Basic Training Manual

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ONEBODY INTERNATIONAL
Basic Training Manual
True Wealth. True Health.
Simple. Consistent. Fun.
Revised: January, 2014
START HERE.
First 3 Steps:
.............................
1
2
3
Complete
eApprentice
online.
Complete OneBody
Basic Training
Manual.
Set up appointment
for prospect
with sponsor/upline.
Personal Info:
.............................
Name:
Date:
ID #:
www.TeamOneBody.com
02
SECTION 1: BUSINESS ACTION PLAN
First Week Of Business
............... ..............................
Add to cell phone:
- Distributor service: (801) 954-7200
- Notes: Add Associate ID Number
- OneBody IT: support@onebodyintl.com
Login to USANAToday (www.usana.com)
Locate:
- eApprentice
- Auto Order Icon
- Shop Icon
- Ask The Scientist
- Prospecting Tools (PDF)
- Income Chart
- Business Packages
- Income Maximizer
Review TeamOneBody.com
- Members-Only Password: (ask your sponsor)
- Subscribe to OneBody Mobile thru 90210
- Review conference call catalogue and training videos
- Subscribe to Onebody eNewsletter
- All events posted at OneBodyEvents.com
Invest in Personal Development Books/CDs
Set up your business
- Set up your workplace
- Establish USANA website. Try: www.jadehamlet.com/usanawebsite
- Create an email account. Gmail is always a good free option
- Order Business Cards (USANA or OneBody)
- Open Business Account with Direct Deposit
Get Connected to OneBody on Social Media!
- Join “OneBody Team” Private FB Group with request from Sponsor
- “Like” the OneBody Public Page www.facebook.com/OneBodyIntl
- Follow @OneBodyIntl on Twitter and use #OneBody
Commit to Monday Evening Conference Calls
www.TeamOneBody.com
03
First Month Of Business
............... ..............................
Become a Platinum Pacesetter (4+ Associates for 1600 SVP)
Earn first USANA paycheck
Establish 3 Business Centers/200 Point Auto order (ideal)
Register for USANA International Convention/Regional Event
Daily Tasks
.... ...................
Use USANA products
Read your goals and visualize your dream
Plan your work and work your plan; prioritize your tasks
Login to USANAToday for Notifications/Announcements
Approach 1-2 new prospects
Listen, watch or read 30 minutes of Personal Development Material
SECTION 2: TRUE HEALTH
USANA’s Vision:
................................
“I dream of a world free from pain and suffering. I dream of a world free from disease.
The USANA family will be the healthiest family on earth. Share my vision. Love life and
live it to its fullest in happiness and health.”
- Dr. Myron Wentz, Founder and Chairman, USANA Health Sciences
www.TeamOneBody.com
04
Become A Prosumer:
........................................
“The process of benefiting from your own consumption of the company’s product is
called ‘redirectional spending’ or ‘prosumership’. ”
Key Points:
Know the value of USANA products. The best way to learn is by using them yourself daily.
You are your own walking billboard.
Facts tell, stories sell - Create your own personal story about how these products have
benefited you and your family.
Auto Order:
.........................
Key Points:
It is essential to use the products on a daily basis to create lifelong customers.
It is the foundation of a residual, sustainable business.
Do whatever it takes to stay on Auto Order! If necessary, share a part of your Auto
Order with family and/or friends to alleviate some of the cost in the beginning.
When cost effective, increase from 100 to 200 point Auto Order for more products &
increased earning potential.
Make it a goal for your USANA income to cover your Auto Order within 2 months of
starting your business.
True Health Checklist:
........................................
Customize your monthly Auto Order to the products that you will consume daily.
Read USANA product information booklet for product familiarity.
Watch official USANA YouTube channel videos.
Read the “Comparative Guide to Nutritional Supplements” by Lyle MacWilliam.
For questions on products/health, refer to “Ask The Scientist”.
www.TeamOneBody.com
05
SECTION 3: TRUE WEALTH
OneBody Mission Statement
.....................................................
