CANOLFAN IECHYD AMLWCH
Parys Road
Ynys Môn LL68 9AB
MEDDYGFA CEMAES BAY
High Street
Ynys Môn LL67 0HU
Dr A H King MB CHB MRCGP 1982 Liverpool (Male)
Dr B A Griffith MB CHB 1987 Liverpool (Female)
Dr H R O Pritchard MB B.B.ch 1994 Wales (Male)
Dr R C Mansell MBBS 1998 London (Male)
Dr C J Parry MB BCh MRCGP 2000 Wales (Female)
Dr N Roberts MBCLB MRCGP 2008 Liverpool (female)
Doors open 8.15am to 6.00pm
Telephone Numbers
Amlwch
Cemaes
Emergencies (8.00 am – 6.30pm)
01407 830235
710251
Appointments (8.30 am – 4.30pm)
01407 830878
710104
Enquiries (10.00 am – 4.00 pm)
Fax
01407 833058
711488
01407 832512
711470
Out of Hours Service
0300 123 55 66
NHS Direct Advice
08454647
www.wales.nhs.uk/amlwchhealthcentre
APPOINTMENTS
GP Appointments – 9.00-12 00 & 15.30-18.00
We offer both same day and advance booked
appointments. If a patient wishes to see a specific
GP, they may have to wait longer, however, if a
patient needs to be seen quickly they will be
offered the first available appointment or a ring
back from a clinician if no suitable appointments
are available.
Some appointments are available to book on line.
Please ask reception for more information.
Minor ailments and infections can also be seen
and treated by our prescribing nurse.
We operate a queuing system on our phones. If
you are in the queue we will answer your call as
soon as possible. If you ring off you will go to the
end of the queue. If you do not need to be seen
urgently, your call will be answered sooner if you
ring later in the morning.
Nurse Appointments
Many conditions, such as Coronary Heart
Disease, Diabetes, Asthma and COPD are
managed by our nurses. Reception may need to
ask for more information, in order to be sure they
book a patient with the correct nurse, and for the
correct amount of time.
HRT & Pill checks – please book with the nurse.
Booking a few weeks before a new prescription is
needed is recommended.
Vaccinations
Baby clinics are held on alternate Thursdays at
each site. Children will be invited to attend for
routine vaccinations and development checks;
Health Visitors are based at both sites, and will be
at both clinics.
Travel vaccinations are administered by the
practice nurses. Most routine vaccinations are free
on the NHS, but a few are private, and reception
will advise patients of the fee.
Smoking Cessation
Support and free nicotine replacement therapy can
be obtained from Stop Smoking Wales or local
pharmacies :
www.stopsmokingwales.com tel: 08000852219
Healthcare Assistants
Routine blood tests and blood pressure checks will
be booked with our Healthcare Assistants.
Home Visits
Home visits can be arranged when a patient is too
ill to attend surgery. Please provide reception with
details and a contact phone number when
requesting. Please ring on 830235 or 710251,
preferably before midday.
Out of Hours
When the surgery is closed, urgent medical
attention is provided by the Out of Hours service
based in Ysbyty Gwynedd. It is not a drop in
centre, and patients must ring first to request a
visit or appointment.
In case of a serious emergency please ring 999.
PRESCRIPTIONS
Please order using the repeat request slip
provided, in person or by post, or order on line at:
Prescriptions.Amlwch@gp-w94002.wales.nhs.uk
Prescriptions.Cemaes@gp-w94002.wales.nhs.uk
Allow 2 working days (i.e. not weekends & bank
holidays) before collection. Items requested, not
on a patient’s repeat slip, may take longer. If
ordering early, please let us know why or the
prescription may be delayed.
TESTS
We need to monitor the effect and effectiveness of
medication, and will regularly ask patient to attend
for blood tests, blood pressure checks, and
reviews with a GP or nurse. It is important that
patients do attend when requested.
JOINING & LEAVING PRACTICE
Catchment area
We accept patients from the following areas:
Amlwch; Brynrefail & Bull Bay; Carreglefn &
Cemaes
Bay;Dulas;
Llanallgo;
Llanbabo;
Llandyfrydog;
Llanfaethlu;
Llaneilian;
Llanerchymedd; Llanfairynghonwy; Llanfechell;
Llanrhuddlad; & Lligwy; Moelfre; Mynydd Bodafon
& Mynydd Mechell; Nebo; Pengraigwen &
Penysarn; Rhosgoch; Rhosybol & Rhydwyn;
Tregele.
Registration
Patients will be asked to complete a registration
form and questionnaire when registering. Proof of
identity and residency will be requested.
If a patient changes address or phone number,
they need to let us know. They should also let the
hospital know, if they are under its care too.
Those moving out of our catchment area will be
advised to register with a practice nearer their
home, as we cannot offer a full service, including
home visits to those outside of our catchment
area.
OTHER INFORMATION
Medicals & Reports
Questionnaires - Please hand in at reception
forms you wish the GP to complete. For most a
fee will be changed
Medicals - Please discuss with reception, as these
will be longer than a routine appointment, and a
fee may be charged.
Your Information – Your Rights
Patients have a right under the 1990 Access to
Health Records Act/1998 Data Protection Act to
access their health records, and requests should
be addressed to the Practice Manager. A fee may
charged for copies. Please ask reception for our
Access to Information leaflet for more information.
Advanced Directive
Patients can request specific wishes be recorded
on their records in the form of an Advanced
Directive. Please ask for our leaflet on this subject.
Freedom of Information
Requests for a copy of the Practice’s Publication
Scheme should be put in writing to the Practice
Manager.
Sharing Information
Patients’ records are held on both our clinical
system, and in paper records. Patients may
receive care from organisations that are not part of
the NHS, such as Social Services and other
healthcare providers. If so there may be some
need to share information. Only information that
needs to be shared is shared, and we may ask for
prior consent from the patient. For more
information, please ask for a copy of our Leaflet:
Information Sharing.
Limited medical and therapy information is shared
with the Out of Hours Service, to assist the
clinicians there. Patients can opt out of this
service. Please ask reception for the Informing
Healthcare leaflet.
Complaints
If a patient has a complaint, suggestion or concern
about the service they have received from the
doctors, or any of the staff working in this Practice,
please let us know. For full details please ask for
a copy of our Complaints Leaflet.
Aggressive/Violent Behaviour
We aim to treat all our patients courteously, and
expect patients to behave towards our staff in a
similar manner. Patients behaving aggressively
towards any member of our team will be reported
to a GP and may be removed from our list.
Social Media Sites
The surgery will not respond to comments made
on social media websites such as Facebook, but
may contact patients found to be making
derogatory or insulting comments.
Disabled Facilities
Both sites have a ramp and wheelchair access,
disabled toilets, and disabled parking areas. A
portable loop system for the hard of hearing is
available at the Amlwch site.
A larger print version of this leaflet can be
provided; please ask reception.
OTHER LEAFLETS AVAILABLE





Access to Records
Complaints
Individual Health Record
Information Sharing
On Line Booking
The services of this practice are commissioned by
BCUHB who can be contacted at Ysbyty Gwynedd,
Penrhosgarnedd, Bangor, LL57 2PW
Tel 01248384384
http://www.bcu.wales.nhs.uk