Professional Skepticism: A Model with Implications for Practice and Education I. Introduction Over the last ten years nearly sixty percent of SEC enforcement actions against auditors cite failure of professional skepticism as the cause (Beasley et al., 1999). George Diacont, former chief accountant for the SEC enforcement division also cites a lack of professional skepticism as a primary cause of actions against accountants (The CPA Journal, 1996). The SEC recognizes the importance of professional skepticism, while simultaneously acknowledging that CPAs have serious difficulty effectively incorporating professional skepticism into audit practice. Recent highly visible audit failures have increased concern about the issue of professional skepticism. Both accounting academics and practicing auditors have recognized the need and importance of professional skepticism during the audit process (e.g., Gramling, 1999, Wells, 2001). In a case study of the failure of the PTL club, Tidwell (1995) comments that, “All auditing work is premised on the assumption that auditors have an obligation to exercise due care and act with professional skepticism.” Beginning with the first codification of professional standards, the auditing profession has recognized the importance of professional skepticism (SAS 1). More recent standards have reiterated and increased the emphasis on professional skepticism (e.g., SAS 57, 67, and 82). The Panel on Audit Effectiveness suggests that GAAS does not provide adequate guidance for the implementation of professional skepticism (2000, 15). While there is universal agreement on the important role of professional skepticism in effective audit practice, there is less understanding and agreement on what professional skepticism actually means. It has been defined variously as: an attitude that includes a questioning mind and a critical assessment of evidence (SAS 82); the ability to detect fraud 1 (Choo and Tan, 2000 ); the opposite of trust (Shaub, 1996); a conservatism bias in audit judgment (McMillan and White, 1993) and the concept that everyone is a suspect (Copeland, 1996). It has also been equated with independence (Kadous, 2000), and with lower client satisfaction (Behn et al., 1997) and inversely equated to the length of tenure on an audit (Carcello and Neal, 1999). At the current time, it appears that most discussions of professional skepticism reflect the implications of specific situations rather than an overall understanding. Professional skepticism has been discussed as an attitude (SAS 82), a characteristic of the auditor (McMillan and White, 1993), related to the situation (Shaub and Lawrence, 1996), or similar to existing psychological scales (Shaub, 1996). While each of these views have value, their inconsistencies reflect an underlying lack of agreement regarding the meaning of professional skepticism. This fragmented view of professional skepticism contributes greatly to the difficulty in effectively bringing professional skepticism into the audit process, and limits researchers ability to provide additional insights. In this paper we provide a model that links an extensive set of personal characteristics found to be associated with skeptics with a set of skeptical behaviors. We implicitly define an auditor who possesses these characteristics as being professional skeptically and contend that he or she will exhibit certain behaviors. Our model is designed to help both academics and practicing auditors by providing implications for both practice and research. The remainder of this paper is organized as follows. We first review the discussions of professional skepticism by the standard setters, auditing researchers, and practitioners. We also review professional skepticism in other relevant disciplines. Then we draw on philosophy and 2 psychology to develop our model of professional skepticism. We conclude with a discussion of the implications of the models for practice and research. II. Review of Professional Skepticism A Regulatory View of Professional Skepticism Several of the auditing standards address or refer to professional skepticism. The 1997 revisions of SAS No.1 emphasize that without the exercise of professional skepticism an audit cannot be conducted with due professional care (American Institute of Certified Public Accountants (AICPA), 1997). The characteristics of skepticism described in that standard are a “questioning mind”, critical assessment and objective evaluation of evidence, and a willingness to suspend judgment about the honesty of client management. SAS 57 refers to the importance of an auditor’s professional skepticism in evaluating subjective and objective inputs into clients’ accounting estimates (AICPA, 1988). Similarly, SAS 67 emphasizes the need for professional skepticism in designing, performing, and evaluating confirmation procedures (AICPA, 1992). Neither SAS 57 nor SAS 67 give any indication about the characteristics a skeptical auditor should possess or behaviors that the exercise of professional skepticism would demonstrate. SAS 82 stresses the importance of professional skepticism and provides examples demonstrating the application of increased professional skepticism in response to increased fraud risk assessment. The Auditing Standards Board recently issued an Exposure Draft revising SAS 82. This revision specifically increases the focus on professional skepticism. The Public Oversight Board panel established in response to the SEC's concern about the quality of financial audits issued a report (POB 2000) that recommends toaudit firms that they effectively teach the concept of professional skepticism. The report goes on to say that the current standards "…do not provide sufficient guidance to adequately implement the concept of 3 professional skepticism because management is usually judged to possess integrity… (and) auditors do not always pursue sufficiently conditions discovered during an audit…" (p 86). An Accounting Research Perspective on Professional Skepticism Despite the prominence of professional skepticism in auditing pronouncements, there has been only limited research on professional skepticism within the academic accounting community. We reviewed all American Accounting Association journals, Accounting, Organizations and Society and Journal of Accounting Research from 1996 through 2002 for articles that mentioned “skepticism” or “professional skepticism.” Table 1 lists the research articles published within that time frame in addition to other skepticism articles that are commonly cited. These articles follow one of four general approaches: 1) those that deal with the views or perceptions of non-auditors; 2) those papers that simply mention professional skepticism; 3) those papers where professional skepticism is used as a variable in their study; and 4) those papers where professional skepticism is the primary focus of the research. (Insert Table 1 about here) Two studies deal with non-auditors’ views or perceptions of professional skepticism. Behn et al. (1997) asked Fortune 1000 controllers to rate their satisfaction with their auditor using twelve items, one of which was “The audit team member maintained an attitude of professional skepticism throughout the engagement.” Although professional skepticism was not defined or explained, the controllers’ response to this statement was negatively correlated with the controllers’ satisfactions with the audit. Kadous (2000) asked subjects, assuming the role of jurors, to evaluate a hypothetical audit firm’s professional skepticism. The subjects rated the audit firm on its independence, its objectivity to the client’s wishes, its unwillingness to allow latitude in the client’s reporting, and the firm’s willingness to place the public’s interests first. 