NEEDS ANALYSIS PHASE OF AN INSTRUCTIONAL DESIGN BASED ON DICK AND CAREY INSTRUCTIONAL DESIGN MODEL Adem UZUN Ph.D., Asst. Prof. Aysan ŞENTÜRK Uludag University, Computer Education and Instructional Technologies auzun@uludag.edu.tr, aysan@uludag.edu.tr ABSTRACT The purpose of this study was to analyze learners’ needs for Computer Literacy Course and develop some teaching strategies for this course. The needs analysis of the learners concerns their expectations about course content, learning environment, teaching methods chosen by instructor and materials used in instruction. The study was conducted during the fall semester of 2006-2007 academic year. 176 randomly selected students from Uludag University Faculty of Education participated to this study. An instructional design based on Dick and Carey Instructional Design Model was developed for Computer Literacy Course in education faculties. A needs analysis questionnaire concerning teaching environment, teaching methods and content for the Computer Literacy Course was given the students. Data was collected from electronic form located on a web site. Descriptive statistics was used to analyze the data. According to the frequency analysis of the questions in needs analysis questionnaire, pupils believed that, instruction must be learner centered. They think that teachers must be aware of subjects that pupils want to learn, teachers must be careful about individual differences of pupils, pupils’ active participation is very important, collaboration and cooperation must be considered by teachers and subjects must be applicable in their daily lives. Pupils believed that all of the subjects of Computer Literacy Course are important for them. They were asked if there is any other subject to add course’s content, but they didn’t suggest any other subjects. Keywords: Needs Analysis, Needs Assessment, Instructional Design, Dick and Carey Instructional Design Model INTRODUCTION design and development of learning materials necessititates careful accounting of student needs and learning styles and thus requires flexibility of materials and diversity of presentations in order to engage and stimulate each student’s interest (Harman, 2007). Recently a paradigm shift in education has happened. This paradigm shift introduced a new concept called LearnerCenteredness. The new concept has changed the definition of teaching and learning. In a learner-centered environment, learner should be given an opportunity to process information, solve problems and make decisions at his/her own. In this process, the knowledge is not imparted to the learner but acquired by him/her through an open enquiry process. We need to know more about the learners’ needs before designing the instruction in order to achieve a learner-centered environment. Needs assessment should result in a definition of the exact problem. There should be clear distinction between “What is” and “What should be”. The real problem must be identified. Sometimes symptoms are addressed instead of what is actually causing the problem (Fenrich, 2005). Technological improvements have provided us the use of variety of media, such as web-based supplementary materials, audio-visual materials, computer-assisted instructional programs, in today’s traditional and web based learning environments (Mutiara, Zuhairi, & Kurniati, 2007). The use of various media in instruction should enable the students various learning experiences. Although technology is an integral part of an instructional design, any successful learning environment must focus on the instructional needs of students, rather then on the technology itself. Needs analysis is one of the major components of every instructional design model. Özen (2008) states that when the literature is examined, it can be seen that needs analysis is considered as an important, essential and necessary phase, stage and component of an instructional design. During needs analysis phase you must define the problem, identify the source of the problem and determine possible solutions. Therefore needs analysis phase is the foundation for all other phases of instructional design process. The outputs of this phase often include list of tasks that must be instructed and instructional goals. Needs assessment is the formal process of identifying discrepancies between current outcomes and desired outcomes for an organization. Instructional design starts with needs assessment. Several instructional design models have been suggested in the literature. Most of these models offer the core elements of a basic model known as ADDIE: analyze learners’ training needs through needs assessment, design instruction through writing measurable learning objectives, develop training materials for teachers and learners, implement training in settings for which the instruction was developed, and evaluate the effectiveness of instruction through formative and summative evaluations. The Dick and Carey model prescribes a methodology for designing instruction based on a reductionist model of breaking instruction down into smaller components. Dick, Carey, & Carey (2005) state that learning is a systematic