WILLIAM BRADFORD COMMUNITY COLLEGE
Support Team
Receptionist Job Description
Part-time Contract to cover Maternity Leave
Post Title:
Receptionist
Salary:
Grade AO4 pt 6 – 8 (equates to £6.28 per hour on a fixed term
contract basis)
Hours:
1.00pm – 4.00pm Monday to Friday
(term time plus teacher days).
Responsible to:
Office Manager
JOB PURPOSE
A contribution to the provision of a comprehensive and seamless support service to
the College.
FUNCTIONAL RELATIONSHIPS
Pastoral, Year Heads, Teaching Staff, ICT Technicians, Parents, Students, Other
Support Staff, Local Community, Family of Schools, College Principal, Premises
Officers, Catering Staff, EWO, Visitors.
DUTIES AND RESPONSIBILITIES
1. Switchboard
Operation of a switchboard which involves:
 Setting up and taking messages from the answer phone;
 Ensuring messages are taken regularly to the staff room and other
relevant places;
 Connecting callers to the relevant people and ensuring that they are
given correct advice and information;
 Connecting staff to outside calls.
2. Reception
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Responsible for ensuring that Reception is a welcoming and pleasant
place for all visitors' staff and students.
Ensuring that visitors sign in and that they are dealt with in a friendly
and efficient manner.
Accepting parcels and liaising with premises officers for their delivery to
the correct areas of the college.
Dealing with student enquiries and ensuring they receive the correct
advice and information.
Monitoring late arrivals of students and ensuring they fill in the late slip.
Maintaining a signing out book for students who need to leave the
building and ensuring they get permission from their Head of Year and
that parents are informed.
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Maintaining a signing out book for staff leaving the building during day –
ensuring an accurate record in event of fire.
Maintaining a ‘Box Office’ when necessary by selling tickets for school
productions.
Keeping bookings for the Meetings Room.
Assisting the Community Secretary by filling out enrolment forms and
collecting adult class fees.
Dealing with community telephone enquiries, including truancy call
when necessary.
Maintaining a franking machine and ensuring that the post is franked
and taken to the post office every day.
Organising the collection of mail by the Post Office.
3. Administration
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Typing of Daily Bulletin for distribution to all students every day, this
may involve posting messages on college intranet and plasma screen.
General typing for teaching staff when required.
Inputting, printing and generating registers and reports relating to
attendance (including Attendance Faces).
Responsible for keeping the records of all students entitled to a free
meal which involves:
o liaising with the Free School Meals Department at County Hall;
o monitoring the students’ dates and keeping a record in SIMS;
o ensuring that their tickets are distributed to them every day;
o maintaining a written record of free meals taken every day by
liaising with the Catering Manager.
4. First Aid
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Responsible for administering first aid treatment to all students and staff
which may involve;
o liaising with the ambulance service;
o informing parents;
o filling in the appropriate accident forms and ensuring they are
sent to County Hall and that Health and Safety are informed.
Responsible for the ordering of First Aid equipment and also ensuring
that the first aid kits for school trips are kept fully stocked.
5. General
To undertake duties elsewhere within the Support Team as required.
Such other duties as required commensurate with the grade of the post.
The job description sets out the duties of the post when it was drawn up. Such
duties may vary from time to time without changing the general character of the
duties or the level of responsibility entailed. Such variations are a common
occurrence and cannot themselves justify a reconsideration of the grading of
the post.
It is vital to the ethos of the Support Team that the post holder is flexible in
taking on additional tasks, willing to offer help to, and cover for, other members
of the Team and treats co-operation and support for colleagues as a top
priority.
Special Instructions
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To ensure a safe working environment, in accordance with Health and Safety
Regulations.
To attend fire drills and staff meetings as required.
To attend training events as required.
To respect the confidential nature of personal information.
Communication
To support and sustain effective communications throughout the College.
Training and Development
Participation in, contribution to and evaluation of training and development
opportunities including those arising from staff review and development.
The Governing Body and the County Council are seeking to promote the employment
of people with disabilities and will make any adjustments considered reasonable to
the above duties under the terms of the Disability Discrimination Act 1995 to
accommodate a suitable candidate with a disability.
This post is subject to enhanced disclosure from the Criminal Records Bureau.
WILLIAM BRADFORD COMMUNITY COLLEGE
PERSONNEL SPECIFICATION
RECEPTIONIST
Qualifications and
Training
ESSENTIAL
CLAIT/Word processing exams
or experience in similar position.
DESIRABLE
Use of SIMS package.
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High level of accuracy.
Good word processing skills
Good knowledge of Excel
( These will be tested at
interview.)
Good numeracy/literacy.
First aid qualification
(or willingness to train)
Experience/Skills
Good communication skills
Able to predict need and
show initiative.
Clearly spoken and articulate.
Application Form
Self-motivated.
Well-presented letter.
Fully completed form.
Appearance and
Health
Attitude and
Temperament
Good personal presentation.
Friendly manner.
Honest and hardworking.
Flexible approach to work and
willingness to undertake training.
Good sense of humour.
Loyal
Able to be totally confidential
and discreet.
Recent good record of
health.