Directory of Helpful Addresses
Action Deafness (formerly
known as Centre for Deaf
People)
135 Welford Road
Leicester
LE2 6BE
Contact:
Pat Lower - Team Manager
Social Work Services
Advisory Centre for
Education (ACE) Ltd
1c Aberdeen Studios
22 Highbury Grove
London
N5 2DQ
Contact: Advice: Freephone
Exclusions
Afasic
2nd Floor
50-52 Great Sutton Street
LONDON
EC1V 0DJ
Contact: Helpline Mon-Fri 11am – 2pm  0845 3555577
email info@afasic.org.uk
www.afasic.org.uk
Allergy - Leics. Support
Group
2 Cranberry Close
Leicester
LE3 3DL
Contact: Pat Cotton
Ash Field School Parents &
Friends Association
Broad Avenue
Leicester
LE5 4PZ
Contact: Mrs June Field
c/o Ashfield School
Asian Parents and Carers
Support Group
Special Needs Family
Support Centre
Bradbury House
54 Kenilworth Drive
Oadby, Leicester
LE2 5LG
Contact: Information Officer
 0116 2574800
Textphone 0116 2574850
FAX 0116 2574856
Videophone 0116 2574900
Provides social work service for deaf children and adults on behalf of
Leicestershire, Leicester and Rutland Social Services Departments.
Information and interpreting services, pastoral care, community
centre for self-help groups of deaf and hard of hearing people in
Leicestershire, Leicester and Rutland.
 0808 800 5793
 020 7704 9822
email ace-ed@easynet.co.uk
www.ace-ed.org.uk
Independent national advice centre for parents of children in state
schools. Gives advice on all school issues through helplines, open
week days 2.00 – 5.00pm, letters and publications. Offers training,
and equips community groups to give advice locally.
Afasic is the UK charity representing children and young adults with
speech, language and communication impairments, working for their
inclusion in society and supporting their parents and carers. Provides
information for parents and professionals and produces a range of
helpful publications and newsletters. Members can meet in local
groups throughout the country.
 0116 2899052
Helpline offering information, advice and contact numbers for the
treatment of any allergic illness.
 0116 2737151
To look after those extra needs the Authorities do not provide.
 0116 2710359
Provides group support for Asian parents and carers of children with
special needs. Offers advice and information. Meets second
Wednesday of every month 10am-12 noon
Page 1
Updated 16/02/16
Directory of Helpful Addresses
Aspergers Syndrome
Support Group
Contact: Trish Widdowson - Chair
Shelagh Wilson - Secretary
 0116 2395138
 0116 2701074
Offers support and information for people with Aspergers Syndrome
and their families. There are monthly meetings to offer group support.
Can also give advice over the telephone.
ADHD National Alliance
209-211 City Road
London
EC1V 1JN
 020 7608 8760
FAX 020 7608 8701
email jim@adhdalliance.org.uk
www.cafamily.org.uk
Contact: Jim Hedgeland (Director)
The Alliance is a membership organisation for parents, families and
adults affected by ADHD. The Alliance aims to raise awareness of
ADHD to ensure greater recognition and understanding of the
condition.
 0116 2712309
 0116 2590026
Beauchamp Physically
Handicapped Group
Beauchamp College
Community Lounge
Ridge Way
Oadby, Leicester
Contact Peter Crowe
Audrey Dunning
Birstall Carers Support
Group
25 Copeland Road
Birstall
Leicester
LE4 3AB
Contact: Shelagh Noble
Joan Merrick
Birstall Playgroup for
Children with Special Needs
Birstall Methodist Church
Wanlip Lane
Birstall
Leicester
LE4 4JS
Contact: Deborah Hoggar
British Epilepsy Association,
Loughborough and Coalville
Branch
85 Melton Lane
West Leake
Leicestershire
LE12 5RQ
Contact: Ruth Blease
Sue Holownia
CareFree
Young Carers Project
West Point
Fieldspar Close
Warren Park
Enderby
Leicestershire LE19 4SD
Contact: 24 hour answerphone
Carers of Leicestershire
Action & Support Project
(C.L.A.S.P.)
Contact: Sonia Bray
Page 2
Updated 16/02/16
This group welcomes any person with a physical handicap and ablebodied volunteers. The group serves Oadby and the Oadby side of
Wigston and meets weekly during term time or fortnightly during
school holidays on Thursday afternoon at 2.00p.m.
 0116 2677058
 0116 2671493
A self support group for carers in the Birstall area, meets on Friday
afternoons at 2.o’clock at the St James Day Centre, Birstall,
Leicester. A sitting and visiting service is available.
 0116 2675690
Offers group and one to one support for parents of children aged 0-5
years with a wide range of disabilities and special needs. Parents
can stay if they wish, whilst their children play. Advice and
information also given regarding benefits.
Area covered –
Charnwood but children within an 8 mile radius are accepted.
 01509 852715
 01509 214056
Provides advice and support and a listening ear for those suffering
from, or who have a relative suffering from epilepsy.
 0116 286 7182
FAX 0116 2752481
email nikki.thompson@barnardos.org.uk
For young people under 18 years of age whose lives are affected by
caring for an ill or disabled family member who may need help
because of physical or mental ill health, learning difficulties or as a
result of drug or alcohol dependence. The project covers Leicester,
Leicestershire and Rutland.
 0116 2510999
FAX 0116 2513514
email leicester.carers@virgin.net
Directory of Helpful Addresses
2nd Floor, Eastgate House
19/23 Humberstone Road
Leicester
LE5 3GJ
Centre for Fun and Families
12 Upperton Road
Leicester
LE3 0BG
www.claspthecarerscentre.org.uk
Provides advice, information and practical and emotional support for
carers. Offers advocacy and support and representation at appeals
and tribunals. Also provides a counselling and befriending service.
