OPERATIONS MANAGEMENT - Central Washington University

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CENTRAL WASHINGTON UNIVERSITY
Department of Finance & SCM
(College of Business)
Course Syllabus for Advanced Topics in Operations/Supply Chain Management
SCM 435
Winter term, 2012
Instructor:
Office:
Office phone:
Fax:
E-mail:
Office Hours:
Ozden Bayazit, Ph.D., Associate Professor of Operations/Supply
Chain Management
302-R
425-640 1574 ext. 3754
425-640 1488
bayazito@cwu.edu
MW 7:30-8:00 p.m. and by appointment
Web site:
http://www.cwu.edu/~bayazito password: toc58
Course Description
“Advanced methods and models for planning, management, and decision making in the
supply, operations, and logistics chain. Emphasizes the integration and coordination of
resources for productivity improvement”. CWU Catalog.
Course Objectives
The objective of this course is for students to learn more advanced methods for
dealing with a production environment and quantitative methods for designing and
analyzing manufacturing operations. The major objective of the course is to educate
you on the concepts of world class manufacturing including continuous improvement,
synchronous manufacturing, and just-in-time production.
Textbook

Operations Management: Process and Value Chains, Lee J. Krajewski,
Larry P Ritzman, Manoj K. Malhotra, Prentice Hall, 9/E, 2010.

The Goal, by Eliyahu Goldratt and Jeff Cox, North River Press, 2nd
revised ed., 1992.
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Exams

There will be two exams.

Exams are closed-book and will be weighted as noted below and will be given
as listed in the course schedule.

Exams generally may consist of fill-in-blank questions, multiple choice, cases,
problems, short answer, and/or essay questions.

Students are expected to take the exams and in-class quizzes on the scheduled
date. Not taking an exam/in-class quiz will result in a grade of zero.

If a student is unable to be present in class when an exam/in-class quiz is
scheduled because of an emergency situation, it is the student’s responsibility
to contact the instructor to arrange a new date for the exam. Otherwise no
makeup tests will be scheduled.
Final grade allocation:
Exams ( 25% each)
In-class
quizzes
(5%
each)
Homework Assignments
The Goal
AHP Project
Participation+
Attendance
50%
10%
10%
15%
10%
5%
93% - A (4.0)/ 90% - A- (3.7)
87% - B+ (3.3)/ 83% - B (3.0)/ 80% - B- (2.7)
77% - C+ (2.3)/ 73% - C (2.0)/ 70% - C- (1.7)
67% - D+ (1.3)/ 63% - D (1.0)/ 60% - D- (0.7)/ below
60% - F (0.0)
Student Responsibilities

The student is responsible for all assigned readings and internalizing all the
material presented in class, which may or may not originate from the textbook.
The student is responsible for the material covered in the lectures, assigned
textbook readings, and case studies examined in class.
Participation and Attendance

Students who do not attend lectures cannot get participation points (and
attendance credit as appropriate) during that class period. All requests for
excused absence must be in advance.
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
The instructor may deduct up to 25 percent from the attendance and
participation portion of a grade for each incident.
Assignments

The student is responsible for submitting the individual/group assignments
when scheduled by the instructor.

Absence from class does not excuse the student from any assignments made
during the class period.

All assignments must be typed (no hand written) unless math calculations are
required, in which case they may be hand written.

Student/group name, submission date, and title of the homework subject
should be included.

When a group project is assigned, each group is required to return one written
report to the instructor.

