Mateo Pablo Mlikota - Universidad de San Andrés

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Mateo Pablo Mlikota
17071 Southwest 86th Avenue
Miami, Florida
33157
Home: (305) 234-3790
Mobile: +54(911)6845-5756
pmlikota@hotmail.com
EXECUTIVE MANAGEMENT
Senior Vice President – International Operations
PROFILE:
 Comprehensive senior management experience in large multinational service
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operations with full P&L responsibility, specializing in business expansion and new
product development in a variety of US-based and international theatres
Advise President of International Unit on market dynamics and industry trends in
my region; proven ability to lead organizations through turnaround, critical startup
and growth strategies; effectively spearhead acquisitions and joint ventures;
private placement/IPO experience
Proven abilities in strategic planning, market positioning, complex sales
negotiations, international marketing, financial models, business development,
recruiting and managing high performance teams
Well versed in intercultural business communication; creative and responsive with
proven abilities to solve complex problems across organizational and cultural
boundaries. Capable of assimilating extensive information and communicating it at
all levels. Supportive coach and active team member.
CAREER BACKGROUND:
GLOBAL CROSSING LATIN AMERICA, Buenos Aires, Argentina
March 2007 - Present
Senior Vice President, Sales & Services
After formal acquisition of Impsat’s operation in Latin America, I’m currently responsible for running a u$380M
business unit supporting a base of 5,000 corporate customers, with a headcount of 320 people distributed in
10 countries in Latin America, SouthEast USA, Spain & Portugal. While we continue to merge operations, our
performance year to date is 108% over plan, with 100% retention of headcount in both companies.
NOKIA, Buenos Aires, Argentina
May 2005 – March 2007
Director, Customer & Market Operations
Member of the board of directors of Nokia Latin America. Responsible for running an u$80M cost center
supporting 40M end users, with a headcount of 55 people (in sourced) and over 600 Service Centers deployed
in 14 countries in LTA (outsourced). In charge of deploying Nokia’s Services business model integrating 7
business units (Support Ops, Service Ops, Sales Support, Business Control, Service Engineering & Quality,
Environment and Business Development)
GLOBAL CROSSING, Miami, Florida
Feb 2001 – May 2005
Vice President, Enterprise Markets
In charge of all operations for this multimillion business in South East USA and Latin America on a full P&L
basis, with direct reporting responsibilities to the President of Global Crossing International. I was also
responsible for the creation of our first business plan, obtained the required funding and launched operations
in a new territory for Global Crossing.
 Successfully hired and deployed 30 direct sales, sales support, marketing and engineer resources in
the USA and internationally. Intense working relationship with Europe, Latin America and Asia to
accomplish a seamless global structure.
 Achieved over 115% of our revenue objectives at 87% of the assigned expense budget. Our team
grew the revenue base by 650% and 100% in 2002/2003 respectively, ending the year as the
second region in the world in net growth.
 Managed to add 20 new indirect sales channels in 2004 to further penetrate this market while
keeping unforced attrition in our direct channel at 0% and customer retention in the first 2 years of
operation at 100%
AT&T Latin America, Miami, Florida
Jan 2000 - Feb 2001
Director, Global Sales
After finalizing the acquisition of 3 companies, merging them and launching an IPO, I was assigned to
execute the consolidation and “go to market” strategy of AT&T LA’s International business unit. Our main
objective was set to provide a highly predictable revenue stream to the new venture, increasing market share
and profitability in the international space and contributing directly to AT&T’s gross margin.
 Recruited and deployed sales resources in Latin America to accomplish 120% growth in customer
base and revenues in the first year of operation.
 Successfully integrated my group to AT&T’s International division, delivering on the modeled
synergies with other AT&T investments in the region and additional distribution channels
AT&T Corp, Coral Gables, Florida
Sept 1998 -Jan 2000
Director, Marketing & Business Development
Provided comprehensive guidance and support to several investment bankers in the development of 5-year
business plans and financial models for valuation purposes on potential targets for acquisitions.
 Acquired 2 telecom providers in Brazil and Argentina (total value: $400M) and merged operations
with a third carrier in Chile, Peru and Colombia creating a new public entity: AT&T Latin America.
 Designed a regional implementation plan based on the availability of both owned and acquired
assets. Completed transaction in a record time (14 months)
 Developed a regional sales/marketing strategy, vertically integrated with AT&T International and
other business units in the region
Manager, Marketing
Mar 1997 – Sept 1998
Responsible for the design, development and implementation of AT&T’s International marketing plan (4P’s)
for 44 countries in the Latin American Region. Conducted industry research, market share and competitive
intelligence analysis and submitted business cases followed by specific action plans to senior management.
 Successfully deployed 12 bilateral services with 7 Foreign Administrations, negotiating both
commercial and technical terms
 Reduced bilateral product introduction cycle from 4 months to 2 months, accelerating revenue
realization and market share in Latin America
AT&T Argentina, Buenos Aires, Argentina
Sept 1995 - Mar 1997
Manager, Sales and Marketing Southern Cone
In charge of all sales and marketing activities in Argentina, Uruguay, Chile, Bolivia and Paraguay. Managed a
team of 4 sales people located in Buenos Aires and Santiago
 Increased revenues from $1.43 to $2.74M in one year. Achieved 131% of sales quota in 5 months.
 Participated in the AT&T team that bid for PCS wireless services in Argentina in 1996
Previous Positions Held
1991-1995
International Account Manager, AT&T GIS - Telecom Markets, Buenos Aires, Argentina (1994-1995)
Account Executive, NCR Argentina - Government Markets, Buenos Aires, Argentina (1993-1994)
Project Manager, Alcatel-Techint, Buenos Aires, Argentina (1991-1993)
EDUCATION:
University of Miami, Miami, USA
Master of Business Administration (MBA) 1999
Focus: Marketing and Management
Universidad de Buenos Aires, Buenos Aires, Argentina
Bachelor of Science in Electronic Engineering
Focus: Telecommunications
Georgetown University, Washington D.C, USA
English as a Foreign Language Program
Focus: Foreign Language
RELATED EXPERIENCE:
Keller Graduate School of Business – Miami, FL
Professor of International Business (GM598)
Professor of Negotiation Skills (HR595)
Universidad de San Andres – Buenos Aires, Argentina
Professor of International Business - MBA
DIRECTORSHIPS:
Member of the Industrial Advisory Board – School of Computing Science
Florida International University – Miami, FL
Member of the Industrial Advisory Board – School of Engineering and
Computing Science
Universidad de Puerto Rico (Mayaguez) – Puerto Rico
LANGUAGES:
Fluent in Spanish, English and Portuguese. Conversational German.
PERSONAL / HONORS:
 Superior Execution Award – Nokia CMO – November 2005
 2ND Best Vice President Worldwide – Global Crossing Team - 2002
 AT&T's "Soaring with Excellence" and "Flying with excellence" awards in
1997 and 1998 respectively. Regional Excellence Gold Award in 1999
 Captain, Argentinean Tae Kwon Do National Team - 7th Tae Kwon Do World
Championship in Montreal (Canada) - Gold and Bronze medals - August
1990. Selected to represent Argentina in the Summer Olympic Games
(Barcelona ’92)
 BUNGE & BORN Corporation Award for Academic Performance, annually
1988-1993.
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