Taboo trade-offs - Faculty Directory | Berkeley-Haas

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Constitutive Prerequisites for Social Life
Alan Page Fiske
University of California, Los Angeles
Philip E. Tetlock
The Ohio State University
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To be eligible for participation in any relationship, group, or institution, people must show
that they abide by the constitutive rules for its fundamental forms of interaction. If a basketball team
attempts to bring seven players into action on the floor--or defend their basket with knives--no one
will play with them; they will be ineligible for league play. If someone invites you to dinner at their
home and then seriously tries to make you pay for the meal, you are unlikely to continue to be
friends. If a politician proposed setting up a state bureaucracy to determine who shall be required to
marry whom, she would not be re-elected. People very rarely do such things, but if they do, you
assume that they are joking, or insane, or from another very different culture. Actions like these
terminate relationships because we cannot sustain relationships with people unless they adhere to the
cultural rules for constituting those relationships.
How long would a Marine volunteer last in boot camp, or a novice in a monastery, if he tried to
organize a vote about when to get up in the morning? How long would a university retain an assistant
professor who assumed she could freely enter anyone’s office and use their data, computers, and files?
Conversely, how long would an American marriage last in which one spouse excluded the other from using
her personal rooms, food, furniture, and linens? Among the rural Moose of Burkina Faso, land is not a
commodity that can be bought, sold, or rented. If a person proposed to purchase land that another person was
farming, the offer would be regarded as grotesque and the person making the offer would be regarded with
suspicion and opprobrium. Similarly, a farmer’s attempt to pay someone by the day for labor would virtually
disqualify the farmer from further participation in normal social interchange. (The harvest from the fields
could, however, appropriately be sold in the market.)
Behavior of this kind shows a lack of commitment to the fundamental nature of these relationships: a
person who acts like this shows that they do not know or care what this kind of relationship is. We regard
such a person as lacking basic moral and social sensibilities, and we do not want to have anything to do with
them: how could you relate to such a person? We regard such actions and their perpetrators as bizarre,
disgusting, horrifying, or evil.
As these examples suggest, many violations of the constitutive rules of any culture consist of misuse of
relational principles that would be perfectly valid in another context. In these examples, people are taking
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turns, voting, presenting a bill for payment, using cost benefit analysis, mobilizing manpower to win a
competition, defending themselves against an opponent, sharing resources, or excluding others from their
private property. These are ordinary actions, but entirely inappropriate to the relational context in which they
are performed. What this shows is that sociality is organized with implicit reference to domains; different
modes of interaction are required in different domains. To function in any given culture, people have to
recognize the way domains are socially defined, and organize their action with reference to the structures that
are culturally appropriate in each respective domain. Violation of these domain distinctions is violation of the
constitutive rules that define what is going on at any given time and place. Such violations evoke strong
aversive responses because they disrupt the cultural presuppositions of predictably coherent, meaningfully
coordinated interaction.
From this theory of sociality we can deduce several hypotheses:
1. A person who attempts to use an inappropriate relational model is thenceforth suspect and
considered morally dangerous, in general: they cannot be counted on to do what is required in any
relationship, and we tend to ostracize them.
2. Cultures differ in their delineation of domains and in their paradigms for implementing
relational models in these respective domains. People more or less understand that these differences
exist, and sometimes this mitigates the above attributions and evaluations. However, these differences
commonly produce misunderstandings and friction, usually resulting in negative emotions and
evaluations about people from contrasting cultures.
3. People learn these cultural paradigms for assigning models to domains primarily by observation
and imitation, with little or no explanation. Consequently, people will generally not be hard pressed to
articulate why a model is appropriate or inappropriate in any given domain. To the extent that they can give
reasons, they will offer analogies: they will explain that this case is similar to some standard prototype domain
in which people use this relational model.
4. However, as cultures change, ambiguities arise, resulting in articulate debate; there may be strong
ideological controversy about which models are appropriate in novel or refigured domains.
In this chapter, we focus primarily on violations of cultural paradigms for material transactions,
touching also on violations of paradigms for making collective decisions. However, we think that similar
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processes may operate with respect to such domains as the organization of work, distributive justice, the
organization of conflict and aggression, the manner in which groups are formed, the interpretation of
misfortune, and the social meaning of things. For example, in many traditional cultures, people attribute
many or most misfortunes to the anger of ancestors or the jealous witchcraft or sorcery of peers. An
American in the U.S. who took action based on such an interpretation would be ridiculed, shunned, or
regarded as a menace. Conversely, faced with the death of a child, suppose a villager in traditional Africa
attempted to sue a traditional herbalist for malpractice; the villager would be sanctioned, censured, and reviled.
Trade-Offs
From a micro-economic perspective, all values can ultimately be reduced to a single utility metric. We
live in a world of scarce resources. Rational decision makers appreciate that they must make painful trade-offs,
even if it requires attaching monetary values to things that we prefer to think of as priceless, such as children,
body organs, endangered species, and basic rights and responsibilities of democratic citizenship. In this spirit,
many behavioral theories of decision making assume that there are compensatory relationships among values,
and that trade-offs among values can be captured through mathematical formalisms such as indifference curves
and trade-off functions (Keeney & Raiffa, 1976).