Assignments turned in up to two days late can receive up to a maximum of 50%
of points. No points will be available after this time period.
Group Project: “The Goal”
Throughout the quarter, we will be reading “The Goal”, a novel about manufacturing.
Each student will be responsible for helping the class understand what happened in a
few chapters. You will present 3-6 chapters with another student, and the two of you
should work together to create the slides and prepare the presentation (max. 30
minutes per each group). You should try to have equal quantities of material to
present.
These presentations should be professional and succinct. Your job is to help us
understand: 1. exactly what happened, and 2. why this is important, which may
require you to remind us of past events that lead up to the current event. You should
be brief and to the point, but still give a complete description of the major events of
the chapters. Most of our attention will focus on Alex’s adventures at work, but there
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will be many significant developments in his home life. Don’t just skip over those
things, but talk about them when they seem important.
Some chapters will have “meatier” material than others. If you are lucky to have some
good stuff in your chapters, you may need to come up with different examples, or
draw some diagrams or make some spreadsheets to help your fellow students
understand exactly what happened, and why it is significant.
All presentations should be prepared using PowerPoint, and you must give me a
printed copy of your slides before you begin. Print the slides in the four per page
format, but you don’t need to make handouts for the whole class.
Analytic Hierarchy Process-AHP Project (Individual):
Select a decision problem to work on. Research your problem as thoroughly as
possible. Give some relevant citations about the description. Everybody submits a
summary of what they have to do to work out their examples to make sure they
understand the decision process from strategic criteria to the synthesis of final results.
Prepare a background report on the problem that you have selected for your project
with neat diagrams of some preliminary models with structure. Hand in a copy and be
prepared to discuss in class. Your decision making model should contain at least

Six, seven criteria

Four alternatives
Your final report should include the background material, the description of
the structure of the decision (descriptions of criteria, alternatives), final
results, and sensitivity analysis. Do not assume that the reader really knows all
that you have in mind. But you can assume that your reader knows the AHP
process. More details will be given in class as we make progress.
AHP papers are due on March 7th.
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Academic Integrity:
Central Washington University is a community of scholars committed to developing
educated persons who accept the responsibility to practice personal and academic
integrity. You are responsible for knowing and following the university’s policies
toward student rights and responsibilities. They are documented in the Student
Academic Integrity Policies and Procedures presented in the student catalog Appendix
B (http://catalog.cwu.acalog.com/content.php?catoid=21&navoid=465). Any student
participating in any form of academic dishonesty will be subject to sanctions as
described in this policy.
Students should furthermore abide by the following College of Business Honor Code:
As College of Business students we pledge to uphold these standards of professionalism
and conduct ourselves in accordance with them. We will not lie, cheat, or steal, and
will not tolerate those who do. Our behavior defines who we are and what we will
become.
Services Available for Physically Challenged Students:
If you are physically
challenged, please notify the instructor. The instructor and CWU will do their best to
provide such services.
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Tentative Course Outline:
Session
Date of
Topic (s)
1
01/04/2012

Introduction/Course overview
2
01/09/2012

Inventory Management (Chapter 12)
3
01/11/2012

Inventory Management (Chapter 12) (cont’d)
4
01/16/2012
No class-Martin Luther King Day
Inventory Management (Chapter 12) (cont’d)
5
01/18/2012


6
01/23/2012

Inventory Management (Chapter 12) (cont’d)
7
01/25/2012


Operations Planning and Scheduling (Chapter 14)
Supplement E-The Transportation Method
8
01/30/2012

Resource Planning (Chapter 15)
9
02/01/2012

Resource Planning (Chapter 15) (cont’d)
02/06/2012


Resource Planning (Chapter 15)
In-class quiz 1

Exam 1 (Chapters 12, 14, 15)

Lean Systems (Chapter 8)
10
02/08/2012
11
12
13
14
15
02/13/2012
02/15/2012

No class-Presidents’ Day
02/20/2012

Constraint Management (Chapter 7)
02/22/2012




Analytic Hierarchy Process- AHP
Analytic Hierarchy Process- AHP
Background/Summary Reports on AHP
In-class quiz 2
16
02/27/2012
17
02/29/2012

Group Project Study Day
18
03/05/2012

The Goal Presentations
03/07/2012


The Goal Presentations
The AHP Project is due
03/12/2012

No class
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20
21
03/14/2012
 Exam 2 (Chapters 8, 7, AHP, The Goal)
* Please note that this is a tentative outline and is subject to changes during the quarter.
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