 0116 2234254
FAX 01162234255
www.funandfamilies.com
Contact:
This is a national voluntary organisation set up to assist families
where parents are experiencing behaviour and communication
difficulties with their children and teenagers. Runs parenting groups
and groupwork programmes offering practical help to parents with
children of all ages. Offers training and resources and consultancy to
agencies.
Cerebral Palsy Support
Group
Special Needs Family
Support Centre
Bradbury House
54 Kenilworth Drive
Oadby
Leicester
LE2 5LG
Contact: Information Officer
 0116 2710359
email: annepayne@redcross20.freeserve.co.uk
Childline
Freepost 1111
London
N1 0BR
Contact: Helpline
Minicom:
Provides group support for families with a child with cerebral palsy.
Gives advice and information. Pre-school/ Carers/Parents meet
second Thursday of every month 10am-12pm.
 0800 1111
 0800 400222
email info@childline.org.uk
www.childline.org.uk
Provides a free, national helpline for children and young people in
danger and distress. Provides confidential phone counselling service
for any child with any problem 24 hours per day, every day. It listens,
comforts and protects. Trained counsellors provide support and
advice and can refer children in danger to appropriate agencies.
Citizens Advice Bureaux
Contact:
bureau.
Please see listings in telephone directory for local
Advice given on all areas of law and social policy. General advice
and information on money, welfare benefits, employment, housing,
relationships and consumer issues.
Coalville Swimming Club for
People With Special Needs.
35 Ratby Lane
Markfield
Leicestershire
LE67 9RJ
Contact: Jill Stidever
 01530 243352
Swimming for all abilities. Families welcome
Wednesday 6pm-7pm Desford
Thursday 7.30pm – 8.30pm Ibstock
Page 3
Updated 16/02/16
Directory of Helpful Addresses
Connection
Contact: Greg Davidson
 0116 2927407
email: gregdavidson@ntlworld.com
Connection is for children who need emotional support. It enables
them to develop their full potential and acquire the skills and social
knowledge needed to lead fulfilled lives as adults. Groups run
weekly and there is a very high rate of volunteers to children, which
allows the volunteers to develop a friendship with each child and to
offer appropriate support where needed. Connection is a long-term
commitment to children and once a place has been given, children
can continue to attend for as along as they want, many choose to
stay for several years.
Coping with Cancer in
Leicestershire & Rutland
Helen Webb House
35 Westleigh Road
Leicester
LE3 0HH
Contact: The Administrator
Asian Languages Helpline
Crisp (Conflict Resolution In
Schools Programme)
Leicestershire
7th Floor
Epic House
Charles Street
Leicester
LE1 3SG
Contact: Jason Knibbs
Database & Information
Service For Children and
Young People with Special
Needs or Disabilities in
Leicester, Leicestershire &
Rutland
Freepost MID 30929
Leicester
LE3 6ZJ
Contact: Bhanu Mistry
DISC - Disabled Sports Club
Aylestone Leisure Centre
2 Knighton Lane East
Leicester
LE2 6LU
Contact:Aylestone Leisure Centre
Downs Syndrome Group
Special Needs Family
Support Centre
Bradbury House
54 Kenilworth Drive
Oadby
Contact: Information Officer
Teresa Horn
Page 4
Updated 16/02/16
 0116 2230055
 0116 2330020
Offers practical help to cancer patients, their families, carers and
friends. Services include Youth Project for 16-30 year olds, Ethnic
Minority Community Project including Asian Women’s Support Group
and Asian Languages helpline.
General services include
counselling, befriending, complementary therapy, drop-in facility and
social activities.
 0116 2532900
FAX 0116 2531214
email info@leicsmediation.demon.co.uk
Crisp provides support and training to Primary and Secondary
schools and young people wishing to tackle conflict and bullying.
Programmes include; peer mediation, peer tutoring, peer support
including buddying and skills based PSE courses linked to the
Citizenship Curriculum.
 0116 223 2295
FAX: 0116 223 2291
MINICOM: 0116 223 2299
email: data.inf@leicester.gov.uk
www.infoXchange.org.uk
Independent service offering advice, information and sign posting to
parents and carers of children and young people with special needs
or disabilities.
 0116 2333040
The group hold meetings every Thursday 7.00 – 10.00pm at the
Aylestone Leisure Centre. The group covers all physical handicaps
and they have facilities for physical recreation and socialising.
Integrated – accept carers too!
 0116 2710359
 0116 2335405
Support group for parents and carers of children with Downs
Syndrome. Gives children the opportunity to play together and use
the toy library. Advice and information and access to resources such
Directory of Helpful Addresses
Leicester
LE2 5LG
as books and videos can be provided. Meets on the second
Thursday of every month 10.00am – 12.00pm at the Special Needs
Family Support Centre. There is a siblings group which meet at Age
Concern, Earl Shilton 6.30pm – 8.00pm on the last Thursday of each
month.
Dyslexia – Leicestershire
Dyslexia Association
Contact: Helpline
 0116 2395001
Offers one to one support for those with dyslexia and their families.
Can give advice and information over the telephone and send out
further information. Regular meetings of interest with speakers on
related problems are held for parents, carers and education
professionals. The Association also run teaching workshops for
young people.
Dyslexia Institute
Clock Chambers
6a Hotel Street
Leicester
LE1 5AW
Contact: Susan Skelton
 0116 2511525
FAX 0116 2623515
email leics@dyslexia-inst.org.uk
www.dyslexia-inst.org.uk
Advice, assessment and tuition for all ages.
Dyspraxia Foundation –
Leicestershire
 01530 245928
Contact: Jane Bohen
Offers support, advice and information for families with a child with
dyspraxia. Organises activities and swimming for families to get
together and for physiotherapy for the children, a weekly gym and
social club is held at Stevenson College, Coalville, Monday evenings
during term time 5.30pm – 7.00pm. A monthly parent support group
meeting takes place at Moat Community College, Maidstone Road,
Leicester every first Wednesday of the month 7.00pm – 9.00pm.
Fairdeal
Unit 15
Matrix House
7 Constitution Hill
Leicester
LE1 1PL
FSU Leicester
(Family Service Unit)
26 Severn Street
Leicester
LE2 0NN
Gujarat Hindu Association
51 Loughborough Road
Leicester
LE4 5LJ
Contact:
 0116 2513351
FAX 0116 2425452
email fairdealforall@btconnect.com
An independent advocacy and empowerment project working for and
with people who are disabled. Provides advice and information and
practical help.
Contact:
 0116 2543352
FAX 0116 2755216
email leicesterfsu@fsu.org.uk
Provides therapeutic work with children and parents where there is a
risk of family breakdown. Also carries out work with adult and child
survivors of child abuse and with young people who abuse others.
Offers one to one support, group support and advice and information.
Other services include work with families who have experienced
domestic violence, work with children of dual/mixed heritage and
community based work with fathers in the area.
Contact: Mr Magan Bhai Patel
 0116 2668266
FAX 0116 2613066
To create unity and to promote educational, cultural, religious and
social activity. Open to various community groups. Contact the
Association for further details.
Page 5
Updated 16/02/16
Directory of Helpful Addresses
Guthlaxton Thursday Group
Guthlaxton College
Station Road
Wigston
Leicestershire
LE18 2DS
Contact: John Wakefield
Heart Link - Glenfield
68 Rockhill Drive
Mountsorrel
Leicestershire
LE12 7DT
Contact: Gill Smart
Hinckley Dyslexia Support
Group
3 Maple Close
Burbage
Hinckley
Leicestershire
LE10 2JZ
Contact: Neville or
Marlies Flintham
Hits Home Trust
86 Evington Road
Leicester
LE2 1HH
Contact: Naila Siddiqui
Hitslink Advice Centre
39 Abingdon Road
Leicester
LE2 1HA
Contact:
Page 6
Updated 16/02/16
 0116 2881611
Group for adults with additional learning needs and/or disabilities.
Offers social, educational and sporting activities, support and
friendship. Held at Guthlaxton College on Thursdays from 7.00pm –
9.00pm. Carers welcome too.
Also contact the above for details of Gateway Club also for adults
with learning disabilities held at Wigston Day Centre on Friday
evenings.
 0116 2106875
Provides support and friendship for parents of children with
congenital heart disorders. There is an outreach nurse and social
worker based at the Glenfield Hospital. Organises events such as
the Teddy Bears Picnic and Christmas Party which involve all the
family.
 01455 633673
email nflintham@aol.com
Offers help, support and befriending to people who are affected by
dyslexia. Children’s workshops held after school and Saturday
mornings. Help and support through the education and statementing
process.
 0116 2545429
FAX 0116 2217172
Provides temporary accommodation for young, single homeless
people aged 16 to 25 and to assist them to find permanent
accommodation. Also provides advice on many issues including
welfare benefits, education and employment.
Assistance in
managing a flat, development of confidence and social skills, also
offers individual informal counselling. There are 23 flats, 8 located
on Maidstone Road and 15 on Evington Road, Leicester. Flats are
let on 6 month assured shorthold tenancy.
 0116 2555737
FAX 0116 2543647
Advice and information on employment including job search,
interview skills, employment rights; welfare and benefits, debts,
housing and homelessness. Free pregnancy testing and counselling
service available. Serves mainly the City of Leicester.
Directory of Helpful Addresses
Home Start
A voluntary organisation committed to promoting the welfare of
families who have at least one child under five years of age.
Volunteers offer regular support, friendship and practical help to
families under stress in their own homes, helping to prevent family
crisis and breakdown
Blaby
254 Braunstone Lane
Leicester LE3 3AF
0116 2630270
FAX 0116 2630270
Email homestartblaby@freenetname.co.uk
Charnwood
Regent Wharf
46 Derby Road, Loughborough
Leicestershire LE11 5BX
01509 239786
FAX 01509 230790
Email homestart.charnwood@tiscali.co.uk
Hinckley
Dean House
8 Hollycroft, Hinckley
Leicestershire LE10 0HG
01455 617678
Email homestart@hinckley.uk.com
Leicester
315a London Road
Leicester LE2 3ND
0116 2709009
FAX 0116 2704346
Melton & Rutland
45 Burton Street, Melton Mowbray
Leicestershire LE13 1AF
01664 561247
FAX 01664 501935
North West Leicestershire
54 London Road, Coalville
Leicestershire LE67 3JA
 01530 812327
FAX 01530 834707
Email homestartnwl@tiscali.co.uk
Jigsaw
Special Needs Family
Support Centre
Bradbury House
54 Kenilworth Drive
Oadby
Leicester
LE2 5LG
South Leicestershire (Harborough)
121 Coventry Road, Market Harborough
Leicestershire LE16 9BY
01858 467982
FAX 01858 468177
Email homestartSLEICS@aol.com
Contact: Information Officer
 0116 2710359
Offers support for parents who have children with autism. Can help in
matters of benefits, education and pre-school. There is a coffee
morning at the Red Cross Toy Library, Special Needs Family Support
Centre, every third Wednesday of the month 10.00am – 12.00pm.
