Fees and Charges Policy
POLICY
Purpose
The purpose of this policy is to outline Aus-Com Training Services financial management of course
fees and charges as required by Standard Five of the Registered Training Organisation Standards
2015.
Scope
This policy applies to all learners of Aus-Com.
Policy
Aus-Com is committed to maintaining effective financial management processes for fees, charges,
and fees paid in advance in accordance with legislative and regulatory requirements.
Aus-Com advises students prior to enrolment of:

The fees applicable to the training and / or assessment to be undertaken, and

The organisation’s cancellation and refund policy
All course fees for individual Units of Competency are available on the Aus-Com website, course
outline, and by contacting Aus-Com directly. Fees for Qualifications can vary depending on the Units
of Competency chosen, and it is encouraged to contact Aus-Com directly for a quote.
Course Fees
Individual students must pay a deposit or they can pay the total course fee at the time of booking, or
the commencement of training. The course fee includes tuition, resources and assessment. For High
Risk Work Licence courses, there is an additional Work safe fee that is payable to Department of
Commerce Western Australia Work safe licensing. Payment of invoices is expected within normal
business terms of 30 calendar days.
Prepaid Fees
Students are required to pay a deposit of their course fees prior to commencement of the course.
Aus-Com and the Learner will organise an appropriate method of paying the remainder of the course
fees at the commencement of training. Aus-Com will not hold more than $1,500 in prepaid fees from
any learner.
On-Site Course Fees
Companies may book training to be delivered at their own site. The fee includes:

Daily rate for tuition, resources and assessment

Work Safe Fee and Photo Processing fee(for Work Safe application) for all High Risk Work
Licence courses

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Other fees such as travel and accommodation shall be charged to the client.
Reviewed: 05/06/2015
© AUS-COM Training Services
Next Review: 05/06/2016
AUSCOM-SPOL-11 V1.0
THIS DOCUMENT IS UNCONTROLLED IN HARD COPY FORMAT
Fees and Charges Policy
POLICY
Companies will be provided with an invoice on completion of training services
Assessment-Only Pathways
If a learner has prior industry experience, they may have the opportunity to complete an assessmentonly pathway such as Recognition of Prior Learning (RPL) to attain a qualification.
An Assessment-Only Assessment fee includes:

Assessment of both Theory and Practical
Verification of Competency (VOC)
Verifications of Competency can be conducted for various courses to ensure current competency.
The VOC fee includes:

Assessment of VOC
Re-Assessment Fees
If a learner is deemed Not Yet Competent on completion of training and assessment, they may
reattempt the assessment a second time free of charge within 30 days.
The above does not apply in the following circumstances:
 The learner was found Not Yet Competent in either of the ‘Experienced Operator’ courses for
Forklift or Elevated Work Platform. This is due to the expectation that the learner is an
experienced operator and only requires minimal training to ensure competency; or
 It is found that throughout training that the learner did not fully dedicate themselves to training
and did not abide by the Student Code of Practice
Other Fees and Charges
Additional fees and charges include:

Photo Processing and Admin fee if passport photos are not provided by the student for High
Risk Work Licence courses

Re-issue of a Qualification or Statement of Attainment

Re-issue of Wallet Card
Please note that if a learner requires a replacement High Risk Work Licence, they will need to contact
Department of Commerce Western Australia Work safe licensing.
Mitigating circumstances warranting the waiving or partial application of this policy are
individually judged on merit and any such reconsideration shall be at the full discretion of
Aus-Com management.
Page 2
Reviewed: 05/06/2015
© AUS-COM Training Services
Next Review: 05/06/2016
AUSCOM-SPOL-11 V1.0
THIS DOCUMENT IS UNCONTROLLED IN HARD COPY FORMAT