Operations Manager - IQPC Exchange
London
Salary DOE
IQPC Exchange is looking for an experienced Operations Manager to report directly to the
Head of Exchange Operations. The main purpose of the role is to ensure the smooth running
and successful management of our exchange events from planning to execution. You will be
the main point of contact for all the sponsors, speakers and delegates in the run up to the
event, while managing the budget, venue, suppliers, database and signage.
Qualities and Skills Required
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Ability to work independently and under pressure
Excellent time management with the ability to meet deadlines
Excellent organisational and administrative skills
Written English must be of a high standard in both postal communication and email
Must be a strong communicator both face to face and over the telephone
Excellent communication and interpersonal skills
Confident / Diplomacy
High level of PC literacy is required (Word, Excel, Outlook, PowerPoint)
Knowledge of Events Pro and experience in one-to-one meeting scheduling,
however not essential.
Graduate level: 2:1
Responsibilities of the Event Manager will include:
Sponsors
 Close Liaison with all sponsors in the run up to the event, gathering necessary
documents and materials in time for deadlines
 Ensuring logos are placed correctly on all signage and event documentation
 Onsite delivery - meetings, seat-drops, drinks receptions, lunches, private dinners
 Close internal communication with Sponsorship Managers to ensure expectations
are met before, during and after the event
Speakers
 Main point of contact for all speakers, gathering biographies, photos, special
requirements
 Managing the agenda times and updates from production, ensuring speakers are
clear on their time slot, close communication with the producer
 Handling any logistical questions regarding travel and accommodation if required
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Ensuring all speakers are prepared for the event and have presentations ready
before they arrive
Delegates
 Handling all delegate profiles as soon as they are booked on, entering details into
the online database
 Updating delegate spreadsheets to ensure operations have all delegate profiles from
the sales team
 Organising and confirming all delegate accommodation
Venue
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Main point of contact with the venue once the contract has been signed
Confirming set-up, floor plans, menus, drinks receptions, final numbers
Budget - Staying within budget for food & beverage, bedrooms, room rental
Accommodation - sending rooming lists through to the hotel once all confirmed by
speakers, sponsors, delegate
General operations roles
 Preparing all onsite delegate/sponsor packs
 Creating all the signage, branding will all event logos
 Organising all AV requirements
 Dealing with other suppliers for printing
 On-site management at ALL events. This will sometimes require overseas travel to
Europe and US
 You must be able to manage the budget for the entire event
Start your career
The role offers a highly competitive salary, bonus and benefits such as a contributory
pension scheme. This is a great opportunity for a successful candidate to join a company
with on going career progression and a great working culture.
We offer continuous sales training and personal development, the brightest talent is quickly
promoted within IQPC.
To apply please send your CV to
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