“Our mission is to lead people toward enhanced health and prosperity by providing
the highest quality products, education and community.”
You Only Get One Body. Don’t Compromise.
“There are only about a half dozen things that make 80% of the difference in any
area of our lives.”
- Jim Rohn
4. Follow Up/Close
1. Visualize Your Why
2. Invite
5. Manage Time
3. Present
6. Personally Develop
PART 1: VISUALIZE YOUR WHY
Why Are You Doing Business?
.......................................................
Your “why” is your reason for building this business. Picture what your life would look
like if health, money, and time were not limiting you. You must commit it to paper. This
business is tough and you want to regularly revisit your vision statement to stay motivated. It will serve to remind you what you stand to lose if you quit.
“If you don’t have written goals, you’ll work for someone who does.”
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06
My Commitments & Goals Are:
.................... .....................................
Achieve PLATINUM PACESETTER by:
My Income Goals for this year:
Reach Level of USANA Director
and join OneBody Elite.
In 3 months, I will make ________/month
In 6 months, I will make ________/month
In 12 months, I will make ________/month
I will commit _________/hours a week
To Reach Full-Time USANA, see
Fast Track Training
My health goal is:
Emotional Rollercoaster
.............................................
These are the typical emotions that all new associates will face while attempting to get
their business off the ground.
Your “why” and goals are your strongest remedies.
You join and get so
excited that you
start your business
without going
through training.
Your first box of
products arrives at
your doorstep!
You go through the
Basic Training Manual
& now understand how
to do the business.
Your mom finds out your
products are in the PDR &
are also #1 and is very
supportive. She becomes
your first customer!
EVEN KEEL...
First presentation:
you’re skeptical,
unsure and doubtful
about the network.
Your friends are not
thrilled about your
so-called “great
opportunity” to make
money & they say NO!
Your parents are
angry that you joined
a network marketing
company and wasted
your time and money.
www.TeamOneBody.com
The first guest you
invite flakes on you at
the meeting.
07
PART 2: INVITE
Who To Look For
........ ..........................
Your best prospects are solution-oriented people. Find individuals seeking to improve
health, finances, and relationships. Channel your energy towards people in the
looking zone.
Create Contact List
.......... ...........................
You cannot build a business without a names list. Write down 20 names to help you get
started, categorizing them by one of the following:
Business Builders
Referral Partners
Preferred Customers
F.O.R.M.
................
By asking FORM questions, you will discover why your prospects may get started
with you.
Use FORM to find out what their NEEDS are.
F
FAMILY & FRIENDS
O
OCCUPATION
How do they like their work? Looking for change?
R
RECREATION
What do they do for fun?
M
MESSAGE
How are their friends and family doing?
How will you provide a solution for their need?
www.TeamOneBody.com
08
Personality Quadrant
........... ............................
Everyone has certain characteristics that will help motivate them to do the business.
Some people have one dominant trait, while others can be a combination of 2 to 3.
The best prospects should have all 4 traits:
PROMOTER
HELPER
- Motivated by fun.
- Highly social.
- Life of the party.
- Likes to stand out with attire,
hair, make up.
- Motivated by helping others.
- Sacrificial and very giving.
- Often puts others needs/wants
ahead of their own.
ANALYZER
DRIVER
- Motivated by being
accurate or right.
- Detail oriented, factual, exact.
- Tends to be frugal and
very organized.
- Money motivated.
- Competitive, goal-oriented,
usually takes control,
wants to lead.
Key Points:
The ideal invite is over the phone or the internet.
Be enthusiastic! How you say it is more important than what you say.
Say less (info) to more (people). DO NOT explain the business. Keep the invite within 5
minutes MAX.
Help your friends identify their Why. Talk about the destination, not the vehicle.
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09
Invite Structure
...... .......................
Greeting
- Ask friend if he/she has time to talk.
“Do you have a minute?”