4 These four characteristics comprised her measure of the firm’s professional skepticism. Kadous found that the subjects’ evaluations about professional skepticism changed depending upon the size of the hypothetical audit failure and concluded professional skepticism to be a somewhat arbitrary concept to potential jurors. Although the Kadous study deals with the perceptions of a firm level rather than individual professional skepticism (which is the focus of the current paper), these two studies indicate that non-auditors have an awareness of the importance of professional skepticism. A number of papers simply mention professional skepticism in their motivation or implications sections. Mueller & Anderson (2002) discuss how the behavioral predictions made in their study could differ if auditors were exercising professional skepticism. Shelton et al. (2001), document that 4 of the then Big Five accounting firms and both second tier firms studied recommend that their staff adjust their professional skepticism in response to increased fraud risk factors. However, the authors do not indicate if any of the firms actually have instruction as to what that adjustment should entail. Asare and McDaniel (1996) assert that a reviewer’s lack of familiarity with a preparer can induce professional skepticism, and over familiarity can reduce professional skepticism. Anderson and Maletta (1999) indicate that professional skepticism will lead to increased cognitive effort. In this research, the range of behaviors of auditor’s professional skepticism include auditors being slow to make judgments, assuming an error explanation for differences in analytical reviews, and objective evidence evaluation. The varied discussions of professional skepticism in these papers provide further support for our contention that there is no consensus on the characteristics or behaviors associated with professional skepticism. Papers where professional skepticism is used as a variable in their study include three 5 studies, Peecher (1996), Gramling (1999), and Turner (2001), where professional skepticism was used as an experimental manipulation. All three studies presented subjects with a partner’s memo that stressed the need for either efficiency, or objectivity or professional skepticism during the audit. In each experiment, the manipulation effectively elicited different behaviors from the subjects depending upon which version of the memo the subject received. From these studies we learn that auditors behaving in a professionally skeptical manner act differently than those who are encouraged to be efficient. Our final set of studies focused specifically on professional skepticism. Each of these used a unique explanation of skepticism, had unique expected behaviors of skepticism and measured professional skepticism differently. McMillan and White (1993) define professional skepticism as “conservatism bias in audit judgments” and predicted that skeptical auditors will focus on more error related evidence. They found that auditor’s skepticism was significantly related to the auditor’s belief revision and the type of evidence that the auditor searched. Shaub (1996) develops a model of professional skepticism based on the Kee and Knox (1970) model of trust and suspicion, and uses the Wrightsman (1974) subscales for trustworthiness and independence as proxies for skepticism. However, neither trustworthiness nor independence was significant in his experiment. Shaub and Lawrence (1996) develop a model of the antecedents of professional skepticism (ethical disposition, situational factors and experience), and use expected skeptical behaviors of confronting the client or performing additional test work as their dependent variable. They found that situational factors were significant in predicting the behaviors in 7 of 20 scenarios, ethical issues were significant in 3 scenarios and experience was positively significant in 3 scenarios and negatively significant in 3 scenarios. Overall, while each of these studies provides additional insights, it is difficult to draw conclusions about 6 professional skepticism, or suggest further research areas based on the results of the academic research performed to date. How skepticism is discussed in practice-oriented literature Academics are not the only people interested in professional skepticism. Professional skepticism is frequently discussed in practice-oriented literature, primarily directed at the detection or prevention of fraud. Wells (2001) suggests that as a way to increase professional skepticism auditors should reflect on the question “If management was attempting to conceal a material financial statement fraud, where would it show up?” Copeland (1996) suggests that “professional skepticism is an analytical state of mind that only accepts something as fact if it can be independently verified.” Taking a somewhat broader view, John Moorlach, one of the earliest individuals to suggest that in the early 1990s Orange County, California’s portfolio might have been dangerously risky, asserted, “We must be skeptical, scrutinize, ask questions and hold people accountable. We have a social responsibility to do so”(Baliga, 1995). Thus, practitioner literature reinforces the concern about the importance of professional skepticism and seems to equate professional skepticism with improved fraud detection, but an actual definition or description of professional skepticism is missing from this literature. Professional skepticism is required and referenced in the auditing standards, has been the subject of academic research, and is an important topic for practitioners. A thorough review of these three areas highlights both the importance of professional skepticism and the lack of agreement regarding its characteristics and its impact. How skepticism is discussed in other professions The concept of professional skepticism is not unique to auditors, but unlike other professions, the Statements on Auditing Standards require professional skepticism. Accountants 7 often assert that professional skepticism is important to other disciplines such as medicine, law enforcement, and social work, and Copeland (1996) emphatically states, “Professional skepticism is used by police detectives, auditors, fraud examiners and other investigators.” Therefore, we also examined how professional skepticism, as well as skepticism with other labels was discussed in literatures other than accounting. While not exhaustive, we identified several areas where skepticism or professional skepticism has been researched. A summary of those areas and our conclusions as to their applicability to accounting professional skepticism follows. There is a research stream in psychology that specifically refers to professional skepticism; however, the professional skepticism discussed in this stream is the skepticism social workers, counselors, psychologists and psychiatrists, the psychiatric “professional” demonstrate about the diagnosis of multiple personality disorder (e.g. Cormier and Thelen (1998), Dell (1988), Dunn (1992), Hayes and Mitchel (1994)). Most of these articles discuss the implications of mental health professionals’ skepticism about the existence of multiple