Archana Mahna
archana.mahna@gmail.com; +91 9872898207
Permanent Address: House No. 1988, Sector-7
Karnal, Haryana-132001
Current Location: Chandigarh (India)
24 June, 1983, Female, Single
EDUCATIONAL QUALIFICATIONS
Passing
Name of Institute
2004-2006
Department of Business Management, Punjab
Agricultural University, Ludhiana, Punjab
2001- 2004
D.A.V College, Kurukshetra University, Haryana
May 2001
May 1999
Pratap Public Sr. Sec. School, Karnal, Haryana
Pratap Public Sr. Sec. School, Karnal, Haryana
Certificate/Degree
Aggregate
M.B.A (Finance)
74.8 %
B.Sc (Computer Applications)
79.03 %
)H.S.C. (C.B.S.E Board
S.S.C. (C.B.S.E Board)
71.4 %
75.4 %
ACADEMIC ACHIEVEMENTS

B.Sc(Computer Applications) : First Division with Distinction; Honored by Dean-Kurukshtra University

B.Sc (Computer Applications): Received Certificate of merit continuously for 2 years in college.
PROFESSIONAL EXPERIENCE
Domain Knowledge: Banking and Finance
Total Experience: 5.8 years
Expertise in Retail Banking domain, Marketing Loan Portfolios to different segments in different categories, Profit
& Loss structuring. Involved in Business Development activities, Sales & Credit. Played a liaison role in providing
critical inputs to consulting team from accomplished consulting companies towards E-Governance adoption
project. Mapping client’s requirements & generating business from new accounts and expanding existing client
base to achieve consistent profitability business.
Citi Financial Consumer Finance India Ltd.
Assistant Manager – Sales and Distribution (Chandigarh Region)
Experience: 3 years 6 Months
May’06 to Nov’09
 Developed and Executed Effective Marketing Plans (including Profit & Loss Structures) to assure
achievement of agreed-to-volume, market share and profit objective
Business
 Developed strategic plans for Sales Operations to achieve planned sales target
Development /
 Lead a team of 25 resources
Marketing
 Designed knowledge transferring and training plans to enhance key skills of the team
 Monitor performance of team to ensure efficiency in sales operations and meeting of individual and
group targets
 Gathered clients business requirements using different requirement gathering techniques
Customer
 Mapped client requirements and Generated business from new accounts and expanding existing client base
Relationship
to achieve consistent profitability
Management  Handled major corporate clients/customers, Ensuring maximum customer satisfaction by achieving delivery
and quality norms
 Building and maintaining healthy business relations with key decision makers and clients
 Improved customer satisfaction to 95% level by earliest resolutions of issues and channelized/improved
Team
the process followed in sales operation for our Branch
Management  Nominated member, Recruitment Team, conducted interviews & recruited 15 people for different teams
 Imparted and organized training programs for new recruits for achieving pre-planned business targets
 Efficient team player and Assigned Mentors to junior team members to increase productivity of team
 Mentored and guided an Postgraduate management trainee during her project assignments
 Single handed handled entire branch during absence of Branch Manager: Effort highly appreciated by
Regional Manager Citi Financial
Other
Responsibilities  Core Member of Team – Analyzing growth and Impact Analysis for Branch: Achieving Targets
&
 High performer with Outstanding Rating in two consecutive Appraisals
Achievements
 More than 40% penetration in cross sell and was ranked 2nd amongst TOP 5 Customer Relationship
Manager’s in Punjab-Chandigarh-Haryana region for cross sell
 Won contests on different financial products and foreign trips to Colombo and Malaysia for over and
above achievements of targets
Punjab Information&Communication Technology Corp Ltd.
Experience: 1year and 3 months
Executive Assistant to MD
Liasioning
Quality
Management
System
Other
Responsibilities
& Achievements
Nov’09 to Feb'11
 Liasion with various Government departments and Head of departments at bureaucratic level to carry out
activities of the corporation
 To convene meetings and making presentations for Punjab InfoTech at State Government levels.
 Maintaining Quality Management Systems of the corporation.
 Maintaining DCR’s for employees of the corporation.
 Working closely with external consultants (KPMG) towards-Governance adoption project for Punjab
Government.
 Assisting the Managing Director in carrying out coordination and reporting of all departments connected
to Punjab Infotech Ltd.
 Assisting the Managing Director in formulating business strategies and financial reporting of all
departments connected to Punjab InfoTech Ltd.
Punjab Information&Communication Technology Corp Ltd.
Experience: 7 months
Manager(Investor Relations)
Website
Management
Quality
Management
System
Other
Responsibilities
& Achievements
Feb’11 to present
 Manage corporation’s website and all other social networking sites of Punjab Infotech.
 Manage all websites of Punjab Government Departments as a nodal officer
