Straits Times and also has had experience in the field of Public Relations during his tenure at the Corporate Communications
Department in HELP University. Having a passion in pop culture like cosplay, anime
and gaming, he spearheads the annual Cosplay Comics, Anime and Games Exhibition
(C2AGE) at the HELP Matriculation Centre, amongst other projects like Pack the Floor
for 24 (24-hour dance marathon), HELP @ The Coastline and Driving is a No Phone
Zone. His engagement in numerous events provides the platform to the subjects he lectures which include Introduction to Public Relations and Introduction to Human Communication. He has published an article on International News Reporting and recently
published a book on teaching methodologies using the newspaper for English Teachers.
Selina Nalini Richards (Tel: 603 2094 2000 ext 1815; email: selinar@help.edu.my)
BA (Eng Lit & Indo/Malay Studies) Hons (Monash), BSc (Psych) (cum laude) (Upper
Iowa)
Selina has been a lecturer for the last 22 years teaching English and more recently, Psychology. She is the Chairperson of the Department Academic Board which oversees the
quality of the courses provided in the department. She is currently pursuing a Masters in
Counseling at HELP University and serves as an intern at the Center for Psychological
and Counseling Services.
Sivasubramaniam Nadesan (Tel: 603 2094 2000 ext 1828; email:
sivasm@help.edu.my)
MSc (Distinction) Technology Management (Staffordshire, UK), BSc Hons Computing
& Information Systems (Oxford Brookes University, UK), NCC International Diploma
in Computer Studies (NCC, UK)
Prior to his academic career, Siva worked in the IT industry in the areas like Software
Development and IT Consultancy. His teaching career started at University of Malaya's
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External Unit where he has taught IT subjects at various Diploma and working adults
programs before moving to HELP University in 2002. Currently, he teaches IT related
subjects in the Foundation program. He has more than 10 years of teaching experience
in the IT education.
Lecturers
Cho Sin Min (Tel: 603 2094 2000 ext 1853; email: cho.shi.min@help.edu.my)
BA (Acct) (RMIT)
Sin Min was a primary and secondary tuition teacher for two years. With her relevant
working experience in audit line, she is very passionate in sharing her knowledge with
her fellow students.
Dharminder Singh (Tel: 603 2094 2000 ext 1835; email: dharminderds@help.edu.my)
BA (English) Hons (UPM)
Dharminder obtained his Bachelor of Arts degree in English as Second Language from
University Putra Malaysia (UPM). Upon graduating, he joined a telecommunication
company where he was trained on his soft skills, report writing, presentation and managing teams. Subsequently, he joined HELP University as a lecturer where he carried out
teaching, leadership camp facilitation and providing short courses programs within and
outside the department.
Ganesh Rajendran (Tel: 603 2094 2000 ext 1854; email: ganeshr@help.edu.my)
BSc (Applied Physics) Hons (UM)
Ganesh’s area of interest is in theoretical physics, especially particle physics, hugely
driven by a childhood interest in 'what really makes up the universe'. His previous work
experience includes a stint at the Photonics Lab of University of Malaya as a research
assistant. In 2009 he presented a paper titled "Conceptual Paradoxes in Quantum Mechanics" at the Graduate Colloquium in University Of Malaya. He often utilizes bizarre
and unorthodox analogies and examples to drive home his points when teaching physics
and various mathematics subjects, in his hopes to make his students understand what is
being taught. He professes a profound liking for anything quantitative, hence his love
for the sciences and mathematics.
Helena Michael (Tel: 603 2094 2000 ext 1838; email: helenam@help.edu.my)
BA Psychology Cum Laude (De Lasalle, Manila), BSec Education Cum Laude (De Lasalle, Manila)
Helena has worked with young people for the last 10 years as a Youth Development
Trainer and facilitator where she was involved in group learning and leadership development. She is currently pursuing her Masters in Applied Psychology in Life Coaching
with HELP University and is the recipient of the CEO list award scholarship.
Irma Herawati (Tel: 603 2094 2000 ext 1823; email: irmahmm@help.edu.my)
BA (English Lit) (Tennessee), TESL (Associate Degree) (ITM)
Irma graduated from the University of Tennessee, USA with a BA in English (concentration in Literature). She has been teaching English to both foreign and local students.