Can provide one to one and group support. Provides use of books
and transport to meetings.
Page 7
Updated 16/02/16
Directory of Helpful Addresses
LAMP – Leicestershire
Action for Mental Health
Project
67 Regent Road
Leicester
LE1 6YF
Laurels Gateway Club
Home Farm Neighbourhood
Centre
Home Farm Close
Leicester
Contact:
 0116 2556286
FAX 0116 2471073
email lamp@lampdirect.org.uk
www.lampdirect.org.uk
Registered charity promoting mental health in Leicester,
Leicestershire & Rutland. Works primarily with people experiencing
mental distress and with carers. Its advocacy and information
services empower people to make informed choices, to express their
views and to access rights and entitlements.
Contact: Elaine McNairn
 0116 2358511
Home Number
 0116 2353260
(if unable to contact at Home Farm)
Club providing leisure activities etc. for the mentally handicapped
aged ten years upwards. Meets every Wednesday 7.00pm –
8.30pm.
Leicester Charity Link
20a Millstone Lane
Leicester
LE1 5JN
Contact: Mr P Griffiths
Phonelines open 2-4pm
 0116 2222200
FAX 0116 2222201
email info@charity-link.org
Administration of grants to families and children in need. Information
and advice service regarding children’s charities and voluntary
organisations.
Service provides grant aid to children in the 5-14yrs age range to
improve social inclusion within the community.
Leicester Counselling
Centre
No.1 Lodge,
Victoria Park
London Road
Leicester.
LE1 7RY
Contact:
Leicester Family Contact
Centre
P.O. Box 7150
Leicester
LE3 0YY
Contact: Mrs. K. Picken
Leicester Friends of
Muscular Dystrophy
1 Ramsbury Road
West Knighton
Leicester
Contact: David Doody
Page 8
Updated 16/02/16
 0116 2558801
FAX 0116 2546551
email leicscouns@aol.com
Offers counselling service to people with problems (e.g. anxiety,
depression, relationship difficulties, lack of confidence, phobias,
obsessional behaviour) undertaken by trained voluntary counsellors.
 0116 2543934
Provides supported access for an absent parent or other family
members to meet with children with agreement of all concerned in a
neutral environment. Based at Holy Trinity Church on Saturday
afternoons and St. Stephen’s Church (De Montfort Street/New Walk)
on Saturday mornings. Referrals for both centres via Mrs. K. Picken
 0116 2882535
This group covers Leicester and Leicestershire (except Market
Harborough and Melton Mowbray). Offers support for sufferers and
their families. Occasional meetings and activities. Information about
the national group, the Muscular Dystrophy Group of Great Britain
and Northern Ireland is available.
Directory of Helpful Addresses
Leicester Law Centre
First Floor,
International House,
125-133, Granby Street,
Leicester.
LE1 6FD
Contact:
Leicester Parent Support
Group (A Support Group for
Parents of Lesbians and Gay
Men)
18 Link Road
Anstey
Leicester
LE7 7BW
Contact: Betty Walker
Leicester Thalassaemia
Society
10 Munnings Close
St. Marks Estate
Leicester
LE4 6DX
 0116 2553781
FAX 0116 2556431
email info@leicesterlawcentre.co.uk
Law Centre giving advice and representation to the public and other
agencies regarding benefits, housing, debt, education, health, family
matters, community care, consumer rights, immigration and
employment. Training and publications in those areas. The Centre
serves the City of Leicester only.
 0116 2359774
Offers support and help to parents of lesbian and gay children who
find it difficult to come to terms with their children’s sexuality. Meets
on the third Wednesday of the month at the Leicester Town Hall
7.30pm – 9.30pm except in July and December and also offers
telephone helplines.
Contact: Nila Kataria
 0116 2239357
The organisation raises awareness of thalassaemia and it meets on
the second Sunday of the month to help and support the sufferers
and carers. Also offers workshops at health centres and schools.
Leicestershire
Association for Spina Bifida
and Hydrocephalus
29 The Crescent
Market Harborough
Leicestershire
LE16 7JJ
Contact: Alison Twomlow
Leicestershire Autistic
Society
31 Flaxfield Close
Groby
Leicester
Contact: Lindy Hardcastle
Leicestershire Centre for
Integrated Living
5-9 Upper Brown Street
Leicester
LE1 5TE
Contact:
 01858 432967
Moral and financial help for people with spina bifida and
hydrocephalus. Gives advice on employment, education and
relationships. There are groups for adults and children. Can put
people in touch with other families with a person who is suffering
from similar problems. There is a small grant available for hospital
visiting scheme and car adaptions.
 0116 2916958
Offers advice for people with autism and their families. Support is
given over the telephone and at meetings. Regular meetings are
held at John Storer House, Loughborough, contact Hilary McNeil on
01509 556292 and New Parks Community Centre. There is a
quarterly newsletter produced.
 0116 2225005
MINICOM 0116 2225007
FAX 0116 2225008
email info@lcil.org.uk
The LCIL is an organisation of disabled people run by and for
disabled people. The organisation provides a range of services
including training programmes centred on Disability Equality,
Disability Discrimination and Human Rights. A fully accessible library
and information service is available. An introduction to volunteering
programme is available for disabled people. Rooms available to hire.