process in which every component is crucial to successful learning. Components such as instructor, learners, materials, instructional activities, delivery system and learning and performance environments interact with each other to bring about the desired student learning outcomes. Dick and The needs analysis process is a series of activities conducted to identify problems or other issues in the workplace and to determine whether training is an appropriate response. A need analysis is usually the first step in order to make an effective change in an education environment. This is because a need analysis defines the gaps between current and desired situation (Mc Ardle, 1998). Instructional design methodologies begin with the analysis of learners and learning environment and proceed to clarify the desired objectives of the learning process. The phase of 63 Carey Instructional interconnected steps: Design Model includes ten In order to analyze learner needs, a questionnaire concerning teaching environment, teaching methods and content for the Computer Literacy Course was administered to the students. Expert opinion was obtained to sustain content and face validity. Twenty close-ended and two open-ended questions were determined after the discussions with the subject-matter experts. Identify Instructional Goals Conduct Instructional Analysis Analyze Learners and Contexts Write Performance Objectives Develop Assessment Instruments Develop Instructional Strategy Develop and Select Instructional Materials Design and Conduct Formative Evaluation of Instruction Revise Instruction Design and Conduct Summative Evaluation Data was collected at the beginning of the Computer Literacy Course via a web site designed for this course. SPSS 15.0 for Windows was used for data analysis. RESULTS Percentages of Needs Analysis Questionnaire regarding students’ needs for Computer Literacy Course were shown in Table 1. This questionnaire includes answers of two questions stated in Purpose of Study section. First three steps of the model are related with the needs analysis. The instructional goal may be derived from a list of goals, from a performance analysis, from a needs assessment, from practical experience with learner difficulties of the students, from the analysis of people who are doing a job, from some other requirement for new instruction. This is followed by instructional analysis which clarifies what people are doing when they perform that goal. In the third step, the analysis of learners takes place and context including learners’ current skills, preferences, needs and attitudes. As mentioned before, Dick and Carey Instructional Design Model is a systematic model. Therefore each step is crucial to successful learning but needs analysis phase is one of the most important components of instructional design model. Findings regarding the first research question First research question was “What are the expectations of the students from learning environment and what are the expectations of the students from teaching methods used by instructor?”. Results showed us that nearly 90 percent of students agreed with all of the items given in the questionnaire between 1 and 7. Students believed that their opinion about the contents of the course should be considered and the subjects in the course should be revised according to their thoughts and needs before the instruction (%39 agreed, %51 completely agreed). Learning activities should be designed in order to be learner-centered (%48 agreed, %43 completely agreed). Teaching methods should be chosen by taking students’ preferences, needs and individual differences into account (%39 agreed, %55 completely agreed). Students’ active participation should be provided by instructor (%51 agreed, %40 completely agreed). Samples given in the lessons should be related with the real world problems (%39 agreed, %55 completely agreed). Students should be encouraged in order to make group work to solve problems given to them in the classroom (%59 agreed, %33 completely agreed). Teaching methods should enable students to communicate with each other effectively in order to solve problems given to them in the classroom (%55 agreed, %40 completely agreed). They thought that computers can be learnt by doing pointing out that Computer Literacy Course should be instructed in laboratory (% 65 of them have chosen “Applied in laboratories on 8. item of questionnaire). Students believed that class shouldn’t be crowded and instructor plays most important role in their success for Computer Literacy Course. Purpose of the Study The purpose of the study is to identify students’ needs about Computer Literacy Course given to them in Uludag University Faculty of Education. After making appointments with subject-matter experts, it is decided that, there are some performance problems of students about Computer Literacy Course. Problems are mostly because of students’ individual differences such as prior knowledge or needs. Therefore a need for a new instructional design occurred. Dick and Carey Instructional Design Model was selected because it is a widely used model and since it is systematic model. First thing to do was needs analysis in this model. In order to achieve this purpose, research questions were constructed as follows: 1- What are the expectations of the students from learning environment and what are the expectations of the students from teaching methods used by instructor? 