3939 W. 29 th Street S
Wichita Kansas 67217
Fax: 316-944-3602
Web: chromeplus.net
The purpose of this survey is to provide informat ion of our company’s Quality Management System. This information will allow you to evaluate our quality system and facility. If you have any questions concerning this survey please contact Chrome Plus International, Inc. (CPI) Quality Department.
Type of business :

Processor
Principal products/capabilities: Chemical Processing, NDT, Paint, Shot Peening
Management Officials:
President/CEO : Jorge Della Costa QA Manager: Simone Murphy-Fickenworth
Facility size: 59,000 sq ft.
#of Employees: 112 # of QA Employees: 9
Quality System : AS9100 compliance, AC7004 accredited
Quality Management System
Do you have a formal Quality Management System with written quality procedures, which are consistent with product complexity and quality system requirements?
Is the Quality Management System documented in a manner that will impose applicable regulatory authorities’ requirements?
Are written procedures in place to control all activities affecting product/service quality?
If yes please include a copy of the Table of Contents of the Quality Manual
YES
YES
YES
YES Are these written procedures periodically reviewed and revised?
Additional Comments:
Management Responsibility
YES Is responsibility and authority defined and communicated within the organization?
Is a member of Top Management appointed to resolve Quality matters, establish, implement, and report improvements for review?
Does this position have the organizational freedom to do such?
Does management carry out periodic reviews of the Quality Management System?
YES
YES
YES
YES Are records of Management Reviews maintained, including meeting minutes and action items?
Additional Comments:
Resource Management
Have adequate resources been determined and are they provided to maintain the Quality Management System?
Are adequate resources determined and provided to enhance customer satisfaction by meeting customer requirements?
Are personnel performing work affecting product quality competent based on appropriate education, training, skills and experience?
Are qualifications and training records maintained for personnel?
Additional Comments:
Product Realization
Are documented procedures established and maintained for contract review concessions?
Do the procedures cover amendments, changes and concessions?
YES
YES
YES
YES
YES
YES

Are records maintained of contract review?
Have documented procedures been established to ensure that purchased products and service conform to specified requirements?
Do the purchasing documents clearly describe the requirements and key characteristics?
Are sub-tier suppliers selected on their ability to support product and/or processes to stated requirements?
Is there a process for review and evaluation of the sub-tier supplier performance?
Is there a register of approved sub-tier suppliers that is periodically reviewed and necessary actions are taken if requirements are not met?
Are process controls established, including key characteristics, when identified by the customer, i.e., Statistical Process
Control (SPC)?
Are these measurements recorded? (Actual measurement
– not pass fail)
Are in-process verification points identified when verification cannot be confirmed at a later stage of production?
Does the production planning process account for the following:
a. Availability of information that describes the characteristics of the product b. Availability of work instructions.
c. Use of suitable equipment, e.g. mills, jigs, fixtures, tooling, etc.
d. Availability & use of monitoring & measuring devices, e.g., calipers, micrometers, CMM, etc.
e. Implementation of monitoring and measuring devices.
f. Implementation of release, delivery and post delivery activities.
g. Accountability for all product manufacturing, e.g. part quantities, split orders, etc.
h. Evidence that all manufacturing & inspection operations are complete as planned.
i. Provision for prevention, detection, and removal of foreign objects (FOD).
j. Monitoring and control of utilities and suppliers that affect product quality, e.g., water, air, chem., etc.
k. Criteria for workmanship. e.g. written standards, representative samples or illustrations.
Are production operations performed in accordance with approved data – drawings, part lists, work instructions, inspection documents, etc?
Is regulatory authority and/or customer approval obtained prior to implementing any changes?
Are tools, production equipment, and numerical controlled programs validated prior to use. Are they maintained and inspected periodically?
Are processes validated for production and/or services when the resulting output cannot be verified by subsequent monitoring or measurement?
Is care exercised with customer property, are records maintained and if property deemed lost, damaged or unsuitable is it reported to the customer?
Is conformity of product preserved during internal processing thru delivery to customer, e.g. cleaning, FOD control, handling, etc?
Is a documented calibration system in place that meets the requirements of ISO/9001/AS9100?
Are tools and equipment properly identified for calibration status?
Is there a process outlining what action to take to secure any affected product when calibrated equipment is found not to conform to requirements?
Additional Comments:
Measurement, Analysis & Improvement
Is there a process inplace that ensures and monitors that the customer’s requirements are met?
Methods for monitoring and where applicable, measurement to determine the ability of the process to achieve requirements?
Can your system collect & analyze appropriate data to demonstrate:
a. Customer satisfaction?
b. Conformity to product requirements?
c. Characteristics and trends of processes and products?
d. Sub-tier supplier control?
Are internal audits of the Quality Management System performed at planned intervals to determine that it is effectively implemented and maintained?
Do you perform a First Article Inspection on a representative item from the first production run and following any process or configuration change?
Are inspection records maintained that include:
a. Criteria for acceptance and/or rejection, including when applicable the actual variable date?
b. Where in the sequence measurement and testing operations are performed
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES

c. Type of measurement instruments utilized
Do you record actual test results when required by the specification or acceptance test plan?
Are inspection stamps, markings, tags, labels or other suitable means used for identifying the inspection status and conformance to requirements?
Is the identification of inspection and test status maintained to ensure that only conforming goods and services are used?
On nonconforming issues, do you take the following actions:
a. Takes appropriate action to correct nonconforming processes?
b. Evaluates whether nonconforming process resulted in nonconforming product?
c. Identifies and controls nonconforming product?
d. Takes action to eliminate all detected nonconformity?
e. Only authorizes the use, release, or acceptance of nonconforming product under concession by the customer?
f. Only dispositions nonconforming product “Use-As-Is” or “Repair” when authorized by the customer?
g. Re-verification when nonconforming product is corrected?
h. Makes timely notification to customer in the event that nonconforming product is released?
Do you take action to eliminate the cause of noncon formity’s by: a. Reviewing nonconformity’s and determining their cause?
b. Evaluating the need for action and implementing that action?
c. Flow down corrective action requirements to suppliers?
Is there a process in p lace that takes action to eliminate the cause of potential nonconformity’s by: a. Determining potential nonconformity’s and their causes?
b. Evaluating the need for action to prevent occurrences, implementing the action, record results, & review the process?
Additional Comments:
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES