Certificate Series trainings are designed as comprehensive and integrated programs that teach skills and
provide practical information that can be transferred to the workplace. It is recommended that
participants attend all sessions in a series; however, participants may register for individual sessions within
a certificate series unless otherwise noted.
Registrants who participate in all sessions in a series receive a certificate to acknowledge their completion
of the training and recognize their commitment to personal and professional growth.
Leadership Development Program: Essentials of Effective Supervision
Though the program is designed as an integrated curriculum, participants may enroll in individual sessions.
This program is designed for both first-time and experienced supervisors, as well as all staff interested in developing
supervisory and leadership skills. Current supervisors wanting a refresher or to update specific skills are encouraged
to attend individual sessions of interest to them.
This seven-part series focuses on a comprehensive set of skills needed to build and maintain strong and effective
relationships and to produce successful performance outcomes. The program content includes:
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Code
LD01
LD02
LD03
LD04
LD05
LD06
LD07
leadership and supervision, understanding flexible leadership styles (Situational Leadership II)
appreciating and valuing different work and communication styles (DiSC Behavioral Styles)
exploring what makes a high performing team, understanding the stages of team development
understanding conflict styles and how to manage conflict effectively
overview of performance management, goal setting and coaching
legal liabilities: hiring, supervisory responsibilities and harassment
diversity awareness and building and maintaining a respectful workplace
how to create a positive work environment and run effective meetings
reviewing what if scenarios and developing a skills development plan
Title
Situational Leadership
Behavioral Styles and Communication Skills
Teams and Stages of Group Development
Conflict Styles and Performance Management
Legal Liabilities
Diversity and Building A Respectful Workplace
Effective Meetings and What If Scenarios
Date
Tuesday, March 11th
Tuesday, March 18th
Tuesday, March 25th
Tuesday, April 1st
Tuesday, April 8th
Tuesday, April 15th
Tuesday, April 29th
Time
9:00 AM - 3:00
9:00 AM - 12:30
9:00 AM - 12:30
9:00 AM - 3:00
9:00 AM - 12:30
9:00 AM - 12:30
9:00 AM - 12:30
Location: Alumni House (all sessions)
Presenter: Stephen Butler, Trainer and Organizational Development Specialist at Amherst, and
other guest presenters