personality disorder. Dell (1988) is unique in that he measured professional skepticism using a scale that ranged from “ordinary doubts regarding the diagnosis of a given patient,” through “strong skepticism that significantly interfered with the patient’s treatment” to “aggression against the patient or therapist.” Although it is interesting to see how professional skepticism is discussed in this context, it focuses exclusively on the skepticism of mental health “professionals” about the existence or treatment of multiple personality disorders and equates professional skepticism with disbelief. There are several papers that discuss skepticism in a legal context (e.g., Cutler et al., 1988, Cutler et al., 1989, Cutler et al. 1990). These papers examine the effect of expert 8 testimony on jurors’ belief in eyewitness evidence and equate reduced belief in the accuracy of the eyewitness identification to juror skepticism. They find that while adversarial expert testimony does not increase juror skepticism, a court-appointed expert explaining the problems with eyewitness testimony did increase juror skepticism about the identification of the defendant. These papers deal primarily with skepticism as a way to frame their discussion of the benefits and drawbacks to using expert testimony in eyewitness cases. They provide little additional insight into aspects of skepticism that might be relevant to auditors’ professional skepticism. In the consumer behavior area, there is a stream of research that deals primarily with skepticism about advertising. Ford et al. (1990) find that consumers are “differentially skeptical” (skepticism is not defined) of advertising, depending on the cost of the item and the verifiability of the advertising information. Boush et al.(1994), in a longitudinal study of middle-school adolescents, find that skepticism about advertising was positively related both to understanding advertiser tactics and the subject’s self-esteem. Mangleburg and Bristol (1998) examine the effect of type of family communication, susceptibility to peer influence and marketplace knowledge to high school students’ skepticism toward advertising. They find that a family background where a student was encouraged to make consumption decisions was positively related to skepticism. Susceptibility to normative peer influence was negatively related to skepticism, while susceptibility to informative peer influence (obtaining product information from peers) was positively related to skepticism, as was marketplace knowledge. Koslow (2000) asked the question: can a consumer be too skeptical? He concludes that consumers often use “extreme skepticism” as a coping mechanism to deal with the persuasive influence of advertisers. In general, marketing studies have focused on skepticism of specific claims or about specific advertiser motives. These studies provide little information on the general concept of 9 professional skepticism. In a similar vein, communications researchers discuss the concept of media skepticism. (See, for examples, Irving and Berel (2001), Irving, DuPen and Berel (1998)). Media skepticism is the extent to which individuals disbelieve or discount the information provided by the mass media. Research in this area typically examines what factors increase media skepticism and whether changes in media skepticism alter subjects’ beliefs or actions. The construct of media skepticism differs substantially from the concept of professional skepticism, primarily in the area of the source of the information. Auditors exercise professional skepticism about information provided from known sources. The research on media skepticism indicates that obtaining information from known sources (versus unknown mass media sources) in itself increases media skepticism (Cozzens and Contractor, 1987). We were unable to identify any research on the impact or relationship between skepticism and medical diagnosis; however, two studies have been published on the relationship between skepticism about medical care and using health care (Fiscella et al. (1998),(1999). Not surprisingly, a patient’s skepticism about medical care led to lower utilization of health care services and higher patient mortality rates. Again, this research seems to provide little information on the concept of auditors’ professional skepticism. It is clear from this review of extant literature that the only discipline that is concerned with professional skepticism is auditing. While professional skepticism is studied within the mental health profession, auditing remains the only profession where the requirement for professional skepticism is codified. III. Development of the Model Our review of auditing standards, academic research and practice-oriented literature 10 indicates broad agreement regarding the importance of professional skepticism and at the same time, a profound lack of consensus on what it means to be professionally skeptical. SAS 82 defines professional skepticism as “an attitude that includes a questioning mind and a critical assessment of audit evidence”. While this definition includes one characteristic and one behavior associated with professional skepticism, it does not provide a broad framework that would allow the auditing profession to fully understand and implement professional skepticism. We agree with Pany and Whittington (2001), who observe that “…generally accepted auditing standards contain inadequate guidance for implementing the concept of professional skepticism”(404). For example, under the current definition, there is no guidance to identify what distinguishes between those possessing and lacking professional skepticism. The lack of guidance ensures that we will also have difficulty evaluating the degree to which professional skepticism is present in different situations, or determine whether an auditor has exhibited the appropriate behaviors with respect to professional skepticism. In addition, the education and training discussed in the new exposure draft to SAS 82 and recommended by the POB will be difficult to implement. Based on our review, neither academic nor practice-oriented literatures provide sufficient additional assistance in dealing with these issues, nor does the skepticism discussed in other disciplines. Issues such as those raised with regard to the auditing professions’ definition of professional skepticism have existed more generally with the overall concept of skepticism for centuries within philosophy. Taking advantage of the long history of thought and reflection within philosophy we conducted a thorough review of philosophical writings to identify those aspects of philosophical skepticism that pertain to professional skepticism. Using the framework provided by this review as a filter, we determined six characteristics of professional skepticism 11 from those suggested by prior auditing research or discussed in the philosophy literature. We then determine the behaviors that would flow from these characteristics. These characteristics and behaviors combine to form a model of professional skepticism that could provide guidance to both practitioners and researchers. This model should benefit practice by providing a better basis for training and implementation of professional skepticism. An overall model will enable researchers to develop instruments that can measure professional skepticism, conduct studies to evaluate levels of skepticism and engage in educational research on the best methods of teaching professional