Position #9130.100
Student Status Examiner Associate
Department of Enrollment Services
14.
POSITION SUMMARY
One of the goals of this position is to evaluate undergraduate application files for all types of
undergraduate applicants. The person also serves as a backup residency specialist,
determining residency status for tuition purposes on graduate and undergraduate applications.
The person also provides information and educational alternatives to prospective students.
The work in this position is performed under general supervision in the application processing
area of the Department of Enrollment Services. The application specialist staff, of which this
position is part, consists of five student status examiners. Mastery of the goals in this position
leads to the full realm of student status examiner duties, including complex and problem
cases, and advancement to a higher level examiner status.
GOALS AND WORKER ACTIVITIES
45%
A.
Determination of admissibility of undergraduate applicants.
A1.
Examine, evaluate, and determine admissibility of new freshman, transfer,
continuing, reentry and high school special applicants, referring complex and
questionable cases to more experienced colleagues.
A2.
Consult with the academic dean/representative of the schools/colleges
concerning borderline applicants and admission appeals.
25%
B.
Evaluation of college credits presented in transfer to UWM.
B1.
Evaluate course work taken at other colleges and universities and equate to
courses offered at UWM.
B2.
Consult with department chairpersons, when necessary, for clarification of
transfer course equivalencies.
10%
C.
Counsel to applicants/Customer Service
C1.
Confer with applicants and their parents concerning admission decisions.
C2.
Recommend educational options and/or alternatives when appropriate.
C3.
Provide high-quality customer service to students, the University community,
and DES co-workers at all times, including in-person, telephone or email
communications. Maintain a positive, professional demeanor while serving
customers in the office. Recognize that all students, potential and current
students, parents, high school personnel, University staff and DES co-workers
are all “customers” to be served.
10%
D.
Determination of residency for tuition purposes.
D1.
Serve as backup specialist for residency determination, determining residency
for tuition purposes for graduate and undergraduate applicants, referring
complex and problem cases to more experienced specialists when necessary.
D2.
Respond to telephone and in-person inquiries concerning residency for tuition
purposes.
10%
E.
Performance of miscellaneous duties
E1.
Perform miscellaneous duties as requested by the Assistant Director or the
Position #9130.100
Student Status Examiner Associate
Department of Enrollment Services
Director of Enrollment Services.
KNOWLEDGE, SKILLS AND ABILITIES
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
Knowledge of admissions policies and procedures
Knowledge of University degree programs
Knowledge of University policies and regulations
Knowledge of the student administration database
Knowledge of Wisconsin statute governing residency for tuition purposes
Excellent written and verbal communication skills
Basic mathematical skills
Knowledge of basic word processing programs (i.e. Word)
Familiarity with electronic mail (e-mail) functionality
Skill in the use of basic office machines, including copiers and laser printers
Ability to set priorities on a daily basis
Ability to work independently
Ability to think logically
Ability to exercise good judgment in making decisions
Ability to manage multiple tasks in a fast-paced work environment
Ability to work on computer for long periods of time
Ability to communicate with others respectfully and with a positive attitude
WORKING CONDITIONS WHILE PERFORMING ESSENTIAL FUNCTIONS
Work is performed in a University office environment, involving possible exposure to lowlevel noise and chemicals related to the operation of basic office equipment.
EQUIPMENT USED TO PERFORM ESSENTIAL FUNCTIONS
Personal computer, laser printers, hand calculator, copy machine
The goals and work activities listed are intended to describe the essential functions of persons
assigned to this job. They are not intended as an exhaustive list of all job duties, responsibilities, and
requirements.
SSE Assoc/March 2004