Prospect
- Show urgency by mentioning that you
don’t have much time to talk.
- Establish the NEED. (Use FORM)
Trust
Respect
Edify the Expert
Easy and Light Phrases to Memorize:
You
- “Take a look”
Edify
Expert
- “This may or may not be for you”
- “If I... Would You...”
PART 3: PRESENT
Presentation Options
........................................
One-on-One with Health and Freedom Newspaper
Online videos for long distance prospects
Group Event
Online/Recorded Webcasts (TeamOneBody.com members-only page.)
Subscribe to www.youtube.com/user/USANAHealthSciences
Successful leaders learn to give an excellent presentation of our company’s products
and business. It may take you a few months to become proficient at giving a top-notch
presentation, and you will definitely have to practice.
Remember:
This business is all about action. Be prolific, not
perfect. This means that nothing happens until you
share information with people. Don’t wait until you
have the “perfect” presentation.
“You don’t have to be good to
get started. But you have to get
started to get good.”
www.TeamOneBody.com
- Jerry Clark
10
PART 4: FOLLOW-UP & CLOSE
“Fortune is in the follow-up”
- Jim Rohn
Keys To Follow Up
........ ..........................
No one will follow up except you!
Establish follow-up time before you end your conversation.
Follow-up within 24-48 hours. (Law of Diminishing Intent)
It takes an average of 4-6 exposures for person to join.
Keys To Close
...........................
“What did you like best about what you saw/heard?”
Put emphasis on OneBody Training System
(answer unspoken objection “can I do this?”)
You are the expert, lead them to an action step:
-
Customized or Discount Start-Up Packages
Enroll as a Preferred Customer
One-time purchase to sample USANA product
Additional Follow-up Meeting (3-way call, event, webcast, etc.)
www.TeamOneBody.com
11
PART 5: MANAGE TIME
For most people, USANA is a part-time business. That usually means 5-10 hours/week.
And that’s enough!
“Your little habits, little conversations and little actions will add up to
BIG changes. Consistency is the key.”
- Jordan Kemper
Understand the difference between revenue-generating activity and non-revenue-generating activity.
Activities
. ..................
Non-Revenue Generating
(10%-20% of time)
Revenue Generating
(80%-90% of time)
- Emails
Meeting and FORMing new people (phone #,
email, Facebook)
- Web Design
Making phone calls to people to set
presentations (Follow-ups or initial invite
calls)
- E-Apprentice
- Making flyers
- Cleaning your office
Presenting the USANA Opportunity (Health
and/or Wealth)
- Planning conference calls
3-way phone calls
- Listening to educational CD’s
Getting referrals
- Attending live events
Bringing guests to USANA events
- Google or Facebook
- Reading
Associates that spend 20 hours/week growing their businesses that do not make
money are spending their time on non-revenue generating activities. This is the difference between being busy and being productive. Why do people do this? It is because
revenue-generating activity makes us face rejection. Most fear this. It is easier to spend
our time planning an event, making slides, or surfing the net. We face zero rejection.
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Power Hour
... .....................
Dedicated block of time
Absolutely no interruptions
Organize before you begin
Get your energy up
No worrying about your check
Focus on serving others
Remember to smile
Find a dedicated workspace
(isolated away from family distractions)
Focus and make calls, make calls, make
calls. Usually the first call is the hardest.
The 2nd call is still tough, but by the
3rd call you get warmed up and get on
a roll. That’s when it becomes fun! Get
on a roll early!
Getting through your calls will make
you feel great. Most people procrastinate, and have all this pressure on
them. When you focus and get it done,
it’s not that bad, and your USANA
business grows. You are one step closer
to your dreams.
Display goals and dream boards
(makes the phone lighter)
Do not stop until you have exhausted
your list, or run out of time
PART 6: PERSONAL DEVELOPMENT
Building a USANA business will not take years
of college, or thousands of dollars of tuition,
but it will take consistent time and effort.
Developing a going-back-to-school-mentality
will be helpful.