skepticism. The review of professional and academic literatures suggests that the concept of professional skepticism may have multiple characteristics. An examination of the philosophy literature also leads us to conclude that professional skepticism is multi dimensional in nature. Our model, based on both a historical understanding of skepticism and an examination of the professional literature, suggests that professional skepticism is not on a continuum of trust and suspicion with professional skepticism falling somewhere in the middle. Trust and suspicion are behaviors that seem to relate specifically to the realm of people. We trust people or we are suspicious of people. The constructs of trust and suspicion are person focused. In contrast, skepticism and its subset of professional skepticism relates to the realm of evidence and fact. As individuals, auditors might be trusting of people, yet be professionally skeptical, thus requiring evidence before we reach a conclusion. SAS 1, which instructs auditors to make no judgments about managements’ honesty, but rather acquire evidence, supports our position that skepticism and suspicion are very different issues. Our model includes six characteristics derived either from the standards and prior researchers or from our review of psychology and philosophy. In creating the model we 12 determined that professional skepticism includes an appropriate review of the evidence and the people who supply the evidence, as well as an ability to act on that evidence. The first three characteristics deal with an examination of evidence: a questioning mind, a suspension of judgment, and a search for knowledge. The next characteristic, interpersonal understanding, deals with the people who provide the evidence. The final two characteristics, self-confidence and self-determination give the auditor the ability to take action on the evidence. Each of these is discussed in detail below. Characteristics of Professional Skepticism Questioning mind: The first characteristic, questioning mind, can be found in the SAS 82 definition of professional skepticism. The philosophy literature also includes the concept of a questioning mind or disposition toward inquiry as an important characteristic of skepticism. Stough (1969, p3) indicates that the word 'skeptic' is derived from a term meaning, "to observe carefully," "to examine," "to consider." Fogelin (1994, p 3) defines a philosophical skeptic as one who "doubts things - or calls things into question....", McGinn (1989) supports this position, writing that a skeptic questions everything, even his or her own judgments. Skeptics’ questioning nature is also supported by Kurtz (1992, p 21) who writes, "Skeptics ask, 'What do you mean?' seeking clarification and definition and 'Why do you believe what you do?' demanding reasons, evidence, justification, or proof." Thus, we include having a questioning mind as a characteristic of one who is professionally skeptical. Suspension of Judgment: The standards also suggest that professional skepticism should include suspension of judgment (SAS 1) as a characteristic. Suspension of judgment is also a characteristic considered to be a necessary ingredient of skeptical inquiry (Hallie 1985; Kurtz 1992). McGinn (1989, p 6) states, "The skeptic takes up a reflective stance compared to 13 our ordinary practice of making and accepting knowledge claims." Bunge (1991, p 131) indicates that "Skeptics do not accept naively the first things they perceive or think...they are critical; they want to see evidence before believing." Therefore, a skeptic is willing to form a judgment, but is slow to do so, requiring deliberation and additional supporting information to reach that judgment. Search for Knowledge: Mautz and Sharaf (1961) in their AAA Monograph No. 6, The Philosophy of Auditing, indicate that auditing requires a driving curiosity, and urge auditors to adopt an attitude of curiosity when performing audits. We equate this curiosity with the characterization of skepticism found in Johnson (1978) that skeptics seek knowledge for knowledge’s sake. This differs from the characteristic of a questioning-mind, which conveys at some level a sense of disbelief or doubt. Bunge (1991) also states that skepticism encourages a search for knowledge. Based on this, we consider this search for knowledge and curiosity to be equivalent characteristics. Interpersonal understanding: The first three characteristics have been associated with auditors and deal with how the auditor evaluates evidence. Another important aspect of evidence evaluation deals with the motivations and integrity of the individuals who provide such evidence. SAS 82 recognizes that potentially misleading evidence might come from client personnel and recommends corroboration. Well-known writings on skepticism (Burnyeat 1983; Hallie 1985; Hookway 1990; Johnson 1978; Kurtz 1992; McGinn 1989; Popkin 1979) give evidence that interpersonal understanding and understanding people’s behaviors is a fundamental requirement of skepticism. An understanding of people allows a skeptic to recognize and accept that different individuals will have different perceptions of the same object or event. Once an individual's 14 assumptions are identified and understood, the skeptic has a basis for understanding other people’s perceptions and challenging or correcting their mistaken assumptions. Self-confidence: In addition to evidence evaluation and evaluation of the motivations of individuals who provide the evidence, skepticism requires self-confidence and selfdetermination. These two characteristics are consistent with Mautz and Sharaf’s (1961) discussion of the need for professional courage. Skepticism, as described by philosophers, is not for the faint of heart. Self-confidence enables the auditor to challenge another's assumptions. This often necessitates face-to-face interaction and willingness on the part of the skeptic to explicitly identify and acknowledge explanations other than those offered by an individual. Therefore, skepticism requires a level of self-confidence or self-esteem that is necessary for the skeptic to take action upon the doubts or questions that she or he experiences. We believe that skeptics must possess a level of selfconfidence that allows them to value their own insights at least as greatly as those of others (Linn et al., 1982). Hookway (1990) recognizes the need for confidence in successful inquiry. Lom (2001) discusses this requisite self-confidence in terms of an inner calmness and a lack of disturbance or turmoil. Self-determination: In addition to self-confidence, which supports the process of taking action on evidence, self-determination is similar to the standard for sufficient evidential matter. An auditor must individually decide when a sufficient level of information has been obtained to personally satisfy him or herself. Similarly, McGinn (1989, p 6) identifies a skeptic as one who does not easily accept the claims of others. The skeptic identifies contradictions and fallacies present in the evidence or claims presented by others (Popkin 1979), and requires additional 15 investigation and evidence until he or she is personally satisfied (Bunge, 1991). Thus, a desire to make a determination for one’s self is another aspect of skepticism. These six characteristics constitute the essential attributes of an auditor who is professionally skeptical. They provide a solid foundation for determining what it means to be a skeptic. These