Page 9
Updated 16/02/16
Directory of Helpful Addresses
Leicestershire Clubs For
Young People
C/o Blaby & Whetstone Boys
Club
Warwick Road
Whetstone
Leicester
LE8 6LW
Contact: Mr. Springett
 0116 2750489
Organising Officer
FAX 0116 2864852
email davidspringett@lycp.org.uk
Leicestershire Community
Projects Trust (Motorvate)
5 Sussex Street
Leicester
LE5 3BF
Contact: David Jones
 0116 2531241
email davejonesmotorvate@yahoo.co.uk
Leicestershire County
Council, Social Services
Welfare Rights Advice Line
Contact:
There are more than twenty clubs across the County and City for
boys and girls from about seven years old and upwards. The clubs
aims are the personal and social development of young people and
creating opportunities for them to participate in, which are physical,
mental and spiritual. There is a wide range of sporting activities,
camps, outings and holidays and art and creative groups. Also
activities for children with disabilities.
Runs basic mechanics and garage courses for young people at risk,
referred by City Youth Offending Team, Connexions, Rathbones,
Student Support Services and Social Services. Works with groups
from transition teams of excluded Yr11 pupils in literacy, numeracy,
IT, career and social development and mechanics for Youth
Achievement Award. Runs other literacy, anger management, life
skills and driving courses for young people.
 0116 2779496
Lines open Thurs 9.30 - 12pm
Gives advice and information on welfare rights and benefits. Mainly
for older people, people with disabilities, families experiencing stress
and carers of these groups.
Leicestershire Deaf
Children’s Society
6 Bramcote Road
Loughborough
Leicestershire
LE11 2SA
Contact: Michael Woodman
Leicestershire Disabled
Support Group
Contact Wendy Bonser
 01509 266340
(Voice & Text)
Provides advice for parents of deaf children from diagnosis of a
hearing problem. Can provide technical advice and support and help
with the education process. Run by parents of deaf children, visits
can be made to families or they can visit the volunteer at their home.
 0116 2601013
A self help Group for people with physical and sensory disabilities,
providing emotional support. Can refer on to other organisations for
information.
Leicestershire, Leicester and
Rutland Headway
4 Hospital Close
Leicester
LE5 4WP
Contact:
 0116 2739763
FAX 0116 2733212
email info@headwayleicester.org.uk
www.headwayleicester.org.uk
Provides help and support to anyone who has suffered a brain injury.
Offers a range of activities and interests at the Activity Centre in the
City and offer Outreach Service to all parts of the County and
Rutland, including specific ethnic minorities support.
Lennox-Gastaut Syndrome
Support Group
9 South View
Burrough on the Hill
Melton Mowbrary
LE14 2JJ
Page 10
Updated 16/02/16
Contact: Andrew Gibson
01664 454305
email: andrew.gibson15@btopenworld.com
Support group for adults and children. Someone to talk to and can
provide contact with another family if so wished.
Helpline Open from 9am-9pm 7 days a week.
Directory of Helpful Addresses
LUCA (Leicester United
Caribbean Association)
 0116 2622062
Contact: Nasseh Bellamy
Provides recreation and cultural activities including IT training for the
Afro-Caribbean and other communities. Provides means of liaison
between other organisations and the City and County Councils.
Serves Leicester and Leicestershire.
 07932 195229
Loughborough Child
Contact Centre
Church Hall
Forest Road
Loughborough
Leicestershire
Contact: Andrew Duxbury
MENCAP
35 St. Nicholas Place
Leicester
LE1 4LD
Contact: Lorraine Tweedie
Information Officer
Meningitis Trust
Head Office
Fern House
Bath Road
Stroud
Glos
GL5 3TJ
Contact: Further Information About Services:
Toni Collier
 01453 769027
24 Hour Helpline
 0845 6000800
email: info@meningitis-trust.org
www.meningitis-trust.org
Menphys Club
Contact: Jilly Humphry
Provides supported access for an absent parent or other family
members to meet with children with the agreement of all concerned,
in a neutral environment.
 0116 2510011
FAX 0116 2620484
Provides information, support, help and advice for families with
children or adults with learning disabilities. Home visits can be
arranged. Wheelchair accessible. Contact can be made to the
organisation directly.
The Meningitis Trust is a registered charity founded in 1986 by
people who have had a direct experience of meningitis. It leads the
fight against meningitis by:
 Producing an extensive range of information and educational
materials to raise awareness of the disease.
 Funding research into vaccines and treatments
Offering a wide range of support for people affected by
meningitis/meningococcal septicaemia.
 0116 2258838
email jilly.humphry@ntlworld.com
Social Club for children and young people with disabilities. Provides
holidays and outings and a Saturday morning club held at
Christchurch, Clarendon Park Road, Leicester. Volunteers always
welcome. Covers the City and County. Please contact prior to
attending the Club, as needs and details need to be discussed
beforehand.
Menphys Special Outreach
Service,
27 Upper Bond Street,
Hinckley,
Leicestershire.
LE10 1RH
Contact: Lyn Bloor/Christine Ward/Nicola Hampton
 01455 894880
FAX 01455 250450
email lynbloor@menphys.org
This service supports the families of disabled children and young
people aged 0 –19 years. Offers listening and befriending.,
empowering and outreach. Helps access information on resources,
support groups and childcare. Raises awareness of disability related
benefits, other financial support and help in claiming. Also provides
Disability Equality Training and support for childminders and other
Early Years Providers to break down barriers faced by disabled
children, young people and families when accessing childcare, play
and leisure activities. Parents/carers can contact Service direct.
Covers Leicestershire and Leicester.