“All I ask is that you devote
just 30 minutes a day to
learning. That’s all.”
- Jim Rohn
The Four Pillars of Belief
..............................................
Your results with USANA will directly mirror your confidence of “belief” in 4 basic pillars:
Products
Company
Industry
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You
13
Pillar One: Products
. . . . . . . ........................
Pillar Two: Company
........................... . . . .
Use products daily.
Complete eApprentice.
Review Product Training Webinar at
TeamOneBody.com.
Attend International Convention in Salt
Lake City, Utah and regional conventions.
“Comparative Guide to Nutritional
Supplements”, by Lyle MacWilliams.
Upcoming Convention Dates:
Hear health testimonials by attending
USANA events, webcasts, and conference
calls
Pillar Three: Industry
. . . . . . . ..................... ....
This means becoming sincerely enthusiastic and knowledgeable about the
Direct Sales Industry.
If the two concepts: leverage and
residual income don’t excite you, you
don’t understand the industry!
Pillar Four: You
........................ .
This is your own personal development
process. As you grow, your business
grows. It may take a couple of years to
“grow a new brain”. Be patient, and stay
committed to the process. Use your car
as a mobile classroom.
“The level of your commitment will be
in direct proportion to what you will
receive; it’s entirely up to you.”
Key experts to study:
1. Jim Rohn
2. Tim Sales
3. Robert Kiyosaki
4. Paul Pilzer
5. Erie Worre
1. Lifemasters CD/Success Magazine
annual subscription on autoship
2. “Go Pro” by Eric Worre
3. “Building Your Network Marketing
Business” (CD) Jim Rohn
E
B
S
I
4. “Business of the 21st Century”
(CD/Book) Robert Kiyosaki
5. “Success Starts With YOU”
Jordan Kemper
Cash Flow Quadrant
“People don’t fail at network
marketing, they quit!”
Tim Sales
www.TeamOneBody.com
14
USANA ACTIVITY TRACKER
90 DAY CHALLENGE
Week of:
5 Texts/Calls
Receipts/Mileage Recorded
5 Tweets/Posts
Call Sponsor/Upline
2:30 Minutes of PD
Team Email
Five New Contacts:
Five Follow-Ups:
Five Relationships Built:
Two Appointments:
A-Ha Moment for the Week:
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15
A personal note from Dr. Steve Hryszczuk:
“This business will have good days and bad. There will be days when you think
about quitting. Is it worth it - all the rejection and attrition? Here’s the one thing
I’d suggest doing: call your bluff. Quit. There, you did it. Just quit.
How does it feel? What hope does that decision leave you for a better life?
What is your plan now?
Put all your eggs in your ”job” basket? Really?
How does that feel? Seriously.
Take your vision and your goals and let them go? Can you do that?
Yes, this business is hard. All good things are upstream. The privileged life is only
offered to those who demonstrate hard work, consistency, belief, and highly
developed skills.
Can you really walk away from the Freedom Principles? Can you say goodbye
to continuous cash flow, breaking the time barrier by creating leverage and tax
protection? If you can let go, then quit. A USANA business is not for everyone.
There is absolutely nothing wrong with remaining in the E or S quadrant.
No shame.
Personally, whenever I feel like quitting, I go for a ride with Jim Rohn. He reminds
me that “profits are better than wages...” Who are your personal leaders that
speak to your listening? Get with them.
Pick up an encouraging biography of someone you respect. No one accomplishes anything without a significant personal battle. Read that sentence again.
Nothing worthwhile comes easy. Nothing.
Ask anyone who enjoys time and financial freedom if the challenge was worth it.
Call your upline when you’re discouraged.
We’ve all been there.
And finally, ask God for help. He cares about you. What matters to you matters
to Him. Guess what - or better, Guess WHO might even be the very source for
the precious dreams of your heart? “
Dr. Steve Hryszczuk,
Diamond Director & Co-Founder of OneBody International
www.TeamOneBody.com
16
Notes:
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