She is experienced in teaching general English and also has some experience in teaching
TOEFL preparatory courses. She is currently entering her eleventh year of teaching of
which four has been at HELP University. At present, she is working on her MA in English Literature from the University of Malaya.
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Khaw Aun Nee, Annie (Tel: 603 2094 2000 ext 1833; email: khawan@help.edu.my)
MESL (UM), BA (Media Studies) Hons (UM)
Annie completed a Bachelor of Arts majoring in Media Studies and worked in the advertising industry as a copywriter before she pursued a Master of English as a Second
Language and joined the field of education. She has more than 5 years of experience in
teaching English. Her interest is in linguistics, specifically pragmatics, politeness and
the language of teaching learning.
Lim Cheau Yann (Tel: 603 2094 2000 ext 1821; email: limcy@help.edu.my)
MPA (Public Policy) (UM), BSc (Econs) Hons (UM)
Cheau Yann completed both her degree in Economics and Masters in Public Policy in
University Malaya. She has been teaching for over 6 years now. Before she came to
HELP, She was teaching in University Malaya for 2 years. She currently teaches Economics at the foundation and degree level.
Melisa Amos (Tel: 603 2094 2000 ext 1830; email: melisaam@help.edu.my)
BSc (Industrial Math) (UTM)
Melisa is currently teaching Finite Mathematics. She completed her degree in BSc (Industrial Mathematics) and is currently pursuing her masters in MSc (Mathematics). She
has been teaching in HELP University for a year and currently the advisor of the community service sphere and Circle K club.
Mohd Fikree bin Hassan (Tel: 603 2094 2000 ext 1829; email: mohdfh@help.edu.my)
BEng Electronics (Telecomm) Hons (MMU)
Fikree graduated from Multimedia University (MMU) in Bachelor of Electronic Engineering majoring in Telecommunications. Upon completing his undergraduate degree,
he worked in Telekom Malaysia for 3.5 years. He teaches mathematics subjects at
HELP University.
Mohd Najmuddin bin Suki (Tel: 603 2094 2000 ext 1832; email:
mohdns@help.edu.my)
BCompSc (Software Engr) Hons (UM)
Najmuddin has been teaching for 7 years and his passion is in Fractals and Fractal Dimension. He has won a bronze medal for developing a computer based fractal characterization tool in 2005 and achieved the best oral presentation. He has also published his
works in that area which was showed at major exhibitions. He was a volunteer teacher
for Damansara Foster Homes for 3 years before teaching at HELP University.
Ng You Ming (Tel: 603 2094 2000 ext 1823; email: ng.you.ming@help.edu.my)
MSc (Youth Studies) (1st Class Honours), BForestry Sc (1st Class Honours) (UPM)
You Ming worked as a research assistant/ assistant lecturer at Institute for Social Science Studies, Universiti Putra Malaysia for 2 years and joined HELP University in
2011. He has published a journal and another journal is in reviewing process.
Ong Huey Pheng, Selena (Tel: 603 2094 2000 ext 1850; email: onghp@help.edu.my)
BPsych Hons (HELP UC) (1st Class Honours)
Selena have been teaching for 2.5 years. She is interested in the field of adolescence development, which includes the study on parenting styles, family conflict and interaction,
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and peer support and pressure. She has been involved in HIV testing and counseling,
which involves educating clients on safe sex behaviours, providing support and referral
to positive clients, and supporting people with gender and sexuality issues. She has been
granted the Graduate Basis of Chartered Membership by the British Psychological Society, and has published a paper in the International Journal of Learning.
Sangeeta S. Murthy (Tel: 603 2094 2000 ext 1809; email: sangeethasm@help.edu.my)
M. Biotechnology (UM), BSc. Biotechnology (Monash)
Sangeeta has been teaching since 2007 in biology subjects as well as study skills. In
2010, her research article was published in Journal of Engineering Life Sciences in
which the title of article is Laccase Production from Oil Palm Industry Solid Waste: Statistical Optimization Of Selected Process Parameters.
Saratha Thevi Ramasamy (Tel: 603 2094 2000 ext 1851; email: sarathathevir@help.edu.my)
BEd (TESL) (UKM)
Saratha has been teaching for about 10 years. She began teaching in primary schools after having obtained teacher’s training. She then obtained a degree in B Ed. in TESL and
continued teaching in a secondary school and later served a local university for a few
years. She is currently pursuing her Masters in Linguistics and teaching English subjects
in HELP University. She enjoys working on grammar and phonology. She had been
awarded as the best teacher when she was teaching the primary school children.
