Outward Bound Trust of New Zealand Strategic Direction 2010-2015
Vision: “Better people, Better Communities, Better World”
Our “Fundamentals” will drive everything that we do and will be how we
are seen and judged by our stakeholders.
Our courses will target all ages from 16 upwards, all ethnicities, socioeconomic groupings, all abilities but with a particular emphasis on youth.
In the delivery of these courses, we will achieve excellence in course
ratings, outcomes and safety.
By our actions and results we will be recognised both in New Zealand and
internationally for leadership in personal development through the
outdoors.
We will grow our financial strength so that we achieve operational
sustainability, while at the same time grow our reserves.
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Goal 1: Fundamentals
We will:
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Ensure that the culture of Outward Bound is based on our values of
compassion, greatness, responsibility and integrity.
Strive for greatness in everything that we do and in our relationships both
internal and external.
Strive for a seamless organisation that is seen to deliver consistently great
and measurable outcomes to our clients.
Goal 2: Customer focus
We will:
 Focus our marketing and business development efforts on reaching all
sectors of New Zealand society where we have the skills and resources to
meet the needs of that sector.
 Not lose focus on our core product and clientele we will explore ways in
which we can grow our presence and influence within New Zealand.
 Achieve greater penetration with New Zealand’s ethnic communities.
 Not deliver courses or work within market sectors where we do not have the
skills or resources to deliver quality course outcomes in a safe environment.
 Only work in sectors and deliver courses where we know we can deliver
great outcomes and where those initiatives do not negatively impact on our
ability to run our core programmes from Anakiwa.
 Ensure that our people have the skill sets, resources and training so that they
can ensure every experience our client/student has with us is exceptional.
Goal 3: The leader in experiential learning
We will:
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Acknowledge that our first and foremost focus must be on Outward Bound
New Zealand we will play an active leadership role within the New
Zealand Outdoor Education sector and within Outward Bound
International where there are benefits of shared learning for our staff and
for Outward Bound NZ.
Ensure research and development and technology be key components in
our quest for continuous improvement in everything we do.
Have a culture of continuously asking ourselves “how can we improve the
outcomes for our clients/students?”
Be seen to be a leader in the area of risk management within the
outdoors.
Protect and enhance the “Outward Bound” brand in everything that we do.
Goal 4: Financial strength
We will:
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Set and achieve annual financial targets that ensure financial stability and
longevity.
Continue to grow and manage the Foundation so that it provides an
income stream that provides for our financial stability and longevity.
Acknowledge that our alumni are one of our key strengths and we will
develop programmes and strategies for the efficient and effective
utilisation of this resource.
Enhance and manage our relationship with our stakeholders and funders
so that they see themselves as part of an organisation that is making a
significant contribution to the development of New Zealand as a nation.
Ensure our governance procedures, systems and financial controls will be
seen by our stakeholders and funders as being exemplary.
Our People: To achieve these goals our people are key. In this respect we will:
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Acknowledge by our actions the key role that our people play in the
continuing success of Outward Bound New Zealand.
Ensure that we have an environment where our staff feel supported and
encouraged to reach for greatness in everything that we do.
Provide opportunities for, and encourage our staff, to up-skill and create a
culture where our staff is always looking for better ways to deliver
exceptional outcomes to our clients/students.