Statement of purpose
We aim to:
Provide equitable, free, care and respite for adults (over 18 years) of
Pembrokeshire with life limiting illness
Our objectives are:

To provide a variety of care to meet the physical, spiritual, emotional and
social needs of the whole person

To provide support for family and friends especially those in the carer role

To provide access to our team of doctor, nurses and occupational therapist. To
offer symptom management e.g. pain, shortness of breath, fatigue and others

To anticipate problems from an holistic perspective and ensure early
recognition of need

To supplement and coordinate community resources on behalf of the patients
and their families and/or carers

To liaise with the multidisciplinary team outside of Shalom House to provide
the highest quality and broadest range of care

To provide access to a range of complementary therapies to enhance holistic
care

To encourage patients to be independent and fully involved with their care

To provide a safe, secure welcoming environment where patients feel safe and
valued

To provide an evidence based approach to practice and to be involved in
education training and research
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The staff:
Medical Director (HIW Responsible person)Dr Robert Jones MB ChB (Birmingham 1982) Dip Pall Med (Cardiff 2010)
Worked as an anaesthetist from 1984. From 1992 was responsible for in hospital pain
management including palliative care pain management in a district general hospital
(Redditch). In 2000 became lead clinician for chronic pain running a pain clinic and
gained certificate of basic competence in acupuncture (British Medical Acupuncture
Society). 2003, moved to Pembrokeshire continuing as an anaesthetist with an interest
in pain management specialising in palliative care pain management. Started as a
volunteer at Shalom House in 2007, employed as the Medical Director, Shalom House
from 2009 and achieved the Diploma in Palliative Medicine (Cardiff) in 2010.
Manager and Palliative Care Nurse
Mrs Helen Price RGN level 1 1983
Introduction to supervisory care 1997, Community Health Diploma 1991, Welsh
National Board Diploma in Palliative Care and Terminal Illness 1997, D32 & D33
NVQ Assessor in Nursing Care 1997, Postgraduate Certificate in Palliative Care
(Cardiff) 2010.
Worked in community nursing including end of life care from 1990 onwards. Started
at Shalom House 2007 and appointed as Manager, Shalom House 2009. Her nursing
experience in the Pembrokeshire community is a great asset.
Palliative Care Nurse
Mrs Allyson Burrows RGN level 2 1977, level 1 1992.
Diploma teaching and learning practice 2000, Nursing care and lymphoedema
practice 2003, Management lymphoedema 2003, Diploma Indian Head Massage
2005, BSc Palliative Care 2005.
Worked in a number of hospices before moving to Pembrokeshire and joining Shalom
House in March 2009. Her expertise in lymphoedema is a great asset to us.
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Occupational Therapist
Mrs Jenny Mathieson
Worked in the community for seven years where the majority of the patients had
palliative conditions. In 2001, began working with patients receiving chemotherapy
(the majority palliative therapy). In 2007, began work at Shalom House and in 2008
transferred hospital work to the palliative care ward.
Registered Nurses:
Sarah Bennett, Amanda Jones, Helen Harries
Health Care Assistants
Sharon Barrow, Isobel Bowen, Grace Thomas
The following are Registered Nurses on a “bank” system working shifts as
requiredLinda Frampton, Louise Wiseman, Jay Moss, Deanna Tennacour, Donna Philips,
Jayne MacGregor, Catherine Fortune, Lyn Hunter, Susie McQuin.
The following are Health Care Assistants on a “bank” system working shifts as
required- Helen Williamson,
Catering Manager and cook- Julie Archer
Administrator - Sarah Burns
Cleaner - Helen Jeremy
We have a team of volunteers, Complementary Therapists, General volunteers and
volunteer Drivers. All undergo Criminal Records Bureau enhanced disclosures and
work within our policies.
The organisation structure:
Shalom House is a registered charity (number 1117564) and company (number
5437976).
Patron
Professor Ilora Finlay, Baroness of Llandaff.
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Trustees (also company directors)
Bryan Rees (Chairman), Dr Catherine Burrell, Gwyn Griffiths, Keith Griffiths, Mr
Bill Maxwell, Heather Phippen, Anne Symons, Dr Frank Tobin.
Company Secretary: Gwyn Griffiths
The Medical Director (Dr Robert Jones) and Manager (Mrs Helen Price) report to the
trustees.
The Service:
At Shalom House care is planned and co-ordinated by all the clinical staff who meet
in a weekly Multidisciplinary Team Meeting (MDT). The meeting is documented on
the All Wales Palliative Care Record system (CaNISC).
Dr Jones attends the weekly Hywel Dda (Pembrokeshire) Palliative Care MDT where
all aspects of patient care are discussed and integrated pathways of care planned. This
ensures that the care of patients at Shalom House is integrated with the wider Hywel
Dda care plan for the patient. Dr Jones is also a member of the Pain Team at
Withybush Hospital; he can call on their expertise as required.
Jenny Mathieson works part time at Shalom House and Part Time at Withybush
Hospital this allows her to co-ordinate Occupational Therapy aspects of care across
Hywel Dda (Pembrokeshire).
All staff and volunteers work within their training, competence and the facilities
provided by Shalom House. Shalom House has adopted All Wales Code of Conduct.
Shalom House encourages and supports training of staff so that they can fulfil their
role.
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