See Yee Chen (Tel: 603 2094 2000 ext 1837; email: seeyc@help.edu.my)
MEd (Instructional Technology) (UM), BSc (Hons) Statistics (UM)
Yee Chen has been teaching Statistics for the past 3 years since joining HELP University. Her research interests are in e-learning, peer learning, and teaching and learning.
She has presented papers locally and internationally. She is also involved in the planning and coordination of student activities.
Syafiq Amri (Tel: 603 2094 2000 ext 1839; email: syafiqa@help.edu.my)
MA (English Literary Studies) (IIUM), BA (Linguistics & Literature) Hons (IIUM)
Syafiq has been involved in the academic field since 2009 and after completing his master’s degree, he joined HELP University in 2011. Majoring in English literary studies,
his research focuses on postcolonial literatures, specifically on the issues of cultural and
national identity of South Asian communities. While being in the organizing team for
HMC’s Leadership Camp, he also assists foundation students with their community service projects; a component of Study Skills and Leadership subject.
Tan Suyin, Renee (Tel: 603 2094 2000 ext 1852; email: tansy@help.edu.my)
MBA (VU), BBus (Mkt & Int Trade) (VU), BBus (Mkt) Hons (Monash)
Renee completed her Bachelor of Business from Victoria University and her Honours
Degree in Marketing from Monash University, Malaysia during which an article on ebanking co-written with her research supervisor was published in the Malaysian Bankers' Journal. She has been active in the market research industry prior to teaching at
Help University. Her teaching subjects include Study Skills and Introduction to Marketing Principles. Apart from teaching, she is active in the HMC student council, LEADS.
Renee is also an avid reader and enjoys photography in her free time.
Teoh Zu Yao (Tel: 603 2094 2000 ext 1836; email: teoh.zu.yao@help.edu.my)
MSc (Mathematical Logic) (Manchester), BSc (Mathematics) Hons (UM)
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Since Form 5, Zu Yao has interest in pursuing further studies in pure mathematics and
theoretical He eventually completed his BSc major in pure mathematics in University
Malaya and subsequently, completed his MSc. in Mathematical Logic at Manchester
University. He believes that a good mathematician should come in a package: good at
research and getting the idea across the audience. As such, he takes teaching seriously
besides research and very particular about details and precision. Outside academia, his
interest lies in aviation.
Yeap Hon-Ve (Tel: 603 2094 2000 ext 1822; email: yeap.hon.ve@help.edu.my)
MSc (Statistics) (UM), BSc (Statistics) Hons (UM)
Ms. Yeap joined HELP University with 12 years of teaching experience. She spent 2
years teaching in a Japanese high school prior to HELP. Currently, she is teaching Statistics at the foundation programme.
Yeo Kim Hong, William (Tel: 603 2094 2000 ext 1811; email: yeokh@help.edu.my)
BSc (App Math/Comp) Hons (UTAR)
William has been teaching Mathematics for 3 years. He is also in charge of Mathematics
Club in HMC. The objective of this club is to provide extra consultation and increase
the standard of Mathematics of the students at foundation level.
Yu May Leen (Tel: 603 2094 2000 ext 1816; email: yuml@help.edu.my)
MSc (Computer Science) (UM), BSc( Computing) Hons (Oxford Brookes)
May Leen has previously worked as a research assistant in the area of measuring the
performance of academicians in higher education institutions where she was awarded
the Gold Medal Award in the Research, Invention and Innovation Expo 2009, UM. With
close to 7 years of teaching experience, May Leen believes that every student should be
given the opportunity to excel and a supportive educator is the key to helping them
achieve this.
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7.18 Information on Degree Routes
Please refer to HELP University Foundation Programmes brochure for further information on the degree pathways.
HELP Matriculation Centre also provides counseling on universities acceptance. Students can contact the following personnel for further information.
Mr Ahmad Radin Abu Bakar
Telephone: 603 2094 2000 extension 1825; email: ahmadrab@help.edu.my
Ms Grace Ng Phin Chin
Telephone: 603 2094 2000 extension 1855; email: ngpc@help.edu.my
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