Designing Winning KPI’s using Balanced Scorecard
Designing Winning KPI’s using Balanced Scorecard
Objective :
A survey of over 200 companies in the Times 1000 revealed that while
most companies had formulated their strategies, only 33% reported
achieving ‘strategic success’. One major reason is due to poor quality of
the ‘measurement metrics’ which makes managers fail to achieve the
strategic goal.
The Balanced Scorecard (BSC) is a management system which provides
managers and project leaders with the instrumentation they need to
navigate to future competitive success. It is widely adopted by business
and industry, government and non-profit organization for aligning strategy
to operational activities and goals.
This half-day training will help managers or project leaders to understand
various aspects of the Balanced Scorecard and its linkage to Strategy which
enhance them to execute the strategy properly.
Format
:
Key
:
Topics
Instructor :
50% lecture, 50% sharing and case discussion

Why people fail to meet strategic goal?

Benefits of Balanced Scorecard

Conceptual Model of Balanced Scorecard

Strategy Map & Balanced Scorecard

The four perspectives of Balanced Scorecard

Design the winning KPIs

Leading versus lagging performance indicators

Sample Balanced Scorecard in non-profit organisation

Build your Balanced Scorecard & Strategy map
Stephen Lam
Stephen has over 28 years working experience in Regional Business
Management, Consulting, Program and Project Management.
As a company trainer, Stephen is being certified in the areas of
strategic planning, personal effectiveness, quality improvement and
Copyright © 2013 Knowledge Century Limited
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Designing Winning KPI’s using Balanced Scorecard
problem solving. Over the years, he has delivered numerous
workshops & change projects in Asia Pacific region for management
development. For the past few years, he has delivered management
training for big local corporations, HKU SPACE and HKIE. He is also a
certified coach and master practitioner of NLP (ABNLP).
Stephen was the Region Business Director of a leading Corporate IT
Company, where he was responsible for the P&L of over billion $
business. He has accumulated a wealth of practical experience from
various key positions including Service Management, Operation,
Business Planning and Regional Strategy Development.
Being a Chartered Electronic Engineer (CEng, IET) and a Quality
Champion, he has successfully transformed himself into a business
leader. With his insight, he has coached and developed many
potential staff into managers, and has led many organizations in
developing a Quality culture.
Stephen is actively serving the communities in Hong Kong. He is
currently serving some local Social Enterprises and NGOs as a
volunteer to support juvenile delinquents. He is also serving as SEES
(Social Enterprise) mentor to provide coaching to local SMEs.
Certified PMP can earn 4 PDU towards their PMP credentials.
Copyright © 2013 Knowledge Century Limited
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Designing Winning KPI’s using Balanced Scorecard
SEMINAR REGISTRATION FORM
Designing Winning KPI's using Balanced Scorecard
Date:
9:00am – 1:00pm, 5 Oct 2013 (Sat) (4 PDU)
Venue:
SCOPE, 8/F, United Centre, Admiralty, Hong Kong
Speaker:
Mr. Stephen Lam
Fee:
HK$480 (Early bird rate HK$430 – Register before 21 Sep)
(All fields are mandatory)
Name:
(Name will be printed on the PDU Certificate)
Company:
Job Position:
Contact Tel:
Email:
Fee:
HK$480 (Early bird rate HK$430 – Register before 21Sep)
Contact Ms. Peggy Ip at 22875190 or peggy@knowledgecentury.com for inquiry or
registration.
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