PROFILE
Shoppers Stop Limited
Shoppers Stop Ltd is a professionally managed and systems driven organisation
promoted by the K Raheja Corp Group (Chandru L Raheja Group), one of the leading
players in the country in the business of real estate development and hotels.
Pioneer of modern retail in India, Shoppers Stop Ltd has been instrumental in bringing
about a retail revolution in India. Since it opened its doors, the chain has become the
highest benchmark for the Indian retail industry. Since its inception in 1991, Shoppers
Stop Ltd has introduced various retail formats in India. Apart from the flagship business
of department stores, there are also specialty stores for books, home decor and
maternity care & infant care, amongst others.
Symbolizing the era of global recognition for Indian retailers, Shoppers Stop Ltd is the
only Indian retailer to be shortlisted in the Retail Advertising Award category for its instore marketing at the retail industry’s globally recognized event – World Retail
Congress. Shoppers Stop had been named the ‘Emerging Market Retailer of the Year’ at
the prestigious World Retail Awards, which took place on 10th April '08, in Barcelona.
The World Retail Congress is the most influential and highest profile gathering of the
retail industry across all retail segments across the globe.
Shoppers Stop
Shoppers Stop is one of India’s largest retail chains of large format department stores
with 74 stores in 36 cities across the country with an offering of more than 400 finest
international and national brands.
India’s premier fashion and lifestyle destination, Shoppers Stop currently has stores
across Ahmedabad (2 stores), Aurangabad, Agra, Amritsar, Bengaluru (9 stores),
Bhopal, Chennai (3 stores), Coimbatore, Chandigarh, Delhi (4 stores), Durgapur,
Gurgaon (2 stores), Ghaziabad (2 stores), Hyderabad (5 stores), Indore, Jaipur (2
stores), Jalandhar, Kalyan, Kolhapur, Kolkata (5 stores), Latur, Lucknow, Ludhiana,
Mumbai (8 stores), Mangalore (2 stores), Mysore, Meerut, Noida, Pune (5 stores),
Raipur (2 stores), Siliguri, Surat, Thane, Vijayawada, Vizag and Vadodara..
Shoppers Stop is also the only Indian member of the Inter Continental Group of
Department Stores (IGDS) along with 29 other experienced retailers from all over the
world. This has helped the company gain insight into the new and emerging practices
followed internationally.
Shoppers Stop First Citizen - a loyalty programme and a virtue
Shoppers Stop’s virtue of always ‘putting the customer first’ has enabled it to pioneer a
reward-based loyalty programme called Shoppers Stop First Citizen. With a growing
base of over 3.8 million members contributing over 72% to sales annually, Shoppers
Stop First Citizen loyalty programme is one of the most successful programmes in this
category.
HomeStop
HomeStop is the first-of-its-kind premium home concept store present at Bengaluru –
Magrath road, Royal Meenakshi Mall, Whitefield and Koramangala; Mumbai – Malad,
Vashi and R-City Mall; New Delhi, Pune – Seasons Mall and Inorbit Mall, Lucknow,
Ahmedabad, Vijayawada, Hyderabad – Manjeera Mall and Inorbit Mall; Coimbatore,
Chennai, Chandigarh and Jaipur, offering a wide range of products and some of the
most reputed national and international brands.
It is a one-stop-shop for all home needs ranging from home décor to furniture, bath
accessories to bedroom furnishings, mattresses to draperies, carpets to modular
kitchens & health equipment all under one roof.
Crossword Book Store
Spacious, well laid out bookstores that feature methodical classifications, clear signages,
dedicated enquiry /orders desks and attractive displays along with cafés, reading tables
and chairs within the store make Crossword the leader in the lifestyle bookstore
category.
Its unique product mix of books, magazines, CD-ROMs, music, stationery and toys is
further enhanced with services like Dial-a-book and Email-a-book and facilities like gift
vouchers and ‘Return, Exchange & Refunds’ policy.
Mothercare & Early Learning Centre (ELC)
Shoppers Stop Ltd. has an exclusive retail arrangement (for the department store
segment) with Mothercare PLC of UK to open & operate shop-in-shops of Mothercare
and ELC stores in India within Shoppers Stop stores. Mothercare is UK's premium
international brand for maternity, infant and childcare products.
Estee Lauder group
Shoppers Stop Limited has entered into a non-exclusive retail agreement with worldrenowned cosmetics major Estee Lauder to open M.A.C, Clinique, Bobbi Brown and
Estee Lauder stores in India. M.A.C (Makeup-Art Cosmetics) the professional brand of
choice, is the first brand under the Estee Lauder Group of Companies' portfolio to enter
the Indian retail market.
HyperCity
Shoppers Stop Limited has acquired a majority stake of 51% equity share capital in
Hypercity Retail (India) Ltd, thus making it a subsidiary of Shoppers Stop Ltd. HyperCity
has redefined the experience of the Indian consumer in the 'big box mixed retail' format.
Its offerings include food and grocery, fashion, electronics, home furniture & home
needs, sports, toys & stationery. The business operates a ‘Big Store Big Savings’ byline
and delivers quality products at a great value all under one roof.
Airport Retailing
Shoppers Stop Ltd. has a store each at the Hyderabad, Jaipur, Raipur, Mangalore and
Bengaluru domestic airports and the JV Company operates the duty free store at the
international airport at Bengaluru.
TimeZone Entertainment
Shoppers Stop Ltd. believes that the Indian consumers are looking for multiple options to
entertain themselves and their families. It has forayed into the Entertainment sector by
acquiring a 48.42% stake in TimeZone Entertainment Private Limited which is in the
business of operating Family Entertainment Centres (FECs).
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