However, converging observations from political philosophy, social psychology, and cultural
anthropology suggest that people are extremely resistant to certain trade-offs. This resistance is rooted, in part,
in the familiar problem of cognitive incommensurability. People reject certain trade-offs because the requisite
mental operations (inter-dimensional comparisons) are just too difficult. It is hard to judge how much of
value x one should sacrifice to achieve a given increment in value y if one has neither personal experience nor
cultural standards to draw upon in making such judgments. But the resistance also runs deeper: there are moral
limits to fungibility. People reject certain comparisons because they feel that considering the relevant
trade-offs would undercut their self-images and social identities as moral beings. Here it is useful to invoke the
less familiar concept of constitutive incommensurability--a notion that plays an important role in both modern
moral philosophy (Raz, 1982) and in classic sociological theory (Durkheim, 1976). Two values are
constitutively incommensurable whenever people believe that entering one value into a trade-off calculus with
the other subverts or undermines that value. This means that our relationships with each other preclude certain
comparisons among values. To transgress this normative boundary, to attach a monetary value to one's
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friendships or one's children or one's loyalty to one's country, is to disqualify oneself from certain social
roles. People feel that making such an evaluation demonstrates that one is not a true friend, or parent, or
citizen. In brief, to compare is to destroy. Raising even the possibility of certain trade-offs weakens, corrupts,
and degrades one’s moral standing.
This chapter, which is a condensation, revision, and update of Fiske and Tetlock, 1997, develops an
explanatory framework for taboo trade-offs. By a taboo trade-off, we mean any explicit mental comparison
or social transaction that violates deeply-held normative intuitions about the integrity, even sanctity, of certain
relationships and of the moral-political values that derive from those relationships. We draw on two
traditions--Fiske's relational theory and Tetlock's value pluralism model--to answer three categories of
questions:
1. When do people treat trade-offs as taboo? Relational theory identifies four elementary forms for
organizing, interpreting, coordinating, and evaluating social life. We suggest that people view trade-offs as
impermissible and respond with varying degrees of indignation whenever the trade-offs require
assessing the value of something governed by the socially meaningful relations and operations of one
relational model in the terms of a disparate relational model. Trade-offs between distinct relational
modes are more than simply bizarre, illegitimate, and reprehensible: they destabilize the social order.
In each culture there is a myriad of distinctive prototypes and precedents that determine which mode
of relationship governs which entities. Hence a trade-off between two entities that both belong to the
same relational domain in one culture may be commonplace and unremarkable; in another culture
where the same two entities properly belong to two disparate relational domains, such a trade-off may
be taboo.
2. How do observers respond to violations of taboo trade-offs? Violations of taboo
trade-offs are not just cognitively confusing; they trigger negative cognitive, emotional, and behavioral
reactions. The intensity of the outrage response is related to the "distance" and "direction" between
the elementary relational models whose boundaries have been transgressed, as well as to the direction of
the trade-off. For example, people usually react most negatively to the application of Market Pricing
procedures to relationships governed by Communal norms; people are less disturbed by applications of Communal norms to relations that they assume should be governed by prices (such an act may even seem ‘nice’).
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3. Decision makers are nevertheless required by resource scarcity and their social roles to make
trade-offs that cross relational boundaries. How do decision makers avoid social censure? Here we draw on the
value pluralism model to identify psychological and institutional tactics that policy makers adopt in order to
deflect blame. These tactics include compartmentalizing social life by invoking distinctions among spheres
of justice (e.g., family versus work), obfuscating the trade-offs, and adopting decision-avoidance tactics such
as buckpassing and procrastination.
I. Relational Theory
Relational theory posits four elementary models that generate and give motivational and normative
force to social relationships (Fiske 1991, 1992; for a further overview of relational models theory, a complete
current bibliography, and links to researchers working in this area, go to theory.org; or follow the link
from
sscnet.ucla.edu/fiske ). Within the cultural domains in which each of the four
respective models operate, people can usually make trade-offs without great difficulty; between
the domains of disparate models, comparisons are problematic and ambiguous. Let us begin by
characterizing the four fundamental models.
Communal Sharing divides the world into distinct equivalence classes, permitting differentiation or contrast, but no numerical comparison. For example, everyone in a community may share
in certain benefits (national defense, police protection) or resources (national parks, clean air) without
differentiation, while non-citizens may be excluded entirely.
Authority Ranking constructs an ordinal ranking among persons or social goods, thus
permitting lexical decision rules. For example, veterans or minorities may be given priority in access
to government jobs, or United States federal law may have precedence over state and local laws.
Equality Matching is a relational structure that defines socially meaningful intervals that can
be added or subtracted to make valid choices. For example, the U.S. can decide to bomb a Libyan
army barracks in tit-for-tat retaliation for their sponsorship of the bombing of a U.S. Marine barracks
in Lebanon: 1 – 1 = 0, which “evens the score.”
