POWER OF ATTORNEY
How To Register
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Power of Attorney
Register a Power of Attorney
Power of Attorney is when a person is given the legal authority to act on someone else’s
behalf. This might involve taking control of their finances, property, or personal welfare.
Once you’ve set up a Power of Attorney, you need to register it with us. We know that
circumstances mean it can be a difficult time, which is why we make the registering
process as simple as possible.
Step 1
• Go in branch or call 0845 3 000 000 to arrange your appointment.
• We’ll need to meet all the appointed representatives who will have access to your
account, to register your Power of Attorney (they can arrange independent visits).
Step 2
Bring the following with you to your appointment to allow us to complete the
registration form:
• Your original Power of Attorney document or a certified copy.
• Documents that prove your identity and the identity of your representative,
like a valid current passport (full and signed), and proof of address (if the customer
is new to Lloyds Bank).
• If you’re acting on behalf of an organisation, then we need to see the appointed
representatives listed on the organisation’s headed paper.
Step 3
• Our specialist team will process your registration and contact you once it’s
been confirmed.
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Power of Attorney
What an Attorney can do
By allowing someone control of your
finances, you give them permission to:
Depending on the powers granted in the
Power of Attorney, your Attorney may not
be able to do all of these things.
• Use your accounts as you’ve
done previously.
For joint accounts, the joint party needs to
give their permission before the Attorney
can be registered on that account.
• Access your account(s) online and by
phone, should you wish.
• Use a card and cheque book on
your account.
• Open additional accounts on your behalf.
Support and advice
There are a number of different types of Power of Attorney, so it’s important to choose one
that suits your circumstances best. If you are unsure which type will suit your individual needs
you should seek specialist legal advice. For further advice and information, contact your
solicitor, Citizens Advice (www.citizenadvice.org.uk) or the Office of the Public Guardian
(Office of Care and Protection in Northern Ireland).
England & Wales
Scotland
Northern Ireland
The Office of the
Public Guardian
P.O. Box 16185
Birmingham B2 2WH
0300 456 0300
The Office of the
Public Guardian
Hadrian House
Callendar Business Park
Callendar Road
Falkirk FK1 1XR
01324 678300
The Office of Care
and Protection
Chichester Street
Belfast BT1 3JF
028 9023 5111
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Book an appointment
•
•
•
Go to lloydsbank.com
Call us on 0845 3 000 000
Visit your local branch
Please contact us if you’d
like this information in an
alternative format such as
Braille, large print or audio.
If you have a hearing or speech
impairment and would prefer to use a
Textphone, please feel free to call us
on 0845 300 2281 (lines open 24 hours a day,
seven days a week).
If you are Deaf and prefer to use BSL then you
can use the SignVideo service available on our
website: lloydsbank.com/signvideo.asp
Important information
Your call may be monitored or recorded in case
we need to check we have carried out your
instructions correctly and to help improve our
quality of service. If you need to call us from
abroad, or prefer not to use our 0845 number,
you can also call on +44 1733 347 007.
Lloyds Bank plc. Registered Office:
25 Gresham Street, London EC2V 7HN.
Registered in England and Wales No. 2065.
Lloyds Bank plc is authorised by the Prudential
Regulation Authority and regulated by
the Financial Conduct Authority and the
Prudential Regulation Authority under
registration No. 119278.
We are covered by the Financial Services
Compensation Scheme (FSCS).
We subscribe to the Lending Code:
copies of the Code can be obtained from
www.lendingstandardsboard.org.uk
Licensed and regulated by the Office of
Fair Trading under licence No. 4685 for
Personal Loans, Credit Cards and Overdrafts.
Information correct as at November 2013.
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