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East Renfrewshire Council

Education Department

Psychological Service

Three Year Strategic Plan 2011 – 2014

1

Vision, Values and Aims

Vision

East Renfrewshire psychological service is committed to the education department’s mission statement ‘Inclusion .Ambition and progress for All’ and seeks to achieve this by working collaboratively with others to deliver an accessible, quality service focused on improving outcomes and emotional well-being and meets the needs of the individual, the family and the wider community.

The service values:

Child centered approaches

Inclusive practices and attitudes

Evidence based practice

Accountability

Collaborative practice

Excellence for users and practitioners

Parent and pupil involvement

Diversity

Sensitivity and respect

Openness and honesty

Confidentiality

Partnerships

Fairness

Aims

To apply appropriate and effective models of psychology to schools, families, children and agency partners to bring about positive change

To commit to an ongoing process of continuous improvement through self-evaluation and monitoring to ensure quality and effective practice and identify impact and outcomes

To involve service users and partners in planning for service improvement

2

To participate in a high level of collaboration with other professionals in order to ensure effective service delivery at the point of need

To create a framework where practitioners commit to a process of ongoing self reflection and continual professional development

To support the development of psychological research and training.

To promote positive attitudes to social and cultural diversity

To develop services that link to authority and school improvement plans, national priorities and the authorities vision of children being safe, healthy, active, nurtured, achieving, respected, responsible, included.

3

Single Outcome Agreement

Outcome Delivery Plan

Education Local

Improvement Plan

Integrated Children’s

Services Plan

Strategic Service

Improvement Plan

(Three year rolling plan)

Authority Working Groups QIG Action Plans

(One year plan)

Improvement priorities are identified from self evaluation activities as detailed in the Annual

Monitoring Calendar.

4

Target

Broaden the service’s contribution to the implementation of

CfE, particularly in relation to assessment and learning and teaching.

To develop the service’s role in the assessment of micro technology for children with

ASN.

Quality Indicators

Quality Management in Local

Authority Educational

Psychological Services

1.1 Improvements in performance

2.1 Impact on children and young people

2.3. Impact on parents, carers and families

4.1Impact on the local community

5.1Consultation

5.2Assessment

5.3Intervention

5.4 Professional development and training

5.5 Research and strategic development

5.7 Improving the quality of services

6.1Policy development and review

6.2 Participation of stakeholders

6.3 Operational planning

8.1 Partnership working

9.2 Leadership and direction

9.4 Leadership of change and improvement

Link to Local Improvement Plan

I.1 a reduction to zero in the number of young people not in education, employment or training

AC.4 Improved reading, writing and mathematics attainment throughout the years of a broad general education

AC.6 an improvement in the attainment of the lowest achieving 20% of East

Renfrewshire’s school age children

AM.1 an ethos of high expectations and achievements in every school and service

AM.2 a curriculum and services which enable all children, young people and adults to be successful learners, confident individuals, responsible citizens and effective contributors to school, to society and at work

AM.5 a skilled and confident workforce

P.1 a culture based on the belief that all learners, given support and challenge, can achieve high standards

Outcomes / Impact

Increased articulation between service delivery and school improvement planning.

Increased service activity in areas related to assessment and learning and teaching.

The service has clear practice guidelines on the role of the service in the implementation of CfE.

The service is represented on all authority groups related to CfE.

Psychologists report increased confidence in their role in supporting schools with the implementation of CfE.

Stakeholders actively participate in service self evaluation and improvement planning.

The service has developed systems and practices for the assessment of micro technology support for learners with ASN.

Psychologists report increased knowledge and skills in micro technology.

Improved access to the curriculum and engagement in the curriculum for learners with ASN following assessment and provision of micro technology

Monitoring and

Evaluating

Staff meetings

QIG Action Plan

PLA analysis

Quality management reviews

5

Target

Further improve communication methods to parents as well as the quality, range and coordination of services delivered.