Market Pricing is a social structure that makes ratios meaningful, so that it is possible to make
decisions that combine quantities and values of diverse entities. Thus we can draw up a federal
budget that explicitly weighs competing priorities against each other or select an investment portfolio
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designed to maximize risk-adjusted return. In these types of decisions, the criterion is some kind
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of ratio: e.g., price/earnings comparisons.
Relational theory thus describes the basic structures and operations that are socially meaningful. It distinguishes four principal schemas for organizing, coordinating, evaluating, and
contesting all aspects of relationships, including group decision-making, ideology, and moral
judgments. Relational theory posits that these four models are discrete structures: there are no
intermediate forms. People think abut their social lives in terms of these four models (for a review,
see Fiske & Haslam, 1996). As social values, they are fundamental, and also incommensurable, in the
sense that there is no general, higher level schema that mediates among them.
Relational theory also posits that these four models are open, abstract, or indeterminate: they
cannot be used to guide behavior or evaluation without the use of implementation rules that specify
when they apply, to what and to whom, and how. Cultures provide most of the broad implementation
rules, but these implementation rules change, and they are often ambiguous at the margins or in novel
circumstances. Within a culture, there may be vigorous debate about some aspects of some
implementation rules, while others seem unchallengeably natural. For example, in the United States
most people take for granted the Communal Sharing precept that we have some obligation to be
compassionate to our fellow beings and preserve them from harm, but there is agonizing debate over
whether an owl or a two month-old fetus should count as a fellow being.
Implementation paradigms, prototypes, and rules specify when and where to apply each
model, with respect to what aspects of which entities. For example, any of the models can be used to
organize a group decision: according to the collective consensus of the whole body (Communal
Sharing); according to the will of the leaders and the powers that they delegate (Authority Ranking);
according to a fair election based on one-person, one-vote suffrage (Equality Matching); or according
to cost-benefit analyses and the resultant equilibrium between supply and demand (Market Pricing).
Furthermore, the use of the models may be nested or recursive. For example, each model can be used
ideologically to justify the selection of any of the four models as a mechanism for making social
decisions. But in the final analysis, there is nothing in each model that tells us when, where, and how
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it should be applied.
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This brings us to the question of grounds for implementation rules. The four relational models
respectively define four ultimate grounds for value and moral judgment. But they do not provide
foundations for making judgments about their own implementations. The moral precept of Authority
Ranking is, "Do as you are commanded by your superiors," or, "Respect and defer to your betters."
But Authority Ranking is neutral with respect to criteria for determining rank. Authority Ranking
does not answer the question of whether obedience, deference, and respect should be accorded to
people as a function of age and gender and race, as a function of achievement or office, or on any
other basis.
Most dyadic interactions and groups are built out of a combination of the four basic models,
implemented in diverse ways in each social dimension. All societies and institutions, and most
complex and extended interactions, are comprised of relational components drawn from more than
one model (often all four models).
However, there is no meta-relational schema that encompasses the four elementary models
(see Fiske, 1990, 1991). Various contingencies link specific implementations of the four models.
Innumerable schemas, roles, and institutions consist of coordinated combinations of the models. But
there is no comprehensive, overarching meta-model that governs the conflicts among models. They
do not form a logically integrated, coherently regulated social system.
This means that there is no simple, determinate, conclusive resolution of choices among the
four respective models. When they conflict, when it is necessary to compare and weigh
alternatives, there is no ultimate criterion for making the necessary trade-offs.
A. How People Select the Relational Model to Use
A culture is a more or less shared system of models and meanings. People within a culture
tend to have an implicit operating consensus about where and how to implement each of the
relational models. This is what makes coherent social relations possible. But complete consensus is
an ideal case; consensus is never complete, because the implementation rules are not explicit, because
they are always more or less in flux, and because there is always ambiguity about how to apply the
rules to concrete cases. Consequently, it is common for there to be conflict or confusion about how to
apply a model or about which model to apply. This section considers three principles concerning how
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people deal with problematic implementations and the trade-offs that become apparent when
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people have to reflect on how to implement their relational models.
A(i). Political Ideologies
Hypothesis 1: Political ideologies can be modeled as preferences for particular relational
models and/or preferences for particular implementation rules concerning how, when, and with
regard to whom each of the models should apply in salient problematic domains. Ideologies
may also specify precepts about how to combine the models.
Cultures contain congeries of prototypes and precedents that guide people in constituting their
on-going social interactions. Considerable implicit consensus is necessary for meaningful,
predictable, coordinated social relations. But the consensus tends to be shifting, and cannot be fully
determinate. Most implementations seem completely natural, but contentious issues sometimes arise.
When people disagree on the collective implementation of relational models, the issues tend to be
formulated in terms of linked sets of implementations espoused by competing political movements or
parties. These linked sets of implementations are ideologies. Political debate tends to be framed in
terms of these ideologically formulated alternatives, ignoring other logically possible trade-offs.
Ideologies represent frameworks for resolving implementation debates with reference to ontologies
and norms. Thus ideologies both highlight problematic trade-offs and specify solutions for trade-offs
(albeit scripted ones).
To a first approximation, political ideologies represent predilections for particular models.