characteristics as well as behaviors are portrayed in Figure 1. (Insert Figure 1 here) Behaviors of skeptics Based on a thorough study of background literature in philosophy, we identify four behaviors that are expected of skeptics: increased information search, increased contradiction detection, increased alternative generation, and expanded scrutiny of interpersonal information (Annas and Barnes 1985; Bunge 1991; Kurtz 1992; McGinn 1989; Popkin 1979). These four behaviors are also clearly present in the auditing standards. An overview of the relationship between these behaviors and the standards is presented in Table 2. Our discussion first examines what philosophers have said about the behaviors of skeptics and then ties those behaviors to the expectations for auditors described in the existing auditing standards. The early philosophers wrote about skepticism from a broad perspective; however, we believe that these behaviors apply equally to professional skepticism. Each of the behaviors is discussed below. (Insert Table 2 about here) Expanded Information Search Early Greek philosophers characterized skeptical behavior as zetetic, searching and examining (Kurtz 1992), and they claimed that skeptics were people who persisted in their investigations (Annas & Barnes, 1985, p 1). One way that skeptical men and women are guided in life is that they Atest their impressions by further examination@ (Kurtz, p 45). Similarly, 16 Chattopadhyaya (1991) indicates that a skeptical individual will engage in a search for information until that individual has obtained the amount and quality of information that he or she personally requires before forming a judgment. Bunge (1991, p 131) supports this position, stating A. . skepticism urges us to investigate. . .@ and McGinn (1989, p 6) indicates that a skeptic undertakes a critical examination of current claims. Kurtz (1992, p 4) concurs, indicating that skeptics A. . . always . . . demand reasons, evidence, justification or proof,@ and continues by adding that, ASkepticism is essential to the quest for knowledge; for it is in the seedbed of puzzlement that genuine inquiry takes place@ (p 22). Thus, one behavior that auditors with professional skepticism will exhibit is a more extensive information search than the search performed by less skeptical individuals. Considering the professional audit literature, we find the expanded information search behavior is consistent with the SAS 1 requirement that auditors obtain a sufficient level of evidence prior to forming an audit opinion. Similarly, SAS 82 recognized the relationship between risk and the expanded need for audit evidence and discusses some of the methods that the auditor can employ in the search for additional evidence. Increased Contradiction Detection Kurtz (1992, p 22) indicates that detection of contradictionsa is one of the primary behaviors of a skeptic, stating, "Skeptics are able to detect contradictions. . .they discover hypocrisies, double standards, and disparities between what people profess and what they actually do.@ He continues this discussion by indicating that skeptical inquiry requires logical a As used within this paper contradiction, means, Aa situation in which inherent factors, actions, or propositions are inconsistent or contrary to one another@ (Mish, 1994, p 251). 17 standards of coherence and consistency. Examination of information for coherence and consistency reveals contradictions and inconsistencies. Kurtz further explains: A hypothesis cannot be treated in isolation, but must be considered in its relationship to other beliefs, especially those supported by the evidence and even those that have not been confirmed. We seek to ascertain how well the belief relates to other theories of propositions that are maintained to be true. (p 124) McGinn (1989) indicates that a skeptic will uncover unproved assumptions lying behind acceptance of a belief framework. She suggests that this occurs because the skeptic is able to detect inconsistencies in factors, actions or behaviors within situations. During the conduct of an audit, an auditor is expected to develop specific expectations and to compare these expectations to actual audit findings to identify any differences (SAS 56). Identification of these differences or contradictions is necessary for an effective audit. Thus, both philosophy and professional standards indicate that detection of contradictions is a behavior of professional skepticism. In addition, contradiction detection may motivate the expanded information search discussed above. Increased Alternative Generation McGinn (1989) indicates that one of the behaviors of a skeptical individual is that he or she constructs alternative hypotheses regarding statements or claims. Kurtz concurs, stating Askeptics wish to examine all sides of a question; and for every argument in favor of a thesis, they usually can find one or more arguments opposed to it@ (p 22). Thus, skeptical individuals will construct explanations, hypotheses or scenarios as alternate interpretations for the information that they observe. In addition to the development of specific expectations discussed above, auditors are also required to understand and explain any differences (SAS 56). The ability to generate potential alternatives is a crucial step in understanding differences encountered during the audit. For 18 example, when an auditor is given evidence such as a client representation, the auditor exercising professional skepticism will identify and consider other plausible explanations. Increased Scrutiny of Source Reliability (KH: Work on this) Skeptics want to understand underlying assumptions behind claims and beliefs, and as Popkin (1979) indicates, you must understand people before you can fully understand the assumptions that they make. Skeptics’ tendency toward self-determination results in an expanded investigation of information provided by people. Only by understanding another person can a skeptic begin to understand the perceptions and assumptions made by that person, thus a skeptic is also interested in information about people. This behavior is motivated not only by a skeptic’s reluctance to accept the claims and beliefs of others, but also by skeptics' desire for interpersonal understanding. Skeptics are motivated to search for information specifically about people and closely examine information provided by other people. We believe that the multi-dimensional characteristics of skeptics combine to determine one's level of skepticism, which, in turn, drives one to behave in certain ways. We combine the characteristics of skepticism with the behaviors we believe to be exhibited by skeptics into the model of skepticism presented in Figure 1. IV. Implications The preceding model of professional skepticism provides a more comprehensive view of professional skepticism than previously existed in either the professional or research literatures. This broader framework leads to important implications for academic research and teaching, auditing standard setting, and audit firm policies and procedures. In this section, we discuss some of these potential implications. Implications for Academics 19 While the model expands our understanding of professional skepticism, further research into its implications will assist both practitioners and standard setters as they work to effectively incorporate professional skepticism into the audit practice. So, we begin with a discussion of the model’s implications