Quality Indicators

Quality Management in Local

Authority Educational

Psychological Services

1.1 Improvements in performance

2.1 Impact on children and young people

2.3. Impact on parents, carers and families

4.1Impact on the local community

4.2 Impact on the wider community

5.1Consultation

5.2Assessment

5.3Intervention

5.4 Professional development and training

5.7 Improving the quality of services

6.1Policy development and review

6.2 Participation of stakeholders

6.3 Operational planning

8.1 Partnership working

9.4 Leadership of change and improvement

Link to Local Improvement Plan

I.4 more effective partnership working with other agencies and with the parents of children who are at risk of missing out on educational opportunities.

AC.2 Higher levels of parental engagement in their children’s learning and in the life of the school

Outcomes / Impact

Parents and carers can access parenting information and advice through a range of different communication sources

All parents report that the psychologist actively involves them in decisions that impact on their child

The service actively contributes to the authority parenting subgroup.

More effective partnership working with other agencies results in improved coordination of services delivered to parents.

Parents report increased parenting capacity following intervention from psychological service.

Parents actively participate in service self evaluation, policy development and improvement planning.

The service actively contributes to the development of other educational psychology services.

Monitoring and

Evaluating

Staff meetings

QIG Action Plan

Parenting subgroup

Quality Management

Reviews

6

Target

Strengthen impact on the wider community through increased contribution to the national development of educational psychology services

Quality Indicators

Quality Management in Local

Authority Educational

Psychological Services

1.1 Improvements in performance

2.1 Impact on children and young people

2.2 Impact on parents, carers and families

4.2 Impact on the wider community

5.4 Professional development and training

5.5 Research and strategic development

5.7 Improving the quality of services

6.1 Policy development and review

6.2 Participation of stakeholders

9.4 Leadership of change and improvement

Link to Local Improvement Plan

I.4 more effective partnership working with other agencies and with the parents of children who are at risk of missing out on educational opportunities

AM.1 an ethos of high expectations and achievement in every school and service

AM.5 a skilled and confident workforce

AM.6 a culture of self evaluation and continuous improvement in all schools and services

P.5 resources lead to improvements for learners

Outcomes / Impact

The service is represented on a range of national advisory groups and committees

The service regularly benchmarks with partner educational psychology services as part of their self evaluation activities and improvement planning

The service has a range of methods for communicating its work to partner educational psychology services.

The service has published research in a nationally available journal.

The service contributes to the development of educational psychologists in training.

Self-evaluation processes support and challenge staff to continuously improve upon performance and outcomes.

Monitoring and

Evaluating

Staff meetings

QIG Action Plan

Quality Management

Reviews

7

Target

To further improve service delivery in the secondary sector to improve impact and outcomes for children, young people and their families.

Quality Indicators

Quality Management in Local

Authority Educational

Psychological Services

Link to Local Improvement Plan

1.1 Improvements in performance

2.1Impact on children and young people

2.2 Impact on parents, carers and families

4.1 Impact on local community.

5.1 Consultation and advice

5.2 Assessment

5.3 Intervention

5.4 Professional development and training

5.5 Research and strategic

5.7 Improving the quality of services

6.1 Policy development and review

6.3 Operational planning

8.1 Partnership working

9.4 Leadership of change and improvement.

I.3 a reduction in the incidence of disruptive behaviour which impeded learning and teaching

I.4 more effective partnership working with other agencies and with the parents of children who are at risk of missing out on educational opportunities

AC.2 higher levels of parental engagement in their children’s learning and in the life of their school

AM.2 a curriculum and services which enable all children, young people and adults to be successful learners, confident individuals, responsible citizens and effective contributors to school, to society and at work

AM.6 a culture of continuous improvement in all schools and services

P.4 resources lead to improvements for learners

Outcomes / Impact

Robust and systematic self evaluation information informs service delivery in the secondary sector.

Self-evaluation processes support and challenge staff to continuously improve upon performance and outcomes.

Stakeholders actively contribute to service self evaluation and improvement planning

The service has an evidenced based strategy for improving service delivery in the secondary sector.

Improved service delivery has led to improvements for learners, parents and the local community.

