Department of Microbiology
Quality Manual
Section: LIS Downtime and System Maintenance
Prepared by: LIS Committee
Issued by: Laboratory Information System
Approved by: Laboratory Director
Policy QIMMI04000.08
Page 1 of 2
Subject Title: Flowchart for Process
Original Date: January 12, 2004
Revision Date: May 20, 2005
Annual Review Date: May 31, 2013
Purpose
To describe the process used by the LIS support team to assess and communicate laboratory
information systems disruptions. Note the steps in this process may not occur in a linear fashion.
LIS Downtime
determined
Assess status of
System
Initiate system repair
No
Communicate Status
to lab designates
System repaired?
Yes
CommunicateOK
Status to lab
designates
Related Documents
UNIVERSITY HEALTH NETWORK/MOUNT SINAI HOSPITAL, DEPARTMENT OF MICROBIOLOGY
NOTE: This is a CONTROLLED document. Any documents appearing in paper form that are not stamped in red "MASTER COPY" are not
controlled and should be checked against the document (titled as above) on the server prior to use
Department of Microbiology
Quality Manual
Section: LIS Downtime and System Maintenance
Prepared by: LIS Committee
Issued by: Laboratory Information System
Approved by: Laboratory Director
Document Name
Information Management Policy
Confidentiality of Lab Records
Soft LIS Incident Reporting
System Repair
Maintaining the Components of the
Soft LIS in an Acceptable
Environment
Soft LIS Support System
Soft Application Maintenance
AIX, Software and Database backups
Soft Network Equipment
Soft Escalation Procedure
Minor Emergency System Support
Soft Downtime Procedures for the
Department of Pathology and Lab
Medicine
Soft Downtime Procedures for the
Department of Microbiology
Disaster Recovery Protocol
Post Downtime Validation
Post Data Restoration Validation
Record of Soft Hardware and Software
Modifications
Daily/Weekly LIS System
Maintenance Checklist
Incident Report Form Micro
QA Incident Report
Policy QIMMI04000.08
Page 2 of 2
Subject Title: Flowchart for Process
Original Date: January 12, 2004
Revision Date: May 20, 2005
Annual Review Date: May 31, 2013
Document Number
QIMMI00000
T:\Policies\General
Policies\HR
Policies\Confidentiality.doc
QIMMI04001
LIS Manual 2003 6.2
LIS Manual 2003 6.1
[Para-Link]
LIS Manual 2003 6.2
LIS Manual 2003 6.1
LIS Manual 2003 4.0
LIS Manual 2003 6.2
LIS Manual 2003 6.6
LIS Manual 2003 2.1
LIS Manual 2003 9.8
LIS Manual 2003 9.1
LIS Manual 2003 9.2
LIS Manual 2003 4.0
LIS Manual 2003 6.2
LIS Manual 2003 6.6
LIS Manual 2003 2.1
LIS Manual 2003 9.8
LIS Manual 2003 Appendix I
LIS Manual 2003 Appendix I
LIS Manual 2003 Appendix
IV
V:\Lab Information
System\OLA\Downtime
Procedures
QIMMI04002
V:\Lab Information
System\LISO\SCC_HDWR
upgrades
V:\Lab Information
System\LISO\LISO
checklists
QOMMI01003a
T:\Forms\Quality Assurance
LIS Manual 2003 Appendix
IV
V:\Lab Information
System\OLA\Downtime
Procedures
LIS Manual 2003 9.1
LIS Manual 2003 9.2
[Para-Link]
V:\Lab Information
System\LISO\SCC_HDWR
upgrades
V:\Lab Information
System\LISO\LISO
checklists
[Para-Link]
UNIVERSITY HEALTH NETWORK/MOUNT SINAI HOSPITAL, DEPARTMENT OF MICROBIOLOGY
NOTE: This is a CONTROLLED document. Any documents appearing in paper form that are not stamped in red "MASTER COPY" are not
controlled and should be checked against the document (titled as above) on the server prior to use