Page 11
Updated 16/02/16
Directory of Helpful Addresses
mosaic: shaping disability
services
2 Richard III Road
Leicester
LE3 5QT
Contact:
 0116 2515565
FAX 0116 2519969
TEXT DIRECT 18001 0116 2515565
email mosaic1898@lycos.co.uk
www.beehive.thisisleicestershire.co.uk/mosaic
Involved in all aspects concerning disability, information service
(DIAL), home visiting, youth, holidays and outings, socials, housing,
transport, meetings, newsletter. Contact directly.
 0116 2707820
National Association for
Gifted Children
126 Shanklin Drive
Leicester
LE2 3QB
Contact: Mrs H Bence
National Association of
Colitis & Crohn’s Disease
(Leicestershire & Rutland)
Contact: Advice: Cynthia
Ann
Info. about group: Gail Walford
Offers support and advice to parents, teachers and other
professionals concerned with the particular problems of very highly
intelligent and gifted children.
 0116 2413073
 0116 2715038
 01509 650077
National Association of Colitis & Crohn’s Disease Leicestershire &
Rutland Area Group. A self-help group with medical advisers who
provide information in the form of newsletters and monthly meetings
for sufferers and their families with inflammatory bowel disease. Also
fund-raising for research and local Hospitals.
New Direction
96 New Walk
Leicester
LE1 7EA
Contact: Helpline Mon – Fri 9am - 1pm
0116 2229559
0116 2229522
FAX 0116 2229552
email info@lcp-trust.org.uk
Offers information, advice and support to young people up to the age
of nineteen who use drugs or alcohol. Also offer assessments,
referral on and complementary therapies. One to one casework
available. Help available. Also support for the parents of drug users.
Open Door Leicester
The Watershed Youth Centre
Bede Island
Upperton Road
Leicester
LE2 7AU
Parents & Carers Council
C/o Database & Information
Service
FREEPOST MID 30929
Leicester
LE3 6ZJ
Contact: Angela Thompson
 0116 2537999
A free and confidential counselling and information service for young
people aged 11 to 25. Support groups include bullying for 11-16ys,
panic attack and anxiety for 11+yrs and anger management for 1321yr men only.
Contact: Sue Harrison
Jane Hall
Fatima Abdulla
 07968 857598
 07870 688973
 07814 119165
email parentsc@aol.com
www.parentcarercouncil.co.uk
A voluntary body run by parent/carers for others in the same
situation. Provides support and information. Collects information
about problems accessing services and listens to your suggestions
on where services could be improved. The Council attend multiagency planning meetings. Regular meetings and newsletters.
Page 12
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Directory of Helpful Addresses
Parentline
Contact: Helpline
 0800 800 2222
Free and confidential helpline for parents, step-parents and
grandparents to talk to someone about a wide range of concerns and
problems with children and the family.
Pre-school Learning
Alliance.
Pre-school Resource Centre,
70, Knighton Lane,
Leicester.
LE2 8BE
Quetzal Project
127 Knighton Fields Road
West
Leicester
LE2 6LH
Rathbone Independent
Living
136 Mere Road
Leicester
LE5 5GN
Contact: Melinda Measor (Shop)
Training Information
 0116 2839449
 0116 2830633
An educational charity which supports parents and all those who care
for and work with under fives. Organises an extensive range of
training courses and a Resource Centre offering advice and selling
publications and play materials at competitive prices. Open Term
Time only Monday, Thursday, Friday 9.30 a.m.-11.30 a.m.,
Wednesday 9.30 a.m. - 2.00 p.m., Tuesday 2.30pm – 6.30p.m. and
1st Saturday of the month 9.30 a.m. - 11.30 a.m. Closed Xmas,
Easter, half terms and bank holidays. Limited opening in summer
holidays.
Contact: Helpline
 0116 2440034
MINICOM 0116 2440058
email counselling@quetzalproject.fsnet.co.uk
Offers helpline and face to face counselling for adult women
survivors of childhood sexual abuse. Gives advice and information.
Helpline times: Mon & Wed 10am-12pm. Mon, Wed & Fri Evenings
7pm – 9pm
Contact: Michael Keogh
 0116 2201781
FAX 0116 2201782
email rathbone721@btclick.com
Aims to provide accommodation for young people with learning
difficulties aged 16-25 and to provide life skills training.
 0116 2559957
FAX 0116 2045960
Rathbone Training and
Employment Services
Ground Floor
Wellington House
22-30 Wellington Street
Leicester LE1 6HL
Contact: Andrew Wallace
Relate - Leicestershire
83 Aylestone Road
Leicester
LE2 7LL
Contact: Counselling
 0116 2543011
Mediation
 0116 2549696
email relate@leicestershire1953.fsnet.co.uk
Provides training, education and employment support to young
people aged 16-24 with moderate learning difficulties. Offers NVQ to
level 2. There is a Careers Choice Service serving the City and
County. Contact the Service directly.
Works with couples or individuals, married or unmarried in opposite
or same sex relationships who are having difficulties with
interpersonal relationships. Offers counselling, sexual therapy, family
mediation and children’s counselling.
Helps those who are
experiencing relationship difficulties and want to work them out.
Family Mediation Service helps separated couples agree about
children, finances and property.
Rethink Severe Mental
Illness
14-16 Talbot Lane
Leicester
LE1 4LR
Contact: Pam Moody
 0116 2629532
The group one is held on the first Tuesday of each month for service
users and carers from 7.00pm – 9.00pm.
There is a carers’
education and support programme - contact: Judith Nutt, County
Coordinator on 0116 2514416 or City Coordinator 0116 2606602.
Respite programme for Carers contact Keris – 0116 2629531.