Thus, fascism and feudalism would be roughly characterized as predilections to apply Authority
Ranking very broadly (in different ways). Green Party adherents apply Communal Sharing beyond
the range of old-fashioned socialism, encompassing many non-human beings. Applying Market
Pricing to a broad array of domains represents a kind of libertarianism, while the use of Equality
Matching as a generic political model produces a certain flavor of populist liberalism.
A more sophisticated analysis of ideologies takes into account predilections for implementing
each model in certain domains. Thus Marxism in its original form described Communal Sharing as
the inevitable culmination of history and as the ideal fulfillment of human potential. (In practice,
though, communist political systems were rather extreme forms of Authority Ranking.) The Marxist
implementation of Communal Sharing applied it to the relations among workers resulting from their
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shared relation to the means of production, and hence their common plight and common interests. Communal Sharing looks quite different when the emphasis is placed on the shared
responsibilities of all humans for the habitat that we share with future generations, and with other
species. Applied in one way, the slogan of Communal Sharing is "Workers of the world, unite!"
Applied in another way, the maxim is, "Love your mother [Earth]."
Still more subtle analyses take into account the distinctions among ideologies with
respect to the manner in which they implement each model. Thus within the scope of Equality
Matching, there is ample room for debating what constitutes equality: affirmative action to rectify
previous deprivation, or equal opportunity henceforth?
Ideologies can mix models, but it is interesting to observe that most ideologies emphasize a
single model. As a result, ideological activists may be more monistic than ordinary citizens--who
rarely subscribe to a unitary point of view and display little cross-issue consistency in their policy
preferences. It would be misleading, however, to imply that all political ideologies are equally
monistic. Advocates of moderate left and centrist causes are more likely than extreme leftists or
extreme conservatives to engage in explicit integratively complex weighing of values linked to
different relational models and explicit integrative efforts are significantly more common in policy
makers than in the opposition currently out of office (Tetlock, 1981, 1984).
A(ii). Precedent and Prototypes
Hypothesis 2: When people face novel situations that raise the possibility of alternative
implementation rules, debate will revolve around analogies to more familiar situations that
people use as prototype implementations of the competing relational models.
The cultural implementation "rules" are usually not propositional statements; they are more
like traditions in which each implementation is a prototype (or occasionally a counterpoint or even a
negative contrast) for further implementations. These paradigms, prototypes, or rule leave
considerable ambiguity about which model(s) apply to concrete current cases, and how to apply
them.
Cognitive and normative pressures to generate integrative meta-relational thoughts should be
most intense when a problem primes two or more contradictory precedents that suggest the
appropriateness of fundamentally different relational schemas. For instance, a political leader who
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values the traditional Authority Ranking prerogatives of national sovereignty and also values
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the efficiency of free trade (Market Pricing) may experience acute dissonance when confronted by
trade pacts such as NAFTA and GATT that enhance the latter value at some cost to the former. Or a
politician who believes that there is a shared humanitarian responsibility to alleviate intense suffering
(CS) but respects the need to preserve traditional prerogatives of national sovereignty (AR) may be
deeply divided over the wisdom of intervening in the internal affairs of nations where there are
human rights abuses, murder, or starvation (cf. Tetlock's [1986] value pluralism model).
A(iii). Decision-Making Schema and Accountability
Hypothesis 3a: Each of the four relational models can be used as a schema for making group
decisions. Although it is possible to use any model to make a decision to implement any other model,
decision makers will tend to implement the model that corresponds to the relational structure
in which they make the decision. Thus a monarch will tend to decree Authority Ranking policies, a
legislature will tend to ratify Equality Matching policies, and a Quaker meeting will tend to adopt
Communal Sharing policies. A cost-benefit analysis of alternatives or a decision based on the supply
and demand of the market will tend to result in selection of the Market Pricing alternative.
Hypothesis 3b: Decision makers may be accountable under social and ideological systems
based on any of the models. Although it is possible to use any model to legitimize the use of any
other model, decision makers will tend to make a substantive choice favoring the model that
corresponds to the model under which they are accountable. Hence the expectation of justifying a
decision in terms of Market Pricing values will favor implementation of a Market Pricing choice. So,
for example, a corporate board with active stockholders will be more likely to buy components on the
open market, while the owner of a privately-held, single-owner company will be more likely to opt
for the hierarchical mode of making components within the company. A religious order whose members regard themselves as accountable to an authoritarian God is more likely to establish a
hierarchical church structure than a religious order with a theology focused on brotherhood and
sisterhood. In short, the prevailing relational model will constrain the range of acceptable
justifications which, in turn, will constrain the range of positions that decision-makers regard as
politically viable. In a sense, this hypothesis is a variant of the acceptability heuristic (see Tetlock,
1992).
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B. Thinkable and Unthinkable Trade-Offs
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The previous section considered how ideology, tradition, and political systems affect the
implementation of relational models within a culture when these implementations become publicly
problematic. This sets the stage for addressing the central question of what kinds of comparisons and
transactions people take for granted, and what kinds of explicit trade-offs people regard as
unthinkable.
B(i). Trade-Offs Between Relational Modes
This raises to the central issue of trade-offs among the four relational models. Although the
distinctions are merely heuristic, we can classify such trade-offs according to whether the
incommensurability primarily concerns entities (things and actions), values, or the relationships
themselves.
Hypothesis 4a: People will be anxious and have difficulty taking action when faced with
decisions that require explicit choices among values or entities derived from distinct models.
The incommensurability of Communal Sharing and Market Pricing values illustrates this
point. Both types of relationships are meaningful and important, but it is awkward and inappropriate
to compare the two. How much should you spend on your daughter’s wedding? It would be gauche to
put a monetary value on your love for her. That is why we remove price tags from gifts: I don t want
to think about how much money you spent on me, and you don’t want your gift valued in terms of its
market cost. Love and friendship are demeaned when they are monetized. There are many cognitive
complexities in weighing two business opportunities against each other, but at least there is a
common currency: expected profit in conjunction with risk. In contrast, how do you reach a decision
when you have an opportunity to take a job with a big raise, if it means that you would have to live
apart from your family?
One recurring dilemma in American life concerns the irreconcilability of Equality Matching
and Authority Ranking. We can’t resolve the fact that everyone is equal, yet some are clearly superior
in status, rank, and authority. Consequently, we feel ambivalent about the trappings of office. Should
students call you “Mary” or “Dr. Smith”? Should the president of a university or a major corporation
have a limousine and chauffeur--or would we admire her for riding her bicycle to work? These are
the delicate dilemmas of democratic leadership, since the norms of equality and authority are strong
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and irreducibly disparate.
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Another ideological quandary results from the juxtaposition of two kinds of “fairness” or
“equality,” or of “equality” and individual “freedom.” This impasse usually results from the
discrepancy between the norms of Equality Matching and the norms of Market Pricing: Shall we
distribute resources so that each person gets the same thing, or give people equal chances to earn
rewards in proportion to their performance? Alternatively, shall we allocate resources in proportion to
need—and if so, need in terms of current deprivation, or to the capacity to benefit from the resource?
For example, should all students in a school have equal access to computers? Should we give priority
to the slowest learners, who have the greatest deficiencies to make up in order to function effectively
as adults? Should everyone in the department get an equal raise this year? Or the same percentage
increase? Or raises proportional to their productivity?
Why is it that you can buy a birthday present to give to someone, but you can’t sell a present
you receive? And why is it perfectly permissible to decide how much is a reasonable amount to spend
on a present that you are giving, while it is crassly offensive to be overtly concerned about the price
of a present you receive? (This contrast provides a possible alternative interpretation of the
well-replicated endowment effect in which people display a reluctance to trade goods recently
bestowed upon them by the experimenter; Kahneman, Knetsch, & Thaler, 1991.)
Hypothesis 4b: People will be particularly torn when faced with incompatibilities among
social relationships of different types. When people are forced to choose between relationships
so that they must violate one or the other of two irreconcilable relational obligations, people
will experience great difficulty, discomfort, and ambivalence.
In an important sense, all of the trade-offs we have been discussing are choices among
relationships, in the sense of models for meaningful, coordinated social action and evaluation.
However, many of the most tragic choices occur when people have long-term commitments to close
relationships that involve frequent interaction in many important domains. Needless to say,
sometimes such relationships are incompatible with each other, and there is no good choice: Should
you go visit your dying mother if the trip would require your to desert your wartime post and
dishonor your military unit?
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Do people react differently when confronted by two irreconcilable Communal Sharing
relationships than they do when confronted by a Communal Sharing relationship that cannot be
reconciled with an Authority Ranking relationship? Is the agony of the choice different when
deciding between relationships of the same basic type and relationships of different types? We
suggest that people are most confused, anxious, and attempt most strenuously to avoid confronting
the choice when they are faced with incompatibility between relationships of different basic types.
This hypothesis is based on the supposition that when people have to compare two mutually
exclusive Equality Matching relationships with each other, for example, or when they must select
between two opposed Authority Ranking relationships, people can fairly readily assess the relative
‘strength’ or ‘value’ of the two qualitatively similar relationships. Even two Communal Sharing
relationships are important in the same way, resonating with the same relational motivation; that may
make it possible to make a ‘gut’ choice between them, albeit one that perhaps cannot be reflectively
analyzed and adequately articulated. But it is difficult to weigh Communal Sharing against, say,
Market Pricing: the disparate qualities of the motives make them impossible to compare directly or
consistently. They do not meet the same needs or derive from the same motives, do not share a
common affective tone, do not have corresponding moral foundations, and do not operate within a
common metric.
B(ii). Culture, Ideology, and Contention
Some readers may also have wondered whether people actually keep their Communal
Sharing, Authority Ranking, Equality Matching, and Market Pricing relationships as neatly
compartmentalized and distinct as the previous discussion suggests. In fact, people both
compartmentalize and combine the four elementary models, in accord with practices that depend on
their culture.
The central point of this paper is an account of the kinds of trade-offs that people find
confusing, unpleasant, and difficult to make explicitly. However, the observation that people avoid
making these trade-offs explicitly does not imply that they do not make them implicitly.