for future academic research. An important first step in furthering our understanding of professional skepticism is identifying individuals who exhibit professional skepticism. Hurtt (2002) takes this initial step using the characteristics in this model to develop a scale that measures an individual’s level of professional skepticism, which she validates with both students and working auditors. The Hurtt Skepticism Scale will allow researchers to explore many issues related to professional skepticism. An important area for future research is refinement of the Hurtt Skepticism Scale. For example, standard setters and firm policymakers might find it useful to identify those aspects of professional skepticism that are more closely associated with traits of individual auditors and those that can be learned and/or enhanced by one’s surroundings. One potential research question regarding the skepticism scale is: Are measures of the characteristics additive or do they function multiplicatively where a zero in any one characteristic cancels out the value of the other five? Another important early research step is the overall validation of our skepticism model. Hurtt et al. (2002) conduct an experiment that uses the Hurtt Skepticism Scale to measure auditors’ level of professional skepticism, and find that auditors with higher levels of professional skepticism exhibit more of the skeptical behaviors than those with lower levels. Further research into the validity of our model is needed. For example, it will be useful to know whether there are links between certain individual characteristics in the model and particular skeptical behaviors, since understanding of such links might be important for the integration of 20 professional skepticism into practice. Other potential questions include: Are all of the behaviors identified present in individuals with professional skepticism? Are there ranges of behaviors? A better understanding of professional skepticism will also be useful in evaluating training and experiential mechanisms. Research needs to be conducted to identify teaching and training methods that instill an understanding and an ability to exhibit an appropriate level of professional skepticism. If professional skepticism can be taught, what is the best way to teach skepticism? It appears from the characteristics and behaviors in our model that professional skepticism will be strengthened by experiences and not by memorizing a model. This leads to other education oriented research questions. Can educators develop exercises where students see what is and what is not a skeptical response? Can professional skepticism be learned through case studies where students learn to go through a skeptical reasoning process? Would understanding the logic of evidence cause people to behave more skeptically? Can educators develop projects that will assist in teaching professional skepticism, or is professional skepticism learned only experientially? Johnson et al. (1991) found that the single best predictor of identifying fraud was an individual’s experience where fraud was discovered previously. Is this increase in fraud detection due to learned professional skepticism? Clearly there are significant research opportunities in the educational aspects of professional skepticism. Work needs to be done to determine the appropriate pedagogy to foster the student’s understanding and awareness of professional skepticism. Once research has provided us with insight into training and education, it will be important to incorporate professional skepticism into auditing classes and other related classes. Implications for Regulators and Firm Policy Makers 21 A better understanding of professional skepticism, including both the characteristics and the behaviors associated with those characteristics should also prove beneficial to regulators and firm policy makers. Such an understanding might allow standard setters to more clearly define professional skepticism and to provide better guidance as to when and where skepticism is appropriate. Aside from the finding of Behn et al. (1997), auditor skepticism is usually perceived to be a positive factor that is related to better quality audits. The standards currently refer to “an appropriate level of professional skepticism.” At this time, we have no way of measuring or training for such “an appropriate level.” We might find that professional skepticism occurs along a continuum and that an auditor can be either too high or too low. We see certain broad questions as potentially beneficial to regulators and firm policymakers. For example, is it possible (as suggested by marketing research) to be too skeptical? What are motivational factors that influence skepticism? Do skeptics respond to time-pressure in the same manner that non-skeptics do? Are more skeptical auditors more or less influenced by firm culture or client pressure? What is the relationship between level of education and skepticism? Are more educated individuals more or less skeptical, or do specific types of education influence skepticism level? Shaub and Lawrence (1999) assert that staff auditors demonstrate higher levels of skepticism in thoughts and behaviors than do seniors, managers and partners. Is this caused by peer influence within the firm, by experience or by some other combination of factors? Implications for Audit Firms 22 Ultimately, the intent of developing our professional skepticism model is to provide guidance for the actual conduct of audits and to make that process more efficient and effective. We see clear implications of our model for audit practice in four areas: performance evaluation, design of workpapers, supervision and training, and audit planning. Performance evaluation. There is extensive evidence that employees respond to evaluations and incentives, yet we were unable to identify any firms where personnel are explicitly evaluated on their professional skepticism. The lack of evaluation on professional skepticism might be due to the lack of clear understanding about what characteristics and behaviors demonstrate professional skepticism. Our model of professional skepticism provides a basis for developing an assessment process for evaluating the professional skepticism demonstrated by auditors on specific client engagements. On an evaluation form, a section where audit professionals must identify their own goals and evaluate their own behavior as well as receive feedback from their supervisors regarding professional skepticism will raise the awareness of it as a desirable characteristic for firm personnel. Explicit incorporation of professional skepticism into performance evaluation should create a continuing discussion on the behaviors one should expect from an auditor who displays professional skepticism. Workpaper design and the review process. Evidence accumulation and documentation is currently designed with significant weight given to potential legal liability. This may lead to preparers limiting their questions, documentation of answers and resolution of contradictions. Workpapers prepared in this way do not encourage the exercise of professional skepticism. From our model we would contend that professional skepticism encourages questions, accepts a certain amount of uncertainty and unresolved issues, and promotes the identification of contradictions. The design of both audit programs and workpapers should emphasize the need 23 for auditor to ask questions – and to perhaps leave questions or