Page 13
Updated 16/02/16
Directory of Helpful Addresses
Focus Line – Telephone support service for use by anyone with
mental health issues operates 5pm-1am 7 days a week tel: 0800 027
2127
Reunite –
International Child
Abduction Centre
PO Box 7124
Leicester
LE1 7XX
Contact: Advice Line
Samaritans
1a Elmfield Avenue
Leicester
LE2 1RB
Contact: Emergency line
Schizophrenic Support
Group
Contact: Jean
 0116 2556234
Admin No  0116 2555345
Fax
 0116 2556370
email reunite@dircon.co.uk
www.reunite.org
Provides an advice line regarding parental child abduction. There is
a parent telephone support network and information packs and child
abduction prevention packs can be sent out.
 0116 2700007
email jo@samaritans.org
Offer a 24 hour confidential befriending service to the desperate,
lonely and suicidal. Contact by telephone, letter or calling at 1a
Elmfield Avenue, Leicester.
 0116 2707725
Provides group support for people suffering from schizophrenia. Can
give advice and information, can be referred to the national group.
Meets on the second Wednesday of every month, at the Maidstone
Centre 2-4pm.
Selective Mutism
Information & Research
Association
Alice Sluckin
1 Ridgway Road
Leicester LE2 3LH
Lynsay Whittington
13 Humberstone Drive
Leicester. LE5 0RE
Contact: Alice Sluckin - Chair
 0116 2707705
Lynsay Whittington – Secretary
 0116 2127411
email smiraleicester@hotmail.com
A puzzling condition in which children remain silent in unfamiliar
places, though with intimates they are able to communicate in an
age-appropriate manner. In time the children suffer educationally
and fail to develop social skills. This is very worrying for parents and
teachers – SMIRA enables parents to meet others with similar
problems. Informative handouts are available. Teachers, speech
and language therapists and psychologists have become actively
involved in parent meetings. Video (2004) and handbook available
on request from secretary.
Sight on Sound
Specialist Teaching Service
Rothley House
Coalville Business Park
Jackson Street
Coalville
Leicestershire
LE67 3NR
Contact: Stephanie Thompson
 01530 513600
or Alison Barratt
 0116 2772698
or Dawn Adams
A self-help support group for parents of young visually impaired
children. Offers an opportunity for parents of pre-school children and
older to meet with those in the same situation. Members of the
Leicestershire County Council and Leicester City Council teams for
the visually impaired also meet with the group. Meets at The Red
Cross Toy library at the Special Needs Family Support Centre, 54
Kenilworth Drive
Oadby, Leicester LE2 5LG on the first Wednesday of every month
from 10am – 12 noon.
Sikh Community Centre
106 East Park Road
North Evington
Leicester
Contact: Jasvir Kaur
Page 14
Updated 16/02/16
 0116 2769297
email sikh.community@ntl.com.uk
Provides leisure activities, advice sessions, sports facilities,
playschemes and general recreational and educational activities to
Directory of Helpful Addresses
LE5 4QB
all age groups. There is a Youth Club held on Mon and Wed 5.30pm
– 8.30pm and Fri and Sat 5.30pm – 8pm and a learning disabilities
group on Wed/Thur/Fri 9.00am – 5.30pm. The morning playgroup
starts at 8.30am to 12.30pm and the afternoon playgroup starts at
1.30pm to 5.30pm. Open to City and County people.
South Leicestershire
Crossroads
Wycliffe House,
Gilmorton Road
Lutterworth
Leicestershire
LE17 4DY
Contact: Carol Watson/Sue Adams
Office Open 9am – 4pm Mon – Fri



 01455 555575
FAX 01455 555576
Supply trained carers to go into the home and take over the
carer’s role to give the carer a break.
Looking to possibly provide support to parents with disabled
children and give some repite care in the child'’ own home
Provides one to one support and practical help
Special Needs Family
Support Centre
Bradbury House
54 Kenilworth Drive
Oadby
Leicester
LE2 5LG
Contact: Anne Payne
Special Needs Integration
Projects
Amity House
Holliers Walk
Hinckley
Leicestershire
LE10 1QW
Contact: Phil Hall
Steps Leicestershire
Conductive Education
Centre
St Botolphs Old School
40 Loughborough Road
Shepshed
LE12 9DN
Contact: Indila Simandi-Curtis
Project Manager Heather Crate
Support Group for
Bowel Disorder Sufferers
8 Abbeymead Road
Leicester
LE4 2AJ
Contact: Brian Corkett
The Any Special Needs
Group
Special Needs Family
Support Centre
Bradbury House
54 Kenilworth Drive
Oadby
Contact: Information Officer
 0116 2710359
The centre provides an information and support service for carers of
children and young people with any special needs or disability. The
centre has a Sensory room, ball pool, computer suite, toy library and
large play area. Many support groups are also based here. An
outreach service is available throughout Leicester, Leicestershire and
Rutland. The centre is open Monday – Friday 9am – 4.30pm
 01455 440660
email snips.hinckley@ntlworld.com
Offers services to children and adults with learning disabilities in
South West Leicestershire including holiday playschemes, weekly
leisure and recreational activities, educational opportunities and
community integration.
Referral usually from Social Services
Department.
 01509 506878
Steps offers up to 9 sessions of conductive education each week for
pre-school children who have motor disabilities, dysfunctions or
delays.
 0116 2997769
FAX 0116 2999609
email support.sbds@ntlworld.com
Information & support to help bowel/digestive disorder sufferers of all
ages to help themselves by providing literature and person to person
contact with people in a similar situation.
 0116 2710359
The Any Special Needs Group offers group support, advice and
information for parents of children with any special need not
recognised – this could be epilepsy or a learning difficulty with no
know medical reason. Meets at the Special Needs Family Support
Centre for both children and parents.