Furthermore, while the four relational models are disparate and discrete, people constantly link and
combine them. For example, in many traditional social systems, primary groups based on kinship
embody Communal Sharing relations, yet for other purposes, in other respects, the people in these
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groups are internally differentiated according to Authority Ranking (often by age and gender).
As the diplomatic dinner party example illustrated, people use all four of the models in their
relational repertoire every day, with regard to different domains. At different times, or with regard to
different dimensions of the social situation, they interact with the same person according to
Communal Sharing or with reference to Authority Ranking.
One clear conclusion from this analysis is that it is fallacious to suppose, as some economists
have, that because people allocate limited resources (make implicit choices with “shadow prices”),
they necessarily are maximizing utility across alternatives. People typically segregate relationships in
a certain sense: they avoid making explicit trade-offs among relational modes. In practice, even
money is often segregated into different types, linked to different relationships and uses, without
being integrated into a common, psychological currency (Zelizer, 1994). Although relationships are
linked in various ways and often highly interdependent, this interdependence does not take the form
of rational or even quasi-rational utility comparisons.
People use complex combinations of the four respective models to generate dyadic relationships, groups, institutions, and practices. Yet each aspect of each activity may be governed by
different models without people ever perceiving any trade-off. Within a relatively stable social
system, it is a matter of common sense to use each of the models according to the prevailing cultural
prototypes, paradigms, and practices. In another culture, or at another time or place, common sense
may presume different models, but it is only at the interfaces and contact points where transitions
occur that people recognize that every act is necessarily a choice that implicates a trade-off among
opportunity costs.
When such choices do become salient, people develop shared, reflective, more-or-less
elaborated principles for resolving problematic issues. These ideologies formulate preferences in
relation to theories and values about society. Ideologies are often rather monistic, based primarily on
a single relational model, but they can be more pluralistic. However, even an ideology generated
from a single relational model must specify how to implement that model in the contexts at issue.
Advocates of two ideologies based on the same model may disagree on how to implement it--and the
disagreement may be so heated that proponents fail to recognize or care that they are implementing
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the same underlying model.
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People are typically unaware of most the trade-offs they necessarily make everyday because
the routine allocation of time and energy accords with cultural prototypes and paradigms that people
take for granted. Cultures are meaningful, self-reproducing practices that organize the application of
disparate relational models. When a culture is comparatively isolated and stable, people confront
relatively few unthinkable trade-offs. When cultures mix and transform, people more frequently face
confusing, anxiety-provoking, or taboo trade-offs.
II. Responses to Taboo Trade-Offs
Up to this juncture, we have been concerned with identifying when people recognize their
actions as trade-offs, and when they regard such trade-offs as permissible. We now shift attention to
two interrelated issues:
1. Why are people so intensely indignant about taboo trade-offs? What are the conceptual
components of moral outrage? And what factors moderate the intensity of this outrage?
2. How do decision makers--compelled by resource scarcity and their institutional roles to
make certain trade-offs--cope with the perilous social predicament of attempting taboo trade-offs?
How do they avoid becoming victims of the righteous indignation of observers who learn that
sacrosanct normative boundaries have been transgressed?
A. Observers' Responses: Moral Outrage.
Drawing on the traditional tripartite division of attitudes, we can analyze the moral outrage
into cognitive, affective, and behavioral components. The cognitive component consists of trait attributions to anyone who seems prepared to consider proposals that breach the boundaries of the four
relational models: What kind of person would place a dollar value on human life or the right to vote?
People perceive the relational models and their implementation rules as deeply normative; it is
generally inconceivable that a reasonable person could encode the social world differently. Hence we
should expect, following the attributional logic, that people would perceive violators of these
normative conventions as at best mildly offensive and at worst bizarre, insane or evil.
The emotional response to taboo trade-offs follows directly from the cognitive appraisal of
norm violators as threats to the social order. A breach of the boundaries among basic relational
models is a threat to the social order because it throws into doubt the taken-for-granted assumptions
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that are constitutive of that order. Taboo trade-offs break down the distinctions between, say,
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authority and tit-for-tat equality, or between communal solidarity and the market. Hence they throw
into doubt our fundamental assumptions about what each relationship is. The response should range
from anxiety and confusion to primitive, punitive rage.
Finally, the behavioral component follows directly from the cognitive and emotional
components. People should want to punish those who breach normative boundaries--punish them for
purposes of both retribution and deterrence. Transgression threatens the relationship; punishment
restores that relationship. To re-invoke Durkheim, only reassurance that the wrong-doer has been
punished by the collective should be sufficient to restore the moral status quo ante and to reduce
whatever cognitive and emotional unease was produced in individual observers by the original
trade-off transgression. Indeed, punishments are forceful impositions of the relational models
themselves, reestablishing their validity and hegemony. Thus, for example, corporal punishment
reasserts the authoritative power of the punitive agent and the subordination of the criminal. When
deviance disrupts the integrity of a communal group, ostracism--with or without subsequent rites of
reintegration--reestablishes it. In each case, a definition of social reality is effectively imposed on
the transgressor: his subjugation in the one case, and his dependence on the group in the other.