 Coordinate web projects across departments
 Maintain a consistent look and feel throughout all web properties
 Single point of contact regarding implementation of SEO for Punjab Infotech portal.
 Manage online services portal of Punjab Infotech with the implemenation of ERP in the corporation.
 Maintaining Quality Management Systems of the corporation’s website.
 Assure web-based information is archived for future needs and reference
 Track and report on all site metrics
 Working with a cross-departmental team, maintain and develop the master content calendar for all web
properties
 Copyright and proofread all web content
 Keep current with emerging web technologies through relevant blogs, lists, and events
 Work cooperatively with key team members, clients and vendors
Project 1
Malwa Industries Limited, Ludhiana
Export Documentation
May- July’2002
Malwa Industries Limited is a denim manufacturing unit whose products are exported to over 40 countries
worldwide where these are sold under some of the biggest denim brands and designer labels that come to mind.
Equipped with the latest machines imported from Switzerland, Germany, Belgium, Italy, Japan & the US, Malwa today
stand tall & proud of its stature as one amongst a handful of denim suppliers, globally to possess capabilities in
offering Total Solutions in Denims and that too from a single point interface.
Project Description: This project is based on the procedure of export of goods being followed by the company. It
includes how the various steps are carried down in order to fulfill the requirements of exporting.
Project 2
Max New York Life Inc. Ltd.
Study of Management Information System
(Team Size: 3)
Nov-Dec’2004
Max New York Life Insurance Company Ltd is a joint venture between Max India Limited, one of India’s leading
multi-business corporations and New York Life International, the international arm of New York Life, a Fortune 100
company. The company has positioned itself on the quality platform. In line wit its vision to be the most admired life
insurance Company in India, it has developed a strong corporate governance model based on the core values of
excellence, honesty, knowledge, caring, integrity and teamwork.
Project Description: This project is based on the study that how MIS helps the firm to bring efficiency in their
operations. How successfully Max New York implemented this system in the organization. How this system helps them
to share secure and reliable information in their departments within and bring competitive advantage.
Project 3
Daikin Air Conditioning India Pvt.Ltd.
Promotion&Selling (Team Size: 10)
Nov2005– Jan 2006
Daikin Air –conditioning India Pvt. Ltd., a subsidiary of Daikin Industries Ltd., is one of the leading global
manufacturers of both commercial and residential air-conditioning systems. Their never ending quest for innovation
had made them the market leaders for both commercial use and high end residential air-conditioning systems
Project Description: This project is based on the study involved in promotion and selling of Daikin Air conditioners
in both residential and commercial areas of Jalandhar city.
LEADERSHIP & INITIATIVE
 Coordinated and interacted directly with different teams/vendors working with Citigroup locally and Pan
India.
 Developed and trained new resources and helped them to become productive for CitiFinancial-Sales and
Distribution within short span of time.
 Member-Knowledge Transfer Team, responsible for conducting trainings, developing new talent pool.
 Appreciated from Regional Manager, for handling branch well in absence of Branch Manager.
SUMMER INTERNSHIP
Role: MBA Training
Bharat Heavy Electricals Limited (Hardwar)
June 05 –July 2005
Project Name: Study of Tools and Techniques used for inventory management
Project Description: This project involves the study and analysis of tools and techniques prevailing in BHEL for
inventory management, then to perform various analysis on raw material available.
MBA RESEARCH PROJECT
Project Name: Study of Performance of Covered Call Investment Strategy
Project Description: This project involves the simulation of covered call strategy in modeled portfolio of stock
indexes. The analysis with respect to the return over long time, the component of return due to covered call and risk
associated with the strategy by comparing and analyzing the results of At the Money Covered Call Investment strategy
viz a viz Buy and Hold.
EXTRA-CURRICULAR ACTIVITIES
My participation in organizational and cultural work has helped develop my team skills and build my confidence. It has
also given me a chance to interact with and learn from people with diverse skills and experiences.

Was Member, Summer and Final Placement Committee, 2004-05- responsible for summer placement brochures
and companies interaction.

Was member of Ludhiana Management Association.

Got Ist Prize in Inter-college Kalpana Chawla Memorial Science Quiz Competition,Karnal.

Got Ist Prize in painting in Youth Festival help in PAU and went for representing Punjab in painting at State level fest
held at Jammu.