2- What are the needs of students for context of Computer Literacy Course? Is it different from predefined computer literacy concepts in this course? METHOD The study was conducted during the fall semester of 20062007 academic year. This study was a sub research of a PhD Thesis titled as “Assisting the Computer Literacy with Web Based Instructional Design in Education Faculties”. Sample and Population Population of this study was students at Uludag University Faculty of Education. Sample of this study was randomly selected 176 students consisted of 53 students from The Department of Educational Science, 38 students from The Department of Turkish Education, 85 students from The Department of Primary Education. Research Model Descriptive research model was used in this study. Frequency analysis was used to analyze the data collected from the students. Data Collection Tools, Reliability and Validity Studies 64 Neutral Agree Completely Agree Disagree Completely Disagree Table 1. Percentages of Needs Analysis Questionnaire Regarding Students’ Needs for Computer Literacy Course 1- Students’ opinion about the contents of the course should be considered and the subjects in the course should be revised according to stundents’ thoughts. %0 %6 %4 %39 %51 2- Learning activities should be designed in order to be learner-centered. %1 %3 %5 %48 %43 3- Teaching methods should be chosen by taking students’ preferences, needs and individual differences into account. %0 %3 %3 %39 %55 4- Students’ active participation should be provided by instructor. %1 %3 %5 %51 %40 5- Samples given in the lessons should be related with the real world problems. %0 %1 %5 %39 %55 6- Students should be encouraged in order to make group work to solve problems given to them in the classroom. %2 %1 %5 %59 %33 7- Teaching methods should enable students to communicate with each other effectively in order to solve problems given to them in the classroom. %1 %2 %2 %55 %40 8- In which environments Computer Literacy Course should be offered in order to provide the best learning? a) Theoretical in a class b) Applied in a laboratory c) Both theoretical and applied d) Web based e) Other (Please explain) % %1 %65 %32 9- What is the ideal population of the class for Computer Literacy Course? a) 20 b) 30 c) 40 d) More than 40 10- Who/What can be the most important person/thing for you in order to be successful in Computer Literacy Course? a) A friend of mine b) Instructor c) A book d) Training CD e) A web site % %84 %13 %3 %0 %2 %0 %75 %50 %25 %0 Neutral %19 %63 %3 %2 %13 %100 Please choose the importance degree of the subjects predefined for Computer Literacy Course below. % 11- Basics of computer literacy and short history of computers. %7 %16 %22 %41 %10 %4 12- Computer hardware and software concepts, hardware devices. %28 %13 %19 %20 %5 %5 13- Operating systems, Windows XP, basic folder and file operations. %43 %27 %15 %9 %3 %3 14- Desktop, Start Menu, Control Panel and Programs components of Windows XP %47 %24 %13 %11 %2 %3 15- Introduction to Word, basic formatting operations. %48 %26 %10 %9 %4 %3 16- Menu components of Word. Adding images and drawing tables in Word. %43 %26 %12 %6 %7 %6 17- Introduction to Excel. Explaining Cells in Excel. %43 %20 %12 %9 %9 %7 18- Writing formulas to make automatic calculations, adding charts in Excel. %44 %18 %13 %10 %9 %6 19- Introduction to PowerPoint, using menus, preparing presentations, adding audio, video and special effects to presentations. %51 %17 %10 %7 %6 %9 20- Internet and a web site concepts, reaching the information by internet, communication, sending and receiving e-mails. %66 %19 %8 %4 %2 %1 21- Please list the subjects that you want to add Computer Literacy Course below. 22- Please write down your suggestions to the instructor about Computer Literacy Course below. Findings regarding the second research question When the results of items between 11 and 20 are considered, it could be said that most of students agreed with the predefined course content. According to results it is clear that “Basics of computer literacy and short history of computers, computer hardware and software concepts, hardware devices” subjects of Computer Literacy Course Second research question was “What are the needs of students for context of Computer Literacy Course? Is it different from predefined computer literacy concepts in this course?” 