From this standpoint, moral outrage is not a dichotomous variable that is switched off or on as
a function of whether a taboo trade-off has been observed. Outrage is a matter of degree and subject
to a host of potential moderators. Specifically, we advance the following hypotheses:
1. Domain moderators. Cross-domain trade-offs elicit greater outrage the greater the
psychometric distance between domains. We should expect greatest outrage, on average, to
proposals to apply MP implementation rules to CS relationships (truly bizarre and often despicable)
but somewhat attenuated outrage to applications of MP rules to AR relationships (corrupt) and still
further attenuation of outrage to application of MP rules to EM relationships (gauche). Taboo
trade-offs implicating CS relationships may evoke the greatest outrage because, it seems, CS
relationships can tap the deepest, strongest, and most tenacious motives.
Generally, people will regard any attempt to apply MP principles to AR relationships as a
corrupt betrayal. However, in the United States sometimes this response may be attenuated for two
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reasons: we often view AR as more or less illegitimate, supposing it to be based on coercive and
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exploitive power; and we increasingly regard MP as the valid expression of our true nature.
2. Ideological moderators. Certain ideological groups are more likely to view taboo
trade-offs as outrageous than are other groups. Tetlock et al. (1996) found that libertarians (who have
an expansive view of the appropriateness of MP implementation rules) are less offended by proposals
to buy and sell votes and body organs than are conservative Republicans, liberal Democrats, and
radical socialists. By contrast, radical socialists (with a very restrictive view of the appropriateness of
MP rules) are much more offended by routine market transactions--which radical socialists may
regards as inherently exploitive--than are liberal democrats, conservative Republicans and
libertarians.
3. Contextual moderators. It is possible to amplify or attenuate outrage via experimental
manipulations of the degree to which the taboo trade-off threatens a core political value. For instance,
Lerner, Newman, and Tetlock (1995) hypothesized that liberals object to MP rules for body organs
and baby adoptions in part because of their fear that the poor will be coerced into deals of
desperation. Although the effects were modest, it was possible to reduce outrage when people were
reassured that all participants to the exchange were reasonably well-off. Lerner et al. also found that
another reason that people objected to extending MP rules into "new" domains such as body organs
was fear of setting precedents that would destabilize the social order as they knew it.
This work raises the possibility that some ideological groups in late 20th century America
view CS relationships as a moral bulwark against the encroachments of market capitalism, protecting
otherwise vulnerable populations. The research also raises intriguing questions about how political
values are linked to when, where, and why people draw boundaries between spheres of exchange. If
allowing MP implementation rules to operate unchecked produces consequences that we judge
abhorrent (e.g., child labor, organ and baby markets), then we resort to AR solutions of governmental
regulation and/or CS solutions of pooling resources and rationing by queues. But, even within the MP
model there may be ways of attenuating the "nasty" side-effects of MP implementation rules while
simultaneously accruing efficiency benefits (e.g., school vouchers that target poor children for
especially large transfer payments).
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B. Decision-Makers’ Response: Deflecting the Wrath of Observers
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Observers often react fiercely to taboo trade-offs. So it should not be surprising if
decisions-makers, compelled by realities of resource scarcity to make such trade-offs, should feel that
their social identities as moral and rational beings are in jeopardy. The revised value pluralism model
(Tetlock et al, 1996) identifies a set of individual and institutional coping strategies designed to
defuse potential outrage, including concealment, obfuscation, decision-avoidance, and demagoguery.
1. Concealment and Obfuscation. The safest defense is to conceal cross-domain trade-offs
by rendering the decision process opaque. Secrecy is one key ingredient. Committees charged with
sensitive trade-offs are typically unknown to the vast majority of the population. (Who is responsible
for allocating scarce resources such as body organs and admission to professional schools? Who
decides how much should we spend on making air travel or the workplace safer?) Moreover, the
actual criteria used to weigh conflicting values can rarely be inferred easily from the cryptic public
statements issued by these committees and regulatory agencies.
Rhetorical obfuscation also promotes ignorance of taboo trade-offs. To obscure the actual
trade-offs being made, decision-makers will often resort to smoke screens such as vague appeals to
shared values: "the Federal Reserve seeks to maximize long-term prosperity," "OSHA would never
put a price tag on life," or "the admissions committee believes that diversity is excellence." These
obfuscations disguise the politically unpalatable fact that decision-makers are indeed prepared to
trade off current jobs to contain future inflation, the loss of lives in work-place accidents to reduce
regulatory burdens on business, and the imposition of higher college admissions standards on some
racial groups to compensate for past and perhaps current discrimination. Our point is not, of course,
that these decision-makers are doing something immoral. The political merits of each policy can be
debated endlessly. Our point is that decision-makers do not like to acknowledge in private and
especially in public that they are making taboo trade-offs. In many cases, to discuss the trade-off
candididly is to commit political suicide.