Monitoring and

Evaluating

Self-evaluation documentation

Standards and Quality

Report

QIG Action Plan

Staff meetings

8

Target

Further develop

Post School

Psychological

Service through improving planning and service delivery in colleges

Quality Indicators

Quality Management in Local

Authority Educational

Psychological Services

1.1 Improvements in performance

2.1 Impact on children and young people

2.2 Impact on parents, carers and families

4.1 Impact on the local community

5.5 Research and strategic development

5.6 Inclusion, equality and fairness

5.7 Improving the quality of services

8.1 Operational planning

8.1 Partnership working

Link to Local Improvement Plan Outcomes / Impact

I.1 a reduction to zero in the number of young people not in education, employment or training

I.4 more effective partnership working with other agencies and with the parents of children who are at risk of missing out on educational opportunities

AC.2 higher levels of parental engagement in their children’s learning and in the life of their school

P.1 a culture based on the belief that all learners, given support and challenge, can achieve high standards

P.3 Partnership arrangements which ensure that all pupils experience a smooth transition from pre-five to primary school, from primary to secondary school and from secondary school to further and higher education and to employment

Improved partnership working to support vulnerable young people.

Increased knowledge of the role of the

PSPS within colleges

Improved school leaver statistics.

Increased services delivered to FE sector

The service has formed PLAs with all colleges which clearly outlines the role of the psychologist in the college.

Monitoring and

Evaluating

QIG Action Plan

Standards and Quality report

Staff meetings

Quality management

Reviews

9

Target

Work in partnership with the Quality improvement

Team to develop and deliver CPD to all school staff to further improve the inclusion of children and young people in

East Renfrewshire

Schools

Implement a service advisory group to improve stakeholder contribution to policy development and improvement planning

Quality Indicators

Quality Management in Local

Authority Educational

Psychological Services

1.1 Improvement in performance

2.1 Impact on children and young people

4.1 Impact on the local community

5.4 Professional development and training

5.6 Inclusion, equality and fairness

6.3 Operational planning

7.2 Deployment and teamwork

7.3 Development of staff

8.1 Partnership working

9.3 Developing people and partnerships

2.2 Impact on parents, carers and families

4.1 Impact on the wider community

5.7 Improving the quality of services

6.1 Policy review and development

Link to Local Improvement Plan

I.3 a reduction in the incidence of disruptive behaviour which impedes learning and teaching

I.5 maintain and where possible improve upon the already low number of exclusions from schools, especially for looked after children

AC.7 an improvement in the attainment of the lowest achieving

20% of East Renfrewshire school age children

AM.5 a skilled and confident workforce

P.1 a culture based ion the belief that all learners, given support and challenge, can achieve high standards.

P.2 learners experiences support them to develop their personalities, talents, mental, spiritual and physical abilities to their fullest potential

I.4 more effective partnership working with other agencies and with parents

AC.2 higher levels of parental engagement in their children’s learning and in the life of their school

Outcomes / Impact

All school based staff receive a comprehensive CPD programme and report increased confidence, knowledge and skills in managing behaviour.

Schools report a decrease in disruptive behaviour within schools.

Improvements in pupil behaviour and engagement in learning.

Stakeholders actively participate in service improvement planning and policy development and review.

Stakeholders feel involved in contributing to the ongoing development of psychological service.

Monitoring and

Evaluating

Inclusion working group

Standards and Quality report

Staff meetings

Self evaluation activities

Staff meeting minutes

SMT

Stakeholder evaluation

10

Continue to improve service planning and delivery, including research and development, so that it is more directly related to school improvement planning

6.2 Participation of stakeholders

8.1 Partnership working

9.4 Leadership of change and improvement

1.1 Improvements in performance

4.1 Impact on the local community

5.6 Inclusion, equality and fairness

5.7 Improving the quality of services

6.1 Policy development and review

6.2 Participation of stakeholders

6.3 Operational planning

7.2 Deployment and teamwork

9.2 leadership and direction

9.4 Leadership of change and improvement

AM.1 an ethos of high expectations and achievement in every school and service

AM.6 a culture of self evaluation and continuous improvement in all schools and services

AM.1 an ethos of high expectations and achievement in every school and service

AM.5 a skilled and confident workforce

AM.6 a culture of self evaluation and continuous improvement in all schools and services

Improved articulation between PLAs and school improvement plans.

Schools access and benefit from the wide range of knowledge and skills within the psychological service.

The time allocated to schools clearly reflects their level of need.

SMT

Staff meeting minutes

Stakeholder evaluations

11

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