multiple possible answers in the workpapers so that they might be available for review by more experienced auditors. In its most extreme form our argument leads to the conclusion that concern for auditors’ legal liability and exercise of professional skepticism are at odds. Accounting firms, the SEC, and auditing academics need to discuss and consider new ways to encourage or enforce professional skepticism within the design of audit workpapers and the review process. There is research evidence suggesting that the review process functions as a type of professional skepticism stage during the audit process. Libby and Trotman (1993) find that reviewers tend to remember counter-arguments for views expressed by audit staff in workpapers, and that reviewers generate alternative explanations for information contained in the workpapers. However, unless workpapers are structured so that all information is present (including unanswered questions or unresolved contradictions that the preparer identified) the effectiveness of the review process is diminished. Information that never makes it into workpapers is not available for more experienced personnel to evaluate and review. Review steps, such as a second partner review, demonstrate firms’ efforts to ensure that more professional skepticism is present in the audit, but more emphasis is needed on the importance of initially documenting issues, contradictions, unusual interpersonal information and auditor generated alternative explanations in the workpapers. Thorough documentation of issues that arose during the audit ensures that all the issues that the workpaper preparer identified benefit from the knowledge and expertise of the reviewer. Professional Training Auditing firms currently include discussions of professional skepticism in their training courses and firm manuals. Yet, prior research has demonstrated that when reminded about the 24 importance of professional skepticism, auditors behave differently than when they are not reminded to do so. The issue becomes, how do the firms develop professional skepticism among their professionals without constant reminders to “exercise professional skepticism.” In firm training, in addition to general discussions about professional skepticism and the importance of maintaining an attitude of professional skepticism throughout the audit, they should consider exercises with cases where the characteristics and behaviors associated with professional skepticism can be demonstrated. Perhaps one answer is to develop training modules that are specifically designed to demonstrate how professional skepticism differs (or looks different) when exercised by individuals at various levels within the firms Staff and senior accountants need to understand that they are often the first (and perhaps only) person with the opportunity to document unusual transactions, treatments or conditions that more experienced auditors need to evaluate. A staff member’s questions might be due to the staff member’s limited background and understanding about the client or the client’s business, yet the firms should encourage these “naïve” questions and demonstrate how questions can reduce skepticism. These types of questions are specific (e.g., “Why did inventory levels change?”; “Why have personnel costs increased/decreased?”; “Who could benefit from this error?”; “What are the incentives in this situation?”). Firms need to teach staff personnel how to formulate good questions, how to independently generate potential answers to questions, and how to obtain preliminary evidence to support answers beyond questioning the client. Audit Planning Audit planning begins the process of accumulating evidence to support the type of audit report issued. During the planning stage, decisions are made about the type of audit steps that will be undertaken, and the personnel who will be assigned to the engagement. Our model of 25 professional skepticism describes characteristics and behaviors that should be present in skeptical auditors. Perhaps audits need to have an explicit evaluation of the professional skepticism of the individuals assigned to each, and those who have more of the professional skepticism characteristics and behaviors should be assigned to riskier engagements. The POB has called for inclusion of a specific audit stage that considers fraud risk. Similarly, perhaps there should also be a specific stage where the audit team meets and discusses areas where members are still not “comfortable” with the amount and type of evidence acquired or where individuals believe that alternative explanations are at least as reasonable as management’s explanations or unresolved contradictions exist. Although professional skepticism is required throughout the audit, firms might consider the need for an explicit skepticism stage in each audit. During this stage, focus would be on a review of questions and alternative explanations as well as on an integrated look at all test work. This has traditionally been performed informally by the manager and the partner, but we suggest a stage where a more formal identification and evaluation of contradictions, questions and explanations be explicitly addressed. V. Conclusion For decades the auditing profession has stressed the importance of professional skepticism. Following an extensive review of the professional audit and philosophy literatures, we propose a model where six characteristics found to be associated with professional skepticism are linked with four skeptical behaviors. Our review of auditing’s professional literature finds a number of characteristics have been prescribed for auditors to adopt when performing their duties with professional skepticism. However, there is no single place in that literature where all the characteristics we identified are mentioned. Thus, this model articulates and expands upon 26 the set of characteristics of professional skepticism found in the current auditing standards, providing a comprehensive set of characteristics that can be considered to define professional skepticism. In addition, the four behaviors identified in our model may serve as a standard against which the auditing profession can measure whether an auditor is behaving with professional skepticism. Accounting academics have been encouraged to conduct research into professional skepticism. Yet, there has been only limited research specifically directed at understanding this important subject. We believe that research has been hampered by the lack of a clear understanding of what skepticism is, and what behaviors a skeptical person will demonstrate. Our model, based on a theoretical review of skepticism, provides a clearer, more comprehensive foundation for research into the dimensions of professional skepticism and skeptical behaviors. Ultimately, this model will require thorough testing and validation. However, we believe that the comprehensive nature of our model constitutes a significant step toward a deeper and more complete understanding of what professional skepticism means, and its implications for the practice of auditing. 