65 REFERENCES (Questionnaire item 11 and 12) were less beneficial for them. “Internet and a web site concepts, reaching the information by internet, communication, sending and receiving e-mails” subjects of Computer Literacy Course (Questionnaire item 20) were more beneficial for them. They were asked two open-ended questions at the end of questionnaire (Item 21 and 22) but only a few students observed these items. Bayrak, B., & Karlı, U. (2007). To Compare The Effects Of Computer Based Learning And The Laboratory Based Learning On Students’ Achievement Regarding Electric Circuits. The Turkish Online Journal of Educational Technology , 6 (1). Bose, K. (2003). An e-Learning Experience-A Written Analysis Based on My Experience in an e-Learning Pilot Project. Campus-Wide Information Systems , 20 (5), 193199. DISCUSSION In this study students’ needs about Computer Literacy Course given to them in Uludag University Faculty of Education were identified. In order to analyze learner needs, a questionnaire concerning teaching environment, teaching methods and content for the Computer Literacy Course was administered to the students. According to the analysis of this questionnaire, students agree that: Dick, W., Carey, L., & Carey, J. O. (2005). The Systematic Design of Instruction. Boston: Allyn & Bacon. Esch, T. J. (2003). E-Learning Effectiveness: An Examination of Online Training Methods For Training EndUsers of New Technology Systems. Touro University International (Yayımlanmamış Doktora Tezi). Their opinion about the contents of the course should be considered and the subjects in the course should be revised according to their thoughts before the instruction. Learning activities should be designed in order to be learner-centered. Teaching methods should be chosen by taking students’ preferences, needs and individual differences into account. Students’ active participation should be provided by instructor. Samples given in the lessons should be related with the real world problems. Students should be encouraged in order to make group work to solve problems given to them in the classroom. Teaching methods should enable students to communicate with each other effectively in order to solve problems given to them in the classroom. Fenrich, P. (2005). Creating Instructional Multimedia Solutions: Practical Guidelines for the Real World . Informing Science. Fladd, L. A. (2007). The Effect of Instructional Delivery Method on Interaction and Satisfaction in Distance Education Courses at a Community Collage. Clemson University (Yayımlanmamış Doktora Tezi). Harman, K. (2007). Learning Objects: Applications, Implications, & Future Directions. Informing Science. Kuzu, A. (2005). Oluşturmacılığa Dayalı Çevrimiçi Destekli Öğretim: Bir Eylem Araştırması. Eskişehir: Anadolu Üniversitesi (Yayımlanmamış Doktora Tezi). Mc Ardle, G. (1998). Conducting a Need Analysis. Thomson Crisp Learning. In the light of the information obtained from Needs Analysis Questionnaire, some decisions were taken about instructional design. First decision was about learning environment of Computer Literacy Course. Since students believe that learning environment should be learnercentered, the instruction should be designed with the learner-centered approach. In a learner-centered environment, students are active participants and construct their own knowledge by interacting with the information available. Students work in both groups and individually to explore problems and become knowledge workers rather than passive knowledge recipients (Bose, 2003). Another decision was about instruction medium. Blended mode which is defined as a combination of traditional face-to-face and computer assisted learning was selected as learning medium. There are lots of researchers claiming that web based or web assisted learning is more effective than traditional face to face learning (Esch, 2003; Tang & Byrne, 2007; Kuzu, 2005; Fladd, 2007; Bayrak & Karlı, 2007). Therefore it is decided that a web based learning management system should be designed for Computer Literacy Course in order to support traditional face to face learning activities. There can be instructional videos, screen captures (for illustrative cases), discussion boards, selfpaced learning materials, readings, synchronous and asynchronous communication tools and various other tools from information and communication technologies on that web site. (Yoon & Lim, 2007). Such a blended learning environment can provide meaningful learning and students’ performance problems about Computer Literacy Course can be solved. Providing a student-centered learning environment, students can gain expertise not only computer literacy contents but also in the learning process, such as how to learn through discovery, inquiry and problem solving. Mutiara, D., Zuhairi, A., & Kurniati, S. (2007). Designing, Developing, Producing And Assuring The Quality Of MultiMedia Learning Materials For Distance Learners: Lessons Learnt From Indonesia's Universitas Terbuka. Turkish Online Journal of Distance Education-TOJDE , 8 (2). Özen, R. (2008). Inservice Training (INSET) Programs via Distance Education: Primary School Teachers’ Opinions. Turkish Online Journal of Distance Education-TOJDE , 9 (1). Tang, M., & Byrne, R. (2007). Regular Versus Online Versus Blended: A Qualitative Description of the Advantages of the Electronic Modes and a Qualitative Evaluation. International Journal on ELearning , 6 (2), pp. 257-266. Yoon, S.-W., & Lim, D. H. (2007). Strategic Blending: A Conceptual Framework to Improve Learning and Performance. International Journal on E-Learning , 6 (3), 475-489. 66