Marketing management - NUS Business School

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NATIONAL UNIVERSITY OF SINGAPORE

NUS Business School

Department of Marketing

BMA5009 MARKETING MANAGEMENT

INSTRUCTOR: DR DOREEN KUM

Room 08-18

Tel: 6516 7730

Email: bizdk@nus.edu.sg

CLASS SCHEDULE: 1) Monday, 6pm – 9pm, or

2) Thursday, 9am – 12pm, or

SESSION:

3) Thursday 1pm – 4pm

Mochtar Riady Building, BIZ 1, TBC

SEMESTER I, 2013/14

COURSE OBJECTIVES

Marketing management is the process of planning and executing the conception, pricing, promotion, and distribution of goods, services, and ideas to create exchanges with target groups that satisfy customer and organizational objectives. It involves analyzing the environment to identify opportunities, and developing marketing strategies and programs to exploit such opportunities.

This course aims to impart marketing concepts, tools, and techniques that may be applied to solve various problems in marketing management. It also provides an Asian perspective to the marketing management process.

REQUIRED TEXTS

Main Text:

Kotler, Philip, and Kevin Lane Keller (2012), A Framework for Marketing Management, 5th edition, Pearson: Essex

ASSESSMENT METHODS

Class Participation:

Mid-term Test:

Case Analysis (Presentation)*:

Project (Presentation)*:

TOTAL:

(*: subject to peer evaluation)

20%

30%

20%

30%

100%

The class will be divided into 6 groups for the case and project requirements of the course.

There will be peer evaluation relating to the group assignments. Members of each group will evaluate the contribution of other members of their group except themselves.

Individual assessment will be based on class participation and the mid-term test.

BMA5009_FM1 Marketing Management, Semester II, 2012/2013

Dr Doreen Kum

1

Class Participation

Class participation will be assessed by active and informed contribution to lectures, in-class exercises, as well as case and project presentations.

Case Analysis

Each group will be responsible for analyzing the case assigned and presenting the analysis to the class. Presenting groups are also responsible for answering queries from the rest of the class. A copy of the powerpoint slides should be submitted on the day of the case presentation prior to the presentation.

The presentation should not exceed 30 minutes, with 15 minutes for Q&A.

Project

The project will focus on writing and solving your own marketing proposal. Based on secondary and/or primary marketing sources and research, identify, analyze, and address a real-life marketing problem faced by a brand operating in Asia. You may use a brand from a company that you work in as a topic, or approach a company to assist you with interviews or information to understand a challenge that they currently face. You can then supplement that with secondary research.

You should detail and evaluate the current marketing strategy of the brand of your choice, and make recommendations on how it can tackle the challenges faced or how the current strategy can be improved.

The final project report should be typed in font size 12, double-spaced, with a 15-page maximum (excluding references) and submitted to Turnitin before 6PM on 9 April

(Week 12). A hard copy of the powerpoint slides should be submitted in class on that same day.

A typical (note: you do not need to adhere to this) project report outline is as follows:

 Overview of project (Executive summary)

Environment analysis and SWOT

Marketing problem/challenge faced by the brand

 Company’s current strategies (if there are any) to combat the problem

 Your analysis of their current strategies and recommendations of additional ones

Mid-term Test

The mid-term test will each be 1.5 hours long and involve a closed-book assessment using a mixture of multiple-choice and short essay questions.

BMA5009_FM1 Marketing Management, Semester II, 2012/2013

Dr Doreen Kum

2

TENTATIVE COURSE SCHEDULE

Week Week of Topic/Assignment

1 Aug 12

Course Introduction & Administration

Library Briefing

Understanding Marketing, Process, and Plans

2

3

4

5

6

7

8

9

10

11

12

Aug 19

Aug 26

Sep 2

Sep 9

Sep 16

Sep 23

Sep 30

Oct 7

Oct 14

Oct 21

Oct 28

Nov 4

Market Research and Understanding the

Marketing Environment

Consumer Behavior

Case Discussion: Trap-ease America

Segmentation, Targeting, & Positioning

Case 1: Air Asia

Managing Brands in Asia

Case 2: Sony in China

Product Strategy

Case 3: Mountain Man Brewing Company

RECESS BREAK

Midterm Quiz

Venue: TBC

Pricing Strategy

Distribution Strategy

Promotion Strategy

Case 4: Clean Edge Razor

Guest Speaker: Social Media Marketing

Case 5: Metabical Positioning and

Communications Strategy

Case 6: Dove Evolution

Case 7: Cialis

Course Summary

Project Submission for all groups

Project Presentation I

(Mon’s class: make-up on

Reading/Case

Ch 1, 2, 4

Ch 3

Ch 5

Ch 7

Ch 8, 9

Ch 10

Topics from Week 1-6

Ch 12

Ch 13

Ch 15 to 17

13 Nov 11 Project Presentation II

BMA5009_FM1 Marketing Management, Semester II, 2012/2013

Dr Doreen Kum

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