Prosci Change Management Process – Phase 2 – Managing change
Resistance assessment worksheet
Note: this assessment worksheet is based on the ADKAR model. You can use this
worksheet in a face-to-face discussion with a resistant employee or manager, or the
employee could be asked
to provide
responses in writing. The administration of this
Instructions:
Important
worksheet should be done by the employee’s direct supervisor if possible.
Please save this document to your
computer. The online tool provides
1. Why do you think
change
is happening?
For the current change underway,
or worksheet,
template
blank
this the
describe the business,
or and
competitor
issues
doesthat you believe have
privacy,
your safety
but for customer,
created a need not
for change.
save any information that you
enter into the tool itself.
Hit FILE then SAVE AS at the top of
2. Do you support this change? What factors affect your desire to change? Would
your screen, and then save the
you consider yourself in favor of the change, neutral towards the change or
document to a folder of your choice
opposed to the change?
on your computer. You can then
open and edit the file at another time
by accessing the file directly through
MS Word.
or Identify
Windows
3. Do you have the
trainingExplorer
you need?
the skills and knowledge that you
believe are necessary to support the change. On a scale of 1 to 5, how would you
rate your current training on these skills and knowledge areas?
Simply delete this box to begin.
4. Are you having any difficulty implementing these skills and knowledge? If yes,
in what areas? Considering the required skills and knowledge, how would you
rate your ability to implement the changes?
5. Are you getting the support you need? Is their adequate reinforcement and
support for the change going forward? In what areas can we provide additional
support or reinforcement?
© Prosci. Used with permission under license from Prosci.Version 4.05.1