Page 15
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Directory of Helpful Addresses
Leicester
LE2 5LG
Meet 1st Wednesday of each month 10am – 12pm.
The Glebe House Project
Glebe House (Charnwood)
Ltd.
190 Forest Road
Loughborough
Leicestershire
LE11 3HU
Contact: Sue McGrath
The Helping Hands
Community Trust
66-68 Blaby Road
South Wigston
Leicester
LE18 4SD
Contact: Rita Baker (co-ordinator)
The Leicestershire Multiple
Sclerosis Therapy Centre
Ltd
31 Freemans Common Road
Leicester
LE2 7SQ
Contact: Jo Grant
The Pyramid Club
Aylestone Leisure Centre
2 Knighton Lane East
Leicester
LE2 6LU
Contact: Aylestone Leisure Centre
 01509 218096
FAX 01509 210881
email annfolkes.glebe190@virgin.net
This project supports adults and children with a learning disability.
The children’s service includes an After School Club, full days of
activities on Saturdays and during the school holidays as well as an
evening sitting service.
 0116 2782001
FAX 0116 2772221
Registered Charity offers confidential advice, information and help on
any topic to residents of Oadby, Wigston and South Wigston. Issues
covered include; debt, welfare benefits, legal problems, housing,
domestic violence, education, home caring, employment and
consumer rights.
 0116 2557104
email mstherapy@waitrose.com
Provides one to one counselling for sufferers of multiple sclerosis.
Offers physiotherapy, reflexology, aromatherapy and oxygen therapy.
Arranges group support, can give advice and information. Meetings
held for newly diagnosed, contact Jo for more information. MS Nurse
and Sports Therapist visit the centre.
This club offers people with disabilities the opportunity to go
swimming and meet together with carers as well. It meets on
Tuesday evenings from 7.00pm – 9.00pm, swimming from 8.00pm at
Aylestone Leisure Centre.
Toy Libraries
Barwell Toy Library
Cedars Community Centre
Shilton Road
Barwell.
Margaret Ray

01455 637516/612214
Wednesdays of term time:
1.45pm – 2.45pm.
Hinckley Toy Library
Westfield Childrens Centre
Westfield Community Centre
Rosemary Way
Hinckley
Margaret Ray
 01455 637516/630831
Mon, Wed, Thurs 1pm – 3pm
Thursday
9.30am – 11.30am.
Loughborough Toy Library
Fearon Hall Community Centre
Rectory Road
Loughborough LE11 1PL
Jo Rose

Oadby & Wigston Toy & Activity Library
The Bassett Centre
Bassett Street
South Wigston
 0116 2810026
Every Tuesday morning
Page 16
Updated 16/02/16
 0116 2333040
Directory of Helpful Addresses
01509 230629
Tuesday 10.45am – 12.15pm,
Thursday 1.30pm – 3.45pm.
The Bungalow Toy Library
Brockington College
Mill Lane
Enderby
Debbie Rushworth
 0116 2751918
Friday 12-4pm
Toy Libraries Continued.
Special Needs Family
Support Centre Toy Library
Bradbury House
54 Kenilworth Drive
Oadby
Leicester
LE2 5LG
0116 2710359
Tuesday-Friday 10.00am –
12pm , 2.00pm – 3.30pm.
10am – 12noon
Oaktree Play Resource Centre
North West Leicestershire CVS
Marlene Reid Centre
85 Belvoir Road
Coalville
Chantal Lester
 01530 510515
Every Friday 10.00am – 12.00pm, contact for further details.
Shepshed Toy Library
Hind Leys College
Forest Street
Shepshed
LE12 9DB
 01509 601146
email: postmaster@shepshed-toy-library.org
Monday, Wednesday and Friday 9.30am – 12.00pm, Last Thursday
of the month 6.30pm – 7.30pm. Also deliver special needs toys to the
home, within a five mile radius, on request.
 0116 2364704
Turner Syndrome Support
Society
23 Hazelhead Road
Anstey
Leicester
LE7 7DW
Turning Point
24 Frederick Street
Loughborough
Leicestershire
LE11 3BJ
Contact: Alison Williams
Victim Support Scheme
Regent Wharf
46 Derby Road
Loughborough
Leicestershire
LE11 5BX
Contact: Kathy Small
VISTA
Margaret Road
Leicester
LE5 5FU
Contact: Duty Desk for general enquires  0116 2498839
Vimbi Tarubinga
 0116 2498839
FAX 0116 2498828
Offers advice and information. Befriending service for new patients
and their families, throughout the County and City.
Contact: Verity Thorpe
 01509 611111
FAX 01509 213344
Gives advice, information, counselling and alternative therapy, can
make referrals where appropriate for people concerned with their
own or someone else’s drug or alcohol use. Offers one to one
support over the telephone. Can also arrange home visits. There is
a Specialist Womens Worker available.
Also Specialist Black & Minorities Ethnic Worker. Provide needle
exchange service.
 01509 268545
Provides emotional support for any victim of crime regardless of
police involvement or when crime occurred. One to one support is
offered at a visit by a trained volunteer at a convenient time and
place. Gives advice about police and court procedures and provides
a Witness Service for court cases and support at court appearances
and visits to police.
Provides services and advice for blind and visually impaired persons
of all ages living in Leicester, Leicestershire and Rutland.
Page 17
Updated 16/02/16
Directory of Helpful Addresses
Young Minds Parents’
Information Service
102-108 Clerkenwell Road
London
EC1 5SA
Page 18
Updated 16/02/16
Contact:
 0800 0182138
Free and confidential telephone service providing information and
advice for any adult with concerns about the mental health of a child
or young person.