Chapter 1 - Shelton State Community College

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Know information on power-point slides.
Know information related to research studies and examples discussed in class.
Know key terms discussed in class.
Chapter 1 - Human Communication: What and Why (page 3)
Definition of Communication (power point slide - be able to explain how definitions
differ)
Functions of Communication: Why do we study Communication? What needs are met
by communication? Remember examples given in class regarding importance of
communication on health, workforce, etc (Power point slides and pages 9-11 – know
research discussed in class)
Transactional model of the Communication process and elements of communication
process (power point slide and pages 13-14)
Types of communication / Communication Settings (power point slides and pages 7-9 –
know difference between qualitative and quantitative definitions)
Communication principles (power point slides)
Chapter 3 – The Self, Perception, and Communication (page 59)
Perception process (power point slides and page 69-71)
Factors influencing perception (power point slides and pages 69-71))
What is the self-concept and how it develops (power point slides and page 61-72)
Know importance of examples discussed in class pertaining to the development of selfconcept: Nature or Nurture? (Genie, Oxana Malaya, Bruce/Brenda/David, and others…)
What is the Reflected Appraisal: Looking-glass self? (power point slides)
Self esteem (power point slides and chapter)
Know cultural influences on self-perceptions (power point slides and page 64)
Impact of Self-fulfilling prophecy and examples given in class (power point slides and
page 66-68)
Other Influences on Self concept – Filtering messages and media (power point slides –
know examples and research [for example: Rosenthal and Jacobson and Fiji statistic]
discussed in class)
Identity management / Presenting self to others (perceived self – private self vs.
presenting self – public self) (power point slides and pages 81-87)
Common perceptual tendencies (power point slides and pages 72-76)
Chapter 4 – Language (page 97)
Meanings are located where?
Power of naming (know examples / research discussed in class and in power point slides)
Power of Credibility (Dr. Fox hypothesis) and Power of sexism and racism (power point
slides and pages 102-105)
Cultural and gender influences on language (power point slides and pages 118-125)
Know examples and research discussed in class
Problems with language / Troublesome language / Disruptive Language (power point
slides and starting on page 109 – know examples discussed)
Know key terms discussed in class (from the book and power point slides)
This is a study guide. You should also be familiar with your book, chapter notes,
and classroom lectures / discussions. Do not merely memorize this guide.
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