2. Decision avoidance. In democratic societies, it is difficult to keep taboo trade-offs a
secret for long. Invariably, some faction will conclude that it has been shortchanged and will call the
formally anonymous decision-makers to account. Medical organ-transplant committees will stand
accused of using inappropriate criteria (race or social class); the Federal Reserve Board will stand
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accused of insensitivity to the unemployed or to the danger of inflation; university admissions
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committees will find themselves in the docket for either reverse discrimination or institutional racism;
regulatory agencies will be denounced as either tools of business interests or oppressive
bureaucracies that squelch innovation.
Experimental results reveal that value conflict can be highly aversive when one is publicly
accountable for a decision that requires imposing a loss on one group in order to confer a greater
benefit on another. For example, Tetlock and Boettger (1994) found a surge of interest in
buckpassing (referring the decision to others) and procrastination (delaying the decision) whenever
subjects were publicly accountable for deciding whether to allow a currently banned drug that would
save 300, 600, or 900 lives at the cost of either 100 or 300 lives. Subjects did not want to take
responsibility for making a decision either resulting in side-effect casualties or denying society the
benefit of a drug that would save hundreds of lives. Caught in a no-win political conflict,
decision-makers “ducked”.
Such dilemmas are not unusual; they are the essence of political struggles over resources and
entitlements. Given the well-established tendency for losses to loom larger than gains in value
trade-offs (by a ratio of 2:1 in prospect theory), it seems reasonable to hypothesize a strong motive
among politicians to delay or redirect responsibility whenever decisions require imposing losses on
well-defined constituencies. In this political calculus, the friends one gains will be more than offset
by the enemies one makes. Therefore it should not be surprising that both legislators and regulatory
agencies cope with trade-offs in general and taboo trade-offs in particular by passing the buck and
procrastinating (cf. Wilson, 1989).
3. Demagoguery. Trade-offs, even of the legitimate within-domain sort, are politically
problematic. Acknowledging that one is prepared to give up this amount of value x to acquire that
amount of value y usually has the net effect of putting one on the public-relations defensive. The
bitterness of the losers generally exceeds the gratitude of the winners (at least so long as the losers
know who they are and suffer a sufficient loss to justify the effort of complaining).
Taboo trade-offs can be politically lethal. Acknowledging that one is prepared to cross
boundaries between relational models implies a lack of respect for foundational values of the social
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order. Love, life and loyalty are generally held to be priceless. When decision-makers
nonetheless put prices on them, their constituents are likely to accuse them of gross insensitivity to
the prevailing qualitative distinctions among spheres of justice, and to decide that they cannot be
trusted with public authority (cf. Walzer, 1983). Politicians who are caught affixing dollar values to
entities governed by CS, AR or EM rules should expect brief careers.
But taboo trade-offs are unavoidable. Although we do not want to face the issue, most of us
are not willing to spend everything we own to maximize the health, happiness, and education of our
children, and are even less disposed to do so for the children of others. There is also a limit to the
dollars we will spend to enhance our own personal safety at the workplace or in cars or airplanes, and
we will certainly spend less for the safety of others. In our choices, we implicitly reveal our qualified
commitments to love, life and loyalty.
This analysis highlights a recurring opportunity in democracies for politicial opponentsthe
governing party. Unconstrained by the responsibilities of making the actual decisions that allocate
scarce resources, they are free to find fault. The opposition can explicitly draw attention to the taboo
trade-offs that political leaders must make. Leaders obviously do not want to be held accountable for
taboo trade-offs that outrage substantial segments of the electorate. It is equally obvious that
opposition politicians want to hold leaders accountable for these trade-offs, and to portray them as
callous and cruel. Opposition politicians are disposed to caricature the governing as cads who trade
blood for oil, lives for money, and basic democratic rights for administrative convenience. Not
surprisingly, opposition rhetoric tends to be shrill, self-righteous, and integratively simple (Tetlock,
1981). In short, the opposition "gives them hell." Indeed, the major reality constraint on opposition
rhetoric derives from the opposition's own past conduct when they were in power. Opposition parties
that have recently held power and hope to hold it again soon may well choose to forgo immediate
political advantage and temper criticism of decision-making procedures that they either recently
employed themselves or might want to employ in the foreseeable future. Demagoguery, however,
looks like the rational response for those who do not expect to wield power but do want to wield
influence--or for those who believe that the electorate has a short memory.
Concluding Remarks
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We seem to be impaled on the horns of a dilemma. Responsible governance entails
tradeoffs that transgress fundamental normative boundaries -- trade offs, for example, that involve
monetizing societal concern for the elderly, infirm, or young (how much should we spend on Social
Security, Medicare, or Head Start?). But political survival requires denying that any relational
boundaries have been breeched and insisting that all obligations have been honored. A portrait of
the political process emerges that is congenial to “elitists” who have long doubted the competence of
ordinary people to execute the critical-appraisal functions of democratic citizenship. People, in this
view, are best “left in the dark” and governance left to the cognoscenti. In closing, therefore, it is
worth stressing that, although we recognize that some readers may draw an elitist moral from our
argument, elitism is far from an inevitable prescriptive entailment of the analysis we have presented.
Elsewhere Fiske and Tetlock (1997) have shown that relational theory and the value-pluralism
models can just as easily be reconciled with proposals to create and enhance various forms of
deliberative democracy.
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