Curriculum Vitae Carl Pappenheim February 2005 Contact Post 7 Welcombe Court Vincent Avenue Stratford-upon-Avon CV37 6LY United Kingdom Telephone +44 7800 86 8896 Email carl@pappenheim.net Skills Server side Experienced Python 2 programmer Expert user of PHP, including GD image manipulation Expert programmer of MySQL and interface with PHP Client side HTML, JavaScript, CSS 2, Flash ActionScript Software Photoshop 2 to CS, Paintshop Pro, MS Office, CorelDraw 10, Quark Xpress, Pagemaker, Flash/Dreamweaver up to MX, Swish etc. Fast learner. Technical Working knowledge of NT/2000 domains, servers and clients, IIS and Exchange. Familiar with UNIX and OSX, expert user of Windows 3.1 – XP and Mac OS 1 – 9. Photography Expert in the theory and practice of taking, developing and printing black and white negative film. Familiar with studio equipment and techniques. Professional grade 35mm camera owner. Expert in digital photography and image manipulation. Motoring Full, clean, British driving licence held since May 1997. Experienced in driving anything, up to a 16-seater minibus with 24-foot boat trailer, anywhere from motorways to central London. Languages Experienced copy editor, 70wpm, excellent English grammar, spelling and stylistic skills. Fair conversational French and German spoken. Personal Status UK passport held, British citizen, no criminal record etc. Unmarried, no children, nonhomeowner. Born 23/02/1980 Qualifications Professional December 1999, Bracknell College, UK ( City & Guilds Photography II ) Portraiture Landscapes Pass Pass Degree May 2002, Sussex University BA Psychology 2:2 A level June 1998, Eton College, Windsor, UK Maths English Physics A B B French Maths A B German Physics English Chemistry Art A* A* A B C Maths French Latin A* A* A AO level June 1998 GCSE June 1996 June 1995 Employment to date January 2004 – present Web Developer, Motor World, Stratford-upon-Avon Hired to augment, update and market a car parts and accessories website created by consultants at www.motor-world.co.uk . Finding an unreliable and partly non-functional site in place, rewrote the entire project in stages, even upgrading the entire order process without any down time. The back end of the order process is now available on a readonly basis to telephone operators so that they can see immediately what web customers who call have bought, saving time and irritation all round. The site now has customer recommendations, full customer tracking and an affiliate architecture. Delayed product updates mean price changes and new products can be entered months in advance, going live automatically when due. Leeched images are tagged with prices and a quick link, turning bandwidth loss into sales. A rewrite engine gives the impression that all brands are root-level pages, making memorable entry points to the site and encouraging suppliers to set up links. Bringing technical skills to other areas of the company, was responsible for the creation of Motor World’s first useful intranet product image repository and search engine, increasing efficiency and decimating demands on email storage for the Buying department. Additionally, provided general technical support to the Stratford offices, despite being part of the marketing department, as the Bradford-based IT department struggled to stay on top of hardware and software migrations. Was brought in to advise consultants hired to upgrade the store cash till WAN on the new product database structure. Negotiated reductions in website outgoings of over ten thousand pounds a year. Sold off discontinued stock on eBay, sometimes reaching over retail price. Bought the .com version of the domain name, which brought in extra sales worth more than double the price paid in less than thirty days. Steered the company into a ten thousand pound search engine marketing strategy, the results of which are expected to make a splash in the new financial year. March 2003 – November 2003 Technical consultant, Pineapplecharm (pty), Mbabane, Swaziland Supplied general technical services to clients in Swaziland, dealing with Windows network management, website construction and technical authoring. Most notable client Solutions…byGAD! (pty) whose dour view of web design led to a rather dull site at www.bygad.biz but did not stop it being very easy for in-house staff to update. Also created and typeset a full set of training and user manuals for Practice…byGAD!, a medical practice management system. Took responsibility for keeping the network and Internet connection running. November 2002 – March 2003 Web Designer, Real Image Internet, Mbabane, Swaziland Web design, PHP programming, Flash animation, Photoshop, Perl script management (not code-intensive). Work included construction of, and responsibility for liaising with clients over the maintenance of, many sites. Clients include NedBank and Big Game Parks Swaziland. IT Trainer, freelance, for NTS, Mbabane, Swaziland Provided training in CorelDRAW 10 to small groups of private clients. July 2002 - September 2002 Web Design Consultant, freelance Responsible for a contract to construct new back-end for the Times of Swaziland website. With scripts written from scratch in Python, built a custom database environment which was written, taught to staff and augmented repeatedly over a six-week period into a system that builds static pages dynamically the night before, increasing security and reducing server cycles. Took on a one-site project to construct simple, fast-loading tourism site for www.galivantersafrica.com, and oversee printing of full-colour flyers. July 2002 – November 2002 English Language Consultant, Times of Swaziland, Mbabane, Swaziland Copy editing of articles prior to print, informal seminars in language skills held with staff. Manager, The Chillage Backpackers, Swaziland Part time position dealing with guests and staff at an established, 7 year-old backpacker hostel in Mbabane. Single-handedly oversaw closure of the company and sale of assets when the owners left for the Far East. October 2001 - June 2002 Web Developer, Anglo Packaging, Brighton, UK Shoehorned a sophisticated design into the constrictive Actinic 4 interface, which doesn’t allow for the required navigation tabs or picture enlargements. This design was largely my creation, and implemented in a short space of time. Extensive Javascript and CSS was used to work around the strange, multi-template architecture of Actinic. Photographed, touched up and installed photographs of around 800 carrier bags. Effectively took responsibility for most content on the site, except for prices as supplied by sales department. Trained staff to use Actinic and documented implementation of Javascript for future development. June 2001 – October 2001 Network Administrator, QA consulting, High Wycombe, UK Managed NT4 / 2000 domains, user computers and software help desk. Gained a working knowledge of DNS, DHCP, networking, backup technology, IIS and Exchange Server 5.5. December 2000 – June 2001 Telemarketer, The Telemarketing Company, Brighton, UK Gathered information and verified lists for clients including Sony Broadcast and Professional. Excellent telephone manner, used to getting information without being forceful or intrusive. October 1999 – December 2000 Bartender, Winagins Inn, Maidenhead, UK Bartender, Royal Stag, Datchet, UK August 1999 – October 1999 Receptionist (volunteer), Trauma Clinic, Centre for the Study of Violence and Reconciliation, Braamfontein, Johannesburg Greeted and took care of clients of the clinic, made appointments and implemented a database architecture (in Dbase Pro) to replace the endless patient-related paperwork. January 1999 – August 1999 Education Support Programme Assistant, St. Barnabas College, Johannesburg Closely involved with education augmentation and teacher training in rural areas of the Northern Province of South Africa. Taught English part-time at St Barnabas, and taught creative writing as an optional subject for Grade 10 (ages 17-18). Four months as an intern in the boarding house, taking responsibility for the safety and discipline of around fifty students. September 1998 – December 1998 Classroom Assistant, Addington Special School, Woodley Assisted with daytime care and education of children with special needs; took responsibility for small groups around the school and on off-campus trips. June 1998 – September 1998 Office Temporary, Office Angels, Bracknell, UK Typist and data entry worker for various companies in the Bracknell area, including Oracle. Availability 30 days’ notice. Unattached and with no major commitments, so travel is not a problem.