27 Table 1 – Professional Skepticism in Accounting Research Author How Professional Skepticism is defined McMillan & White, 1993 A conservatism bias in audit judgments, referred to as a “hypothesis frame” p. 445 Characteristics of Professional Skepticism Behaviors of Professional Skepticism Skeptical auditors will focus more on error-related evidence (I) Asare & McDaniel, 1996 Skepticism will dictate the extent of reviewer work required in the orientation phase 142 Familiarity with the preparer reduces the reviewer professional skepticism in the orientation phase 143 “Challenge client explanations” 128 Peecher, 1996 Behn et al. 1997 Brown et al, 1999 Shaub, 1999 Shaub & Lawrence, 1999 …a skeptic is “one who instinctively or habitually doubts, questions or disagrees with assertions or generally accepted conclusions” p. 155 “… a choice to fulfill the professional auditor’s duty to prevent or reduce the Suspicion (I) Independence (I) Scale or Measure Used Finding The auditor’s use of an error based explanation for client results as opposed to environmental explanation. Both auditors’ belief revision and the type of evidence searched were significantly related to the auditor’s skepticism (hypothesis frame). The reviewer’s lack of familiarity with the preparer can engender additional skepticism. 155 1 Not measured – used in an experimental manipulation of partner’s preferences Not measured – used in a question “The audit team member maintained a skeptical attitude throughout the engagement.” Not measured – used in an experimental manipulation similar to Peecher 1999 Taking action as a direct response to suspicion (D) Subjective evaluation of client’s trustworthiness (D) Kee and Knox (1970) model of trust and suspicion. Wrightsman (1974) Philosophies of Human Nature instrument (specifically two subscales – Trustworthiness and Independence) Disagree with client assertions or generally accepted conclusions (D) Perform additional test work Developrofessional skepticism a model of the antecedents of professional skepticism where ethical dispositional factors; situational factors and 28 4 3 Auditor skepticism is negatively correlated with client satisfaction. Reminders about professional skepticism increase auditors’ information desire and could decrease audit efficiency. Neither trustworthiness nor independence were significant 2 3 4 Client (situational) factors were significant in predicting the level of professional skepticism in 7 of 20 scenarios. Higher concern with 4 Author How Professional Skepticism is defined Characteristics of Professional Skepticism harmful consequences of another person’s behavior. “ p. 126 Anderson and Maletta, 1999 Bierstaker et al., 1999 Carcello & Neal, 1999 Chen and Leitch, 1999 Behaviors of Professional Skepticism experience lead to an auditor’s level of professional skepticism or confront the client (D) Expanded cognitive effort Manipulate risk with the expectation that it will modify the level of professional skepticism and hence the cognitive effort expended. Not measured, used in discussion only Slow to make judgments Glover et Finding professional ethics was significant in 3 scenarios. Experience was positively significant in 3 scenarios and negatively significant in 3 scenarios. In low risk settings, primacy effects were found, but in high risk settings no primacy effect was found. 1 1 Asserts that auditors with a long tenure on a client may have impaired professional skepticism. In analytical review, an account is assumed to be in material error and audit effort is reduced only if it is shown not to be in material error. Gramling, 1999 Haynes, 1999 Scale or Measure Used Evaluate evidence objectively Auditors with a heightened Tenure on client serves as a proxy for level of professional skepticism. 1 1 Audit quality is equated with professional skepticism. Professional skepticism is not measured, it is used in an experimental manipulation similar to Peecher where a partner’s concern for professional skepticism is one of the treatment conditions (I) Skepticism is used as a motivation for predicting that auditors will have smaller belief revisions than non-auditors in a cascaded inference experiment. Professional skepticism will result in 29 Not significant in a model of financially distressed firm’s going concern report and audit committee composition. Term used in discussion only. In the condition where the partner emphasized the need for professional skepticism, there is a significant information order effect in determining the budgeted hours of reliance on internal audit. When evaluating evidence provided by management, auditors are more sensitive to source uncertainty than evidence uncertainty. In general, management provided information has less impact on auditors than nonauditors. When there were explicit incentives 3 1 1 Author How Professional Skepticism is defined Characteristics of Professional Skepticism al., 2000 Kadous, 2000 “Professional skepticism refers to the importance of independence from the client and the client’s demands, and duty to the public over duty to the client.” p 335 Objectivity Behaviors of Professional Skepticism sense of professional skepticism will be more inclined to revise preliminary audit plans (D) Complete independence; not accommodating client’s wishes in designing tests; objective and unaffected by client’s wishes; does not allow latitude in reporting; puts the public’s interests before the client in designing audits Scale or Measure Used revision in the audit plan when a client offers a non-error explanation for fluctuations in the face of explicit incentives to misstate. (D) A four item “standard of care” scale for professional skepticism was developed where subjects, in the role of jurors, evaluated the audit firm on the firm’s level of professional skepticism using a 10 point Likert type scale. (D) Apostolou, et al., 2001 Beaulieu, 2001 Henninger, 2001 Equates professional skepticism with objectivity. (p 115) The ratio of a particular client’s sales to the sales of all client firms audited by a given auditor – a measure of client importance. Objectivity Shelton et al., 2001 Swanger & Chewning, 2001 30 Finding for management to misstate financial results and minimal corroborating evidence, only 56% of auditors increased the audit plan. In situations where the consequences of the audit failure were more severe, evaluations of auditors did not depend on the audit quality. In situations with moderate consequences, higher quality audits resulted in more favorable evaluations. Indicates that the primary purpose of SAS 82 was to heighten auditor skepticism Recommends future research combining firms’ policy on professional skepticism of client with measures of individual auditor’s ability to make trade-offs between perceived client integrity and evidence collection. 97 CLIENT_IMPORTANCE (proxy for auditor skepticism) is not significantly associated with the probability the auditor is sued. Four of five Big Five firms and both second tier firms recommend that their staff “adjust professional skepticism” in response to increased risk factors Discusses professional skepticism in reference to the perception of financial analysts regarding auditors being less skeptical of outsourced internal audit functions. 2 1 1 1 1 1 Author How Professional Skepticism is defined Characteristics of Professional Skepticism Behaviors of Professional Skepticism Turner, 2001 Mueller & Anderson, 2002 Consider more items from a list of feasible explanations, and increase in effort 159 D indicates dependent variable I indicates independent variable 31 Scale or Measure Used Finding Manipulation similar to Peecher. Memo stressing the reviewer’s concern about professional skepticism (I) In most instances, auditors examined more items in the professional skepticism or unknown reviewer preference scenario. 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